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FullSession
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At a Glance
Market Segments
Enterprise (50.8% of reviews)
Mid-Market (50.1% of reviews)
Entry-Level Pricing
Free
Contact Us
Contentsquare
Star Rating
(484)4.6 out of 5
Market Segments
Enterprise (50.8% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansFullstory
Star Rating
(824)4.5 out of 5
Market Segments
Mid-Market (50.1% of reviews)
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Fullstory excels in session replays, scoring 9.3, which allows for detailed analysis of user interactions, while Contentsquare, with a score of 8.7, offers solid session replay capabilities but lacks some of the depth found in Fullstory's features.
- Reviewers mention that Contentsquare shines in its quality of support, achieving a score of 9.4 compared to Fullstory's 8.9. Users appreciate the responsiveness and helpfulness of Contentsquare's support team, making it a preferred choice for those needing assistance.
- G2 users highlight that Contentsquare's engagement features, scoring 9.2, provide more comprehensive insights into user behavior compared to Fullstory's 8.6. This includes advanced metrics that help businesses understand user interactions better.
- Users on G2 note that Fullstory's ease of setup, with a score of 8.3, is superior to Contentsquare's 7.7, making it a more user-friendly option for teams looking to implement analytics quickly without extensive technical resources.
- Reviewers mention that Contentsquare's conversion opportunities score of 9.0 outshines Fullstory's 8.3, indicating that Contentsquare provides more actionable insights for optimizing conversion rates, which is crucial for e-commerce businesses.
- Users say that Fullstory's performance and reliability score of 9.3 is impressive, but Contentsquare edges it out with a score of 9.5, suggesting that users experience fewer issues and better uptime with Contentsquare, which is vital for maintaining analytics accuracy.
Pricing
Entry-Level Pricing
Contentsquare
Free plan
Free
A simple way to get started
- Up to 20k monthly sessions
- Session Replay and unlimited heatmaps
- 1 month of data access
Fullstory
Data Direct
Contact Us
For data science and analytics teams to build predictive models or use data for GenAI and LLMs.
- Clean, structured, AI-ready behavioral data synced directly to your warehouse.
Free Trial
Contentsquare
Free Trial is available
Fullstory
Free Trial is available
Ratings
Meets Requirements
9.0
325
8.7
722
Ease of Use
8.5
324
8.1
733
Ease of Setup
7.6
111
8.3
416
Ease of Admin
8.4
96
8.7
222
Quality of Support
9.4
321
8.9
548
Has the product been a good partner in doing business?
9.2
95
8.8
214
Product Direction (% positive)
9.3
281
8.7
705
Features by Category
Metrics
9.0
151
8.5
266
9.2
153
8.6
261
9.1
154
8.3
249
8.6
138
8.7
269
8.7
131
8.4
270
8.9
112
7.8
245
8.7
109
7.7
245
9.0
152
8.2
256
9.1
141
8.5
256
Reporting
8.6
135
8.7
275
8.8
116
8.3
261
8.2
129
7.9
262
8.9
158
8.7
265
9.0
130
7.9
235
8.6
106
7.8
241
8.6
145
8.4
260
Other
8.7
113
8.3
264
8.0
98
7.8
232
8.8
107
8.0
253
8.3
106
7.7
225
9.0
126
7.4
225
8.3
63
6.6
222
8.7
88
7.6
213
Agentic AI - Digital Analytics
8.3
5
6.1
11
7.7
5
6.5
12
8.0
5
6.1
12
8.3
5
6.1
12
Administration
8.4
104
7.5
249
8.4
93
7.8
256
8.8
135
8.7
267
9.0
125
8.3
270
User Identification
8.5
11
7.7
75
9.0
22
8.5
78
8.3
9
8.8
78
Tracking & Reporting
9.0
15
8.5
77
8.4
18
9.0
76
8.3
7
8.2
74
8.3
22
8.8
78
9.3
22
8.8
77
8.8
17
8.9
77
Metrics
9.2
26
8.8
80
9.3
23
8.6
74
8.8
20
8.2
73
8.9
16
8.0
73
9.0
25
8.7
78
User Behavior
9.4
119
|
Verified
9.0
369
|
Verified
8.8
110
|
Verified
8.6
356
|
Verified
8.9
107
|
Verified
8.4
360
|
Verified
A/B Testing
8.5
86
|
Verified
8.4
342
|
Verified
8.4
58
Feature Not Available
9.0
115
8.2
347
|
Verified
7.8
66
|
Verified
8.2
327
|
Verified
Visitor Information
8.0
80
|
Verified
8.5
366
|
Verified
8.0
80
8.2
358
|
Verified
Agentic AI - Session Replay
7.8
10
5.7
20
Product Analytics
8.6
26
7.8
189
8.9
32
8.6
202
9.1
39
8.5
199
9.4
38
8.4
213
8.8
30
7.3
196
8.8
26
7.6
173
8.5
24
7.3
189
8.8
26
7.5
176
Agentic AI - Product Analytics
Not enough data
5.2
9
Not enough data
