# Contactually by Compass vs Sugar Sell Comparison

| | Contactually by Compass | Sugar Sell | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 3.8 out of 5 | 
| **Total Reviews** | 125 | 776 | 
| **Largest Market Segment** | Small-Business (76.5% of reviews) | Mid-Market (48.4% of reviews) | 
| **Entry Level Price** | $399 monthly per user; when billed annually | $19.00 Per Month | 

---
## Top Pros & Cons

### Contactually by Compass

**Not enough data**

### Sugar Sell

Pros:
- Ease of Use (10 reviews)
- User-Friendly (7 reviews)

Cons:
- Integration Issues (5 reviews)
- Learning Curve (3 reviews)

---
## Ratings Comparison
| Rating | Contactually by Compass | Sugar Sell | 
|---|---|---|
  | **Meets Requirements** | 7.9 (104 reviews) | 8.0 (613 reviews) | 
  | **Ease of Use** | 8.3 (105 reviews) | 7.6 (649 reviews) | 
  | **Ease of Setup** | 8.0 (27 reviews) | 7.2 (346 reviews) | 
  | **Ease of Admin** | 7.7 (27 reviews) | 7.6 (319 reviews) | 
  | **Quality of Support** | 8.1 (99 reviews) | 7.7 (556 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.1 (27 reviews) | 7.8 (303 reviews) | 
  | **Product Direction (% positive)** | 8.0 (100 reviews) | 7.0 (600 reviews) | 

---
## Pricing

### Contactually by Compass

#### Entry-Level Pricing

Plan: Concierge

Price: $399 monthly per user; when billed annually


[Browse all 3 editions](https://www.g2.com/products/contactually-by-compass/pricing)

#### Free Trial

Yes

### Sugar Sell

#### Entry-Level Pricing

Plan: Sell Essentials

Price: $19.00 Per Month

Description: 3 Users Minimum. Sales force automation for growing teams needing 3-5 seats with basic support and ease of upgrade.

Key Features:
- Account Management 
- Contact Management
- Lead Management

[Browse all 6 editions](https://www.g2.com/products/sugar-sell/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Contactually by Compass** | N/A | N/A |
| **Sugar Sell** | 7.6/10 | 598 |

#### Sales Force Automation

| Feature | Contactually by Compass | Sugar Sell | 
|---|---|---|
| **Contact & Account Management** | Not enough data | 8.2 (502 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | 7.6 (322 reviews) | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | 7.8 (469 reviews) ✓ Verified | 
| **Task / Activity Management** | Not enough data | 7.7 (487 reviews) ✓ Verified | 
| **Territory & Quota Management** | Not enough data | 7.2 (358 reviews) ✓ Verified | 
| **Desktop Integration** | Not enough data | 7.4 (412 reviews) ✓ Verified | 
| **Product & Price List Management** | Not enough data | 7.3 (346 reviews) ✓ Verified | 
| **Quote & Order Management** | Not enough data | 7.4 (348 reviews) ✓ Verified | 
| **Customer Contract Management** | Not enough data | 7.7 (376 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Contactually by Compass | Sugar Sell | 
|---|---|---|
| **Email Marketing** | Not enough data | 7.1 (354 reviews) ✓ Verified | 
| **Campaign Management** | Not enough data | 7.2 (361 reviews) ✓ Verified | 
| **Lead Management** | Not enough data | 7.9 (427 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | Not enough data | 7.0 (312 reviews) ✓ Verified | 

#### Customer Support

| Feature | Contactually by Compass | Sugar Sell | 
|---|---|---|
| **Case Management** | Not enough data | 7.9 (386 reviews) ✓ Verified | 
| **Customer Support Portal** | Not enough data | 7.6 (348 reviews) ✓ Verified | 
| **Knowledge Base** | Not enough data | 7.7 (358 reviews) ✓ Verified | 
| **Call Center Features** | Not enough data | 7.4 (292 reviews) | 
| **Support Analytics** | Not enough data | 7.7 (313 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Contactually by Compass | Sugar Sell | 
|---|---|---|
| **Reporting** | Not enough data | 7.7 (470 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.0 (476 reviews) ✓ Verified | 
| **Forecasting** | Not enough data | 7.4 (367 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Contactually by Compass | Sugar Sell | 
|---|---|---|
| **Social Collaboration Features** | Not enough data | 7.2 (269 reviews) ✓ Verified | 
| **Social Network Integration** | Not enough data | 7.2 (267 reviews) ✓ Verified | 
| **Mobile User Support** | Not enough data | 7.4 (331 reviews) ✓ Verified | 

#### Platform

| Feature | Contactually by Compass | Sugar Sell | 
|---|---|---|
| **Customization** | Not enough data | 8.2 (260 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 7.8 (255 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.1 (268 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 7.9 (168 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Not enough data | 8.2 (214 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | Not enough data | 7.5 (216 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 7.6 (257 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 7.2 (199 reviews) ✓ Verified | 

#### Integration

| Feature | Contactually by Compass | Sugar Sell | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 7.6 (260 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 7.7 (202 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 7.3 (198 reviews) ✓ Verified | 

#### Generative AI

| Feature | Contactually by Compass | Sugar Sell | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.3 (28 reviews) | 

#### Agentic AI - CRM

| Feature | Contactually by Compass | Sugar Sell | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Real Estate CRM

| Product | Score | Reviews |
|---|---|---|
| **Contactually by Compass** | N/A | N/A |
| **Sugar Sell** | N/A | N/A |

