# ControlUp vs HappySignals Experience Management for IT Comparison | | ControlUp | HappySignals Experience Management for IT | |---|---|---| | **Star Rating** | 4.7 out of 5 | 4.8 out of 5 | | **Total Reviews** | 11 | 29 | | **Largest Market Segment** | Enterprise (54.5% of reviews) | Enterprise (100.0% of reviews) | | **Entry Level Price** | No pricing available | €30,900.00 Per Year | --- ## Ratings Comparison | Rating | ControlUp | HappySignals Experience Management for IT | |---|---|---| | **Meets Requirements** | 8.8 (10 reviews) | 9.3 (20 reviews) | | **Ease of Use** | 8.8 (10 reviews) | 9.6 (19 reviews) | | **Ease of Setup** | 9.3 (9 reviews) | 9.0 (18 reviews) | | **Ease of Admin** | 9.3 (9 reviews) | 9.4 (16 reviews) | | **Quality of Support** | 9.8 (9 reviews) | 9.9 (20 reviews) | | **Has the product been a good partner in doing business?** | 9.8 (8 reviews) | 9.8 (18 reviews) | | **Product Direction (% positive)** | 8.7 (9 reviews) | 10.0 (17 reviews) | --- ## Pricing ### ControlUp #### Entry-Level Pricing No pricing available #### Free Trial Yes ### HappySignals Experience Management for IT #### Entry-Level Pricing Plan: Discover Price: €30,900.00 Per Year Description: Replace your CSAT / Sentiment Key Features: - Unlimited measured users - 5 user seats - 1 experience area [Browse all 3 editions](https://www.g2.com/products/happysignals-experience-management-for-it/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### ServiceNow Store Apps | Product | Score | Reviews | |---|---|---| | **ControlUp** | N/A | N/A | | **HappySignals Experience Management for IT** | N/A | N/A | #### ServiceNow Apps | Feature | ControlUp | HappySignals Experience Management for IT | |---|---|---| | **ServiceNow Integration** | Not enough data | Not enough data | | **Value** | Not enough data | Not enough data | #### Agentic AI - ServiceNow Store Apps | Feature | ControlUp | HappySignals Experience Management for IT | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Digital Employee Experience (DEX) Management | Product | Score | Reviews | |---|---|---| | **ControlUp** | N/A | N/A | | **HappySignals Experience Management for IT** | N/A | N/A | #### Experience | Feature | ControlUp | HappySignals Experience Management for IT | |---|---|---| | **Telemetry Collection** | Not enough data | Not enough data | | **Feedback** | Not enough data | Not enough data | #### Management | Feature | ControlUp | HappySignals Experience Management for IT | |---|---|---| | **Digital Experience Score** | Not enough data | Not enough data | | **Alerts** | Not enough data | Not enough data | | **Budget Analysis** | Not enough data | Not enough data | | **Remediation** | Not enough data | Not enough data | | **Optimization** | Not enough data | Not enough data | #### Performance | Feature | ControlUp | HappySignals Experience Management for IT | |---|---|---| | **Troubleshooting** | Not enough data | Not enough data | | **Uptime Monitoring** | Not enough data | Not enough data | | **Performance Monitoring** | Not enough data | Not enough data | | **Issue Tracking** | Not enough data | Not enough data | | **Resource Monitoring** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Digital Employee Experience (DEX) Management Software](https://www.g2.com/categories/digital-employee-experience-dex-management) **Unique to HappySignals Experience Management for IT (1):** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps) --- ## Reviewer Demographics ### By Company Size | Segment | ControlUp | HappySignals Experience Management for IT | |---|---|---| | **Small-Business** | 18.2% | 0% | | **Mid-Market** | 27.3% | 0% | | **Enterprise** | 54.5% | 100.0% | ### By Industry #### ControlUp - **Information Technology and Services:** 18.2% - **Hospital & Health Care:** 18.2% - **Computer & Network Security:** 18.2% - **Banking:** 18.2% - **Health, Wellness and Fitness:** 9.1% - **Financial Services:** 9.1% - **Accounting:** 9.1% #### HappySignals Experience Management for IT - **Information Technology and Services:** 18.5% - **Financial Services:** 11.1% - **Paper & Forest Products:** 7.4% - **Construction:** 