# Contentsquare vs Heap by Contentsquare Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Heap excels in its **ease of use** , with many users highlighting its intuitive interface and seamless connection between product and website data. One user mentioned, "I don't need to consider what I'll need to measure in future — I can simply log in, search for the event I'm interested in, and see how our users are using it."
- **Users say** Contentsquare shines in its **session replay and zoning analysis** features, which help teams make informed decisions by identifying customer issues quickly. A reviewer noted that the platform "turns complex behavioural data into clear, intuitive insights," making it accessible for stakeholders beyond just analytics specialists.
- **According to verified reviews** , Heap's implementation process is praised for being quick and straightforward, with users appreciating the lack of a steep learning curve. One user remarked, "Really easy to use, no learning curve," which can be a significant advantage for teams looking to get up and running without extensive training.
- **Reviewers mention** that Contentsquare offers superior **quality of support** , with a score that reflects its responsiveness and helpfulness. Users have expressed satisfaction with the support team, stating that they consistently provide valuable assistance, which enhances the overall user experience.
- **G2 reviewers highlight** that while Heap is strong in **custom event tracking** , Contentsquare matches it with similar capabilities, but users feel that Contentsquare's implementation of these features is more robust. This is evident in user feedback where they appreciate the ability to pinpoint customer frustrations effectively.
- **Users report** that while both platforms offer free entry-level pricing, Contentsquare's features are often seen as more aligned with **enterprise needs** , making it a preferred choice for larger organizations. A user noted that Contentsquare helps them "make informed decisions," which is crucial for businesses operating at scale.



| | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 634 | 1,097 | 
| **Largest Market Segment** | Enterprise (48.2% of reviews) | Mid-Market (54.1% of reviews) | 
| **Entry Level Price** | Free | Contact Us | 

---
## Top Pros & Cons

### Contentsquare

Pros:
- Insights (39 reviews)
- Analytics (32 reviews)

Cons:
- Missing Features (11 reviews)
- Complex Features (10 reviews)

### Heap by Contentsquare

Pros:
- Ease of Use (7 reviews)
- Insights (5 reviews)

Cons:
- Data Inaccuracy (4 reviews)
- Data Management Issues (3 reviews)

---
## Ratings Comparison
| Rating | Contentsquare | Heap by Contentsquare | 
|---|---|---|
  | **Meets Requirements** | 8.9 (359 reviews) | 8.6 (857 reviews) | 
  | **Ease of Use** | 8.4 (394 reviews) | 8.1 (867 reviews) | 
  | **Ease of Setup** | 7.7 (168 reviews) | 8.5 (315 reviews) | 
  | **Ease of Admin** | 8.4 (102 reviews) | 8.6 (317 reviews) | 
  | **Quality of Support** | 9.4 (354 reviews) | 8.7 (680 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (101 reviews) | 8.8 (299 reviews) | 
  | **Product Direction (% positive)** | 9.3 (314 reviews) | 8.7 (796 reviews) | 

---
## Pricing

### Contentsquare

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: A simple way to get started. 

On Free plan you’ll:
- Spot friction on high-impact pages and act fast
- See how users interact, or drop off and ask them why
- Get clear guidance on what to fix next

Key Features:
- Up to 200k monthly sessions
- 1 project
- Replays, Heatmaps + Funnels

[Browse all 4 editions](https://www.g2.com/products/contentsquare/pricing)

#### Free Trial

Yes

### Heap by Contentsquare

#### Entry-Level Pricing

Plan: Free

Price: Contact Us

Description: Find product-market fit

Key Features:
- Up to 10K monthly sessions
- Core analytics charts
- Unlimited enrichment sources

[Browse all 4 editions](https://www.g2.com/products/heap-by-contentsquare/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Digital Analytics

| Product | Score | Reviews |
|---|---|---|
| **Contentsquare** | 8.7/10 | 201 |
| **Heap by Contentsquare** | 8.4/10 | 564 |

