Compare Contact At Once! vs Dealer.com ControlCenter

See this
comparison of Contact At Once! vs. Dealer.com ControlCenter
based on data from user reviews. Contact At Once! rates 3.8/5 stars with 9 reviews. Dealer.com ControlCenter rates 3.5/5 stars with 14 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial Unavailable
Free Trial Unavailable
Contact At Once!
Free Trial Unavailable
Dealer.com ControlCenter
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
9.7
8.3
Ease of Use
Ease of Use
9.7
8.1
Ease of Setup
Ease of SetupNot enough data availableNot enough data available
Ease of Admin
Ease of AdminNot enough data availableNot enough data available
Quality of Support
Quality of Support
9.3
6.9
Ease of Doing Business With
Ease of Doing Business WithNot enough data availableNot enough data available
Product Direction (% positive)
Product Direction (% positive)Not enough data available
6.1
Meets Requirements
Contact At Once!
9.7
Dealer.com ControlCenter
8.3
Ease of Use
Contact At Once!
9.7
Dealer.com ControlCenter
8.1
Ease of Setup
Contact At Once!
Not enough data available
Dealer.com ControlCenter
Not enough data available
Ease of Admin
Contact At Once!
Not enough data available
Dealer.com ControlCenter
Not enough data available
Quality of Support
Contact At Once!
9.3
Dealer.com ControlCenter
6.9
Ease of Doing Business With
Contact At Once!
Not enough data available
Dealer.com ControlCenter
Not enough data available
Product Direction (% positive)
Contact At Once!
Not enough data available
Dealer.com ControlCenter
6.1

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
55.6%
14.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
64.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
11.1%
21.4%
Contact At Once!
Small-Business
55.6%
Mid-Market
33.3%
Enterprise
11.1%
Dealer.com ControlCenter
Small-Business
14.3%
Mid-Market
64.3%
Enterprise
21.4%

Reviewers' Industry

 
Automotive
77.8%
Automotive
78.6%
 
Veterinary
11.1%
Marketing and Advertising
14.3%
 
Cosmetics
11.1%
Research
7.1%
 
 
 
Other
0.0%
Other
0.0%
Contact At Once!
Automotive
77.8%
Veterinary
11.1%
Cosmetics
11.1%
Other
0.0%
Dealer.com ControlCenter
Automotive
78.6%
Marketing and Advertising
14.3%
Research
7.1%
Other
0.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Administrator in Automotive

Easy to use has the quick chat options, alerts you when there is a new chat, also sends reminders to customers who take to long to respond.

Michelle K. J.
Administrator in Automotive

Dealer.com provides transparent data from our website. It is almost as thorough as Google Analytics and very easy for people with little digital marketing experience to navigate. I also enjoy the ability to be able to see mobile hot spots and better...

Most Helpful Critical Review
Most Helpful Critical Review
Administrator in Automotive

Managing the tool can be a pain. The overall experience for the user and for the customer on the other end of the chat is not ideal. This can often impact our conversion rates negatively.

Consultant in Marketing and Advertising

Where dealer.com falls down is that, as a mature platform, its UI is inherently dated, and its tools have a hard time keeping up with some of its competitors in certain areas. For example, a platform like WordPress has many options when it comes to design...

 
Contact At Once!
Most Helpful Favorable Review
Administrator in Automotive

Easy to use has the quick chat options, alerts you when there is a new chat, also sends reminders to customers who take to long to respond.

Most Helpful Critical Review
Administrator in Automotive

Managing the tool can be a pain. The overall experience for the user and for the customer on the other end of the chat is not ideal. This can often impact our conversion rates negatively.

Dealer.com ControlCenter
Most Helpful Favorable Review
Michelle K. J.
Administrator in Automotive

Dealer.com provides transparent data from our website. It is almost as thorough as Google Analytics and very easy for people with little digital marketing experience to navigate. I also enjoy the ability to be able to see mobile hot spots and better...

Most Helpful Critical Review
Consultant in Marketing and Advertising

Where dealer.com falls down is that, as a mature platform, its UI is inherently dated, and its tools have a hard time keeping up with some of its competitors in certain areas. For example, a platform like WordPress has many options when it comes to design...

Screenshots

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Contact At Once!
No screenshots provided
Dealer.com ControlCenter
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