Compare ContactMonkey and Firstup 
At a Glance
Market Segments
Enterprise (64.4% of reviews)
Enterprise (75.1% of reviews)
Entry-Level Pricing
Contact Us
Contact Us
ContactMonkey
Star Rating
(195)4.5 out of 5
Market Segments
Enterprise (64.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansFirstup
Star Rating
(207)4.4 out of 5
Market Segments
Enterprise (75.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 6 pricing plansContactMonkey vs Firstup
When assessing the two solutions, reviewers found them equally easy to use. However, ContactMonkey is easier to set up and administer.reviewers also preferred doing business with ContactMonkey overall.
- Reviewers felt that ContactMonkey meets the needs of their business better than Firstup.
- When comparing quality of ongoing product support, reviewers felt that ContactMonkey is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Firstup over ContactMonkey.
Pricing
Entry-Level Pricing
ContactMonkey
Launch
Contact Us
Perfect for you if you need to send on-brand emails quickly, track basic performance, and show early proof of impact.
- Create and send branded emails directly from Outlook or Gmail
- Use drag-and-drop templates to build engaging emails in minutes
- Track opens, clicks, and basic engagement with core analytics
Firstup
Essential
Contact Us
Reach every worker
- Create the right audience for every communication using multiple attributes
- Build meaningful content using drag-and-drop editing and rich styling capabilities
- Publish once and deliver to email, mobile app, and desktop
Free Trial
ContactMonkey
No trial information availableFirstup
No trial information availableRatings
Meets Requirements
8.7
174
8.5
181
Ease of Use
8.7
175
8.7
185
Ease of Setup
8.6
64
8.4
128
Ease of Admin
9.1
58
8.6
139
Quality of Support
9.1
169
8.7
163
Has the product been a good partner in doing business?
9.3
57
9.2
135
Product Direction (% positive)
8.7
176
9.0
178
Features by Category
Templates
8.2
133
|
Verified
Not enough data
7.0
115
|
Verified
Not enough data
7.4
113
|
Verified
Not enough data
8.1
115
Not enough data
Edit
7.4
116
|
Verified
Not enough data
8.4
128
|
Verified
Not enough data
7.8
109
|
Verified
Not enough data
Logistics
8.2
128
|
Verified
Not enough data
6.5
118
|
Verified
Not enough data
7.7
113
|
Verified
Not enough data
8.3
110
Not enough data
Generative AI
7.3
85
Not enough data
7.3
81
Not enough data
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
Information Distribution
Feature Not Available
8.7
111
Not enough data
8.7
111
Not enough data
8.0
116
Not enough data
8.8
118
Not enough data
8.2
111
Employee Engagement
Not enough data
8.1
112
Not enough data
7.7
103
Not enough data
8.3
111
Not enough data
7.7
96
Not enough data
8.7
110
Not enough data
8.8
26
Not enough data
7.4
25
Not enough data
5.7
24
User Experience & Accessibility - Employee Communications
Not enough data
8.3
21
Not enough data
8.7
22
Not enough data
7.9
24
Not enough data
8.5
24
Content Distribution - Employee Communications
Not enough data
8.7
22
Not enough data
8.4
21
Not enough data
8.1
22
Additional Features - Employee Communications
Not enough data
7.0
21
Not enough data
8.0
23
Not enough data
7.3
20
Agentic AI - Employee Communications
Not enough data
7.8
6
Not enough data
7.2
6
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Content & Community Features - Enterprise Social Networking (ESN)
Not enough data
4.8
7
Not enough data
6.4
7
Not enough data
5.6
6
Not enough data
8.8
8
Admin & Reporting Features - Enterprise Social Networking (ESN)
Not enough data
8.8
8
Not enough data
7.1
8
Not enough data
8.3
7
Not enough data
8.1
8
Not enough data
9.2
8
Agentic AI - Enterprise Social Networking (ESN)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
Not enough data
7.0
15
Not enough data
7.0
15
Not enough data
7.4
14
Not enough data
8.0
16
Not enough data
6.9
16
Not enough data
6.7
15
Communication Features - Frontline Worker Communication Platforms
Not enough data
6.0
14
Not enough data
3.2
14
Not enough data
9.0
18
Not enough data
8.1
18
Operations - Frontline Worker Communication Platforms
Not enough data
4.2
14
Not enough data
7.7
18
Not enough data
4.6
13
Not enough data
5.5
13
Agentic AI - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Newsletter Interface Features - Internal Newsletter Software
7.9
42
7.7
27
8.3
46
7.8
30
8.2
44
8.3
29
Newsletter Management Features - Internal Newsletter Software
8.0
43
7.3
28
8.5
43
7.6
29
8.4
42
8.5
29
Administrative Features - Internal Newsletter Software
8.3
43
8.8
30
8.4
43
8.6
29
8.3
42
8.7
29
8.1
42
8.1
28
Core Features - Employee Experience Software
Not enough data
7.0
17
Not enough data
8.8
17
People Analytics - Employee Experience Software
Not enough data
7.1
15
Not enough data
7.3
15
Advanced Features - Employee Experience Software
Not enough data
8.0
16
Not enough data
7.6
14
Not enough data
7.0
14
Employee Improvement - Employee Experience Software
Not enough data
7.1
14
Not enough data
7.1
14
Not enough data
7.7
14
Platform Basics
7.8
106
Not enough data
8.2
113
Not enough data
7.8
91
Not enough data
Platform Content
7.4
99
Not enough data
7.3
100
Not enough data
Feature Not Available
Not enough data
7.1
81
Not enough data
Platform Additional Functionality
7.2
87
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
83
Not enough data
Platform
8.2
110
Not enough data
7.6
95
Not enough data
8.1
98
Not enough data
8.8
107
Not enough data
8.4
110
Not enough data
Feature Not Available
Not enough data
8.3
107
Not enough data
8.4
109
Not enough data
Categories
Categories
Shared Categories
ContactMonkey and Firstup are categorized as Internal Newsletter Software and Employee Communications
Unique Categories
ContactMonkey is categorized as Employee Engagement and Email Template Builder
Firstup is categorized as Enterprise Social Networking (ESN), Employee Experience, and Frontline Worker Communication Platforms
Reviews
Reviewers' Company Size
ContactMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Firstup
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.7%
Insurance
7.7%
Hospital & Health Care
6.7%
Financial Services
5.2%
Computer Software
4.1%
Other
68.6%
Hospital & Health Care
18.0%
Manufacturing
9.3%
Information Technology and Services
6.8%
Financial Services
5.4%
Retail
5.4%
Other
55.1%
Discussions
Good case practices
1 Comment
PR
Hey Tomas,
You can find several case studies of how companies from different industries use ContactMonkey as an internal communications solution here:...Read more
What is ContactMonkey Internal Communications Tracking used for?
1 Comment
LE
We use the tracking to measure how many open our emails get and how many clicks various links receive. It's been helpful to know where most people are...Read more
ContactMonkey has no more discussions with answers
Firstup has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
