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At a Glance
Market Segments
Mid-Market (63.2% of reviews)
Mid-Market (51.7% of reviews)
Entry-Level Pricing
Contact Us Per Year
Starting at $2,500.00 Per Month
Conversica
Star Rating
(187)4.5 out of 5
Market Segments
Mid-Market (63.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Learn more about ConversicaDrift
Star Rating
(1,254)4.4 out of 5
Market Segments
Mid-Market (51.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $2,500.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Conversica excels in Quality of Support with a score of 9.3, while Drift's support quality is rated at 8.8. Reviewers mention that Conversica's support team is responsive and helpful, making it a reliable partner for businesses.
- Reviewers mention that Drift shines in Live Chat functionality, scoring 9.1, which is a key feature for real-time customer engagement. In contrast, Conversica does not have a live chat feature, which some users find limiting for immediate customer interactions.
- Users on G2 highlight that Conversica's Lead Follow-up feature is particularly strong, with a score of 9.1, indicating effective automation in nurturing leads. Drift, however, scores lower at 8.2, suggesting that users may find its follow-up capabilities less robust.
- Reviewers say that Drift offers superior Customization Interface with a score of 8.5 compared to Conversica's 7.6. Users appreciate Drift's flexibility in tailoring the chat experience to fit their brand, which enhances user engagement.
- G2 users report that Conversica's AI capabilities, particularly in Natural Language Understanding (NLU), are rated at 9.0, showcasing its ability to understand and respond to customer inquiries effectively. Drift's NLU score is slightly lower at 8.2, indicating room for improvement in this area.
- Users report that both platforms have strong Integrations, but Conversica's integration with Salesforce is rated at 8.0, which is crucial for sales teams. Drift's integration capabilities are also solid, but some users feel that Conversica's integration is more seamless and beneficial for their workflows.
Pricing
Entry-Level Pricing
Conversica
Conversica
Contact Us
Per Year
Conversica offers an annual subscription-based model based on consumption. Conversica offers solutions for Conversational Marketing, Sales, and Customer Success, as well as industry solutions.
- https://www.conversica.com/request-a-demo/
Drift
Premium
Starting at $2,500.00
Per Month
For small businesses. The right amount of conversational firepower to keep your business growing.
- * Everything in Free, plus:
- Live Chat
- Meetings
Free Trial
Conversica
No trial information availableDrift
Free Trial is available
Ratings
Meets Requirements
8.8
153
8.7
1,017
Ease of Use
8.8
153
8.7
1,030
Ease of Setup
8.2
114
8.4
507
Ease of Admin
8.7
106
8.5
473
Quality of Support
9.3
150
8.8
938
Has the product been a good partner in doing business?
9.1
105
8.9
472
Product Direction (% positive)
9.0
146
8.9
995
Features by Category
Messenger
8.0
27
|
Verified
8.5
204
|
Verified
8.3
30
|
Verified
8.2
202
|
Verified
Feature Not Available
9.1
274
|
Verified
7.6
27
|
Verified
8.6
251
|
Verified
Channels
7.3
19
7.9
117
|
Verified
7.8
19
8.9
250
|
Verified
7.3
19
|
Verified
7.7
92
|
Verified
6.3
19
7.6
82
|
Verified
6.9
19
|
Verified
7.8
91
|
Verified
Customers
8.1
24
|
Verified
8.6
225
|
Verified
7.3
25
8.4
203
|
Verified
8.5
28
|
Verified
8.1
242
|
Verified
8.3
25
|
Verified
8.7
241
|
Verified
8.3
28
|
Verified
8.5
245
|
Verified
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.5
47
|
Verified
8.9
316
|
Verified
8.3
59
|
Verified
8.2
310
|
Verified
9.2
67
|
Verified
8.2
289
|
Verified
8.8
52
|
Verified
8.7
305
|
Verified
Organization
8.4
48
|
Verified
8.0
266
|
Verified
8.5
49
|
Verified
8.0
270
|
Verified
8.5
59
|
Verified
8.3
277
|
Verified
Performance Analysis
8.3
39
|
Verified
7.8
242
|
Verified
8.7
49
|
Verified
8.0
262
|
Verified
Sales Analysis
8.2
42
|
Verified
7.5
216
|
Verified
8.0
38
|
Verified
7.7
222
|
Verified
Generative AI
9.0
5
7.5
88
9.3
5
7.6
86
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
9.0
25
Not enough data
9.0
26
