Compare ContactPigeon and Shape Software 
Featured Products
At a Glance
Market Segments
Small-Business (62.2% of reviews)
Small-Business (60.3% of reviews)
Entry-Level Pricing
No pricing available
$119.00 Per Month
ContactPigeon
Star Rating
(277)4.9 out of 5
Market Segments
Small-Business (62.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ContactPigeonShape Software
Star Rating
(65)4.5 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
$119.00 Per Month
Learn more about Shape SoftwareSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ContactPigeon excels in user satisfaction, boasting a significantly higher overall score compared to Shape Software. Users appreciate its robust support for newsletters and campaign management, highlighting that the platform handles high volumes without issues.
- According to verified reviews, ContactPigeon offers a smoother implementation process, with users noting the intuitive onboarding experience. In contrast, Shape Software has faced some challenges in setup, which can lead to a steeper learning curve for new users.
- Reviewers mention that ContactPigeon provides exceptional customer support, with many praising the responsiveness of the team during collaborative meetings. This level of support is a stark contrast to Shape Software, where users have reported a less satisfactory experience in this area.
- Users say that ContactPigeon’s features for building and personalizing emails are top-notch, with capabilities that enhance marketing strategies. In comparison, while Shape Software offers similar tools, users feel that ContactPigeon’s execution is more effective and user-friendly.
- Reviewers highlight that ContactPigeon’s analytics capabilities are superior, providing detailed dashboards that help businesses understand customer behavior and performance metrics. Shape Software, while offering analytics, does not match the depth and usability that ContactPigeon provides.
- According to recent feedback, both platforms cater well to small businesses, but ContactPigeon stands out with a broader range of marketing automation tools. Users have noted that Shape Software does offer essential features like lead capture and custom workflows, but they feel it lacks the comprehensive suite that ContactPigeon delivers.
Pricing
Entry-Level Pricing
ContactPigeon
No pricing availableShape Software
Software User License
$119.00
Per Month
With Shape, you don't need to decide between different product offerings. Most of our features are included in one system for an affordable month-to-month price.
- CRM
- Built-in Calling
- Text Messaging
Free Trial
ContactPigeon
No trial information availableShape Software
No trial information availableRatings
Meets Requirements
9.7
146
8.9
42
Ease of Use
9.5
177
9.3
41
Ease of Setup
9.6
122
7.8
13
Ease of Admin
9.7
81
8.2
12
Quality of Support
9.9
152
9.1
40
Has the product been a good partner in doing business?
9.9
74
8.3
12
Product Direction (% positive)
10.0
131
8.3
34
Features by Category
Signature Process
Not enough data
9.7
11
Not enough data
10.0
11
Not enough data
10.0
11
Not enough data
10.0
11
Not enough data
9.7
11
Not enough data
10.0
10
Not enough data
10.0
10
Not enough data
9.8
11
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
Not enough data
10.0
10
Not enough data
10.0
11
Not enough data
10.0
11
Platform
Not enough data
9.8
8
Not enough data
10.0
8
Not enough data
10.0
8
Not enough data
10.0
8
Not enough data
10.0
8
Sales Force Automation
Not enough data
9.1
20
Not enough data
9.3
19
Not enough data
8.8
20
Not enough data
9.3
20
Not enough data
8.9
20
Not enough data
9.0
19
Not enough data
8.9
19
Not enough data
9.0
19
Not enough data
9.0
21
Marketing Automation
Not enough data
9.1
22
Not enough data
8.8
20
Not enough data
9.0
21
Not enough data
8.9
20
Customer Support
Not enough data
8.9
20
Not enough data
9.2
19
Not enough data
9.1
19
Not enough data
9.0
19
Not enough data
9.0
19
Reporting & Analytics
Not enough data
9.0
20
Not enough data
9.1
21
Not enough data
9.1
19
Mobile & Social
Not enough data
8.8
20
Not enough data
9.6
17
Not enough data
9.0
19
Platform
Not enough data
8.8
12
Not enough data
8.6
13
Not enough data
8.9
12
Not enough data
8.6
12
Not enough data
8.8
12
Not enough data
8.8
12
Not enough data
8.3
13
Not enough data
8.3
13
Integration
Not enough data
9.0
12
Not enough data
8.9
12
Not enough data
9.1
11
Generative AI
Not enough data
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
9.7
50
9.4
19
9.9
40
9.7
18
9.8
25
9.8
17
9.9
45
9.4
18
Online Marketing
9.6
29
9.4
17
9.9
34
9.3
17
9.8
19
9.6
16
9.9
15
9.6
16
Feature Not Available
9.4
18
Lead Management
9.8
16
9.7
17
9.6
12
9.8
17
9.4
31
9.3
17
9.7
10
9.7
16
9.6
14
9.8
16
9.7
10
9.2
17
10.0
11
9.7
16
9.8
11
9.5
18
Campaign Management
Feature Not Available
9.3
18
Feature Not Available
9.6
16
Feature Not Available
9.4
18
Feature Not Available
9.3
18
Social
Feature Not Available
9.8
16
9.2
8
9.8
16
Feature Not Available
9.2
16
Feature Not Available
9.8
15
9.2
12
9.4
16
Reporting & Analytics
9.0
17
9.8
16
9.7
18
9.7
16
9.4
12
9.6
16
9.5
11
9.9
16
Feature Not Available
9.6