#### Metrics

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **Sessions - Digital Analytics** | 9.0 (156 reviews) | 8.6 (397 reviews) | 
| **Engagement** | 9.3 (158 reviews) | 8.4 (365 reviews) | 
| **Entry and Exit Pages** | 9.1 (158 reviews) | 8.3 (327 reviews) | 
| **Standard Event Tracking** | 8.7 (142 reviews) | 9.0 (398 reviews) | 
| **Custom Event Tracking** | 8.8 (134 reviews) | 8.8 (391 reviews) | 
| **Retention** | 8.9 (115 reviews) | 8.0 (305 reviews) | 
| **Return** | 8.7 (110 reviews) | 8.1 (279 reviews) | 
| **Conversions** | 9.0 (157 reviews) | 8.7 (347 reviews) | 
| **Funnels** | 9.1 (147 reviews) | 8.7 (368 reviews) | 

#### Reporting

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **Real-Time Reporting** | 8.6 (136 reviews) | 8.6 (365 reviews) | 
| **Trending** | 8.8 (119 reviews) | 8.0 (293 reviews) | 
| **Retroactive Reporting** | 8.3 (130 reviews) | 8.7 (330 reviews) | 
| **Segmentation** | 8.9 (163 reviews) | 8.3 (358 reviews) | 
| **Mobile Reporting** | 9.0 (132 reviews) | 8.2 (205 reviews) | 
| **Unification Across Devices** | 8.6 (106 reviews) | 8.4 (225 reviews) | 
| **Custom Reports and Dashboards** | 8.6 (150 reviews) | 8.3 (375 reviews) | 

#### Other

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **User Data** | 8.7 (114 reviews) | 8.4 (339 reviews) | 
| **Site Search Reporting** | 8.0 (98 reviews) | 8.0 (185 reviews) | 
| **Load Time Monitoring** | 8.8 (108 reviews) | Feature Not Available | 
| **Campaign Tracking** | 8.3 (107 reviews) | 8.2 (214 reviews) | 
| **E-Commerce** | 9.0 (127 reviews) | 8.1 (149 reviews) | 
| **Promotional Messages** | 8.2 (62 reviews) | 8.0 (45 reviews) | 
| **Administration Alerts** | 8.7 (88 reviews) | 7.9 (47 reviews) | 

#### Agentic AI - Digital Analytics

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

#### Administration

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **API / Integrations** | 8.3 (108 reviews) | 8.4 (274 reviews) | 
| **QA Testing** | 8.4 (94 reviews) | 8.6 (99 reviews) | 
| **Performance and Reliability** | 8.8 (139 reviews) | 8.6 (412 reviews) | 
| **User, Role, and Access Management** | 9.0 (126 reviews) | 8.7 (388 reviews) | 

### Mobile App Analytics

| Product | Score | Reviews |
|---|---|---|
| **Contentsquare** | 8.8/10 | 29 |
| **Heap by Contentsquare** | 8.3/10 | 118 |

#### User Identification

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **Demographics** | 8.5 (11 reviews) | 8.1 (41 reviews) | 
| **User Segmentation** | 9.0 (22 reviews) | 8.6 (94 reviews) | 
| **Geolocation** | 8.3 (9 reviews) | 8.5 (68 reviews) | 

#### Tracking & Reporting

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **Custom Event Tracking** | 9.0 (15 reviews) | 8.6 (102 reviews) | 
| **Real-Time Insights** | 8.4 (18 reviews) | 8.4 (93 reviews) | 
| **Attribution** | 8.3 (7 reviews) | 8.1 (80 reviews) | 
| **Dashboard** | 8.3 (22 reviews) | 8.1 (97 reviews) | 
| **User Path Tracking** | 9.3 (22 reviews) | 8.2 (96 reviews) | 
| **User Activity History** | 8.8 (17 reviews) | 8.4 (90 reviews) | 

#### Metrics

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **Engagement** | 9.2 (26 reviews) | 8.3 (65 reviews) | 
| **Exit Tracking** | 9.3 (23 reviews) | 7.9 (51 reviews) | 
| **Retention** | 8.8 (20 reviews) | 8.0 (56 reviews) | 
| **Return** | 8.9 (16 reviews) | 8.2 (57 reviews) | 
| **Conversions** | 9.0 (25 reviews) | 8.4 (68 reviews) | 

