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Compare Contentful and Sprinklr Social 
Featured Products
At a Glance
Market Segments
Mid-Market (37.5% of reviews)
Enterprise (48.8% of reviews)
Entry-Level Pricing
$0.00
$2,800.00 1 User Per Year
Contentful
Star Rating
(320)4.2 out of 5
Market Segments
Mid-Market (37.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 3 pricing plansSprinklr Social
Star Rating
(1,160)4.1 out of 5
Market Segments
Enterprise (48.8% of reviews)
Pros & Cons
Entry-Level Pricing
$2,800.00 1 User Per Year
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Sprinklr Social excels in its Social Analytics capabilities, particularly in Post Performance tracking, which received a score of 8.2. In contrast, Contentful's analytics features are less robust, with users noting a lower score of 7.1 for Competitor Analysis.
- Reviewers mention that Contentful shines in Content Authoring with a score of 8.3, highlighting its user-friendly Rich Text Editor and effective Content Scheduling tools. Sprinklr Social, while competent, received lower scores in these areas, particularly with a 7.8 for Rich Text Editor.
- G2 users indicate that Sprinklr Social's Quality of Support is a strong point, scoring 7.8, which is higher than Contentful's 8.4. Users appreciate the responsiveness and helpfulness of Sprinklr's support team, while some Contentful users have reported slower response times.
- Users on G2 highlight that Contentful's Ease of Setup is superior, scoring 8.2 compared to Sprinklr Social's 6.9. Reviewers mention that Contentful's onboarding process is straightforward, making it easier for teams to get started quickly.
- Reviewers say that Sprinklr Social offers a more comprehensive Social Publishing experience, scoring 8.5, which includes features like Automated Publishing and Campaign Optimization. In contrast, Contentful's social publishing features are less integrated, leading to a score of 7.4.
- Users report that Contentful's API / Integrations capabilities are robust, scoring 8.7, which allows for seamless connections with various third-party applications. Sprinklr Social, while offering integrations, received a lower score of 6.7, indicating less flexibility in this area.
Pricing
Entry-Level Pricing
Sprinklr Social
Essentials- Growth Package
$2,800.00
1 User Per Year
The Standard Plan offers essential social media management
features tailored for smaller teams, focusing on basic listening,
publishing, engagement, and reporting. Powered by AI-driven
capabilities, it enables teams to monitor online conversations,
schedule and distribute content, manage audience interactions,
and track performance efficiently. Designed for those handling
fundamental social media operations, this plan helps streamline
workflows and enhance strategy with simple yet effective tools.
Ideal for businesses seeking a solid foundation in scalable, AIenhanced social media management
- Cross Module
- Social Publishing and Engagement
- Social Listening
Free Trial
Contentful
Free Trial is available
Sprinklr Social
Free Trial is available
Ratings
Meets Requirements
8.4
232
8.1
960
Ease of Use
8.4
235
7.5
977
Ease of Setup
8.2
115
7.0
584
Ease of Admin
8.4
107
7.3
430
Quality of Support
8.4
189
7.7
902
Has the product been a good partner in doing business?
8.6
98
8.0
415
Product Direction (% positive)
7.4
220
8.0
940
Features by Category
Content
8.3
147
|
Verified
Not enough data
7.9
145
|
Verified
Not enough data
7.9
132
|
Verified
Not enough data
7.7
114
|
Verified
Not enough data
7.9
100
|
Verified
Not enough data
8.4
90
|
Verified
Not enough data
7.8
132
|
Verified
Not enough data
7.7
137
|
Verified
Not enough data
8.2
133
|
Verified
Not enough data
Design
7.1
64
Not enough data
7.3
67
Not enough data
7.5
80
|
Verified
Not enough data
8.2
124
|
Verified
Not enough data
Platform
7.7
77
Not enough data
7.9
108
|
Verified
Not enough data
8.1
124
|
Verified
Not enough data
8.0
137
|
Verified
Not enough data
8.3
125
|
Verified
Not enough data
8.3
117
|
Verified
Not enough data
8.0
101
|
Verified
Not enough data
8.7
119
|
Verified
Not enough data
Agentic AI - Web Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Social Analytics
Not enough data
7.1(won by default)
362
Not enough data
Feature Not Available
Not enough data
8.1(won by default)
436
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.1(won by default)
223
Not enough data
7.1(won by default)
229
Reports & Dashboards
Not enough data
8.1(won by default)
441
Not enough data
8.0(won by default)
441
Not enough data
8.2(won by default)
434
Not enough data
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
6.4(won by default)
39
Not enough data
6.5(won by default)
39
Not enough data
6.2(won by default)
38
Not enough data
6.0(won by default)
38
Not enough data
6.5(won by default)
38
Analytics
7.6
7
Not enough data
6.9
7
Not enough data
7.4
7
Not enough data
7.6
7
Not enough data
7.9
7
Not enough data
7.4
7
Not enough data
Content Management
8.3
7
Not enough data
8.3
8
Not enough data
7.6
7
Not enough data
Design & Development
8.1
7
Not enough data
7.1
7
Not enough data
8.1
7
Not enough data
Agentic AI - Digital Experience Platforms
8.7
5
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
7.7
