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At a Glance
Market Segments
Small-Business (70.6% of reviews)
Small-Business (64.9% of reviews)
Entry-Level Pricing
Starting at $12.00 Per Month
$4 user/month
Constant Contact
Star Rating
(7,221)4.1 out of 5
Market Segments
Small-Business (70.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $12.00 Per Month
Free Trial is available
Browse all 3 pricing plansWordPress.com
Star Rating
(2,630)4.4 out of 5
Market Segments
Small-Business (64.9% of reviews)
Pros & Cons
Entry-Level Pricing
$4 user/month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Constant Contact excels in customer support, with a score of 9.2, which users report as being responsive and helpful, particularly when navigating the Email Automation feature. In contrast, WordPress.com has a lower support score of 8.1, with users mentioning that response times can be slower, especially during peak hours.
- Users report that Constant Contact's ease of setup is rated at 8.6, making it straightforward for small businesses to get started with their Email Marketing campaigns. On the other hand, WordPress.com, with a score of 8.1, has been noted by reviewers as having a steeper learning curve, particularly when integrating plugins for enhanced functionality.
- Reviewers mention that Constant Contact has a strong focus on small businesses, with 70.5% of reviews coming from this segment, highlighting features like customizable email templates and list segmentation. WordPress.com, while also popular among small businesses (64.9%), is often seen as more versatile for various types of websites, but may lack the specialized email marketing tools that Constant Contact offers.
- Users on G2 report that Constant Contact has a higher score of 8.4 for meeting requirements, particularly praising its robust analytics and reporting features. In comparison, WordPress.com scores slightly higher at 8.8, but users mention that its analytics can be less intuitive, especially for those unfamiliar with website metrics.
- G2 users highlight that Constant Contact's product direction score of 7.1 reflects a commitment to enhancing its email marketing capabilities, with frequent updates and new features. Conversely, WordPress.com has a more favorable score of 7.9, with users mentioning ongoing improvements in site customization and user experience.
- Users report that Constant Contact's overall star rating of 4.1 is bolstered by its strong feature set for email marketing, while WordPress.com, with a higher rating of 4.4, is praised for its flexibility and ease of use in website creation, making it a better choice for those needing a comprehensive online presence.
Pricing
Entry-Level Pricing
Constant Contact
Lite
Starting at $12.00
Per Month
Start marketing today with a simple suite of email, social, and event management tools, all backed by marketing experts and legendary support.
- Basic email marketing with easy-to-use templates.
- Automated Welcome Email for new contacts
- Social Marketing
WordPress.com
Personal Plan
$4
user/month
Add some personality to your website with a custom domain and access to 24/7 support.
Free Trial
Constant Contact
Free Trial is available
WordPress.com
No trial information availableRatings
Meets Requirements
8.4
6,245
8.8
2,359
Ease of Use
8.5
6,283
8.4
2,366
Ease of Setup
8.6
3,455
8.1
1,139
Ease of Admin
8.6
3,009
8.5
1,120
Quality of Support
8.3
5,111
7.9
1,890
Has the product been a good partner in doing business?
