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Compare Constant Contact and Zoho Social 
Featured Products
At a Glance
Market Segments
Small-Business (70.6% of reviews)
Small-Business (87.9% of reviews)
Entry-Level Pricing
Starting at $12.00 Per Month
$0.00
Constant Contact
Star Rating
(7,231)4.1 out of 5
Market Segments
Small-Business (70.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $12.00 Per Month
Free Trial is available
Browse all 3 pricing plansZoho Social
Star Rating
(2,842)4.6 out of 5
Market Segments
Small-Business (87.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoho Social excels in user experience, with many praising its simple and straightforward UI. Users appreciate how easy it is for their teams to schedule and manage social media accounts, making it a great choice for those looking for a hassle-free platform.
- According to verified reviews, Constant Contact shines in its user-friendly interface, which helps users easily reach out to clients. Reviewers highlight the platform's ability to create personalized messages, enhancing client engagement and making communication feel special.
- Users say that Zoho Social offers a more comprehensive feature set for social media management, including the ability to post across multiple platforms simultaneously. This functionality is particularly appreciated by users managing multiple accounts, streamlining their workflow significantly.
- Reviewers mention that Constant Contact has a strong focus on email marketing, with features like easy-to-setup templates and effective email tracking. This makes it a solid option for small businesses looking to enhance their email outreach efforts.
- G2 reviewers highlight that while both platforms have good support, Zoho Social's support quality is slightly higher, with users noting that the platform is easy for virtual assistants to use, which can be a significant advantage for businesses with remote teams.
- According to recent user feedback, Constant Contact has a larger volume of reviews, indicating a well-established presence in the market. However, Zoho Social's higher G2 Score suggests that it may offer a more satisfying experience overall, particularly for users focused on social media management.
Pricing
Entry-Level Pricing
Constant Contact
Lite
Starting at $12.00
Per Month
Start marketing today with a simple suite of email, social, and event management tools, all backed by marketing experts and legendary support.
- Basic email marketing with easy-to-use templates.
- Automated Welcome Email for new contacts
- Social Marketing
Zoho Social
FREE
$0.00
(Forever free. No ads, of course.)
- 1 Team Member
- 1 Brand
- 6 Channels: Facebook Pages, X Profiles, Instagram Business Profiles, LinkedIn Profiles, LinkedIn Company Pages, Google Business Profile
Free Trial
Constant Contact
Free Trial is available
Zoho Social
Free Trial is available
Ratings
Meets Requirements
8.4
6,251
8.9
2,347
Ease of Use
8.5
6,289
9.2
2,361
Ease of Setup
8.6
3,461
9.2
1,616
Ease of Admin
8.6
3,014
9.2
1,494
Quality of Support
8.3
5,117
8.7
1,906
Has the product been a good partner in doing business?
8.6
2,888
9.0
1,381
Product Direction (% positive)
7.1
6,150
9.3
2,278
Features by Category
Email Marketing
8.6
4907
|
Verified
Not enough data
8.5
5008
|
Verified
Not enough data
8.9
4728
|
Verified
Not enough data
8.3
4973
|
Verified
Not enough data
8.9
4967
|
Verified
Not enough data
8.5
4841
|
Verified
Not enough data
8.3
3924
|
Verified
Not enough data
8.4
1773
|
Verified
Not enough data
7.9
1607
|
Verified
Not enough data
Reporting & Analytics
7.9
2383
|
Verified
Not enough data
8.4
4561
|
Verified
Not enough data
Generative AI
7.1
520
Not enough data
7.0
519
Not enough data
Agentic AI - Email Marketing
6.5
369
Not enough data
6.6
365
Not enough data
6.8
364
Not enough data
6.7
363
Not enough data
6.7
362
Not enough data
