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Compare Contentsquare and Userpilot

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At a Glance
Contentsquare
Contentsquare
Star Rating
(491)4.7 out of 5
Market Segments
Enterprise (51.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plans
Userpilot
Userpilot
Star Rating
(883)4.6 out of 5
Market Segments
Mid-Market (56.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $249.00
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Contentsquare excels in Click Tracking with a score of 9.4, highlighting its ability to provide detailed insights into user interactions. In contrast, Userpilot's Click Tracking score of 8.5 indicates it may not offer the same depth of analysis, which some users find limiting for optimizing user experience.
  • Reviewers mention that Contentsquare's Frustration Tracking feature, scoring 8.9, is particularly effective in identifying user pain points, while Userpilot's lower score of 6.8 suggests it may not capture user frustrations as comprehensively, leading to missed opportunities for improvement.
  • G2 users appreciate Contentsquare's Segmentation capabilities, scoring 9.1, which allow for precise targeting of user groups. In comparison, Userpilot's score of 8.6 indicates it may not provide the same level of granularity, which could affect personalized marketing efforts.
  • Users on G2 highlight the superior Quality of Support from Userpilot, scoring 9.5, which is slightly higher than Contentsquare's 9.4. This suggests that Userpilot may offer more responsive and helpful customer service, a crucial factor for businesses needing timely assistance.
  • Reviewers mention that Contentsquare's Data Analysis capabilities, with a score of 9.1, are robust and user-friendly, making it easier to derive actionable insights. Userpilot's score of 8.3 indicates it may not provide the same level of analytical depth, which could hinder data-driven decision-making.
  • Users say that Contentsquare's Ease of Setup, scoring 7.7, is less favorable compared to Userpilot's 8.6, suggesting that while Contentsquare offers powerful features, the initial implementation may require more effort, which could be a consideration for teams with limited resources.
Pricing
Entry-Level Pricing
Contentsquare
Free plan
Free
Browse all 4 pricing plans
Userpilot
Starter
Starting at $249.00
Browse all 3 pricing plans
Free Trial
Contentsquare
Free Trial is available
Userpilot
Free Trial is available
Ratings
Meets Requirements
9.0
329
8.8
739
Ease of Use
8.5
328
8.6
794
Ease of Setup
7.7
115
8.6
592
Ease of Admin
8.4
98
8.7
337
Quality of Support
9.4
325
9.5
667
Has the product been a good partner in doing business?
9.3
97
9.3
334
Product Direction (% positive)
9.3
285
9.4
754
Features by Category
8.7
185
Not enough data
Metrics
9.0
152
Not enough data
9.2
154
Not enough data
9.1
155
Not enough data
8.6
139
Not enough data
8.8
132
Not enough data
8.9
113
Not enough data
8.7
110
Not enough data
9.0
154
Not enough data
9.1
142
Not enough data
Reporting
8.6
136
Not enough data
8.8
117
Not enough data
8.3
130
Not enough data
8.9
159
Not enough data
9.0
131
Not enough data
8.6
107
Not enough data
8.6
146
Not enough data
Other
8.7
114
Not enough data
8.0
99
Not enough data
8.8
108
Not enough data
8.3
107
Not enough data
9.0
127
Not enough data
8.3
63
Not enough data
8.7
88
Not enough data
Agentic AI - Digital Analytics
8.3
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.6
6
Not enough data
Administration
8.4
105
Not enough data
8.4
94
Not enough data
8.8
136
Not enough data
9.0
126
Not enough data
8.8
29
Not enough data
User Identification
8.5
11
Not enough data
9.0
22
Not enough data
8.3
9
Not enough data
Tracking & Reporting
9.0
15
Not enough data
8.4
18
Not enough data
8.3
7
Not enough data
8.3
22
Not enough data
9.3
22
Not enough data
8.8
17
Not enough data
Metrics
9.2
26
Not enough data
9.3
23
Not enough data
8.8
20
Not enough data
8.9
16
Not enough data
9.0
25
Not enough data
8.5
143
7.3
40
User Behavior
9.4
121
|
Verified
8.5
40
8.8
112
|
Verified
7.6
38
8.9
110
|
Verified
6.8
37
A/B Testing
8.5
88
|
Verified
6.5
33
8.4
59
6.4
31
9.1
117
8.3
35
7.9
67
|
Verified
7.0
30
Visitor Information
8.0
81
|
Verified
8.9
36
8.0
81
8.2
34
Agentic AI - Session Replay
7.9
12
5.2
7
Digital Adoption PlatformHide 13 FeaturesShow 13 Features
Not enough data
8.5
583
User Analysis
Not enough data
8.9
541
Not enough data
8.1
550
User Support
Not enough data
8.7
565
Not enough data
7.8
473
Not enough data
8.4
499
Walkthrough Type
Not enough data
8.2
495
Not enough data
8.9