### Session Replay

| Product | Score | Reviews |
|---|---|---|
| **Contentsquare** | 8.5/10 | 168 |
| **Heap by Contentsquare** | 9.2/10 | 85 |

#### User Behavior

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **Click Tracking** | 9.4 (126 reviews) ✓ Verified | 9.4 (83 reviews) | 
| **Mouse Movement ** | 8.8 (112 reviews) ✓ Verified | 9.0 (73 reviews) | 
| **Frustration Tracking** | 8.9 (121 reviews) ✓ Verified | 9.0 (69 reviews) | 

#### A/B Testing 

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **Error and Bug Tracking** | 8.5 (92 reviews) ✓ Verified | 9.1 (52 reviews) | 
| **Split URL Testing** | 8.4 (58 reviews) | Feature Not Available | 
| **Data Analysis** | 9.1 (134 reviews) | 9.3 (61 reviews) | 
| **Notes** | 7.8 (66 reviews) ✓ Verified | 9.3 (44 reviews) | 

#### Visitor Information

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **User Identification** | 8.0 (81 reviews) ✓ Verified | 9.3 (66 reviews) | 
| **Search Box** | 8.0 (81 reviews) | 8.9 (61 reviews) | 

#### Agentic AI - Session Replay

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **Cross-system Integration** | Feature Not Available | Not enough data | 

### Product Analytics

| Product | Score | Reviews |
|---|---|---|
| **Contentsquare** | 8.9/10 | 47 |
| **Heap by Contentsquare** | 8.3/10 | 413 |

#### Product Analytics

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **Account-Level Analytics** | 8.6 (27 reviews) | 8.3 (299 reviews) | 
| **User-Level Analytics** | 8.9 (33 reviews) | 8.7 (358 reviews) | 
| **Segmentation** | 9.2 (41 reviews) | 8.5 (326 reviews) | 
| **Funnels** | 9.4 (40 reviews) | 8.7 (351 reviews) | 
| **Alerts** | 8.8 (31 reviews) | 7.9 (104 reviews) | 
| **Multi-Product Analytics** | 8.8 (26 reviews) | 8.4 (222 reviews) | 
| **User Scoring** | 8.5 (24 reviews) | 7.8 (91 reviews) | 
| **Integrations** | 8.8 (27 reviews) | 8.3 (254 reviews) | 

#### Agentic AI - Product Analytics

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 

#### Behavioral Analytics - Product Analytics

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **Multi-Product Analytics** | Not enough data | Not enough data | 
| **User level Analytics** | Not enough data | Not enough data | 
| **Account level Analytics** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Funnels** | Not enough data | Not enough data | 

#### Platform Infrastructure - Product Analytics

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **Cross System integrations** | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### AI driven optimization - Product Analytics

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **User scoring** | Not enough data | Not enough data | 
| **Adaptive learning** | Feature Not Available | Not enough data | 
| **Automated insights** | Not enough data | Not enough data | 
| **Autonomous task execution** | Feature Not Available | Not enough data | 

### E-Commerce Analytics

| Product | Score | Reviews |
|---|---|---|
| **Contentsquare** | N/A | N/A |
| **Heap by Contentsquare** | 8.3/10 | 95 |

#### Analytics

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **Reports** | Not enough data | 8.6 (85 reviews) | 
| **Dashboard** | Not enough data | 8.4 (87 reviews) | 
| **Web Analytics** | Not enough data | 8.6 (83 reviews) | 
| **Campaign Tracking** | Not enough data | 8.2 (69 reviews) | 
| **Customer Demographics** | Not enough data | 7.8 (72 reviews) | 
| **Predictive Analytics** | Not enough data | Feature Not Available | 

#### Administration

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **Data Storage** | Not enough data | 8.1 (69 reviews) | 
| **A/B Testing** | Not enough data | 8.2 (50 reviews) | 
| **Integrations** | Not enough data | 8.5 (65 reviews) | 

