Compare ConvergeHub and Freshsales 
Featured Products
At a Glance
Market Segments
Small-Business (100.0% of reviews)
Small-Business (68.0% of reviews)
Entry-Level Pricing
$116.99 1 user Per Month
Starting at $9.00 1 User Per Month
ConvergeHub
Star Rating
(36)4.8 out of 5
Market Segments
Small-Business (100.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$116.99 1 user Per Month
Browse all 4 pricing plansFreshsales
Star Rating
(1,224)4.5 out of 5
Market Segments
Small-Business (68.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Browse all 3 pricing plansConvergeHub vs Freshsales
When assessing the two solutions, reviewers found ConvergeHub easier to use, set up, and administer. Reviewers also preferred doing business with ConvergeHub overall.
- Reviewers felt that ConvergeHub meets the needs of their business better than Freshsales.
- When comparing quality of ongoing product support, reviewers felt that ConvergeHub is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ConvergeHub over Freshsales.
Pricing
Entry-Level Pricing
ConvergeHub
ENTERPRISE
$116.99
1 user Per Month
Comprehensive automation, advanced tools and unlimited customization for exponential growth.
- All the Starter Plan features plus..
- Campaigns and Broadcasts
- Lists and Segmentation
Freshsales
Growth
Starting at $9.00
1 User Per Month
Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels
- Web Forms
- SMS & WhatsApp
- Basic Workflows
Free Trial
ConvergeHub
Free Trial is available
Freshsales
Free Trial is available
Ratings
Meets Requirements
8.9
25
8.7
1,040
Ease of Use
9.2
27
9.0
1,053
Ease of Setup
9.1
20
8.8
560
Ease of Admin
9.1
21
8.9
535
Quality of Support
9.1
27
8.8
1,010
Has the product been a good partner in doing business?
9.4
21
9.0
529
Product Direction (% positive)
9.5
25
9.3
1,034
Features by Category
Sales Force Automation
9.0
19
8.9
718
|
Verified
8.9
11
8.3
417
8.8
19
8.8
707
|
Verified
9.0
20
8.5
706
|
Verified
8.7
13
8.3
507
|
Verified
Feature Not Available
8.6
336
|
Verified
9.0
13
8.2
482
|
Verified
9.1
13
8.1
468
8.9
18
8.4
510
|
Verified
Marketing Automation
8.9
19
8.5
549
9.0
20
8.5
522
9.3
20
8.9
628
8.9
14
7.9
114
Customer Support
9.6
13
8.5
534
9.4
13
8.6
542
9.4
12
8.6
548
8.7
9
8.2
458
8.9
12
8.4
478
Reporting & Analytics
9.0
18
8.4
630
|
Verified
8.9
19
8.6
665
|
Verified
Feature Not Available
8.3
508
|
Verified
Mobile & Social
9.3
9
Feature Not Available
Feature Not Available
8.1
208
|
Verified
8.6
12
8.3
331
|
Verified
Platform
8.5
13
8.4
404
|
Verified
8.8
12
8.5
394
|
Verified
9.3
12
8.7
414
|
Verified
Not enough data
8.3
314
|
Verified
9.0
5
7.7
258
8.9
9
8.0
301
|
Verified
9.1
13
8.8
408
|
Verified
9.2
12
8.0
285
|
Verified
Integration
9.4
13
8.4
375
|
Verified
8.7
9
8.3
331
|
Verified
8.5
10
7.9
297
|
Verified
Generative AI
Not enough data
7.6
84
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
9.0
17
9.3
12
9.2
14
9.2
11
9.2
15
8.1
9
9.2
12
8.8
11
Online Marketing
9.5
7
9.0
8
9.4
11
8.5
8
Feature Not Available
8.1
12
8.9
11
9.4
9
Feature Not Available
Not enough data
Lead Management
9.3
17
8.9
9
9.2
13
8.5
8
9.3
14
8.7
10
9.2
13
8.5
9
9.6
15
8.9
9
8.9
11
8.9
11
8.9
12
9.2
10
9.4
14
8.7
9
Campaign Management
9.2
11
9.2
6
9.4
8
8.8
7
9.3
10
Not enough data
9.2
10
Not enough data
Social
8.1
8
Not enough data
8.1
8
Not enough data
8.1
7
Not enough data
7.6
7
9.3
5
7.8
6
Not enough data
Reporting & Analytics
9.6
15
8.7
10
9.3
9
8.5
11
9.3
10
8.6
7
9.3
10
Not enough data
Feature Not Available
Not enough data
Platform
9.2
12
9.0
5
9.3
12
8.6
6
9.4
12
8.3
6
9.7
5
9.3
5
9.3
7
Not enough data
9.4
12
8.1
6
9.3
9
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
9.4
11
8.6
7
9.4
8
8.3
6
9.0
7
9.0
5
Ticket and Case Management
8.3
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
8.7
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
8.7
5
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.2
6
Not enough data
9.4
9
Not enough data
9.5
10
Not enough data
9.5
10
Not enough data
9.4
8
Not enough data
9.3
9
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.1
19
Not enough data
8.3
19
Not enough data
8.6
20
Not enough data
8.7
18
Organization
Not enough data
8.6
20
Not enough data
8.9
19
Not enough data
7.9
19
Performance Analysis
Not enough data
7.9
17
Not enough data
8.3
23
Sales Analysis
Not enough data
7.8
20
Not enough data
8.8
21
Generative AI
Not enough data
8.3
12
Not enough data
7.9
13
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
9.0
236
|
Verified
Not enough data
8.9
244
|
Verified
Not enough data
8.4
182
|
Verified
Not enough data
8.7
182
|
Verified
Not enough data
8.9
219
|
Verified
Not enough data
8.7
69
Not enough data
