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Compare Conversica and DigitalGenius

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At a Glance
Conversica
Conversica
Star Rating
(187)4.5 out of 5
Market Segments
Mid-Market (63.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Learn more about Conversica
DigitalGenius
DigitalGenius
Star Rating
(46)4.7 out of 5
Market Segments
Mid-Market (48.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about DigitalGenius

Conversica vs DigitalGenius

When assessing the two solutions, reviewers found Conversica easier to use and administer. However, reviewers felt that DigitalGenius was easier to do business with overall. Finally, reviewers felt that the products are equally easy to set up.

  • Reviewers felt that DigitalGenius meets the needs of their business better than Conversica.
  • When comparing quality of ongoing product support, reviewers felt that DigitalGenius is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of DigitalGenius over Conversica.
Pricing
Entry-Level Pricing
Conversica
Conversica
Contact Us
Per Year
Learn more about Conversica
DigitalGenius
Enterprise
Contact Us
Learn more about DigitalGenius
Free Trial
Conversica
No trial information available
DigitalGenius
No trial information available
Ratings
Meets Requirements
8.8
153
9.0
36
Ease of Use
8.8
153
8.7
34
Ease of Setup
8.2
114
8.2
28
Ease of Admin
8.7
106
8.2
20
Quality of Support
9.3
150
9.4
36
Has the product been a good partner in doing business?
9.1
105
9.4
22
Product Direction (% positive)
9.0
146
9.6
29
Features by Category
Conversational MarketingHide 21 FeaturesShow 21 Features
7.5
31
Not enough data
Messenger
8.0
27
|
Verified
Not enough data
8.3
30
|
Verified
Not enough data
Feature Not Available
Not enough data
7.6
27
|
Verified
Not enough data
Channels
7.3
19
Not enough data
7.8
19
Not enough data
7.3
19
|
Verified
Not enough data
6.3
19
Not enough data
6.9
19
|
Verified
Not enough data
Customers
8.1
24
|
Verified
Not enough data
7.3
25
Not enough data
8.5
28
|
Verified
Not enough data
8.3
25
|
Verified
Not enough data
8.3
28
|
Verified
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.6
73
Not enough data
Lead Facilitation
8.5
47
|
Verified
Not enough data
8.3
59
|
Verified
Not enough data
9.2
67
|
Verified
Not enough data
8.8
52
|
Verified
Not enough data
Organization
8.4
48
|
Verified
Not enough data
8.5
49
|
Verified
Not enough data
8.5
59
|
Verified
Not enough data
Performance Analysis
8.3
39
|
Verified
Not enough data
8.7
49
|
Verified
Not enough data
Sales Analysis
8.2
42
|
Verified
Not enough data
8.0
38
|
Verified
Not enough data
Generative AI
9.0
5
Not enough data
9.3
5
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
Not enough data
8.2
13
Responses
9.0
25
9.0
13
9.0
26
9.4
13
9.0
25
8.6
13
Automation - AI Agents
8.8
7
6.7
5
9.3
7
9.0
5
8.6
7
6.7
5
8.3
7
7.3
5
8.6
7
7.0
5
Platform
8.7
25
8.8
10
9.1
23
8.9
11
9.1
23
9.2
11
Autonomy - AI Agents
8.3
7
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
Generative AI
Feature Not Available
7.7
8
Feature Not Available
8.8
7
Customer Service AutomationHide 9 FeaturesShow 9 Features
Not enough data
8.7
10
Customer Support
Not enough data
8.5
10
Not enough data
6.9
7
Not enough data
8.5
9
Automation
Not enough data
8.8
10
Not enough data
9.2
10
Not enough data
9.0
10
Artificial Intelligence
Not enough data
9.0
8
Not enough data
9.2
10
Not enough data
9.4
9
Not enough data
7.8
6
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
6.9
6
Not enough data
6.9
6
Not enough data
5.3
6
Not enough data
7.2
6
Not enough data
7.5
6
Self-Service Platform
Not enough data
8.1
6
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
9.2
6
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
8.7
5
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Conversica
Conversica
DigitalGenius
DigitalGenius
Conversica and DigitalGenius are categorized as AI Agents For Business Operations
Unique Categories
Conversica
Conversica is categorized as AI Sales Assistant, Conversational Marketing, and AI SDRs
DigitalGenius
DigitalGenius is categorized as Customer Service Automation and Customer Self-Service
Reviews
Reviewers' Company Size
Conversica
Conversica
Small-Business(50 or fewer emp.)
20.5%
Mid-Market(51-1000 emp.)
63.2%
Enterprise(> 1000 emp.)
16.2%
DigitalGenius
DigitalGenius
Small-Business(50 or fewer emp.)
24.4%
Mid-Market(51-1000 emp.)
48.9%
Enterprise(> 1000 emp.)
26.7%
Reviewers' Industry
Conversica
Conversica
Automotive
21.6%
Computer Software
14.1%
Information Technology and Services
10.8%
Sports
9.7%
Financial Services
6.5%
Other
37.3%
DigitalGenius
DigitalGenius
Retail
31.1%
Apparel & Fashion
24.4%
Consumer Services
8.9%
Sporting Goods
6.7%
Health, Wellness and Fitness
4.4%
Other
24.4%
Alternatives
Conversica
Conversica Alternatives
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Fin by Intercom
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Qualified
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DigitalGenius
DigitalGenius Alternatives
Fin by Intercom
Fin by Intercom
Add Fin by Intercom
Gorgias
Gorgias
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Gladly
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Zendesk for Customer Service
Zendesk for Customer Service
Add Zendesk for Customer Service
Discussions
Conversica
Conversica Discussions
Monty the Mongoose crying
Conversica has no discussions with answers
DigitalGenius
DigitalGenius Discussions
Monty the Mongoose crying
DigitalGenius has no discussions with answers