7.4% - **Other:** 3.7% - **Biotechnology:** 3.7% - **Civil Engineering:** 3.7% - **Computer Games:** 3.7% - **Computer Software:** 3.7% - **Food & Beverages:** 3.7% - **Other:** 33.3% --- ## Alternatives ### Alternatives to ControlUp - [Nexthink](https://www.g2.com/products/nexthink/reviews) — 4.6/5 stars (386 reviews) - [ThousandEyes](https://www.g2.com/products/thousandeyes/reviews) — 4.5/5 stars (80 reviews) - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) — 4.5/5 stars (5591 reviews) - [Chrome Enterprise](https://www.g2.com/products/chrome-enterprise/reviews) — 4.7/5 stars (1785 reviews) - [Absolute Secure Access](https://www.g2.com/products/absolute-secure-access/reviews) — 4.7/5 stars (225 reviews) - [Teamviewer DEX](https://www.g2.com/products/teamviewer-dex/reviews) — 4.4/5 stars (55 reviews) - [Goliath Performance Monitor](https://www.g2.com/products/goliath-performance-monitor/reviews) — 4.9/5 stars (13 reviews) - [Catchpoint](https://www.g2.com/products/catchpoint/reviews) — 4.5/5 stars (112 reviews) - [SysTrack Digital Experience Monitoring](https://www.g2.com/products/systrack-digital-experience-monitoring/reviews) — 4.5/5 stars (22 reviews) - [Workspace ONE](https://www.g2.com/products/workspace-one/reviews) — 4.0/5 stars (40 reviews) ### Alternatives to HappySignals Experience Management for IT - [Nexthink](https://www.g2.com/products/nexthink/reviews) — 4.6/5 stars (386 reviews) - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) — 4.5/5 stars (5591 reviews) - [Chrome Enterprise](https://www.g2.com/products/chrome-enterprise/reviews) — 4.7/5 stars (1785 reviews) - [Absolute Secure Access](https://www.g2.com/products/absolute-secure-access/reviews) — 4.7/5 stars (225 reviews) - [Catchpoint](https://www.g2.com/products/catchpoint/reviews) — 4.5/5 stars (112 reviews) - [CDR Call Reporting for Cisco](https://www.g2.com/products/cdr-call-reporting-for-cisco/reviews) — 4.8/5 stars (85 reviews) - [ThousandEyes](https://www.g2.com/products/thousandeyes/reviews) — 4.5/5 stars (80 reviews) - [Germain UX](https://www.g2.com/products/germain-ux/reviews) — 4.7/5 stars (79 reviews) - [Thena](https://www.g2.com/products/thena/reviews) — 4.9/5 stars (65 reviews) - [Teamviewer DEX](https://www.g2.com/products/teamviewer-dex/reviews) — 4.4/5 stars (55 reviews) --- ## Top Discussions ### ControlUp - Title: [What is ControlUp console?](https://www.g2.com/discussions/controlup-what-is-controlup-console) — 1 comment > **Top comment:** "ControlUp Real-Time console leverages the association and correlation logic of the real-time engine to generate aggregated views of multiple data sources...." - Title: [What is ControlUp console?](https://www.g2.com/discussions/what-is-controlup-console) — 1 comment > **Top comment:** "ControlUp Real-Time console leverages the association and correlation logic of the real-time engine to generate aggregated views of multiple data sources...." - Title: [What are the main components of the ControlUp cloud architecture?](https://www.g2.com/discussions/controlup-what-are-the-main-components-of-the-controlup-cloud-architecture) — 1 comment > **Top comment:** "ControlUp's DEX (Digital Employee Experience Management) platform supports any digital workstyle, physical endpoints, virtual desktops & apps, SaaS & web..." - Title: [What are the main components of the ControlUp cloud architecture?](https://www.g2.com/discussions/what-are-the-main-components-of-the-controlup-cloud-architecture) — 1 comment > **Top comment:** "ControlUp's DEX (Digital Employee Experience Management) platform supports any digital workstyle, physical endpoints, virtual desktops & apps, SaaS & web..." - Title: [Thanks for the support](https://www.g2.com/discussions/45436-thanks-for-the-support) — 1 comment, 1 upvote > **Top comment:** "ControlUp's DEX (Digital Employee Experience Management) platform supports any digital workstyle, physical endpoints, virtual desktops & apps, SaaS & web..." ### HappySignals Experience Management for IT No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/controlup-technologies-controlup-vs-happysignals-experience-management-for-it)