5
Not enough data
Functionality
8.8
13
Not enough data
8.8
12
Not enough data
8.5
13
Not enough data
Management
9.2
13
Not enough data
9.2
11
Not enough data
8.3
13
Not enough data
Support
Feature Not Available
Not enough data
9.0
13
Not enough data
8.8
13
Not enough data
Publishing
8.1
60
|
Verified
Not enough data
8.6
66
|
Verified
Not enough data
7.5
27
Not enough data
Development
7.9
77
|
Verified
Not enough data
8.6
77
|
Verified
Not enough data
7.5
59
|
Verified
Not enough data
7.7
39
|
Verified
Not enough data
Analytics
7.5
47
|
Verified
Not enough data
7.8
61
|
Verified
Not enough data
Agentic AI - Headless CMS
Not enough data
Not enough data
Content & Collaboration
Not enough data
8.5
340
Not enough data
8.0
329
Not enough data
7.6
308
Not enough data
7.9
331
Not enough data
7.9
342
Not enough data
7.3
235
Social Management
Not enough data
8.2
553
Not enough data
8.5
532
Not enough data
Feature Not Available
Not enough data
8.3
562
Not enough data
7.2
415
Not enough data
7.4
241
Not enough data
7.3
200
Agentic AI - Social Media Management
Not enough data
6.4
56
Not enough data
6.6
55
Not enough data
6.5
56
Not enough data
6.3
55
Not enough data
6.5
55
Not enough data
6.4
53
Not enough data
6.4
52
Collection
Not enough data
Feature Not Available
Not enough data
7.4
47
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
56
|
Verified
Not enough data
Feature Not Available
Agentic AI - Review Management
Not enough data
7.2
10
Not enough data
7.3
10
Moderation
Not enough data
7.8
48
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
46
|
Verified
Use Cases
Not enough data
7.5
46
|
Verified
Not enough data
7.6
45
|
Verified
Not enough data
8.1
52
|
Verified
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
54
|
Verified
Not enough data
8.3
54
|
Verified
Not enough data
7.3
45
|
Verified
Display Options
Not enough data
7.1
44
|
Verified
Not enough data
Feature Not Available
Not enough data
7.2
52
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Content Sharing
Not enough data
7.4
30
Not enough data
7.9
30
Not enough data
7.5
29
Not enough data
Feature Not Available
Content Dashboard
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
7.8
29
Not enough data
Feature Not Available
Not enough data
6.9
28
Not enough data
Feature Not Available
Platform
Not enough data
6.6
27
Not enough data
6.3
29
Not enough data
7.3
28
Not enough data
7.2
27
Agentic AI - Employee Advocacy
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Monitoring & Listening
Not enough data
8.2
404
Not enough data
7.0
334
Not enough data
8.3
156
Not enough data
8.2
159
Not enough data
7.5
156
Not enough data
7.5
147
Agentic AI - Social Media Listening Tools
Not enough data
6.9
30
Not enough data
6.7
30
Not enough data
6.7
30
Not enough data
6.6
31
Not enough data
7.2
32
Data Management & Analysis
Not enough data
7.1
364
Not enough data
8.3
405
Not enough data
7.9
158
Not enough data
7.7
149
Content
Not enough data
8.0
57
Not enough data
7.7
55
Not enough data
8.2
56
Not enough data
7.5
54
Engagement
Not enough data
6.9
53
Not enough data
7.2
52
Not enough data
7.9
53
Not enough data
7.1
50
Not enough data
7.8
52
Social Shopping
Not enough data
Feature Not Available
Not enough data
6.9
50
Not enough data
Feature Not Available
Not enough data
7.3
51
Analytics
Not enough data
Feature Not Available
Not enough data
8.3
52
Not enough data
7.9
51
Generative AI
Not enough data
6.9
133
Not enough data
Feature Not Available
Process
Not enough data
8.2
266
Not enough data
7.7
242
Not enough data
8.2
248
Channels
Not enough data
7.5
196
Not enough data
8.7
279
Not enough data
7.5
189
Not enough data
6.8
177
Not enough data
7.3
185
Insight
Not enough data
7.6
199
Not enough data
8.4
276
Not enough data
7.9
223
Not enough data
7.7
233
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Contentful and Sprinklr Social share no categories
Unique Categories
Contentful is categorized as WebOps Platforms, Digital Experience Platforms (DXP), Headless CMS, Web Content Management, and Personalization
Sprinklr Social is categorized as Conversational Commerce Platforms, Social Commerce Platforms, SAP Store, Employee Advocacy, Social Customer Service, Social Media Analytics, Social Media Suites, Social Media Management, Social Media Listening Tools, Review Management, and AI Customer Support Agents
Reviews
Reviewers' Company Size
Contentful
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprinklr Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.2%
Computer Software
11.2%
Non-Profit Organization Management
7.2%
Financial Services
5.9%
Internet
4.9%
Other
58.6%
Marketing and Advertising
14.9%
Information Technology and Services
5.8%
Retail
4.7%
Financial Services
4.4%
Consumer Services
4.2%
Other
65.9%
Discussions
Can you do dynamic input validation on dropdowns?
1 Comment
GH
You can do dynamic validation on anything, but it would require that you wrap the open source contentful field editors with your own javascript validation...Read more
What is the best way to find hashtags that are getting traffic.
1 Comment
TS
semrush.com is Great!
You pay for what ya get if ya get meRead more
Sprinklr Social has no more discussions with answers
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