#### Client Management

| Feature | Contactually by Compass | Sugar Sell | 
|---|---|---|
| **Lead Scoring** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 

#### Task Management

| Feature | Contactually by Compass | Sugar Sell | 
|---|---|---|
| **Marketing Automation** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Third-Party Integration** | Not enough data | Not enough data | 

#### Platform Features

| Feature | Contactually by Compass | Sugar Sell | 
|---|---|---|
| **Contact & Account Management** | Not enough data | Not enough data | 
| **Opportunity & Pipeline Management** | Not enough data | Not enough data | 
| **Task / Activity Management** | Not enough data | Not enough data | 
| **Listing Management** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Transaction Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **CMA Management** | Not enough data | Not enough data | 
| **Forecasting & Reporting** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

#### Agentic AI - Real Estate CRM

| Feature | Contactually by Compass | Sugar Sell | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories

**Unique to Contactually by Compass (1):** [Real Estate CRM Software](https://www.g2.com/categories/real-estate-crm)

**Unique to Sugar Sell (1):** [CRM Software](https://www.g2.com/categories/crm)


---
## Reviewer Demographics

### By Company Size

| Segment | Contactually by Compass | Sugar Sell | 
|---|---|---|
| **Small-Business** | 76.5% | 35.1% | 
| **Mid-Market** | 12.2% | 48.4% | 
| **Enterprise** | 11.3% | 16.4% | 

### By Industry

#### Contactually by Compass

- **Real Estate:** 42.9%
- **Marketing and Advertising:** 12.5%
- **Internet:** 6.3%
- **Information Technology and Services:** 3.6%
- **Management Consulting:** 3.6%
- **Professional Training & Coaching:** 2.7%
- **Computer Software:** 1.8%
- **Photography:** 1.8%
- **Online Media:** 1.8%
- **Financial Services:** 1.8%
- **Other:** 21.4%

#### Sugar Sell

- **Information Technology and Services:** 13.2%
- **Computer Software:** 10.5%
- **Marketing and Advertising:** 5.8%
- **Financial Services:** 5.6%
- **Construction:** 2.7%
- **Telecommunications:** 2.5%
- **Internet:** 2.3%
- **Retail:** 2.1%
- **Manufacturing:** 2.1%
- **Real Estate:** 2.0%
- **Other:** 51.2%

---
## Alternatives

### Alternatives to Contactually by Compass

- [BoomTown](https://www.g2.com/products/boomtown/reviews) — 4.7/5 stars (588 reviews)
- [Top Producer](https://www.g2.com/products/top-producer/reviews) — 3.1/5 stars (124 reviews)
- [IXACT Contact Real Estate CRM](https://www.g2.com/products/ixact-contact-real-estate-crm/reviews) — 4.5/5 stars (268 reviews)
- [RealtyJuggler](https://www.g2.com/products/realtyjuggler/reviews) — 4.3/5 stars (18 reviews)
- [BoldTrail](https://www.g2.com/products/boldtrail/reviews) — 4.5/5 stars (1536 reviews)
- [Follow Up Boss](https://www.g2.com/products/follow-up-boss/reviews) — 4.6/5 stars (117 reviews)
- [Lofty](https://www.g2.com/products/lofty-lofty/reviews) — 4.3/5 stars (399 reviews)
- [Market Leader](https://www.g2.com/products/market-leader/reviews) — 3.2/5 stars (258 reviews)
- [ResMan](https://www.g2.com/products/resman/reviews) — 4.8/5 stars (412 reviews)
- [REsimpli](https://www.g2.com/products/resimpli/reviews) — 4.9/5 stars (395 reviews)

### Alternatives to Sugar Sell

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25791 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3046 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1427 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1114 reviews)
- [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (998 reviews)

---
## Top Discussions

### Contactually by Compass

- Title: [What is Contactually, and what does it do?](https://www.g2.com/discussions/659-question1) — 1 comment, 1 upvote
  > **Top comment:** "Contactually, a virtual assistant for your email, discovers opportunities in your inbox by proactively suggesting the next steps to take with your most..."

### Sugar Sell

- Title: [Why did you choose Sugar over something like Salesforce? what benefits do you see?](https://www.g2.com/discussions/why-did-you-choose-sugar-over-something-like-salesforce-what-benefits-do-you-see) — 2 comments, 1 upvote
  > **Top comment:** "I feel that it's easier to use than SalesForce and still offers a lot of power."
- Title: [Why is sugar a CRM?](https://www.g2.com/discussions/why-is-sugar-a-crm) — 1 comment
  > **Top comment:** "Because it's a specialized software that allows an organization to manage communication and other matters with their clients"
- Title: [What is sugar sell?](https://www.g2.com/discussions/what-is-sugar-sell) — 1 comment
  > **Top comment:** "Sugar Sell is a customer relationship management (CRM) system of software."
- Title: [What is the best way to integrate Sugar into other CRM Softwares?](https://www.g2.com/discussions/what-is-the-best-way-to-integrate-sugar-into-other-crm-softwares) — 1 comment, 1 upvote
  > **Top comment:** "Dennis, 

Are you asking how to integrate or whats the best method for integrating?

Or are you asking how to solve your Sugar to MAS integration?"
- Title: [What makes Sugar different from other CRM solutions?](https://www.g2.com/discussions/crm-differentiators) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Sugar is a far more cost effective platform for creating more engaging and extraordinary customer relationships. Sugar offers unparalleled flexibility in..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/contactually-by-compass-vs-sugar-sell)