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Compare Constant Contact and TrueDialog 
Featured Products
At a Glance
Market Segments
Small-Business (70.6% of reviews)
Mid-Market (62.8% of reviews)
Entry-Level Pricing
Starting at $12.00 Per Month
Starting at $99.00
Constant Contact
Star Rating
(7,232)4.1 out of 5
Market Segments
Small-Business (70.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $12.00 Per Month
Free Trial is available
Browse all 3 pricing plansTrueDialog
Star Rating
(143)4.4 out of 5
Market Segments
Mid-Market (62.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $99.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Constant Contact excels in user satisfaction, boasting a higher overall score compared to TrueDialog. Users appreciate its user-friendly interface and the ability to create personalized messages, making client outreach feel special and organized.
- According to verified reviews, Constant Contact has a significant advantage in the number of reviews, indicating a broader user base and more reliable feedback. With over 7,000 reviews, users frequently highlight features like easy-to-setup templates and effective email tracking.
- Users say that TrueDialog shines in its two-way text messaging capabilities, which are particularly beneficial for engaging with students. Reviewers note that texting often garners quicker responses than emails or voicemails, enhancing communication efficiency.
- Reviewers mention that while TrueDialog has a strong focus on SMS features, it faces challenges in overall market presence and user volume. With only 135 reviews, some users feel that the platform could benefit from more robust features and integrations.
- G2 reviewers highlight that both platforms offer solid support, but TrueDialog stands out with higher ratings for quality of support and product direction. Users appreciate the proactive assistance and the platform's ability to adapt to their needs, especially in educational settings.
- According to recent user feedback, Constant Contact is praised for its ease of setup and administration, with users finding it straightforward to manage their campaigns. In contrast, TrueDialog's higher scores in automation and task execution suggest it may be better suited for users looking for advanced SMS marketing capabilities.
Pricing
Entry-Level Pricing
Constant Contact
Lite
Starting at $12.00
Per Month
Start marketing today with a simple suite of email, social, and event management tools, all backed by marketing experts and legendary support.
- Basic email marketing with easy-to-use templates.
- Automated Welcome Email for new contacts
- Social Marketing
TrueDialog
Small Business
Starting at $99.00
No setup fee. All plans are annual contracts that can be prepaid for discounted monthly rate. Seats priced at $9.99/month. Message overages are $0.024
- 5,000 messages/month included
- Automated 10DLC Process
Free Trial
Constant Contact
Free Trial is available
TrueDialog
No trial information availableRatings
Meets Requirements
8.4
6,251
8.7
132
Ease of Use
8.5
6,289
8.7
135
Ease of Setup
8.6
3,461
8.7
113
Ease of Admin
8.6
3,014
9.0
33
Quality of Support
8.3
5,117
8.9
114
Has the product been a good partner in doing business?
8.6
2,888
9.5
31
Product Direction (% positive)
7.1
6,150
9.2
134
Features by Category
Email Marketing
8.6
4907
|
Verified
Not enough data
8.5
5008
|
Verified
Not enough data
8.9
4728
|
Verified
Not enough data
8.3
4973
|
Verified
Not enough data
8.9
4967
|
Verified
Not enough data
8.5
4841
|
Verified
Not enough data
8.3
3924
|
Verified
Not enough data
8.4
1773
|
Verified
Not enough data
7.9
1607
|
Verified
Not enough data
Reporting & Analytics
7.9
2383
|
Verified
Not enough data
8.4
4561
|
Verified
Not enough data
Generative AI
7.1
520
Not enough data
7.0
519
Not enough data
Agentic AI - Email Marketing
6.5
369
Not enough data
6.6
365
Not enough data
6.8
364
Not enough data
6.7
363
Not enough data
6.7
362
Not enough data
Integration
8.2
2730
|
Verified
Not enough data
7.5
1959
|
Verified
Not enough data
7.5
1935
|
Verified
Not enough data
7.3
1371
|
Verified
Not enough data
7.8
1526
|
Verified
Not enough data
7.2
1291
|
Verified
Not enough data
Diagnosis
7.9
768
Not enough data
8.1
762
Not enough data
8.5
942
Not enough data
8.4
850
Not enough data
Tracking
