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Compare Conversocial and Fresh Web Explorer

See this
side-by-side comparison of Conversocial vs. Fresh Web Explorer
based on preference data from user reviews. Conversocial rates 4.4/5 stars with 69 reviews. By contrast, Fresh Web Explorer rates 4.3/5 stars with 13 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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Conversocial
Conversocial
(69)
4.4 out of 5
Conversocial
Optimized for quick response
Fresh Web Explorer
Fresh Web Explorer
(13)
4.3 out of 5
Fresh Web Explorer
Star Rating
Conversocial
Conversocial
Fresh Web Explorer
Fresh Web Explorer
Market Segments
Conversocial
Conversocial
Enterprise (46.3% of reviews)
Fresh Web Explorer
Fresh Web Explorer
Small-Business (69.2% of reviews)
Entry Level Price
Conversocial
Conversocial
No pricing information available
Fresh Web Explorer
Fresh Web Explorer
$99 per month

Conversocial vs Fresh Web Explorer

When assessing the two solutions, reviewers found Conversocial easier to use and do business with overall. However, reviewers felt that Fresh Web Explorer is easier to set up. Both products were equally easy to administer.

  • Reviewers felt that Conversocial meets the needs of their business better than Fresh Web Explorer.
  • When comparing quality of ongoing product support, reviewers felt that Conversocial is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Conversocial over Fresh Web Explorer.
Categories
Shared Categories
Conversocial
Conversocial
Fresh Web Explorer
Fresh Web Explorer
Conversocial and Fresh Web Explorer are categorized as Social Media Monitoring
Unique Categories
Fresh Web Explorer
Fresh Web Explorer has no unique categories
Pricing
Conversocial
Conversocial Pricing
Free Trial Unavailable
Fresh Web Explorer
Fresh Web Explorer Pricing
Standard
$99per month
Medium
$149per month
Large
$249per month
Premium
$599per month
Free Trial
Ratings
Meets Requirements
Conversocial
Conversocial
8.9
Responses: 62
Fresh Web Explorer
Fresh Web Explorer
8.1
Responses: 13
Ease of Use
Conversocial
Conversocial
9.1
Responses: 62
Fresh Web Explorer
Fresh Web Explorer
8.5
Responses: 13
Ease of Setup
Conversocial
Conversocial
9.0
Responses: 29
Fresh Web Explorer
Fresh Web Explorer
9.7
Responses: 6
Ease of Admin
Conversocial
Conversocial
8.6
Responses: 29
Fresh Web Explorer
Fresh Web Explorer
8.6
Responses: 6
Quality of Support
Conversocial
Conversocial
9.1
Responses: 58
Fresh Web Explorer
Fresh Web Explorer
8.6
Responses: 11
Ease of Doing Business With
Conversocial
Conversocial
9.0
Responses: 26
Fresh Web Explorer
Fresh Web Explorer
8.6
Responses: 6
Product Direction (% positive)
Conversocial
Conversocial
9.3
Responses: 63
Fresh Web Explorer
Fresh Web Explorer
3.7
Responses: 13
Features
Social Media Monitoring
Social Measurement
Conversocial
Conversocial
9.2
Responses: 19
Fresh Web Explorer
Fresh Web Explorer
6.7
Responses: 7
Sentiment Scoring
Conversocial
Conversocial
8.9
Responses: 22
Fresh Web Explorer
Fresh Web Explorer
7.1
Responses: 7
Influencer Identification
Conversocial
Conversocial
8.9
Responses: 19
Fresh Web Explorer
Fresh Web Explorer
8.6
Responses: 6
Social Reporting
Conversocial
Conversocial
9.0
Responses: 21
Fresh Web Explorer
Fresh Web Explorer
7.8
Responses: 6
Social Listening
Conversocial
Conversocial
9.2
Responses: 21
Fresh Web Explorer
Fresh Web Explorer
7.9
Responses: 8
Reviewers' Company Size
Reviewers of Conversocial were most often representing companies in the Enterprise segment, while reviewers for Fresh Web Explorer were more commonly in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Conversocial
Conversocial
14.9%
Fresh Web Explorer
Fresh Web Explorer
69.2%
Mid-Market
(51-1000 emp.)
Conversocial
Conversocial
38.8%
Fresh Web Explorer
Fresh Web Explorer
30.8%
Enterprise
(> 1000 emp.)
Conversocial
Conversocial
46.3%
Fresh Web Explorer
Fresh Web Explorer
0%
Reviewers' Industry
Conversocial
Conversocial Industry
Marketing and Advertising
9.0%
Retail
7.5%
Utilities
6.0%
Telecommunications
6.0%
Broadcast Media
6.0%
Other
65.7%
Fresh Web Explorer
Fresh Web Explorer Industry
Marketing and Advertising
15.4%
Investment Management
15.4%
Computer Software
15.4%
Transportation/Trucking/Railroad
7.7%
Publishing
7.7%
Other
38.5%
Reviews
Most Helpful Favorable Review
Conversocial
Bernardo D.
Industry Analyst / Tech Writer in Telecommunications

This is not only a great tool to manage your customer services, but also to engage with your fans. No need to have two separate tools for that - you can schedule your content, while responding to your customers' feedback. Additionally, you also get some...

Fresh Web Explorer
Cole L.
Internal Consultant in Public Relations and Communications

I love that I can setup alerts for anytime a branded keyword or product/service keyword is used across the web. There are rules that can be put in place to include when a competitor is mentioned or exclude. This is a great tool for SEO specialists.

Most Helpful Critical Review
Conversocial
GM
Agency in Marketing and Advertising

Conversocial's in-browser performance is very slow which is why we switched away from it in 2016 and stopped selling them to our clients. We now have a relationship with a tool that provides some limited automated moderation + customer care.

Fresh Web Explorer
Greg S.
Administrator in Marketing and Advertising

It's too simple to do anything more in depth with.

Discussions
Conversocial
Conversocial Discussions
Monty the Mongoose crying
Conversocial has no discussions with answers
Fresh Web Explorer
Fresh Web Explorer Discussions
Monty the Mongoose crying
Fresh Web Explorer has no discussions with answers
Screenshots
Conversocial
Conversocial Screenshots
Fresh Web Explorer
Fresh Web Explorer Screenshots
No screenshots provided
Videos
Conversocial
Conversocial Videos
Video Preview

Seamless Bot to Agent Handoff - Conversocial Switchboard powers intelligent bots to know when to resolve and when to perform a smooth, seamless bidirectional handoff so the right automation, or the right combination of human agent and bot, deliver resolutions at scale within the same conversation thread.

Fresh Web Explorer
Fresh Web Explorer Videos
No videos provided
Downloads
Fresh Web Explorer
Fresh Web Explorer Downloads
No downloads provided
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