#### Generative AI

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

#### Agentic AI - E-Commerce Analytics

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Digital Experience Monitoring (DEM)

| Product | Score | Reviews |
|---|---|---|
| **Contentsquare** | 9.1/10 | 64 |
| **Heap by Contentsquare** | N/A | N/A |

#### Experience

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **Real-Time Monitoring** | 9.0 (29 reviews) | Not enough data | 
| **Session Replay** | 9.4 (44 reviews) | Not enough data | 
| **Behavioral Analysis** | 9.7 (56 reviews) | Not enough data | 

#### Agentic AI - Digital Experience Monitoring (DEM)

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

#### Management

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **Content Management** | 9.3 (26 reviews) | Not enough data | 
| **Alerts** | 8.8 (31 reviews) | Not enough data | 
| **Budget Analysis** | Feature Not Available | Not enough data | 

#### Performance

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **Uptime Monitoring** | 8.9 (20 reviews) | Not enough data | 
| **Performance Monitoring** | 9.4 (31 reviews) | Not enough data | 
| **Issue Tracking** | 8.5 (31 reviews) | Not enough data | 
| **Resource Monitoring** | Feature Not Available | Not enough data | 

### Customer Journey Mapping

| Product | Score | Reviews |
|---|---|---|
| **Contentsquare** | 8.3/10 | 95 |
| **Heap by Contentsquare** | N/A | N/A |

#### Platform Basics

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **Templates** | 8.3 (52 reviews) | Not enough data | 
| **Exporting** | 8.1 (60 reviews) | Not enough data | 
| **Multi-user Access and Collaboration** | 8.4 (63 reviews) | Not enough data | 
| **Multiple Personas** | 7.9 (42 reviews) | Not enough data | 
| **Data Analytics ** | 8.8 (34 reviews) | Not enough data | 

#### Agentic AI - Customer Journey Mapping

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 

### Customer Journey Analytics

| Product | Score | Reviews |
|---|---|---|
| **Contentsquare** | 8.7/10 | 147 |
| **Heap by Contentsquare** | 8.9/10 | 36 |

#### Platform Basics

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **Dynamic Segmentation** | 8.7 (78 reviews) | 9.2 (30 reviews) | 
| **Journey Optimization** | 9.0 (111 reviews) | 9.2 (31 reviews) | 

#### Platform Data

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **Journey Reporting** | 8.9 (125 reviews) | 9.1 (32 reviews) | 
| **Trends Reporting** | 8.6 (81 reviews) | 8.7 (34 reviews) | 
| **Dashboards** | 8.8 (121 reviews) | 9.2 (33 reviews) | 
| **Advanced Data Filtering** | 8.5 (81 reviews) | 8.9 (33 reviews) | 

#### Platform Additional Functionality

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **Journey Mapping** | 9.0 (127 reviews) | 9.2 (33 reviews) | 
| **Integrations** | 8.4 (81 reviews) | 8.9 (31 reviews) | 
| **Automated Alerts** | 8.1 (70 reviews) | 7.9 (15 reviews) | 

#### Agentic AI - Customer Journey Analytics

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 

### Enterprise Feedback Management

| Product | Score | Reviews |
|---|---|---|
| **Contentsquare** | N/A | N/A |
| **Heap by Contentsquare** | 9.2/10 | 32 |

#### Generative AI

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Survey Management

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **Brand Design Consistency** | Not enough data | 8.7 (18 reviews) | 
| **Survey Deployment** | Not enough data | 9.1 (23 reviews) | 
| **Feedback Collection** | Not enough data | 9.0 (26 reviews) | 
| **Device Responsiveness** | Not enough data | 9.3 (25 reviews) | 

#### Process Management

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **Feedback Aggregation** | Not enough data | 9.1 (23 reviews) | 
| **Trigger Alerts** | Not enough data | 9.1 (23 reviews) | 
| **Real-Time Analysis** | Not enough data | 9.4 (26 reviews) | 
| **Real-Time Action** | Not enough data | 9.3 (25 reviews) | 

