# ControlUp vs SysTrack Digital Experience Monitoring Comparison | | ControlUp | SysTrack Digital Experience Monitoring | |---|---|---| | **Star Rating** | 4.7 out of 5 | 4.5 out of 5 | | **Total Reviews** | 11 | 22 | | **Largest Market Segment** | Enterprise (54.5% of reviews) | Enterprise (95.2% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Ratings Comparison | Rating | ControlUp | SysTrack Digital Experience Monitoring | |---|---|---| | **Meets Requirements** | 8.8 (10 reviews) | 8.8 (11 reviews) | | **Ease of Use** | 8.8 (10 reviews) | 8.2 (12 reviews) | | **Ease of Setup** | 9.3 (9 reviews) | 7.9 (11 reviews) | | **Ease of Admin** | 9.3 (9 reviews) | 8.3 (11 reviews) | | **Quality of Support** | 9.8 (9 reviews) | 8.9 (12 reviews) | | **Has the product been a good partner in doing business?** | 9.8 (8 reviews) | 9.1 (11 reviews) | | **Product Direction (% positive)** | 8.7 (9 reviews) | 8.9 (11 reviews) | --- ## Pricing ### ControlUp #### Entry-Level Pricing No pricing available #### Free Trial Yes ### SysTrack Digital Experience Monitoring #### Entry-Level Pricing No pricing available #### Free Trial Yes --- ## Features Comparison By Category ### ServiceNow Store Apps | Product | Score | Reviews | |---|---|---| | **ControlUp** | N/A | N/A | | **SysTrack Digital Experience Monitoring** | N/A | N/A | #### ServiceNow Apps | Feature | ControlUp | SysTrack Digital Experience Monitoring | |---|---|---| | **ServiceNow Integration** | Not enough data | Not enough data | | **Value** | Not enough data | Not enough data | #### Agentic AI - ServiceNow Store Apps | Feature | ControlUp | SysTrack Digital Experience Monitoring | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Digital Employee Experience (DEX) Management | Product | Score | Reviews | |---|---|---| | **ControlUp** | N/A | N/A | | **SysTrack Digital Experience Monitoring** | N/A | N/A | #### Experience | Feature | ControlUp | SysTrack Digital Experience Monitoring | |---|---|---| | **Telemetry Collection** | Not enough data | Not enough data | | **Feedback** | Not enough data | Not enough data | #### Management | Feature | ControlUp | SysTrack Digital Experience Monitoring | |---|---|---| | **Digital Experience Score** | Not enough data | Not enough data | | **Alerts** | Not enough data | Feature Not Available | | **Budget Analysis** | Not enough data | Not enough data | | **Remediation** | Not enough data | Not enough data | | **Optimization** | Not enough data | Not enough data | #### Performance | Feature | ControlUp | SysTrack Digital Experience Monitoring | |---|---|---| | **Troubleshooting** | Not enough data | Not enough data | | **Uptime Monitoring** | Not enough data | Feature Not Available | | **Performance Monitoring** | Not enough data | Feature Not Available | | **Issue Tracking** | Not enough data | Not enough data | | **Resource Monitoring** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Digital Employee Experience (DEX) Management Software](https://www.g2.com/categories/digital-employee-experience-dex-management) **Unique to SysTrack Digital Experience Monitoring (1):** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps) --- ## Reviewer Demographics ### By Company Size | Segment | ControlUp | SysTrack Digital Experience Monitoring | |---|---|---| | **Small-Business** | 18.2% | 0% | | **Mid-Market** | 27.3% | 4.8% | | **Enterprise** | 54.5% | 95.2% | ### By Industry #### ControlUp - **Information Technology and Services:** 18.2% - **Hospital & Health Care:** 18.2% - **Computer & Network Security:** 18.2% - **Banking:** 18.2% - **Health, Wellness and Fitness:** 9.1% - **Financial Services:** 9.1% - **Accounting:** 9.1% #### SysTrack Digital Experience Monitoring - **Information Technology and Services:** 23.8% - **Hospital & Health Care:** 14.3% - **Financial Services:** 14.3% - **Health, Wellness and Fitness:** 9.5% - **Banking:** 9.5% - **Telecommunications:** 4.8% - **Information Services:** 4.8% - **Government Administration:** 4.8% - **Computer & Network Security:** 4.8% - **Aviation & Aerospace:** 4.8% - **Other:** 4.8% --- ## Alternatives ### Alternatives to ControlUp - [Nexthink](https://www.g2.com/products/nexthink/reviews) — 4.6/5 stars (387 reviews) - [ThousandEyes](https://www.g2.com/products/thousandeyes/reviews) — 4.5/5 stars (80 reviews) - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) — 4.5/5 stars (5612 reviews) - [Chrome Enterprise](https://www.g2.com/products/chrome-enterprise/reviews) — 4.7/5 stars (1806 reviews) - [Absolute Secure Access](https://www.g2.com/products/absolute-secure-access/reviews) — 4.7/5 stars (225 reviews) - [Teamviewer DEX](https://www.g2.com/products/teamviewer-dex/reviews) — 4.4/5 stars (55 reviews) - [Goliath Performance Monitor](https://www.g2.com/products/goliath-performance-monitor/reviews) — 4.9/5 stars (13 reviews) - [Catchpoint](https://www.g2.com/products/catchpoint/reviews) — 4.5/5 stars (112 reviews) - [Workspace ONE](https://www.g2.com/products/workspace-one/reviews) — 4.0/5 stars (40 reviews) - [CDR Call Reporting for Cisco](https://www.g2.com/products/cdr-call-reporting-for-cisco/reviews) — 4.8/5 stars (85 reviews) ### Alternatives to SysTrack Digital Experience Monitoring - [Nexthink](https://www.g2.com/products/nexthink/reviews) — 4.6/5 stars (387 reviews) - [ThousandEyes](https://www.g2.com/products/thousandeyes/reviews) — 4.5/5 stars (80 reviews) - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) — 4.5/5 stars (5612 reviews) - [Chrome Enterprise](https://www.g2.com/products/chrome-enterprise/reviews) — 4.7/5 stars (1806 reviews) - [Catchpoint](https://www.g2.com/products/catchpoint/reviews) — 4.5/5 stars (112 reviews) - [Teamviewer DEX](https://www.g2.com/products/teamviewer-dex/reviews) — 4.4/5 stars (55 reviews) - [Absolute Secure Access](https://www.g2.com/products/absolute-secure-access/reviews) — 4.7/5 stars (225 reviews) - [Workspace ONE](https://www.g2.com/products/workspace-one/reviews) — 4.0/5 stars (40 reviews) - [CDR Call Reporting for Cisco](https://www.g2.com/products/cdr-call-reporting-for-cisco/reviews) — 4.8/5 stars (85 reviews) - [Germain UX](https://www.g2.com/products/germain-ux/reviews) — 4.7/5 stars (79 reviews) --- ## Top Discussions ### ControlUp - Title: [What is ControlUp console?](https://www.g2.com/discussions/controlup-what-is-controlup-console) — 1 comment > **Top comment:** "ControlUp Real-Time console leverages the association and correlation logic of the real-time engine to generate aggregated views of multiple data sources...." - Title: [What is ControlUp console?](https://www.g2.com/discussions/what-is-controlup-console) — 1 comment > **Top comment:** "ControlUp Real-Time console leverages the association and correlation logic of the real-time engine to generate aggregated views of multiple data sources...." - Title: [What are the main components of the ControlUp cloud architecture?](https://www.g2.com/discussions/controlup-what-are-the-main-components-of-the-controlup-cloud-architecture) — 1 comment > **Top comment:** "ControlUp's DEX (Digital Employee Experience Management) platform supports any digital workstyle, physical endpoints, virtual desktops & apps, SaaS & web..." - Title: [What are the main components of the ControlUp cloud architecture?](https://www.g2.com/discussions/what-are-the-main-components-of-the-controlup-cloud-architecture) — 1 comment > **Top comment:** "ControlUp's DEX (Digital Employee Experience Management) platform supports any digital workstyle, physical endpoints, virtual desktops & apps, SaaS & web..." - Title: [Thanks for the support](https://www.g2.com/discussions/45436-thanks-for-the-support) — 1 comment, 1 upvote > **Top comment:** "ControlUp's DEX (Digital Employee Experience Management) platform supports any digital workstyle, physical endpoints, virtual desktops & apps, SaaS & web..." ### SysTrack Digital Experience Monitoring - Title: [What does SysTrack software do?](https://www.g2.com/discussions/what-does-systrack-software-do) — 1 comment > **Top comment:** "It bring the bigest knowledge about workplace real performance. Measurement plenty of parameters in hardware, apps, the knowledge about realy user can work..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/controlup-technologies-controlup-vs-systrack-digital-experience-monitoring)