Introducing G2.ai, the future of software buying.Try now

Compare Conversica and Drift

Save
    Log in to your account
    to save comparisons,
    products and more.
At a Glance
Conversica
Conversica
Star Rating
(187)4.5 out of 5
Market Segments
Mid-Market (63.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Learn more about Conversica
Drift
Drift
Star Rating
(1,255)4.4 out of 5
Market Segments
Mid-Market (51.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $2,500.00 Per Month
Browse all 3 pricing plans

Conversica vs Drift

When assessing the two solutions, reviewers found Conversica easier to use and do business with overall. However, reviewers preferred the ease of set up with Drift, along with administration.

  • Reviewers felt that Conversica meets the needs of their business better than Drift.
  • When comparing quality of ongoing product support, reviewers felt that Conversica is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Conversica over Drift.
Pricing
Entry-Level Pricing
Conversica
Conversica
Contact Us
Per Year
Learn more about Conversica
Drift
Premium
Starting at $2,500.00
Per Month
Browse all 3 pricing plans
Free Trial
Conversica
No trial information available
Drift
Free Trial is available
Ratings
Meets Requirements
8.8
153
8.7
1,017
Ease of Use
8.8
153
8.7
1,030
Ease of Setup
8.2
114
8.4
507
Ease of Admin
8.7
106
8.5
473
Quality of Support
9.3
150
8.8
938
Has the product been a good partner in doing business?
9.1
105
8.9
472
Product Direction (% positive)
9.0
146
8.9
995
Features by Category
Conversational MarketingHide 21 FeaturesShow 21 Features
7.5
31
8.3
324
Messenger
8.0
27
|
Verified
8.5
203
|
Verified
8.3
30
|
Verified
8.2
201
|
Verified
Feature Not Available
9.1
273
|
Verified
7.6
27
|
Verified
8.5
250
|
Verified
Channels
7.3
19
7.9
116
|
Verified
7.8
19
8.9
250
|
Verified
7.3
19
|
Verified
7.7
91
|
Verified
6.3
19
7.6
81
|
Verified
6.9
19
|
Verified
7.8
90
|
Verified
Customers
8.1
24
|
Verified
8.6
224
|
Verified
7.3
25
8.4
202
|
Verified
8.5
28
|
Verified
8.1
241
|
Verified
8.3
25
|
Verified
8.7
241
|
Verified
8.3
28
|
Verified
8.5
245
|
Verified
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.6
73
8.0
357
Lead Facilitation
8.5
47
|
Verified
8.9
315
|
Verified
8.3
59
|
Verified
8.2
309
|
Verified
9.2
67
|
Verified
8.2
288
|
Verified
8.8
52
|
Verified
8.7
305
|
Verified
Organization
8.4
48
|
Verified
8.0
265
|
Verified
8.5
49
|
Verified
8.0
269
|
Verified
8.5
59
|
Verified
8.3
277
|
Verified
Performance Analysis
8.3
39
|
Verified
7.8
241
|
Verified
8.7
49
|
Verified
8.0
261
|
Verified
Sales Analysis
8.2
42
|
Verified
7.5
215
|
Verified
8.0
38
|
Verified
7.7
221
|
Verified
Generative AI
9.0
5
7.5
87
9.3
5
7.6
85
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
Not enough data
Not enough data
Responses
9.0
25
Not enough data
9.0
26
Not enough data
9.0
25
Not enough data
Automation - AI Agents
8.8
7
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
Platform
8.7
25
Not enough data
9.1
23
Not enough data
9.1
23
Not enough data
Autonomy - AI Agents
8.3
7
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
8.2
332
Responses
Not enough data
8.2
280
Not enough data
8.3
268
Not enough data
8.4
303
Not enough data
8.1
273
Not enough data
8.0
228
Platform
Not enough data
8.9
309
Not enough data
8.4
291
Not enough data
8.4
275
Not enough data
8.1
281
Not enough data
7.9
240
Not enough data
8.4
261
Not enough data
8.2
286
Generative AI
Not enough data
7.7
84
Not enough data
7.7
82
Conversational SupportHide 10 FeaturesShow 10 Features
Not enough data
8.4
198
Conversational Platform
Not enough data
8.6
167
Not enough data
8.4
117
Not enough data
8.7
128
Not enough data
8.6
92
Support Automation
Not enough data
Feature Not Available
Not enough data
8.4
147
Not enough data
8.7
138
Not enough data
8.4
92
Generative AI
Not enough data
7.9
31
