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At a Glance
Market Segments
Small-Business (100.0% of reviews)
Small-Business (61.8% of reviews)
Entry-Level Pricing
$116.99 1 user Per Month
Free
ConvergeHub
Star Rating
(36)4.8 out of 5
Market Segments
Small-Business (100.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$116.99 1 user Per Month
Browse all 4 pricing plansZoho CRM
Star Rating
(2,861)4.1 out of 5
Market Segments
Small-Business (61.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoho CRM excels in overall user satisfaction, boasting a significantly higher G2 Score compared to ConvergeHub. Users appreciate its affordability and powerful features, such as automation and reporting, making it a great choice for small and growing businesses.
- Users say that ConvergeHub offers a clean and intuitive user interface, which is particularly appealing to non-tech-savvy staff. This ease of use is highlighted by feedback indicating that the system is almost intuitive during setup, making it a favorable option for teams looking for simplicity.
- According to verified reviews, Zoho CRM has a much larger user base, with thousands of reviews compared to ConvergeHub's limited feedback. This suggests that Zoho's features and performance are more widely tested and trusted in the market.
- Reviewers mention that while ConvergeHub provides excellent support and flexibility, Zoho CRM's integration capabilities with other Zoho applications are a standout feature, allowing users to streamline their workflows effectively.
- Users highlight that ConvergeHub's strong performance in customer support and case management is a significant advantage, with many praising its responsiveness and helpfulness, which can be crucial for businesses needing reliable assistance.
- G2 reviewers note that while both platforms have their strengths, Zoho CRM's affordability and comprehensive feature set make it a more attractive option for small businesses, especially those looking for a robust CRM without a hefty price tag.
Pricing
Entry-Level Pricing
ConvergeHub
ENTERPRISE
$116.99
1 user Per Month
Comprehensive automation, advanced tools and unlimited customization for exponential growth.
- All the Starter Plan features plus..
- Campaigns and Broadcasts
- Lists and Segmentation
Zoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
ConvergeHub
Free Trial is available
Zoho CRM
Free Trial is available
Ratings
Meets Requirements
8.9
25
8.4
2,434
Ease of Use
9.2
27
8.3
2,449
Ease of Setup
9.1
20
8.0
1,218
Ease of Admin
9.1
21
8.0
1,014
Quality of Support
9.1
27
7.6
2,227
Has the product been a good partner in doing business?
9.4
21
8.0
990
Product Direction (% positive)
9.5
25
8.0
2,369
Features by Category
Sales Force Automation
9.0
19
8.5
1628
|
Verified
8.9
11
8.3
874
|
Verified
8.8
19
8.2
1549
|
Verified
9.0
20
8.2
1624
|
Verified
8.7
13
7.8
1186
|
Verified
Feature Not Available
8.4
667
|
Verified
9.0
13
7.9
1216
|
Verified
9.1
13
8.0
1207
|
Verified
8.9
18
8.2
1318
|
Verified
Marketing Automation
8.9
19
8.0
1336
|
Verified
9.0
20
7.9
1299
|
Verified
9.3
20
8.4
1524
|
Verified
8.9
14
7.9
1124
|
Verified
Customer Support
9.6
13
8.0
1199
|
Verified
9.4
13
7.9
1200
|
Verified
9.4
12
7.9
1234
|
Verified
8.7
9
7.8
1067
|
Verified
8.9
12
8.0
1110
|
Verified
Reporting & Analytics
9.0
18
8.2
1498
|
Verified
8.9
19
8.2
1552
|
Verified
Feature Not Available
8.1
1052
|
Verified
Mobile & Social
9.3
9
8.1
1080
|
Verified
Feature Not Available
8.0
1091
|
Verified
8.6
12
8.0
1196
|
Verified
Platform
8.5
13
8.1
857
|
Verified
8.8
12
8.1
830
|
Verified
9.3
12
8.4
859
|
Verified
Not enough data
8.1
649
|
Verified
9.0
5
7.8
549
|
Verified
8.9
9
8.1
719
|
Verified
9.1
13
8.4
840
|
Verified
9.2
12
8.1
662
|
Verified
Integration
9.4
13
8.3
650
|
Verified
8.7
9
8.1
635
|
Verified
8.5
10
8.0
599
|
Verified
Generative AI
Not enough data
8.2
179
Agentic AI - CRM
Not enough data
8.1
64
Not enough data
8.3
62
Not enough data
8.1
64
Not enough data
8.0
63
Not enough data
8.2
63
Not enough data
8.2
63
Not enough data
8.2
63
Email Marketing
9.0
17
Not enough data
9.2
14
Not enough data
9.2
15
Not enough data
9.2
12
Not enough data
Online Marketing
9.5
7
Not enough data
9.4
11
Not enough data
Feature Not Available
Not enough data
8.9
11
Not enough data
Feature Not Available
Not enough data
Lead Management
9.3
17
Not enough data
9.2
13
Not enough data
9.3
14
Not enough data
9.2
13
Not enough data
9.6
15
Not enough data
8.9
11
Not enough data
8.9
12
Not enough data
9.4
14
Not enough data
