Compare Conversocial and Fresh Web Explorer
 Conversocial Optimized for quick response |  Fresh Web Explorer | |
| Star Rating | Conversocial | Fresh Web Explorer |
| Market Segments | Conversocial Enterprise (46.3% of reviews) | Fresh Web Explorer Small-Business (69.2% of reviews) |
| Entry Level Price | Conversocial No pricing information available | Fresh Web Explorer $99 per month |
Conversocial vs Fresh Web Explorer
When assessing the two solutions, reviewers found Conversocial easier to use and do business with overall. However, reviewers felt that Fresh Web Explorer is easier to set up. Both products were equally easy to administer.
- Reviewers felt that Conversocial meets the needs of their business better than Fresh Web Explorer.
- When comparing quality of ongoing product support, reviewers felt that Conversocial is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Conversocial over Fresh Web Explorer.
This is not only a great tool to manage your customer services, but also to engage with your fans. No need to have two separate tools for that - you can schedule your content, while responding to your customers' feedback. Additionally, you also get some...
I love that I can setup alerts for anytime a branded keyword or product/service keyword is used across the web. There are rules that can be put in place to include when a competitor is mentioned or exclude. This is a great tool for SEO specialists.
Conversocial's in-browser performance is very slow which is why we switched away from it in 2016 and stopped selling them to our clients. We now have a relationship with a tool that provides some limited automated moderation + customer care.
It's too simple to do anything more in depth with.