Not enough data
7.7
31
Not enough data
8.0
101
Integrations
Not enough data
7.4
92
Not enough data
7.9
95
Not enough data
7.8
91
Not enough data
7.3
88
Not enough data
8.0
94
Branding & Customizatio
Not enough data
8.2
94
Not enough data
8.3
93
Not enough data
7.9
90
Automatic Rules & Configurations
Not enough data
8.4
95
Not enough data
8.2
90
Not enough data
8.1
93
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Customer Service AutomationHide 9 FeaturesShow 9 Features
Not enough data
8.1
14
Customer Support
Not enough data
7.8
12
Not enough data
7.8
12
Not enough data
8.1
12
Automation
Not enough data
8.2
11
Not enough data
8.3
13
Not enough data
8.3
12
Artificial Intelligence
Not enough data
7.7
13
Not enough data
8.2
13
Not enough data
8.3
14
Not enough data
7.8
31
Generative AI
Not enough data
7.7
31
Not enough data
7.9
30
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.2
597
Generative AI
Not enough data
7.7
83
Not enough data
7.7
81
Not enough data
7.3
81
Communication
Not enough data
9.2
542
|
Verified
Not enough data
8.5
538
|
Verified
Not enough data
7.8
323
|
Verified
Not enough data
8.6
414
|
Verified
Not enough data
7.9
189
Internal Use
Not enough data
8.4
461
|
Verified
Not enough data
8.7
471
|
Verified
Not enough data
8.5
472
|
Verified
Not enough data
8.2
409
|
Verified
Not enough data
8.3
372
|
Verified
Not enough data
8.1
402
|
Verified
Not enough data
8.3
73
Generative AI
Not enough data
7.4
20
Self-Service Experience
Not enough data
8.1
57
Not enough data
8.2
53
Not enough data
Feature Not Available
Not enough data
8.2
51
Not enough data
8.5
57
Self-Service Platform
Not enough data
8.6
57
Not enough data
8.7
60
Not enough data
8.2
59
Not enough data
8.5
58
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Conversica
Conversica
Drift
Drift
Conversica and Drift are categorized as AI Sales Assistant and Conversational Marketing
Reviews
Reviewers' Company Size
Conversica
Conversica
Small-Business(50 or fewer emp.)
20.5%
Mid-Market(51-1000 emp.)
63.2%
Enterprise(> 1000 emp.)
16.2%
Drift
Drift
Small-Business(50 or fewer emp.)
25.5%
Mid-Market(51-1000 emp.)
51.7%
Enterprise(> 1000 emp.)
22.9%
Reviewers' Industry
Conversica
Conversica
Automotive
21.6%
Computer Software
14.1%
Information Technology and Services
10.8%
Sports
9.7%
Financial Services
6.5%
Other
37.3%
Drift
Drift
Computer Software
32.9%
Information Technology and Services
20.5%
Marketing and Advertising
7.2%
Financial Services
3.2%
Computer & Network Security
3.0%
Other
33.3%
Alternatives
Conversica
Conversica Alternatives
Exceed.ai
Exceed.ai
Add Exceed.ai
Fin by Intercom
Fin by Intercom
Add Fin by Intercom
Qualified
Qualified
Add Qualified
HubSpot Marketing Hub
HubSpot Marketing Hub
Add HubSpot Marketing Hub
Drift
Drift Alternatives
Fin by Intercom
Fin by Intercom
Add Fin by Intercom
Tidio
Tidio
Add Tidio
Qualified
Qualified
Add Qualified
LiveChat
LiveChat
Add LiveChat
Discussions
Conversica
Conversica Discussions
Monty the Mongoose crying
Conversica has no discussions with answers
Drift
Drift Discussions
Do I have to completely remove all of my lead capture forms?
2 Comments
Official Response from Drift
Getting started with conversational marketing isn’t an “all or nothing” decision. Rather than ripping all the forms off their site, many companies start by...Read more
How do I measure the effectiveness of conversational marketing?
2 Comments
Official Response from Drift
You can measure your conversational marketing efforts just like you would measure any other marketing channel. Platforms like Drift give you dashboards that...Read more
What types of people are having conversations with businesses?
2 Comments
Official Response from Drift
When we analyzed the data from the 50,000+ businesses using Drift for conversational marketing, we found that people in key decision-making roles are often...Read more