![]() Conversocial Optimized for quick response | ![]() Crisp | |
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Entry Level Price |
When assessing the two solutions, reviewers found Crisp easier to use. However, Conversocial is easier to set up and administer. Reviewers also preferred doing business with Conversocial overall.
This is not only a great tool to manage your customer services, but also to engage with your fans. No need to have two separate tools for that - you can schedule your content, while responding to your customers' feedback. Additionally, you also get some...
We use Crisp chat on our own website and always recommend it when customers are asking for best chat solution. The web app and mobile applications are really simple to use and the user interface is a pleasure to the eye. Chat works like a charm, we have...
Conversocial's in-browser performance is very slow which is why we switched away from it in 2016 and stopped selling them to our clients. We now have a relationship with a tool that provides some limited automated moderation + customer care.
Crisp is hosting its data on the EU cloud of a US hosting company and is also using Cloudflare. Both of these are not compliant with GDPR anymore after the cancellation of the privacy shield agreement. I have been in touch with the management but they are...