5.2
9
Not enough data
5.9
9
Not enough data
5.2
9
Analytics
Not enough data
7.8
74
Not enough data
8.1
80
Not enough data
8.3
77
Not enough data
7.5
77
Not enough data
7.1
77
Not enough data
Feature Not Available
Administration
Not enough data
7.8
78
Not enough data
6.6
78
Not enough data
7.2
77
Generative AI
Not enough data
5.8
77
Agentic AI - E-Commerce Analytics
Not enough data
4.2
6
Not enough data
4.2
6
Not enough data
5.3
6
Not enough data
4.2
6
Not enough data
4.2
6
Experience
8.9
28
Not enough data
9.4
40
Not enough data
9.6
38
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
9.3
26
Not enough data
8.6
27
Not enough data
7.6
21
Not enough data
Performance
8.9
20
Not enough data
9.4
29
Not enough data
8.6
27
Not enough data
8.3
19
Not enough data
Data Sourcing
Not enough data
7.4
100
Not enough data
7.7
98
Not enough data
Feature Not Available
Not enough data
7.9
99
Intelligence
Not enough data
6.9
97
Not enough data
6.8
99
Not enough data
7.0
96
Platform Basics
8.2
51
Not enough data
8.1
59
Not enough data
8.4
62
Not enough data
7.9
41
Not enough data
8.8
32
Not enough data
Agentic AI - Customer Journey Mapping
7.5
6
Not enough data
Platform Basics
8.7
78
Not enough data
9.0
110
Not enough data
Platform Data
8.8
114
Not enough data
8.6
80
Not enough data
8.8
116
Not enough data
8.6
80
Not enough data
Platform Additional Functionality
9.0
122
Not enough data
8.4
77
Not enough data
8.1
70
Not enough data
Agentic AI - Customer Journey Analytics
6.8
10
Not enough data
7.0
9
Not enough data
8.0
9
Not enough data
7.8
9
Not enough data
Scalability and Performance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cost and Efficiency - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration and Extensibility - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usability and Support - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
7.7
5
6.9
7
7.0
5
7.1
7
6.7
5
6.9
7
7.0
5
6.7
6
7.3
5
7.2
6
8.3
5
7.2
6
Analysis
9.0
118
8.3
176
9.0
123
8.3
171
9.1
112
8.2
159
8.9
117
8.1
169
9.1
122
8.7
168
Reporting
9.3
133
8.9
181
8.7
126
9.3
187
8.8
114
8.6
178
8.9
117
8.4
169
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
9.2
26
8.8
80
9.3
23
8.6
74
8.8
20
8.2
73
8.9
16
8.0
73
9.0
25
8.7
78
Variation Testing
8.8
7
7.5
50
Not enough data
7.0
48
9.3
14
8.1
49
9.4
11
8.5
51
8.6
6
7.7
49
9.0
5
7.1
47
Reporting
9.0
15
9.3
54
9.0
16
9.0
54
Personalization
8.3
10
8.2
52
9.3
9
7.8
48
9.1
11
9.0
52
Administration
8.3
9
8.4
47
8.7
9
8.3
47
9.5
16
9.3
53
9.3
14
9.0
53
Categories
Categories
Shared Categories
Contentsquare and Fullstory are categorized as Session Replay, Heatmap Tools, Digital Analytics, Product Analytics, Mobile App Optimization, and Mobile App Analytics
Unique Categories
Contentsquare is categorized as Customer Journey Analytics, Customer Journey Mapping, and Digital Experience Monitoring (DEM)
Fullstory is categorized as SAP Store, E-Commerce Analytics, Customer Data Platform (CDP), and Generative AI Infrastructure
Reviews
Reviewers' Company Size
Contentsquare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Fullstory
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
18.5%
Apparel & Fashion
12.2%
Telecommunications
5.8%
Computer Software
5.3%
Insurance
4.5%
Other
53.7%
Computer Software
22.5%
Information Technology and Services
10.2%
Financial Services
8.6%
Retail
5.1%
Marketing and Advertising
4.1%
Other
49.5%
Discussions
Contentsquare has no discussions with answers
Is there anything FullStory doesn't support?
2 Comments
Official Response from Fullstory
Alas, there are still a few things we can't do. This isn't necessarily an exhaustive list, since new technology is constantly popping up, but these are the...Read more
What is Session Replay?
2 Comments
PW
Session Replay allows you to playback a customer interacting with your site. It's a fully-animated experience that includes every action that a customer...Read more
How does FullStory work?
1 Comment
Official Response from Fullstory
If you’ve ever built or modified a website, then you’ve seen HTML. The tags in HTML (e.g., <p>Here’s a paragraph.</p>) generate what are called Document...Read more
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