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Compare Contentsquare and Whatfix 
Featured Products
At a Glance
Market Segments
Enterprise (51.2% of reviews)
Enterprise (44.7% of reviews)
Entry-Level Pricing
Free
No pricing available
Contentsquare
Star Rating
(490)4.7 out of 5
Market Segments
Enterprise (51.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansWhatfix
Star Rating
(502)4.6 out of 5
Market Segments
Enterprise (44.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WhatfixContentsquare vs Whatfix
When assessing the two solutions, reviewers found Whatfix easier to use, set up, and administer. Reviewers also preferred doing business with Whatfix overall.
- Reviewers felt that Contentsquare meets the needs of their business better than Whatfix.
- When comparing quality of ongoing product support, reviewers felt that Whatfix is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Whatfix over Contentsquare.
Pricing
Entry-Level Pricing
Contentsquare
Free plan
Free
A simple way to get started
- Up to 20k monthly sessions
- Session Replay and unlimited heatmaps
- 1 month of data access
Whatfix
No pricing availableFree Trial
Contentsquare
Free Trial is available
Whatfix
Free Trial is available
Ratings
Meets Requirements
9.0
327
8.8
344
Ease of Use
8.5
326
8.6
412
Ease of Setup
7.6
113
8.3
361
Ease of Admin
8.4
98
8.5
281
Quality of Support
9.4
323
9.7
344
Has the product been a good partner in doing business?
9.3
97
9.5
280
Product Direction (% positive)
9.3
283
9.8
328
Features by Category
Metrics
9.0
151
Not enough data
9.2
153
Not enough data
9.1
154
Not enough data
8.6
138
Not enough data
8.7
131
Not enough data
8.9
112
Not enough data
8.7
109
Not enough data
9.0
153
Not enough data
9.1
141
Not enough data
Reporting
8.6
135
Not enough data
8.8
116
Not enough data
8.2
129
Not enough data
8.9
158
Not enough data
9.0
130
Not enough data
8.6
106
Not enough data
8.6
145
Not enough data
Other
8.7
113
Not enough data
8.0
98
Not enough data
8.8
107
Not enough data
8.3
106
Not enough data
9.0
126
Not enough data
8.2
62
Not enough data
8.7
87
Not enough data
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Administration
8.3
104
Not enough data
8.4
93
Not enough data
8.8
135
Not enough data
9.0
125
Not enough data
User Identification
8.5
11
Not enough data
9.0
22
Not enough data
8.3
9
Not enough data
Tracking & Reporting
9.0
15
Not enough data
8.4
18
Not enough data
8.3
7
Not enough data
8.3
22
Not enough data
9.3
22
Not enough data
8.8
17
Not enough data
Metrics
9.2
26
Not enough data
9.3
23
Not enough data
8.8
20
Not enough data
8.9
16
Not enough data
9.0
25
Not enough data
User Behavior
9.4
120
|
Verified
Not enough data
8.8
111
|
Verified
Not enough data
8.9
109
|
Verified
Not enough data
A/B Testing
8.5
87
|
Verified
Not enough data
8.4
58
Not enough data
9.1
116
Not enough data
7.8
66
|
Verified
Not enough data
Visitor Information
8.0
80
|
Verified
Not enough data
8.0
80
Not enough data
Agentic AI - Session Replay
7.7
11
Not enough data
User Analysis
Not enough data
8.0
157
Not enough data
8.1
173
User Support
Not enough data
8.2
164
Not enough data
8.0
143
Not enough data
8.0
144
Walkthrough Type
Not enough data
8.5
167
Not enough data
8.9
190
Platform Basics - Digital Adoption Platform
Not enough data
8.3
39
Not enough data
8.7
42
Analytics - Digital Adoption Platform
Not enough data
8.3
40
Functions - Digital Adoption Platform
Not enough data
8.3
40
Not enough data
8.7
47
Agentic AI - Digital Adoption Platform
Not enough data
7.2
28
Product Analytics
8.6
26
8.1
51
8.9
32
8.1
51
9.1
39
7.8
48
9.4
38
7.7
47
8.8
30
7.5
46
8.8
26
7.2
42
8.5
24
7.0
36
8.8
26
7.4
43
Agentic AI - Product Analytics
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Experience
8.9
28
Not enough data
9.4
40
Not enough data
