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Compare ControlUp and SysTrack Digital Experience Monitoring 
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At a Glance
Market Segments
Enterprise (54.5% of reviews)
Enterprise (95.2% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
ControlUp
Star Rating
(11)4.7 out of 5
Market Segments
Enterprise (54.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ControlUpSysTrack Digital Experience Monitoring
Star Rating
(22)4.5 out of 5
Market Segments
Enterprise (95.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about SysTrack Digital Experience MonitoringSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SysTrack Digital Experience Monitoring excels in its "Ease of Setup" with a score of 7.9, while ControlUp shines with a higher score of 9.3, indicating that users find ControlUp easier to implement in their environments.
- Reviewers mention that ControlUp has a superior "Quality of Support" with a score of 9.8 compared to SysTrack's 8.9, suggesting that users feel more satisfied with the support they receive from ControlUp.
- G2 users highlight SysTrack's robust "Telemetry Collection" capabilities, which provide comprehensive insights into user experience, while ControlUp is noted for its effective "Performance Monitoring" features that help in real-time performance analysis.
- Users on G2 report that SysTrack's "Digital Experience Score" feature is particularly valuable for tracking user satisfaction, whereas ControlUp's "Uptime Monitoring" is praised for its reliability in ensuring system availability.
- Reviewers say that SysTrack's "Alerts" functionality is beneficial for proactive issue management, but ControlUp's "Remediation" tools are seen as more effective in resolving issues quickly, leading to better overall user experience.
- Users mention that while both products have strong "Performance Monitoring" capabilities, ControlUp's integration with "ServiceNow Apps" is a standout feature that enhances its usability in enterprise environments, making it a preferred choice for many users.
Pricing
Entry-Level Pricing
ControlUp
No pricing availableSysTrack Digital Experience Monitoring
No pricing availableFree Trial
ControlUp
Free Trial is available
SysTrack Digital Experience Monitoring
Free Trial is available
Ratings
Meets Requirements
8.8
10
8.8
11
Ease of Use
8.8
10
8.2
12
Ease of Setup
9.3
9
7.9
11
Ease of Admin
9.3
9
8.3
11
Quality of Support
9.8
9
8.9
12
Has the product been a good partner in doing business?
9.8
8
9.1
11
Product Direction (% positive)
8.7
9
8.9
11
Features by Category
ServiceNow Apps
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Employee Experience (DEX) ManagementHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ControlUp and SysTrack Digital Experience Monitoring are categorized as Digital Employee Experience (DEX) Management
Unique Categories
ControlUp has no unique categories
SysTrack Digital Experience Monitoring is categorized as ServiceNow Store Apps
Reviews
Reviewers' Company Size
ControlUp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SysTrack Digital Experience Monitoring
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.2%
Hospital & Health Care
18.2%
Computer & Network Security
18.2%
Banking
18.2%
Health, Wellness and Fitness
9.1%
Other
18.2%
Information Technology and Services
23.8%
Hospital & Health Care
14.3%
Financial Services
14.3%
Health, Wellness and Fitness
9.5%
Banking
9.5%
Other
28.6%
Alternatives
Discussions
Thanks for the support
1 Comment
SS
ControlUp's DEX (Digital Employee Experience Management) platform supports any digital workstyle, physical endpoints, virtual desktops & apps, SaaS & web...Read more
What are the main components of the ControlUp cloud architecture?
1 Comment
SS
ControlUp's DEX (Digital Employee Experience Management) platform supports any digital workstyle, physical endpoints, virtual desktops & apps, SaaS & web...Read more
What are the main components of the ControlUp cloud architecture?
1 Comment
SS
ControlUp's DEX (Digital Employee Experience Management) platform supports any digital workstyle, physical endpoints, virtual desktops & apps, SaaS & web...Read more
What does SysTrack software do?
1 Comment
PG
It bring the bigest knowledge about workplace real performance. Measurement plenty of parameters in hardware, apps, the knowledge about realy user can work...Read more
SysTrack Digital Experience Monitoring has no more discussions with answers
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