Compare Conversocial vs Fresh Web Explorer

See this
comparison of Conversocial vs. Fresh Web Explorer
based on data from user reviews. Conversocial rates 4.5/5 stars with 64 reviews. Fresh Web Explorer rates 4.3/5 stars with 13 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Standard
$99
per month
 
Medium
$149
per month
 
Large
$249
per month
 
Premium
$599
per month
 
Free Trial Unavailable
Free Trial
Conversocial
Free Trial Unavailable
Fresh Web Explorer
Standard
$99per month
Medium
$149per month
Large
$249per month
Premium
$599per month
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.9
8.1
Ease of Use
Ease of Use
9.2
8.5
Ease of Setup
Ease of Setup
9.1
9.7
Ease of Admin
Ease of Admin
8.8
8.6
Quality of Support
Quality of Support
9.2
8.6
Ease of Doing Business With
Ease of Doing Business With
9.1
8.6
Product Direction (% positive)
Product Direction (% positive)
9.2
3.7
Meets Requirements
Conversocial
8.9
Fresh Web Explorer
8.1
Ease of Use
Conversocial
9.2
Fresh Web Explorer
8.5
Ease of Setup
Conversocial
9.1
Fresh Web Explorer
9.7
Ease of Admin
Conversocial
8.8
Fresh Web Explorer
8.6
Quality of Support
Conversocial
9.2
Fresh Web Explorer
8.6
Ease of Doing Business With
Conversocial
9.1
Fresh Web Explorer
8.6
Product Direction (% positive)
Conversocial
9.2
Fresh Web Explorer
3.7

Features

Social Media Monitoring
Social Measurement
Conversocial
9.4
Fresh Web Explorer
6.7
Sentiment Scoring
Conversocial
8.9
Fresh Web Explorer
7.1
Influencer Identification
Conversocial
8.6
Fresh Web Explorer
8.6
Social Reporting
Conversocial
9.1
Fresh Web Explorer
7.8
Social Listening
Conversocial
9.1
Fresh Web Explorer
7.9

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
14.1%
69.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
39.1%
30.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
46.9%
0%
Conversocial
Small-Business
14.1%
Mid-Market
39.1%
Enterprise
46.9%
Fresh Web Explorer
Small-Business
69.2%
Mid-Market
30.8%
Enterprise
0%

Reviewers' Industry

 
Marketing and Advertising
7.8%
Marketing and Advertising
15.4%
 
Utilities
6.3%
Investment Management
15.4%
 
Retail
6.3%
Computer Software
15.4%
 
Broadcast Media
6.3%
Transportation/Trucking/Railroad
7.7%
 
Telecommunications
4.7%
Publishing
7.7%
 
Other
68.8%
Other
38.5%
Conversocial
Marketing and Advertising
7.8%
Utilities
6.3%
Retail
6.3%
Broadcast Media
6.3%
Telecommunications
4.7%
Other
68.8%
Fresh Web Explorer
Marketing and Advertising
15.4%
Investment Management
15.4%
Computer Software
15.4%
Transportation/Trucking/Railroad
7.7%
Publishing
7.7%
Other
38.5%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Bernardo D.
Industry Analyst / Tech Writer in Computer Software

This is not only a great tool to manage your customer services, but also to engage with your fans. No need to have two separate tools for that - you can schedule your content, while responding to your customers' feedback. Additionally, you also get some...

User in Public Relations and Communications

A few things: 1) It's an all in one tool that helps me easily track mentions and links, which is not always an easy task with Google Alerts. 2) It's part of my paid Moz Pro subscription, so I do not have to pay any extra for Fresh Web Explorer.

Most Helpful Critical Review
Most Helpful Critical Review
Agency in Marketing and Advertising

Conversocial's in-browser performance is very slow which is why we switched away from it in 2016 and stopped selling them to our clients. We now have a relationship with a tool that provides some limited automated moderation + customer care.

Greg S.
Administrator in Marketing and Advertising

It's too simple to do anything more in depth with.

 
Conversocial
Most Helpful Favorable Review
Bernardo D.
Industry Analyst / Tech Writer in Computer Software

This is not only a great tool to manage your customer services, but also to engage with your fans. No need to have two separate tools for that - you can schedule your content, while responding to your customers' feedback. Additionally, you also get some...

Most Helpful Critical Review
Agency in Marketing and Advertising

Conversocial's in-browser performance is very slow which is why we switched away from it in 2016 and stopped selling them to our clients. We now have a relationship with a tool that provides some limited automated moderation + customer care.

Fresh Web Explorer
Most Helpful Favorable Review
User in Public Relations and Communications

A few things: 1) It's an all in one tool that helps me easily track mentions and links, which is not always an easy task with Google Alerts. 2) It's part of my paid Moz Pro subscription, so I do not have to pay any extra for Fresh Web Explorer.

Most Helpful Critical Review
Greg S.
Administrator in Marketing and Advertising

It's too simple to do anything more in depth with.

Screenshots

 
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No screenshots provided
Fresh Web Explorer
No screenshots provided
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