9.6
38
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
9.3
26
Not enough data
8.6
27
Not enough data
7.6
21
Not enough data
Performance
8.9
20
Not enough data
9.4
29
Not enough data
8.6
27
Not enough data
8.3
19
Not enough data
Platform Basics
8.3
52
Not enough data
8.1
60
Not enough data
8.4
63
Not enough data
7.9
42
Not enough data
8.8
33
Not enough data
Agentic AI - Customer Journey Mapping
7.9
7
Not enough data
Platform Basics
8.7
78
Not enough data
9.0
110
Not enough data
Platform Data
8.8
114
Not enough data
8.6
80
Not enough data
8.8
116
Not enough data
8.6
80
Not enough data
Platform Additional Functionality
9.0
123
Not enough data
8.4
77
Not enough data
8.1
70
Not enough data
Agentic AI - Customer Journey Analytics
6.8
10
Not enough data
7.0
9
Not enough data
8.0
9
Not enough data
7.8
9
Not enough data
Generative AI
Not enough data
7.6
51
Self-Service Experience
Not enough data
8.9
149
Not enough data
8.8
143
Not enough data
8.2
95
Not enough data
7.0
68
Not enough data
8.2
84
Self-Service Platform
Not enough data
8.6
91
Not enough data
8.1
89
Not enough data
7.6
77
Not enough data
8.0
90
Agentic AI - Customer Self-Service
Not enough data
7.1
13
Not enough data
7.3
13
Not enough data
6.8
13
Not enough data
7.1
14
Not enough data
6.8
12
Not enough data
7.7
13
Not enough data
7.1
13
Agentic AI - Heatmap Tools
8.1
6
Not enough data
7.5
6
Not enough data
7.2
6
Not enough data
7.5
6
Not enough data
7.8
6
Not enough data
8.6
6
Not enough data
Analysis
9.0
119
Not enough data
9.0
124
Not enough data
9.1
113
Not enough data
8.9
118
Not enough data
9.1
123
Not enough data
Reporting
9.3
134
Not enough data
8.7
127
Not enough data
8.8
115
Not enough data
9.0
118
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
9.2
26
Not enough data
9.3
23
Not enough data
8.8
20
Not enough data
8.9
16
Not enough data
9.0
25
Not enough data
Variation Testing
8.8
7
Not enough data
Not enough data
Not enough data
9.3
14
Not enough data
9.4
11
Not enough data
8.6
6
Not enough data
9.0
5
Not enough data
Reporting
9.0
15
Not enough data
9.0
16
Not enough data
Personalization
8.3
10
Not enough data
9.3
9
Not enough data
9.1
11
Not enough data
Administration
8.3
9
Not enough data
8.7
9
Not enough data
9.5
16
Not enough data
9.3
14
Not enough data
Categories
Categories
Shared Categories
Contentsquare and Whatfix are categorized as Product Analytics
Unique Categories
Contentsquare is categorized as Session Replay, Customer Journey Analytics, Customer Journey Mapping, Digital Experience Monitoring (DEM), Heatmap Tools, Digital Analytics, Mobile App Optimization, and Mobile App Analytics
Reviews
Reviewers' Company Size
Contentsquare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Whatfix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
18.6%
Apparel & Fashion
12.2%
Telecommunications
6.0%
Computer Software
5.1%
Insurance
4.7%
Other
53.4%
Computer Software
15.9%
Information Technology and Services
14.1%
Financial Services
3.9%
Insurance
3.7%
Banking
3.3%
Other
59.0%
Discussions
Contentsquare has no discussions with answers
What does Whatfix do?
3 Comments
GF
Overall, Whatfix aims to enhance user productivity, reduce support costs, and drive digital transformation within organizations.
How? Whatfix is a digital...Read more
What is the best way to showcase videos using the platform?
1 Comment
KE
Hi Christopher
I have added a video to the self-help tab.
You can do this if you have created the video and have it saved. I use Vimeo. Once you...Read more
Which one of them is a direct competitor of Whatfix?
1 Comment
GF
Digital Adoption Platforms are a category of their own. Because of the unique features and capabilities, it is hard to compare them to other types of...Read more
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