#### System Management

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **Security** | Not enough data | 9.4 (20 reviews) | 
| **System Monitoring** | Not enough data | 9.3 (14 reviews) | 

### Heatmap Tools

| Product | Score | Reviews |
|---|---|---|
| **Contentsquare** | 9.0/10 | 162 |
| **Heap by Contentsquare** | N/A | N/A |

#### Agentic AI - Heatmap Tools

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

#### Analysis

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **Conversion Opportunities** | 9.0 (124 reviews) | Not enough data | 
| **Side-By-Side Analysis** | 9.0 (124 reviews) | Not enough data | 
| **Mobile Device Analysis** | 9.1 (114 reviews) | Not enough data | 
| **Data Quantification** | 9.0 (127 reviews) | Not enough data | 
| **Webpage Element Analysis** | 9.2 (129 reviews) | Not enough data | 

#### Reporting

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **Heat Maps** | 9.4 (143 reviews) | Not enough data | 
| **Session Replays** | 8.7 (134 reviews) | Not enough data | 
| **Monitoring** | 8.9 (122 reviews) | Not enough data | 
| **Data Segmentation** | 9.0 (118 reviews) | Not enough data | 

### Mobile Analytics

| Product | Score | Reviews |
|---|---|---|
| **Contentsquare** | 9.1/10 | 28 |
| **Heap by Contentsquare** | 8.2/10 | 78 |

#### Metrics

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **Engagement** | 9.2 (26 reviews) | 8.3 (65 reviews) | 
| **Exit Tracking** | 9.3 (23 reviews) | 7.9 (51 reviews) | 
| **Retention** | 8.8 (20 reviews) | 8.0 (56 reviews) | 
| **Return** | 8.9 (16 reviews) | 8.2 (57 reviews) | 
| **Conversions** | 9.0 (25 reviews) | 8.4 (68 reviews) | 

### Mobile App Optimization

| Product | Score | Reviews |
|---|---|---|
| **Contentsquare** | 9.0/10 | 21 |
| **Heap by Contentsquare** | 8.4/10 | 80 |

#### Variation Testing

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **A/B Testing** | 8.8 (7 reviews) | 8.5 (37 reviews) | 
| **WYSIWYG Editor** | Not enough data | Feature Not Available | 
| **Conversion Goal** | 9.3 (14 reviews) | 8.7 (45 reviews) | 
| **Percentage of Traffic** | 9.4 (11 reviews) | 8.6 (45 reviews) | 
| **Confidence Level** | 8.6 (6 reviews) | 8.3 (43 reviews) | 
| **Multivariant Testing** | 9.0 (5 reviews) | 8.2 (29 reviews) | 

#### Reporting

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **Segmentation** | 9.0 (15 reviews) | 8.4 (64 reviews) | 
| **Reports and Dashboards** | 9.0 (16 reviews) | 8.2 (65 reviews) | 

#### Personalization

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **Standard Targeting** | 8.3 (10 reviews) | 8.3 (32 reviews) | 
| **Custom Targeting** | 9.3 (9 reviews) | 8.3 (31 reviews) | 
| **Data Segmentation** | 9.1 (11 reviews) | 8.3 (38 reviews) | 

#### Administration

| Feature | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **API / Integrations** | 8.3 (9 reviews) | 8.1 (52 reviews) | 
| **QA Testing** | 8.7 (9 reviews) | 7.8 (15 reviews) | 
| **Performance and Reliability** | 9.5 (16 reviews) | 8.5 (62 reviews) | 
| **User, Role, and Access Management** | 9.3 (14 reviews) | 8.9 (63 reviews) | 

---
## Categories
**Shared Categories (6):** [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics), [Session Replay Software](https://www.g2.com/categories/session-replay), [Product Analytics Software](https://www.g2.com/categories/product-analytics), [Digital Analytics Software](https://www.g2.com/categories/digital-analytics), [Mobile App Analytics Tools](https://www.g2.com/categories/mobile-app-analytics), [Mobile App Optimization Software](https://www.g2.com/categories/mobile-app-optimization)