Integration
8.2
2730
|
Verified
Not enough data
7.5
1959
|
Verified
Not enough data
7.5
1935
|
Verified
Not enough data
7.3
1371
|
Verified
Not enough data
7.8
1526
|
Verified
Not enough data
7.2
1291
|
Verified
Not enough data
Social Analytics
Not enough data
8.1(won by default)
697
Not enough data
8.5(won by default)
894
Not enough data
8.8(won by default)
936
Not enough data
Feature Not Available
Not enough data
8.5(won by default)
765
Not enough data
8.3(won by default)
189
Not enough data
8.0(won by default)
180
Reports & Dashboards
Not enough data
8.5(won by default)
819
Not enough data
8.7(won by default)
805
Not enough data
8.8(won by default)
847
Not enough data
7.9(won by default)
179
Agentic AI - Social Media Analytics
Not enough data
8.1(won by default)
17
Not enough data
8.0(won by default)
15
Not enough data
8.0(won by default)
16
Not enough data
7.8(won by default)
16
Not enough data
8.1(won by default)
16
Diagnosis
7.9
768
Not enough data
8.1
762
Not enough data
8.5
942
Not enough data
8.4
850
Not enough data
Tracking
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
1070
Not enough data
Feature Not Available
Not enough data
8.5
915
Not enough data
Reporting
8.8
1052
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
830
Not enough data
Agentic AI - Email Deliverability
6.4
115
Not enough data
6.2
115
Not enough data
6.3
112
Not enough data
6.4
113
Not enough data
6.4
113
Not enough data
Grammar
8.5
77
Not enough data
8.3
70
Not enough data
8.5
72
Not enough data
Formatting
8.2
66
Not enough data
8.1
70
Not enough data
7.7
66
Not enough data
Content
8.1
68
Not enough data
8.3
71
Not enough data
8.2
67
Not enough data
Product Type
8.7
69
Not enough data
7.9
65
Not enough data
Generative AI
8.5
24
Not enough data
8.7
24
Not enough data
Templates
8.1
1054
|
Verified
Not enough data
7.2
915
|
Verified
Not enough data
7.9
968
|
Verified
Not enough data
8.3
591
Not enough data
Edit
8.2
949
|
Verified
Not enough data
8.4
1037
|
Verified
Not enough data
7.9
837
|
Verified
Not enough data
Logistics
8.6
1017
|
Verified
Not enough data
7.7
878
|
Verified
Not enough data
7.9
809
|
Verified
Not enough data
8.8
597
Not enough data
Generative AI
7.3
158
Not enough data
7.3
154
Not enough data
Agentic AI - Email Template Builder
6.9
94
Not enough data
6.8
93
Not enough data
Marketing and Communications
8.2
597
Not enough data
8.1
623
Not enough data
7.9
558
Not enough data
8.7
755
Not enough data
8.9
770
Not enough data
Attendee Engagement
8.0
618
Not enough data
7.8
550
Not enough data
7.9
559
Not enough data
Registration
8.1
613
Not enough data
8.1
601
Not enough data
7.7
489
Not enough data
Generative AI
7.2
137
Not enough data
Agentic AI - Event Marketing
6.5
104
Not enough data
6.5
105
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.5
108
Not enough data
Text Messaging
8.6
75
Not enough data
7.8
64
Not enough data
8.4
68
Not enough data
8.4
70
Not enough data
8.4
67
Not enough data
8.1
67
Not enough data
8.5
74
Not enough data
7.8
64
Not enough data
SMS Platform
8.7
75
Not enough data
8.8
69
Not enough data
7.7
66
Not enough data
6.7
62
Not enough data
7.2
62
Not enough data
7.4
63
Not enough data
Agentic AI - SMS Marketing
6.4
12
Not enough data
7.5
12
Not enough data
6.8
12
Not enough data
7.4
12
Not enough data
7.1
12
Not enough data
7.2
12
Not enough data
Content & Collaboration
8.8
178
9.1
512
8.7
185
8.6
473
8.3
161
8.8
456
Feature Not Available
8.6
419
Feature Not Available
8.9
441
8.7
182
8.5
378
Social Management
8.6
198
Feature Not Available
8.8
200
Feature Not Available
Feature Not Available
Feature Not Available
8.7
194
Feature Not Available
8.1
182
Feature Not Available
8.8
184
8.8
376
8.4
148
8.6
230
Agentic AI - Social Media Management
6.8
59
7.6
58
6.9
59
7.8
56
6.8
58
8.2
56
7.0
58
8.0
54
7.0
57
8.1
53
6.9
56
7.8
55
6.8
56
8.1
52
Platform Interoperability