541
Platform Basics - Digital Adoption Platform
Not enough data
8.4
96
Not enough data
8.9
102
Analytics - Digital Adoption Platform
Not enough data
8.6
99
Functions - Digital Adoption Platform
Not enough data
8.8
95
Not enough data
9.1
99
Agentic AI - Digital Adoption Platform
Not enough data
7.7
47
8.9
43
7.6
277
Product Analytics
8.6
26
8.6
269
8.9
32
8.6
274
9.1
39
8.6
273
9.4
38
8.2
266
8.8
30
7.7
250
8.8
26
7.8
244
8.5
24
7.5
241
8.8
26
7.4
248
Agentic AI - Product Analytics
Not enough data
6.7
36
Not enough data
6.7
36
Not enough data
7.0
36
Not enough data
6.9
36
Digital Experience Monitoring (DEM)Hide 17 FeaturesShow 17 Features
8.9
41
Not enough data
Experience
8.9
28
Not enough data
9.4
40
Not enough data
9.6
38
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
9.3
26
Not enough data
8.6
27
Not enough data
7.6
21
Not enough data
Performance
8.9
20
Not enough data
9.4
29
Not enough data
8.6
27
Not enough data
8.3
19
Not enough data
Customer Journey MappingHide 6 FeaturesShow 6 Features
8.2
94
Not enough data
Platform Basics
8.3
52
Not enough data
8.1
60
Not enough data
8.4
63
Not enough data
7.9
42
Not enough data
8.8
33
Not enough data
Agentic AI - Customer Journey Mapping
7.9
7
Not enough data
Customer Journey AnalyticsHide 13 FeaturesShow 13 Features
8.4
134
Not enough data
Platform Basics
8.7
79
Not enough data
9.0
111
Not enough data
Platform Data
8.8
115
Not enough data
8.6
81
Not enough data
8.8
117
Not enough data
8.6
81
Not enough data
Platform Additional Functionality
9.0
124
Not enough data
8.4
78
Not enough data
8.2
71
Not enough data
Agentic AI - Customer Journey Analytics
7.1
11
Not enough data
7.3
10
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
Not enough data
7.8
230
Survey Management
Not enough data
8.5
222
Not enough data
8.6
220
Not enough data
8.2
219
Not enough data
7.5
212
Survey Customization
Not enough data
8.2
214
Not enough data
8.5
222
Not enough data
8.0
214
Not enough data
7.6
200
Survey Insights
Not enough data
8.2
210
Not enough data
7.2
193
Not enough data
8.1
208
Not enough data
8.3
205
Agentic AI - Survey
Not enough data
6.8
21
Not enough data
6.7
21
Not enough data
7.1
21
8.3
142
Not enough data
Agentic AI - Heatmap Tools
8.1
6
Not enough data
7.5
6
Not enough data
7.2
6
Not enough data
7.5
6
Not enough data
7.8
6
Not enough data
8.6
6
Not enough data
Analysis
9.0
119
Not enough data
9.0
124
Not enough data
9.1
113
Not enough data
8.9
118
Not enough data
9.1
123
Not enough data
Reporting
9.3
134
Not enough data
8.7
127
Not enough data
8.8
115
Not enough data
9.0
118
Not enough data
9.1
28
Not enough data
Metrics
9.2
26
Not enough data
9.3
23
Not enough data
8.8
20
Not enough data
8.9
16
Not enough data
9.0
25
Not enough data
Mobile App OptimizationHide 15 FeaturesShow 15 Features
9.0
21
Not enough data
Variation Testing
8.8
7
Not enough data
Not enough data
Not enough data
9.3
14
Not enough data
9.4
11
Not enough data
8.6
6
Not enough data
9.0
5
Not enough data
Reporting
9.0
15
Not enough data
9.0
16
Not enough data
Personalization
8.3
10
Not enough data
9.3
9
Not enough data
9.1
11
Not enough data
Administration
8.3
9
Not enough data
8.7
9
Not enough data
9.5
16
Not enough data
9.3
14
Not enough data
Categories
Categories
Shared Categories
Contentsquare
Contentsquare
Userpilot
Userpilot
Contentsquare and Userpilot are categorized as Session Replay and Product Analytics
Reviews
Reviewers' Company Size
Contentsquare
Contentsquare
Small-Business(50 or fewer emp.)
17.7%
Mid-Market(51-1000 emp.)
31.3%
Enterprise(> 1000 emp.)
51.0%
Userpilot
Userpilot
Small-Business(50 or fewer emp.)
39.5%
Mid-Market(51-1000 emp.)
56.0%
Enterprise(> 1000 emp.)
4.5%
Reviewers' Industry
Contentsquare
Contentsquare
Retail
18.5%
Apparel & Fashion
12.1%
Telecommunications
6.0%
Computer Software
5.3%
Insurance
4.6%
Other
53.4%
Userpilot
Userpilot
Computer Software
37.7%
Information Technology and Services
15.9%
Financial Services
5.8%
Internet
4.5%
Marketing and Advertising
3.1%
Other
33.0%
Alternatives
Contentsquare
Contentsquare Alternatives
Glassbox
Glassbox
Add Glassbox
Smartlook
Smartlook
Add Smartlook
Fullstory
Fullstory
Add Fullstory
Quantum Metric
Quantum Metric
Add Quantum Metric
Userpilot
Userpilot Alternatives
Pendo
Pendo
Add Pendo
Whatfix
Whatfix
Add Whatfix
Fin by Intercom
Fin by Intercom
Add Fin by Intercom
UserGuiding
UserGuiding
Add UserGuiding
Discussions
Contentsquare
Contentsquare Discussions
Monty the Mongoose crying
Contentsquare has no discussions with answers
Userpilot
Userpilot Discussions
Monty the Mongoose crying
Userpilot has no discussions with answers