Campaign Management
9.2
11
Not enough data
9.4
8
Not enough data
9.3
10
Not enough data
9.2
10
Not enough data
Social
8.1
8
Not enough data
8.1
8
Not enough data
8.1
7
Not enough data
7.6
7
Not enough data
7.8
6
Not enough data
Reporting & Analytics
9.6
15
Not enough data
9.3
9
Not enough data
9.3
10
Not enough data
9.3
10
Not enough data
Feature Not Available
Not enough data
Platform
9.2
12
Not enough data
9.3
12
Not enough data
9.4
12
Not enough data
9.7
5
Not enough data
9.3
7
Not enough data
9.4
12
Not enough data
9.3
9
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
9.4
11
Not enough data
9.4
8
Not enough data
9.0
7
Not enough data
Ticket and Case Management
8.3
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
8.7
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
8.7
5
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.2
6
Not enough data
9.4
9
Not enough data
9.5
10
Not enough data
9.5
10
Not enough data
9.4
8
Not enough data
9.3
9
Not enough data
Configuration - cpq
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
60
Not enough data
8.3
56
Not enough data
8.4
61
Pricing
Not enough data
8.1
63
Not enough data
7.5
58
Not enough data
8.1
57
Not enough data
8.4
59
Not enough data
8.6
59
Not enough data
8.5
57
Quoting
Not enough data
8.4
59
Not enough data
8.3
53
Not enough data
8.4
54
Not enough data
8.4
56
Not enough data
8.6
53
Admin
Not enough data
8.2
90
Not enough data
7.7
84
Not enough data
8.3
87
Not enough data
8.3
84
Channels
Not enough data
8.1
58
Not enough data
7.7
53
Not enough data
8.0
50
Platform
Not enough data
8.4
90
Not enough data
8.2
86
Not enough data
8.0
78
Not enough data
8.5
89
Not enough data
8.4
91
Not enough data
8.6
20
Generative AI - cpq
Not enough data
7.4
15
Not enough data
7.5
16
Not enough data
7.7
16
Competition
Not enough data
8.7
58
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.5
53
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
7.9
18
Agentic AI - Sales Gamification
Not enough data
Not enough data
Integrations
Not enough data
8.9
61
|
Verified
Not enough data
8.8
59
Not enough data
8.7
45
Platform
Not enough data
8.8
65
|
Verified
Not enough data
8.9
64
|
Verified
Not enough data
8.8
58
|
Verified
Not enough data
8.8
63
|
Verified
Not enough data
8.8
63
|
Verified
Employee Features
Not enough data
8.9
66
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
8.8
68
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
72
Not enough data
8.8
73
Not enough data
8.8
73
Not enough data
8.8
73
Organization
Not enough data
8.6
74
Not enough data
8.4
73
Not enough data
8.6
73
Performance Analysis
Not enough data
Feature Not Available
Not enough data
8.6
75
Sales Analysis
Not enough data
8.4
69
Not enough data
8.4
73
Generative AI
Not enough data
8.1
27
Not enough data
8.0
27
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.7
160
Not enough data
8.8
156
Not enough data
8.3
146
Not enough data
8.2
141
Not enough data
8.9
154
Not enough data
8.8
153
Not enough data
8.5
148
Repeatability and Reportability
Not enough data
8.4
145
Not enough data
8.6
150
Not enough data
8.5
143
Not enough data
8.2
138
Not enough data
7.9
121
AI and Automation
Not enough data
8.2
147
Not enough data
8.4
146
Not enough data
8.3
140
Not enough data
8.1
134
Not enough data
7.8
126
Generative AI
Not enough data
7.4
69
Agentic AI - Sales Engagement
Not enough data
7.8
27
Not enough data
7.7
25
Not enough data
7.9
26
Not enough data
7.8
25
Not enough data
7.6
26
Not enough data
7.9
26
Not enough data
8.0
25
Customer Requirements
Not enough data
8.5
52
Not enough data
8.5
51
Not enough data
8.5
53
Contracts
Not enough data
8.5
51
Not enough data
8.2
48
Not enough data
8.4
51
Revenue
Not enough data
8.5
53
Not enough data
8.5
51
Not enough data
8.4
48
Platform Basics
Not enough data
8.4
97
Not enough data
8.6
92
Not enough data
8.5
96
Not enough data
8.3
88
Not enough data
8.8
55
Agentic AI - Customer Journey Mapping
Not enough data
6.7
10
Content
Not enough data
8.9
78
Not enough data
8.6
75
Not enough data
8.5
75
Not enough data
8.7
76
Not enough data
8.6
74
Collaboration
Not enough data
8.7
75
Not enough data
8.5
77
Not enough data
8.9
79
Not enough data
8.9
82
Not enough data
8.7
76
Not enough data
8.6
74
Bill Generation
9.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Bill Processing
Not enough data
Not enough data
Not enough data
Not enough data
8.6
6
Not enough data
Integration
8.9
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Billing
Not enough data
Not enough data