Not enough data
9.0
25
Not enough data
Automation - AI Agents
8.8
7
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
Platform
8.7
25
Not enough data
9.1
23
Not enough data
9.1
23
Not enough data
Autonomy - AI Agents
8.3
7
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Responses
Not enough data
8.2
281
Not enough data
8.3
269
Not enough data
8.5
304
Not enough data
8.1
274
Not enough data
8.0
229
Platform
Not enough data
8.9
310
Not enough data
8.4
292
Not enough data
8.4
276
Not enough data
8.1
282
Not enough data
7.9
241
Not enough data
8.4
262
Not enough data
8.2
287
Generative AI
Not enough data
7.7
85
Not enough data
7.7
83
Conversational Platform
Not enough data
8.6
168
Not enough data
8.4
118
Not enough data
8.7
129
Not enough data
8.6
93
Support Automation
Not enough data
Feature Not Available
Not enough data
8.4
148
Not enough data
8.8
139
Not enough data
8.5
93
Generative AI
Not enough data
8.0
32
Not enough data
7.8
32
Integrations
Not enough data
7.4
92
Not enough data
7.9
95
Not enough data
7.8
91
Not enough data
7.3
88
Not enough data
8.0
94
Branding & Customizatio
Not enough data
8.2
94
Not enough data
8.3
93
Not enough data
7.9
90
Automatic Rules & Configurations
Not enough data
8.4
95
Not enough data
8.2
90
Not enough data
8.1
93
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
7.8
12
Not enough data
7.8
12
Not enough data
8.1
12
Automation
Not enough data
8.2
11
Not enough data
8.3
13
Not enough data
8.3
12
Artificial Intelligence
Not enough data
7.7
13
Not enough data
8.2
13
Not enough data
8.3
14
Generative AI
Not enough data
7.7
31
Not enough data
7.9
30
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.7
83
Not enough data
7.7
81
Not enough data
7.3
81
Communication
Not enough data
9.2
542
|
Verified
Not enough data
8.5
538
|
Verified
Not enough data
7.8
323
|
Verified
Not enough data
8.6
414
|
Verified
Not enough data
7.9
189
Internal Use
Not enough data
8.4
461
|
Verified
Not enough data
8.7
471
|
Verified
Not enough data
8.5
472
|
Verified
Not enough data
8.2
409
|
Verified
Not enough data
8.3
372
|
Verified
Not enough data
8.1
402
|
Verified
Generative AI
Not enough data
7.4
20
Self-Service Experience
Not enough data
8.1
57
Not enough data
8.2
53
Not enough data
Feature Not Available
Not enough data
8.2
51
Not enough data
8.5
57
Self-Service Platform
Not enough data
8.6
57
Not enough data
8.7
60
Not enough data
8.2
59
Not enough data
8.5
58
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Conversica and Drift are categorized as AI Sales Assistant and Conversational Marketing
Unique Categories
Conversica is categorized as AI Agents For Business Operations and AI SDRs
Drift is categorized as Business Scheduling, Conversational Support, Chatbots, Bot Platforms, Live Chat, Customer Self-Service, and Customer Service Automation
Reviews
Reviewers' Company Size
Conversica
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Drift
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
21.6%
Computer Software
14.1%
Information Technology and Services
10.8%
Sports
9.7%
Financial Services
6.5%
Other
37.3%
Computer Software
32.9%
Information Technology and Services
20.5%
Marketing and Advertising
7.2%
Financial Services
3.2%
Computer & Network Security
3.0%
Other
33.3%
Alternatives
Discussions
Conversica has no discussions with answers
Do I have to completely remove all of my lead capture forms?
2 Comments
Official Response from Drift
Getting started with conversational marketing isn’t an “all or nothing” decision. Rather than ripping all the forms off their site, many companies start by...Read more
How do I measure the effectiveness of conversational marketing?
2 Comments
Official Response from Drift
You can measure your conversational marketing efforts just like you would measure any other marketing channel. Platforms like Drift give you dashboards that...Read more
What types of people are having conversations with businesses?
2 Comments
Official Response from Drift
When we analyzed the data from the 50,000+ businesses using Drift for conversational marketing, we found that people in key decision-making roles are often...Read more
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