8.6
2,883
8.5
979
Product Direction (% positive)
7.1
6,144
7.9
2,320
Features by Category
Email Marketing
8.6
4906
|
Verified
Not enough data
8.5
5006
|
Verified
Not enough data
8.9
4727
|
Verified
Not enough data
8.3
4970
|
Verified
Not enough data
8.9
4963
|
Verified
Not enough data
8.5
4839
|
Verified
Not enough data
8.3
3923
|
Verified
Not enough data
8.4
1773
|
Verified
Not enough data
7.9
1604
|
Verified
Not enough data
Reporting & Analytics
7.9
2383
|
Verified
Not enough data
8.4
4560
|
Verified
Not enough data
Generative AI
7.1
521
Not enough data
7.0
520
Not enough data
Agentic AI - Email Marketing
6.5
370
Not enough data
6.6
366
Not enough data
6.8
365
Not enough data
6.7
364
Not enough data
6.7
363
Not enough data
Integration
8.2
2730
|
Verified
Not enough data
7.5
1960
|
Verified
Not enough data
7.5
1937
|
Verified
Not enough data
7.3
1373
|
Verified
Not enough data
7.8
1524
|
Verified
Not enough data
7.2
1292
|
Verified
Not enough data
Diagnosis
7.9
769
Not enough data
8.1
763
Not enough data
8.5
943
Not enough data
8.4
851
Not enough data
Tracking
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
1070
Not enough data
Feature Not Available
Not enough data
8.5
916
Not enough data
Reporting
8.8
1053
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
831
Not enough data
Agentic AI - Email Deliverability
6.4
116
Not enough data
6.2
116
Not enough data
6.4
113
Not enough data
6.5
114
Not enough data
6.4
114
Not enough data
Grammar
8.5
78
Not enough data
8.3
71
Not enough data
8.5
73
Not enough data
Formatting
8.2
67
Not enough data
8.2
71
Not enough data
7.8
67
Not enough data
Content
8.1
69
Not enough data
8.4
72
Not enough data
8.2
68
Not enough data
Product Type
8.7
70
Not enough data
8.0
66
Not enough data
Generative AI
8.5
25
Not enough data
8.7
25
Not enough data
Templates
8.1
1054
|
Verified
Not enough data
7.2
915
|
Verified
Not enough data
7.9
968
|
Verified
Not enough data
8.3
591
Not enough data
Edit
8.2
948
|
Verified
Not enough data
8.4
1037
|
Verified
Not enough data
7.9
837
|
Verified
Not enough data
Logistics
8.6
1016
|
Verified
Not enough data
7.7
878
|
Verified
Not enough data
7.9
809
|
Verified
Not enough data
8.8
597
Not enough data
Generative AI
7.3
158
Not enough data
7.3
154
Not enough data
Agentic AI - Email Template Builder
6.9
94
Not enough data
6.8
93
Not enough data
Marketing and Communications
8.2
597
Not enough data
8.1
623
Not enough data
7.9
558
Not enough data
8.7
754
Not enough data
8.9
769
Not enough data
Attendee Engagement
8.0
618
Not enough data
7.8
550
Not enough data
7.9
559
Not enough data
Registration
8.1
613
Not enough data
8.1
602
Not enough data
7.7
490
Not enough data
Generative AI
7.2
137
Not enough data
Agentic AI - Event Marketing
6.5
104
Not enough data
6.5
105
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.5
108
Not enough data
Text Messaging
8.6
74
Not enough data
7.9
65
Not enough data
8.4
68
Not enough data
8.4
70
Not enough data
8.4
68
Not enough data
8.1
68
Not enough data
8.5
74
Not enough data
7.9
65
Not enough data
SMS Platform
8.7
75
Not enough data
8.8
69
Not enough data
7.7
67
Not enough data
6.8
63
Not enough data
7.2
63
Not enough data
7.5
64
Not enough data
Agentic AI - SMS Marketing
6.4
12
Not enough data
7.5
12
Not enough data
6.8
12
Not enough data
7.4
12
Not enough data
7.1
12
Not enough data
7.2
12
Not enough data
Content & Collaboration
8.8(won by default)
178
Not enough data
8.7(won by default)
185
Not enough data
8.3(won by default)
161
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
182
Not enough data
Social Management
8.6(won by default)
197
Not enough data
8.8(won by default)
199
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
194
Not enough data
8.1(won by default)
179
Not enough data
8.8(won by default)
184
Not enough data
8.4(won by default)
148
Not enough data
Agentic AI - Social Media Management
6.8(won by default)
59
Not enough data
6.9(won by default)
59
Not enough data
6.8(won by default)
58
Not enough data
7.0(won by default)
58
Not enough data
7.0(won by default)
57
Not enough data
6.9(won by default)
56
Not enough data
6.8(won by default)
56
Not enough data
Platform Interoperability
Feature Not Available
Not enough data
Agentic AI - Social Media Advertising
6.7
39
Not enough data
6.9
39
Not enough data
6.7
39
Not enough data
7.3
39
Not enough data
7.3
38
Not enough data
7.3
38
Not enough data
Social Functionality
8.8
301
Not enough data
Campaign Management
9.0
306
Not enough data
8.9
290
Not enough data
8.9
287
Not enough data
8.4
248
Not enough data
8.6
252
Not enough data
8.9
256
