Compare ConsumerAffairs.com and ReviewTrackers

At a Glance
ConsumerAffairs.com
ConsumerAffairs.com
Star Rating
(22)4.5 out of 5
Market Segments
Mid-Market (60.0% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ConsumerAffairs.com
ReviewTrackers
ReviewTrackers
Star Rating
(161)4.6 out of 5
Market Segments
Mid-Market (44.4% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at $89.00 1 Location Per Month
Learn more about ReviewTrackers

ConsumerAffairs.com vs ReviewTrackers

When assessing the two solutions, reviewers found ReviewTrackers easier to use. However, reviewers felt that ConsumerAffairs.com is easier to set up and do business with overall. Both products were equally easy to administer.

  • Reviewers felt that ConsumerAffairs.com meets the needs of their business better than ReviewTrackers.
  • When comparing quality of ongoing product support, reviewers felt that ReviewTrackers is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of ReviewTrackers over ConsumerAffairs.com.
Pricing
Entry-Level Pricing
ConsumerAffairs.com
No pricing available
ReviewTrackers
Customizable Reputation Management Experience
Starting at $89.00
1 Location Per Month
Learn more about ReviewTrackers
Free Trial
ConsumerAffairs.com
No trial information available
ReviewTrackers
Free Trial is available
Ratings
Meets Requirements
9.1
13
9.0
141
Ease of Use
9.2
13
9.4
143
Ease of Setup
10.0
8
9.3
103
Ease of Admin
9.4
8
9.4
104
Quality of Support
9.5
13
9.7
135
Has the product been a good partner in doing business?
10.0
8
9.6
101
Product Direction (% positive)
6.4
13
9.1
142
Features by Category
Local Listing ManagementHide 6 FeaturesShow 6 Features
Not enough data
9.1
12
Listing Management
Not enough data
8.3
8
|
Verified
Not enough data
9.1
9
|
Verified
Not enough data
8.7
9
Not enough data
9.3
9
Performance
Not enough data
9.6
9
|
Verified
Not enough data
9.8
10
|
Verified
Not enough data
8.6
10
Feedback Management
Not enough data
8.3
8
Not enough data
7.7
5
Not enough data
8.9
9
Feedback Analysis
Not enough data
7.5
6
Not enough data
7.9
8
Not enough data
7.0
5
Feedback Sources
Not enough data
9.8
9
Not enough data
9.8
7
Not enough data
9.3
7
Not enough data
9.8
8
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Online Reputation ManagementHide 18 FeaturesShow 18 Features
9.3
16
8.6
53
Consumer Intelligence
9.3
10
|
Verified
9.3
42
|
Verified
Not enough data
8.0
35
9.4
6
|
Verified
8.1
36
|
Verified
Reporting
Feature Not Available
Feature Not Available
9.3
5
|
Verified
8.5
28
|
Verified
9.0
8
|
Verified
9.4
48
|
Verified
Media Monitoring
Not enough data
9.1
35
|
Verified
Feature Not Available
8.6
28
Not enough data
8.1
30
In-House Management
Feature Not Available
Feature Not Available
Not enough data
8.0
27
|
Verified
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ConsumerAffairs.com
ConsumerAffairs.com
ReviewTrackers
ReviewTrackers
ConsumerAffairs.com and ReviewTrackers are categorized as Online Reputation Management
Unique Categories
ConsumerAffairs.com
ConsumerAffairs.com has no unique categories
ReviewTrackers
ReviewTrackers is categorized as Feedback Analytics and Local Listing Management
Reviews
Reviewers' Company Size
ConsumerAffairs.com
ConsumerAffairs.com
Small-Business(50 or fewer emp.)
6.7%
Mid-Market(51-1000 emp.)
60.0%
Enterprise(> 1000 emp.)
33.3%
ReviewTrackers
ReviewTrackers
Small-Business(50 or fewer emp.)
35.0%
Mid-Market(51-1000 emp.)
44.4%
Enterprise(> 1000 emp.)
20.6%
Reviewers' Industry
ConsumerAffairs.com
ConsumerAffairs.com
Consumer Services
33.3%
Automotive
20.0%
Financial Services
13.3%
Utilities
6.7%
Performing Arts
6.7%
Other
20.0%
ReviewTrackers
ReviewTrackers
Marketing and Advertising
16.9%
Hospitality
10.0%
Automotive
9.4%
Restaurants
7.5%
Internet
5.0%
Other
51.2%
Alternatives
ConsumerAffairs.com
ConsumerAffairs.com Alternatives
Trustpilot
Trustpilot
Add Trustpilot
Birdeye
Birdeye
Add Birdeye
Podium
Podium
Add Podium
Reputation
Reputation
Add Reputation
ReviewTrackers
ReviewTrackers Alternatives
Birdeye
Birdeye
Add Birdeye
Reputation
Reputation
Add Reputation
Yext
Yext
Add Yext
Podium
Podium
Add Podium
Discussions
ConsumerAffairs.com
ConsumerAffairs.com Discussions
Monty the Mongoose crying
ConsumerAffairs.com has no discussions with answers
ReviewTrackers
ReviewTrackers Discussions
How secure is ReviewTrackers?
1 Comment
Official Response from ReviewTrackers
Hi! Thank you for inquiring about our software. Below is the link to our terms of service that can provide more...Read more
"Best current location and operation system"
1 Comment
Mateus S.
MS
thanks for everythingRead more
Monty the Mongoose crying
ReviewTrackers has no more discussions with answers