**Unique to Contentsquare (3):** [Heatmap Tools](https://www.g2.com/categories/heatmap-tools), [Customer Journey Mapping Tools](https://www.g2.com/categories/customer-journey-mapping), [Digital Experience Monitoring (DEM) Software](https://www.g2.com/categories/digital-experience-monitoring-dem)

**Unique to Heap by Contentsquare (2):** [E-Commerce Analytics Software](https://www.g2.com/categories/e-commerce-analytics), [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Contentsquare | Heap by Contentsquare | 
|---|---|---|
| **Small-Business** | 17.8% | 34.6% | 
| **Mid-Market** | 34.0% | 54.1% | 
| **Enterprise** | 48.2% | 11.3% | 

### By Industry

#### Contentsquare

- **Retail:** 19.0%
- **Apparel & Fashion:** 11.7%
- **Telecommunications:** 5.8%
- **Computer Software:** 4.4%
- **Insurance:** 4.2%
- **Financial Services:** 4.2%
- **Information Technology and Services:** 3.5%
- **Leisure, Travel & Tourism:** 2.9%
- **Consumer Electronics:** 2.9%
- **Consumer Goods:** 2.9%
- **Other:** 38.5%

#### Heap by Contentsquare

- **Computer Software:** 16.5%
- **Information Technology and Services:** 12.1%
- **Financial Services:** 9.0%
- **Marketing and Advertising:** 7.6%
- **Internet:** 5.4%
- **Retail:** 4.8%
- **Real Estate:** 3.6%
- **Automotive:** 3.2%
- **Insurance:** 2.3%
- **Leisure, Travel & Tourism:** 2.2%
- **Other:** 33.1%

---
## Alternatives

### Alternatives to Contentsquare

- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
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### Alternatives to Heap by Contentsquare

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- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1049 reviews)
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- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1793 reviews)
- [Mixpanel](https://www.g2.com/products/mixpanel/reviews) — 4.5/5 stars (1366 reviews)
- [Kissmetrics](https://www.g2.com/products/kissmetrics/reviews) — 4.1/5 stars (168 reviews)
- [Appier AIRIS (formerly Woopra)](https://www.g2.com/products/appier-airis-formerly-woopra/reviews) — 4.4/5 stars (207 reviews)
- [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) — 4.5/5 stars (2925 reviews)
- [Mouseflow](https://www.g2.com/products/mouseflow/reviews) — 4.6/5 stars (690 reviews)

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## Top Discussions

### Contentsquare

No discussions available for this product.

### Heap by Contentsquare

- Title: [What is the best visualization I can use to track the conversion rate from free trial to paid subscription?](https://www.g2.com/discussions/52214-what-is-the-best-visualization-i-can-use-to-track-the-conversion-rate-from-free-trial-to-paid-subscription) — 1 comment, 1 upvote
  > **Top comment:** "You can Integrate CRM's into Heap for a simplistic view but it relies on identifiers to merge correctly.

The ideal way to do this is to centralize Heap..."
- Title: [How do I know the numbers I'm getting are correct](https://www.g2.com/discussions/34118-how-do-i-know-the-numbers-i-m-getting-are-correct) — 1 comment
  > **Top comment:** "When I am not sure about some number I use to test the event tracking my own session, in the event visualizer you can click debug in Live view it will show..."
- Title: [Do you know of other platforms that provide automatic and retroactive event tracking?](https://www.g2.com/discussions/33720-do-you-know-of-other-platforms-that-provide-automatic-and-retroactive-event-tracking) — 1 comment, 1 upvote
  > **Top comment:** "Pendo"
- Title: [Can Auryc track visitors across multiple sessions?](https://www.g2.com/discussions/can-auryc-track-visitors-across-multiple-sessions) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, Auryc has the ability to track a single user across multiple sessions and even multiple devices.  
"
- Title: [How long can we retain the data?](https://www.g2.com/discussions/how-long-can-we-retain-the-data) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Auryc offers flexible data retention options based upon your specific data, analysis, auditing, and compliance needs.  Some Auryc clients choose to retain..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/contentsquare-vs-heap-by-contentsquare)