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At a Glance
Market Segments
Enterprise (54.5% of reviews)
Enterprise (80.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ControlUp
Star Rating
(11)4.7 out of 5
Market Segments
Enterprise (54.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ControlUpThousandEyes
Star Rating
(79)4.5 out of 5
Market Segments
Enterprise (80.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ThousandEyesSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ThousandEyes excels in real-time monitoring of cloud infrastructure, with a score of 9.3, while ControlUp also performs well but is slightly behind in this area, indicating that ThousandEyes may provide more comprehensive insights for cloud environments.
- Reviewers mention that ControlUp shines in ease of setup and administration, scoring 9.3 in both categories, compared to ThousandEyes' scores of 8.2 for setup and 8.5 for administration, suggesting that ControlUp may be more user-friendly for new users.
- G2 users highlight that ControlUp has a superior quality of support, with a score of 9.8, compared to ThousandEyes' 8.6, indicating that users may find more responsive and helpful support when using ControlUp.
- Users on G2 report that ThousandEyes offers robust API monitoring capabilities, scoring 8.9, which is crucial for organizations needing to integrate with other systems, while ControlUp's API monitoring capabilities are not as prominently mentioned.
- Reviewers say that ControlUp provides better performance baseline analysis with a score of 8.5, which is essential for tracking system performance over time, while ThousandEyes does not have a specific score in this area, suggesting a potential gap in performance tracking features.
- Users say that both products offer strong data visualization capabilities, but ControlUp's dashboards and visualizations score 9.0, indicating a more user-friendly and insightful experience compared to ThousandEyes, which may not provide the same level of clarity in data presentation.
Pricing
Entry-Level Pricing
ControlUp
No pricing availableThousandEyes
No pricing availableFree Trial
ControlUp
Free Trial is available
ThousandEyes
Free Trial is available
Ratings
Meets Requirements
8.8
10
8.9
72
Ease of Use
8.8
10
8.2
74
Ease of Setup
9.3
9
8.2
43
Ease of Admin
9.3
9
8.5
42
Quality of Support
9.8
9
8.6
69
Has the product been a good partner in doing business?
9.8
8
8.9
40
Product Direction (% positive)
8.7
9
9.2
77
Features by Category
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.9
48
Not enough data
8.5
48
Not enough data
Feature Not Available
Not enough data
8.5
40
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
8.5
41
Not enough data
8.7
47
Not enough data
9.0
45
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
9.2
23
Not enough data
8.7
14
Not enough data
8.9
18
Not enough data
9.3
23
Not enough data
Not enough data
Administration
Not enough data
9.0
20
Not enough data
8.9
16
Not enough data
Feature Not Available
Not enough data
Not enough data
Analysis
Not enough data
8.8
23
Not enough data
9.0
24
Not enough data
Feature Not Available
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Digital Employee Experience (DEX) ManagementHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Feature Not Available
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ControlUp and ThousandEyes are categorized as Digital Employee Experience (DEX) Management
Unique Categories
ControlUp has no unique categories
ThousandEyes is categorized as Observability Software, Cloud Infrastructure Monitoring, Network Monitoring, and Digital Experience Monitoring (DEM)
Reviews
Reviewers' Company Size
ControlUp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ThousandEyes
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.2%
Hospital & Health Care
18.2%
Computer & Network Security
18.2%
Banking
18.2%
Health, Wellness and Fitness
9.1%
Other
18.2%
Information Technology and Services
23.1%
Computer Networking
12.8%
Computer & Network Security
10.3%
Computer Software
9.0%
Hospital & Health Care
5.1%
Other
39.7%
Alternatives
Discussions
Thanks for the support
1 Comment
SS
ControlUp's DEX (Digital Employee Experience Management) platform supports any digital workstyle, physical endpoints, virtual desktops & apps, SaaS & web...Read more
What are the main components of the ControlUp cloud architecture?
1 Comment
SS
ControlUp's DEX (Digital Employee Experience Management) platform supports any digital workstyle, physical endpoints, virtual desktops & apps, SaaS & web...Read more
What is ControlUp console?
1 Comment
SS
ControlUp Real-Time console leverages the association and correlation logic of the real-time engine to generate aggregated views of multiple data sources....Read more
ThousandEyes has no discussions with answers
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