Lead Monitoring
Not enough data
9.0
41
Not enough data
8.9
41
Not enough data
8.7
41
Agentic AI - Lead Capture
Not enough data
7.1
26
Not enough data
7.1
26
Data Capture
Not enough data
8.3
41
Not enough data
8.5
41
Not enough data
8.1
41
Not enough data
8.3
41
Analytics
Not enough data
9.1
41
Not enough data
8.8
41
Customization
Not enough data
8.7
40
Not enough data
8.5
40
Not enough data
8.8
41
Not enough data
8.7
41
Agentic AI - Lead Scoring
Not enough data
6.1
11
Not enough data
6.4
12
Not enough data
6.4
11
Not enough data
6.5
11
Attribution
Not enough data
8.4
20
Not enough data
8.5
21
Not enough data
7.9
20
Discovery
Not enough data
8.6
21
Not enough data
8.3
20
Not enough data
8.2
21
Management
Not enough data
8.3
21
Not enough data
8.3
21
Platform
Not enough data
8.3
21
Not enough data
8.3
20
Agentic AI - Sales Performance Management
Not enough data
7.9
20
Not enough data
8.2
19
Not enough data
7.8
20
Incentives
Not enough data
8.2
153
|
Verified
Not enough data
8.3
160
|
Verified
Not enough data
8.0
152
|
Verified
Not enough data
8.4
161
|
Verified
Personalization
Not enough data
8.5
177
|
Verified
Not enough data
8.6
178
|
Verified
Not enough data
8.6
184
|
Verified
Not enough data
8.4
171
|
Verified
Administrative
Not enough data
8.5
169
|
Verified
Not enough data
8.5
173
|
Verified
Not enough data
8.3
161
Agentic AI - Email Tracking
Not enough data
7.6
29
Not enough data
7.4
28
Not enough data
7.5
29
Not enough data
6.9
28
Not enough data
6.9
29
Not enough data
7.4
29
Not enough data
7.5
28
Analytics
Not enough data
8.3
138
Not enough data
8.3
144
Not enough data
8.4
145
Customizations
Not enough data
8.7
149
Not enough data
8.8
146
Not enough data
8.7
147
Not enough data
8.7
143
Not enough data
8.6
148
Generative AI
Not enough data
7.6
59
Agentic AI - Sales Analytics
Not enough data
7.4
28
Not enough data
7.5
28
Not enough data
7.0
28
Not enough data
7.3
28
Not enough data
7.4
28
Data Sourcing
Not enough data
8.3
144
Not enough data
8.4
148
Not enough data
8.3
141
Not enough data
8.6
153
Not enough data
8.5
145
Predictive Analytics
Not enough data
8.5
145
Not enough data
8.3
137
Not enough data
8.0
123
Not enough data
8.2
129
Sales Management
Not enough data
8.5
152
Not enough data
8.3
130
Not enough data
8.5
143
Not enough data
8.8
150
Agentic AI - Sales Enablement
Not enough data
6.1
6
Not enough data
6.1
6
Not enough data
6.1
6
Content Management
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
8.8
10
Not enough data
8.2
10
Analytics
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
8.3
10
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ConvergeHub and Zoho CRM are categorized as CRM
Unique Categories
Zoho CRM is categorized as Client Portal, Customer Journey Mapping, Quote-to-Cash, Sales Engagement, AI Sales Assistant, Sales Analytics, Email Tracking, Sales Gamification, Sales Performance Management, CPQ, Lead Capture, Lead Scoring, Sales Enablement, and Insurance CRM
Reviews
Reviewers' Company Size
ConvergeHub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
23.5%
Computer Software
11.8%
Information Technology and Services
8.8%
Real Estate
5.9%
Management Consulting
5.9%
Other
44.1%
Information Technology and Services
16.1%
Computer Software
9.9%
Marketing and Advertising
8.9%
Real Estate
3.5%
Financial Services
3.5%
Other
58.2%
Alternatives
Discussions
Needs an integration with a sales funnel software
1 Comment
MC
Hello Baggy, please create a support ticket or email support @convergehub.com with which software you would like to integrate. We presently support Zapier,...Read more
What is the best way in setting up the SMTP email integration component of Convergehub without you moving your company emails away from your own host provider?
1 Comment
Official Response from ConvergeHub
In ConvergeHub you can set up your own SMTP settings or can use the ConvergeHub SMTP engine. ConvergeHub can work with your mail provider, Amazon SES,...Read more
ConvergeHub has no more discussions with answers
What have you found better than ZOHO
5 Comments
PC
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
Is Zoho CRM really free?
4 Comments
AP
Zoho CRM offers a free version, but it also provides various paid plans with additional features and capabilities. The free version typically has...Read more
can we create segmentation in this
3 Comments
Official Response from Zoho CRM
Yes Lavanya,
Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell...Read more
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