Compare Conversocial vs Khoros Communities

See this
comparison of Conversocial vs. Khoros Communities
based on data from user reviews. Conversocial rates 4.5/5 stars with 65 reviews. Khoros Communities rates 4.1/5 stars with 41 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial Unavailable
Free Trial Unavailable
Conversocial
Free Trial Unavailable
Khoros Communities
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.8
8.0
Ease of Use
Ease of Use
9.2
8.4
Ease of Setup
Ease of Setup
9.1
7.9
Ease of Admin
Ease of Admin
8.8
8.3
Quality of Support
Quality of Support
9.1
8.2
Ease of Doing Business With
Ease of Doing Business With
9.1
8.3
Product Direction (% positive)
Product Direction (% positive)
9.3
8.5
Meets Requirements
Conversocial
8.8
Khoros Communities
8.0
Ease of Use
Conversocial
9.2
Khoros Communities
8.4
Ease of Setup
Conversocial
9.1
Khoros Communities
7.9
Ease of Admin
Conversocial
8.8
Khoros Communities
8.3
Quality of Support
Conversocial
9.1
Khoros Communities
8.2
Ease of Doing Business With
Conversocial
9.1
Khoros Communities
8.3
Product Direction (% positive)
Conversocial
9.3
Khoros Communities
8.5

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
13.8%
21.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
35.4%
23.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
50.8%
55.3%
Conversocial
Small-Business
13.8%
Mid-Market
35.4%
Enterprise
50.8%
Khoros Communities
Small-Business
21.1%
Mid-Market
23.7%
Enterprise
55.3%

Reviewers' Industry

 
Marketing and Advertising
7.7%
Information Technology and Services
17.1%
 
Broadcast Media
7.7%
Marketing and Advertising
12.2%
 
Utilities
6.2%
Telecommunications
9.8%
 
Retail
6.2%
Internet
7.3%
 
Computer Networking
6.2%
Computer Software
7.3%
 
Other
66.2%
Other
46.3%
Conversocial
Marketing and Advertising
7.7%
Broadcast Media
7.7%
Utilities
6.2%
Retail
6.2%
Computer Networking
6.2%
Other
66.2%
Khoros Communities
Information Technology and Services
17.1%
Marketing and Advertising
12.2%
Telecommunications
9.8%
Internet
7.3%
Computer Software
7.3%
Other
46.3%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Bernardo D.
Industry Analyst / Tech Writer in Computer Software

This is not only a great tool to manage your customer services, but also to engage with your fans. No need to have two separate tools for that - you can schedule your content, while responding to your customers' feedback. Additionally, you also get some...

Pam R.
Consultant in Information Technology and Services

Lithium is designed to bring your online community onto a collaborative platform that is closed, managed, & focused. It allows for deeper & richer relationships resulting in greater connection to your Brand. With the closed platform, a more cohesive...

Most Helpful Critical Review
Most Helpful Critical Review
Agency in Marketing and Advertising

Conversocial's in-browser performance is very slow which is why we switched away from it in 2016 and stopped selling them to our clients. We now have a relationship with a tool that provides some limited automated moderation + customer care.

Sarah B.
Consultant in Marketing and Advertising

Sentiment accuracy could be better and end up having to manually review how they generate their sentiment analytics, reporting options are limited.

 
Conversocial
Most Helpful Favorable Review
Bernardo D.
Industry Analyst / Tech Writer in Computer Software

This is not only a great tool to manage your customer services, but also to engage with your fans. No need to have two separate tools for that - you can schedule your content, while responding to your customers' feedback. Additionally, you also get some...

Most Helpful Critical Review
Agency in Marketing and Advertising

Conversocial's in-browser performance is very slow which is why we switched away from it in 2016 and stopped selling them to our clients. We now have a relationship with a tool that provides some limited automated moderation + customer care.

Khoros Communities
Most Helpful Favorable Review
Pam R.
Consultant in Information Technology and Services

Lithium is designed to bring your online community onto a collaborative platform that is closed, managed, & focused. It allows for deeper & richer relationships resulting in greater connection to your Brand. With the closed platform, a more cohesive...

Most Helpful Critical Review
Sarah B.
Consultant in Marketing and Advertising

Sentiment accuracy could be better and end up having to manually review how they generate their sentiment analytics, reporting options are limited.

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