8.8
64
Repeatability and Reportability
Not enough data
8.9
206
|
Verified
Not enough data
8.9
222
|
Verified
Not enough data
8.9
220
|
Verified
Not enough data
8.7
186
|
Verified
Not enough data
7.6
57
AI and Automation
Not enough data
8.4
66
Not enough data
8.2
69
Not enough data
8.3
62
Not enough data
7.9
63
Not enough data
7.7
59
Generative AI
Not enough data
8.2
28
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation
9.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Bill Processing
Not enough data
Not enough data
Not enough data
Not enough data
8.6
6
Not enough data
Integration
8.9
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Billing
Not enough data
Not enough data
Customization
Not enough data
9.1
17
Not enough data
8.3
16
Not enough data
8.2
14
Not enough data
8.3
15
Additional Functionality
Not enough data
8.4
15
Not enough data
8.2
12
Not enough data
8.4
15
Not enough data
8.5
11
Not enough data
8.3
13
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
Not enough data
8.8
50
Not enough data
9.0
51
Not enough data
8.6
50
Discovery
Not enough data
8.9
51
Not enough data
8.5
53
Not enough data
8.7
50
Management
Not enough data
8.7
49
Not enough data
9.0
51
Platform
Not enough data
8.5
49
Not enough data
8.7
51
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
8.5
28
Not enough data
8.6
29
Not enough data
7.9
28
Not enough data
8.3
30
Personalization
Not enough data
8.8
32
Not enough data
8.6
33
Not enough data
8.6
34
Not enough data
8.4
31
Administrative
Not enough data
8.5
32
Not enough data
8.4
29
Not enough data
8.4
28
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.8
224
Not enough data
8.8
217
Not enough data
8.2
50
Customizations
Not enough data
9.0
234
Not enough data
9.2
239
Not enough data
8.9
246
Not enough data
8.6
220
Not enough data
8.9
241
Generative AI
Not enough data
7.7
32
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.1
84
Not enough data
8.4
84
Not enough data
8.2
78
Not enough data
8.4
89
Not enough data
8.3
84
Predictive Analytics
Not enough data
8.1
85
Not enough data
8.2
83
Not enough data
8.0
78
Not enough data
7.6
80
Sales Management
Not enough data
8.4
89
Not enough data
7.8
79
Not enough data
8.3
84
Not enough data
8.7
89
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
8.8
137
Not enough data
8.8
120
Not enough data
8.7
130
Not enough data
9.1
146
Not enough data
Not enough data
Contacts
Not enough data
9.0
151
Not enough data
9.0
137
Not enough data
9.0
143
Insights
Not enough data
9.1
165
Not enough data
9.1
142
Not enough data
8.9
123
Not enough data
9.0
145
Not enough data
9.0
141
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
ConvergeHub and Freshsales are categorized as Marketing Automation and CRM
Unique Categories
Freshsales is categorized as Sales Engagement, AI Sales Assistant, Online Form Builder, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, and Visitor Identification
Reviews
Reviewers' Company Size
ConvergeHub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Freshsales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
23.5%
Computer Software
11.8%
Information Technology and Services
8.8%
Commercial Real Estate
5.9%
Financial Services
5.9%
Other
44.1%
Information Technology and Services
16.7%
Computer Software
13.7%
Marketing and Advertising
7.9%
Financial Services
4.1%
Internet
3.6%
Other
53.9%
Alternatives
Discussions
Needs an integration with a sales funnel software
1 Comment
MC
Hello Baggy, please create a support ticket or email support @convergehub.com with which software you would like to integrate. We presently support Zapier,...Read more
What is the best way in setting up the SMTP email integration component of Convergehub without you moving your company emails away from your own host provider?
1 Comment
Official Response from ConvergeHub
In ConvergeHub you can set up your own SMTP settings or can use the ConvergeHub SMTP engine. ConvergeHub can work with your mail provider, Amazon SES,...Read more
ConvergeHub has no more discussions with answers
What are the three benefits of CRM?
2 Comments
AV
Makes it easy to keep a track of new and prospect leads.Read more
What is Freshsales used for?
2 Comments
IH
It's a CRM solution to manage leads and opportunities. It helps you to create your sales funnel from different channels.Read more
How is Freshsales different from other CRMs?
1 Comment
Official Response from Freshsales
Freshsales is an integrated, simple and intuitive sales CRM built with automations, intelligence and analytics to aid your sales teams to close deals faster....Read more
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