Not enough data
9.0
242
Not enough data
8.4
224
Not enough data
8.4
234
Not enough data
8.7
258
Not enough data
8.3
245
Not enough data
8.0
212
Not enough data
8.3
225
Not enough data
Targeting
8.8
271
Not enough data
8.7
253
Not enough data
8.2
223
Not enough data
8.5
225
Not enough data
Platform
8.3
232
Not enough data
8.5
265
Not enough data
8.7
275
Not enough data
9.0
303
Not enough data
8.5
244
Not enough data
8.6
297
Not enough data
8.7
258
Not enough data
8.4
229
Not enough data
8.7
278
Not enough data
Survey Management
8.3
262
Not enough data
8.4
254
Not enough data
Feature Not Available
Not enough data
8.6
251
Not enough data
Survey Customization
Feature Not Available
Not enough data
8.5
249
Not enough data
8.2
234
Not enough data
Feature Not Available
Not enough data
Survey Insights
8.5
261
Not enough data
Feature Not Available
Not enough data
8.6
250
Not enough data
Feature Not Available
Not enough data
Agentic AI - Survey
6.9
50
Not enough data
6.7
50
Not enough data
6.9
50
Not enough data
Platform Basics
Not enough data
8.4
120
Not enough data
8.5
120
Not enough data
8.5
121
Not enough data
8.6
120
Platform Additional Functionalities
Not enough data
8.2
111
Not enough data
8.3
117
Not enough data
8.0
111
Agentic AI - Web Design
Not enough data
8.0
24
Not enough data
7.9
24
Not enough data
8.1
24
Not enough data
8.1
24
Not enough data
7.8
24
Performance
Not enough data
9.2
16
Not enough data
9.5
16
Not enough data
8.4
16
Not enough data
8.6
16
Not enough data
8.9
14
Security
Not enough data
9.3
16
Not enough data
9.3
14
Not enough data
8.9
16
Not enough data
9.1
16
Free Resources
Not enough data
8.6
14
Not enough data
8.7
15
Not enough data
9.9
15
Performance - Cloud Web Hosting
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
10.0
5
Support - Cloud Web Hosting
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
9.3
5
Security - Cloud Web Hosting
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
9.7
5
Customizations
Feature Not Available
8.5
1692
Feature Not Available
8.2
1650
Feature Not Available
8.2
1582
Feature Not Available
8.6
1543
Growth
Feature Not Available
8.4
1531
Feature Not Available
8.2
1568
Feature Not Available
8.0
1404
Feature Not Available
8.0
1117
Feature Not Available
8.4
1297
Content
Feature Not Available
8.2
1259
Feature Not Available
8.7
1634
Feature Not Available
8.6
1475
Feature Not Available
8.8
295
Support
9.2
45
8.1
281
Categories
Categories
Shared Categories
Constant Contact and WordPress.com are categorized as Website Builder
Unique Categories
Constant Contact is categorized as SMS Marketing, Event Marketing, Email Template Builder, AI Writing Assistant, Email Deliverability, Social Media Advertising, Social Media Management, Email Marketing, and Survey
WordPress.com is categorized as Web Design, WordPress Hosting, Cloud Web Hosting, Managed Hosting, and Shared Hosting
Reviews
Reviewers' Company Size
Constant Contact
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WordPress.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
12.4%
Marketing and Advertising
9.7%
Real Estate
4.5%
Education Management
4.0%
Religious Institutions
3.3%
Other
66.1%
Marketing and Advertising
16.0%
Computer Software
8.4%
Information Technology and Services
7.4%
Internet
3.8%
Writing and Editing
3.3%
Other
61.2%
Alternatives
Discussions
if i buy a email list of 10,000 can i send to all of those people at one time off your site?
10 Comments
BF
You can't buy and e-mail list and loaded it into Constant Contact. They will only send to people who have signed up to receive your e-blasts. You can have...Read more
What is constant contact software?
6 Comments
CO
Constant Contact software is an email program that allows user to design/create emails with pictures, graphics and text to be sent to customers and...Read more
Does a busy small business owner have time to market their company on Constant Contact? (Nope)
5 Comments
MR
You say no, but perhaps if you allow Constant Contact to do some of the work for you, you might have a bit more time to spend on all those other important...Read more
How do you add features on WordPress?
3 Comments
FM
There are mainly 6 ways to add features to WordPress. Here is the short list on it.
1) Plugins: Install and activate via "Plugins" > "Add New."
2)...Read more
What is the best way to use Wordpress to its fullest capability.
2 Comments
SK
I used a YouTube video but kind of customized it to my needs. It's super simple but don't let the length of the video fool you. I used this one:...Read more
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