Feature Not Available
Not enough data
Agentic AI - Social Media Advertising
6.6
38
Not enough data
6.8
38
Not enough data
6.6
38
Not enough data
7.3
39
Not enough data
7.3
37
Not enough data
7.3
37
Not enough data
Social Functionality
8.8
300
Not enough data
Campaign Management
9.0
306
Not enough data
8.9
289
Not enough data
8.9
286
Not enough data
8.4
247
Not enough data
8.6
251
Not enough data
8.9
255
Not enough data
9.0
241
Not enough data
8.4
223
Not enough data
8.4
233
Not enough data
8.7
257
Not enough data
8.3
244
Not enough data
8.0
211
Not enough data
8.3
224
Not enough data
Targeting
8.8
270
Not enough data
8.7
252
Not enough data
8.2
222
Not enough data
8.5
224
Not enough data
Platform
8.2
231
Not enough data
8.5
264
Not enough data
8.7
274
Not enough data
9.0
303
Not enough data
8.5
243
Not enough data
8.6
296
Not enough data
8.7
257
Not enough data
8.4
228
Not enough data
8.7
277
Not enough data
Survey Management
8.3
262
Not enough data
8.4
254
Not enough data
Feature Not Available
Not enough data
8.6
251
Not enough data
Survey Customization
Feature Not Available
Not enough data
8.5
249
Not enough data
8.2
234
Not enough data
Feature Not Available
Not enough data
Survey Insights
8.5
261
Not enough data
Feature Not Available
Not enough data
8.6
250
Not enough data
Feature Not Available
Not enough data
Agentic AI - Survey
6.9
50
Not enough data
6.7
50
Not enough data
6.9
50
Not enough data
Customizations
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Growth
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Support
9.2
45
Not enough data
Categories
Categories
Shared Categories
Constant Contact and Zoho Social are categorized as Social Media Management
Unique Categories
Constant Contact is categorized as SMS Marketing, Event Marketing, Email Template Builder, AI Writing Assistant, Email Deliverability, Website Builder, Social Media Advertising, Email Marketing, and Survey
Zoho Social is categorized as Social Media Analytics and Social Media Suites
Reviews
Reviewers' Company Size
Constant Contact
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
12.4%
Marketing and Advertising
9.7%
Real Estate
4.5%
Education Management
4.0%
Religious Institutions
3.3%
Other
66.0%
Marketing and Advertising
14.1%
Information Technology and Services
6.9%
Real Estate
3.5%
Education Management
3.2%
Retail
3.1%
Other
69.1%
Alternatives
Discussions
if i buy a email list of 10,000 can i send to all of those people at one time off your site?
10 Comments
BF
You can't buy and e-mail list and loaded it into Constant Contact. They will only send to people who have signed up to receive your e-blasts. You can have...Read more
What is constant contact software?
6 Comments
CO
Constant Contact software is an email program that allows user to design/create emails with pictures, graphics and text to be sent to customers and...Read more
Does a busy small business owner have time to market their company on Constant Contact? (Nope)
5 Comments
MR
You say no, but perhaps if you allow Constant Contact to do some of the work for you, you might have a bit more time to spend on all those other important...Read more
How do I use the repeat post option?
2 Comments
PE
Hi Salman, you can enable and use the Repeat Scheduler when scheduling your posts from 'New Post' publishing window in Zoho Social. This feature will allow...Read more
Better Reporting Please
2 Comments
PE
Hi Andy, the Reports in Zoho Social can only be generated for up to 95 days in the past. We already have plans to increase the date-range to generate...Read more
How do I make the most of Reporting and sharing Analytics with clients?
2 Comments
BN
The Zoho reports are easy to understand + look great. You can download them as PDF. As long as you're performing, your clients will have a clear picture of...Read more
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