16
Platform
Feature Not Available
9.8
10
Feature Not Available
10.0
10
9.8
18
8.9
11
9.8
9
9.7
10
9.5
10
8.9
11
9.7
25
10.0
9
Feature Not Available
9.8
10
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
9.8
20
9.4
11
9.9
16
9.1
11
9.7
12
8.9
11
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
Not enough data
10.0
11
Not enough data
9.3
10
Not enough data
Not enough data
Agent Tools
Not enough data
9.8
10
Not enough data
9.2
11
Not enough data
9.4
11
Automation
Not enough data
10.0
10
Not enough data
9.3
10
Not enough data
9.3
12
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Behavior
9.7
11
Not enough data
9.9
13
Not enough data
10.0
10
Not enough data
Templates
9.3
10
Not enough data
9.5
10
Not enough data
9.7
10
Not enough data
Personalization
9.8
10
Not enough data
9.9
12
Not enough data
9.8
10
Not enough data
10.0
7
Not enough data
9.6
9
Not enough data
9.7
11
Not enough data
9.4
6
Not enough data
9.8
11
Not enough data
Multichannel
10.0
8
Not enough data
9.8
9
Not enough data
10.0
12
Not enough data
Administration
9.6
9
Not enough data
9.7
10
Not enough data
10.0
9
Not enough data
9.6
9
Not enough data
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
10.0
13
Not enough data
10.0
12
Not enough data
9.9
12
Not enough data
10.0
11
Not enough data
9.8
11
Not enough data
Analytics
9.8
8
Not enough data
10.0
6
Not enough data
Optimization
10.0
8
Not enough data
9.7
21
Not enough data
9.8
8
Not enough data
10.0
8
Not enough data
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
9.5
10
Not enough data
9.6
8
Not enough data
9.2
8
Not enough data
9.4
9
Not enough data
Testing & Tracking
9.8
7
Not enough data
9.3
7
Not enough data
9.7
6
Not enough data
Agentic AI - Direct Mail Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
9.4
8
10.0
12
Feature Not Available
9.3
12
Feature Not Available
9.6
12
10.0
9
9.9
12
Edit
9.4
8
9.5
13
9.8
8
9.9
12
9.6
8
9.4
13
Logistics
9.4
9
10.0
12
9.4
8
9.7
12
9.5
7
9.4
13
9.4
8
9.4
13
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
9.8
10
Not enough data
10.0
10
Not enough data
10.0
11
Not enough data
9.8
10
Not enough data
10.0
10
Collaboration
Not enough data
9.7
10
Not enough data
10.0
9
Not enough data
10.0
11
Not enough data
9.8
11
Not enough data
9.7
11
Not enough data
10.0
11
Platform Basics
9.8
8
Not enough data
9.8
9
Not enough data
Platform Data
9.7
10
Not enough data
9.5
7
Not enough data
9.5
10
Not enough data
9.6
8
Not enough data
Platform Additional Functionality
9.8
7
Not enough data
9.3
7
Not enough data
9.4
9
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Customization
10.0
5
Not enough data
9.4
6
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
Page Optimization
10.0
6
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
Feature Not Available
Not enough data
Integrations
10.0
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Retail Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
10.0
12
Not enough data
9.9
12
Not enough data
9.7
11
Customizations
Not enough data
10.0
11
Not enough data
10.0
12
Not enough data
9.9
12
Not enough data
9.7
12
Not enough data
10.0
11
Generative AI
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
9.4
11
Not enough data
10.0
10
Not enough data
9.2
11
Not enough data
10.0
10
Not enough data
Not enough data
Contacts
Not enough data
9.7
10
Not enough data
9.1
11
Not enough data
10.0
10
Insights
Not enough data
10.0
10
Not enough data
9.2
11
Not enough data
9.8
10
Not enough data
10.0
10
Not enough data
10.0
10
Not enough data
Not enough data
Phone Number Management
Not enough data
9.8
11
Not enough data
9.4
12
Not enough data
9.3
12
Tracking
Not enough data
9.7
11
Not enough data
9.8
10
Not enough data
9.8
10
Analytics
Not enough data
9.4
11
Not enough data
10.0
11
Not enough data
9.4
11
Not enough data
9.8
10
Call Routing
Not enough data
10.0
9
Not enough data
9.4
11
Not enough data
9.2
11
Administration
Not enough data
10.0
10
Not enough data
10.0
11
Not enough data
10.0
10
Agentic AI - Inbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ContactPigeon and Shape Software are categorized as Email Template Builder and Marketing Automation
Unique Categories
ContactPigeon is categorized as Retail Intelligence, Direct Mail Automation, Push Notification, E-Commerce Personalization, Customer Journey Analytics, Landing Page Builders, and Customer Data Platform (CDP)
Shape Software is categorized as Auto Dialer, Client Portal, E-Signature, Email Tracking, Outbound Call Tracking, Inbound Call Tracking, CRM, SMS Marketing, and Lead Scoring
Reviews
Reviewers' Company Size
ContactPigeon
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shape Software
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Apparel & Fashion
18.5%
Retail
14.5%
Marketing and Advertising
12.0%
Cosmetics
8.4%
Health, Wellness and Fitness
8.0%
Other
38.5%
Financial Services
12.1%
Accounting
10.3%
Real Estate
8.6%
Marketing and Advertising
6.9%
Banking
6.9%
Other
55.2%
Alternatives
Discussions
ContactPigeon has no discussions with answers
Shape Software has no discussions with answers
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