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
1070
Not enough data
Feature Not Available
Not enough data
8.5
915
Not enough data
Reporting
8.8
1052
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
830
Not enough data
Agentic AI - Email Deliverability
6.4
115
Not enough data
6.2
115
Not enough data
6.3
112
Not enough data
6.4
113
Not enough data
6.4
113
Not enough data
Grammar
8.5
77
Not enough data
8.3
70
Not enough data
8.5
72
Not enough data
Formatting
8.2
66
Not enough data
8.1
70
Not enough data
7.7
66
Not enough data
Content
8.1
68
Not enough data
8.3
71
Not enough data
8.2
67
Not enough data
Product Type
8.7
69
Not enough data
7.9
65
Not enough data
Generative AI
8.5
24
Not enough data
8.7
24
Not enough data
Templates
8.1
1054
|
Verified
Not enough data
7.2
915
|
Verified
Not enough data
7.9
968
|
Verified
Not enough data
8.3
591
Not enough data
Edit
8.2
949
|
Verified
Not enough data
8.4
1037
|
Verified
Not enough data
7.9
837
|
Verified
Not enough data
Logistics
8.6
1017
|
Verified
Not enough data
7.7
878
|
Verified
Not enough data
7.9
809
|
Verified
Not enough data
8.8
597
Not enough data
Generative AI
7.3
158
Not enough data
7.3
154
Not enough data
Agentic AI - Email Template Builder
6.9
94
Not enough data
6.8
93
Not enough data
Marketing and Communications
8.2
597
Not enough data
8.1
623
Not enough data
7.9
558
Not enough data
8.7
755
Not enough data
8.9
770
Not enough data
Attendee Engagement
8.0
618
Not enough data
7.8
550
Not enough data
7.9
559
Not enough data
Registration
8.1
613
Not enough data
8.1
601
Not enough data
7.7
489
Not enough data
Generative AI
7.2
137
Not enough data
Agentic AI - Event Marketing
6.5
104
Not enough data
6.5
105
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.5
108
Not enough data
Text Messaging
8.6
75
8.3
119
7.8
64
9.0
123
8.4
68
7.6
120
8.4
70
7.5
116
8.4
67
7.4
117
8.1
67
7.4
115
8.5
74
7.8
113
7.8
64
7.5
108
SMS Platform
8.7
75
7.5
113
8.8
69
7.7
113
7.7
66
7.1
107
6.7
62
7.0
105
7.2
62
7.3
109
7.4
63
7.6
109
Agentic AI - SMS Marketing
6.4
12
8.0
28
7.5
12
8.3
28
6.8
12
8.3
29
7.4
12
8.4
28
7.1
12
8.3
29
7.2
12
8.4
28
Content & Collaboration
8.8(won by default)
178
Not enough data
8.7(won by default)
185
Not enough data
8.3(won by default)
161
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
182
Not enough data
Social Management
8.6(won by default)
198
Not enough data
8.8(won by default)
200
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
194
Not enough data
8.1(won by default)
182
Not enough data
8.8(won by default)
184
Not enough data
8.4(won by default)
148
Not enough data
Agentic AI - Social Media Management
6.8(won by default)
59
Not enough data
6.9(won by default)
59
Not enough data
6.8(won by default)
58
Not enough data
7.0(won by default)
58
Not enough data
7.0(won by default)
57
Not enough data
6.9(won by default)
56
Not enough data
6.8(won by default)
56
Not enough data
Platform Interoperability
Feature Not Available
Not enough data
Agentic AI - Social Media Advertising
6.6
38
Not enough data
6.8
38
Not enough data
6.6
38
Not enough data
7.3
39
Not enough data
7.3
37
Not enough data
7.3
37
Not enough data
Social Functionality
8.8
300
Not enough data
Campaign Management
9.0
306
Not enough data
8.9
289
Not enough data
8.9
286
Not enough data
8.4
247
Not enough data
8.6
251
Not enough data
8.9
255
Not enough data
9.0
241
Not enough data
8.4
223
Not enough data
8.4
233
Not enough data
8.7
257
Not enough data
8.3
244
Not enough data
8.0
211
Not enough data
8.3
224
Not enough data
Targeting
8.8
270
Not enough data
8.7
252
Not enough data
8.2
222
Not enough data
8.5
224
Not enough data
Platform
8.2
231
Not enough data
8.5
264
Not enough data
8.7
274
Not enough data
9.0
303
Not enough data
8.5
243
Not enough data
8.6
296
Not enough data
8.7
257
Not enough data
8.4
228
Not enough data
8.7
277
Not enough data
Survey Management
8.3
262
Not enough data
8.4
254
Not enough data
Feature Not Available
Not enough data
8.6
251
Not enough data
Survey Customization
Feature Not Available
Not enough data
8.5
249
Not enough data
8.2
234
Not enough data
Feature Not Available
Not enough data
Survey Insights
8.5
261
Not enough data
Feature Not Available
Not enough data
8.6
250
Not enough data
Feature Not Available
Not enough data
Agentic AI - Survey
6.9
50
Not enough data
6.7
50
Not enough data
6.9
50
Not enough data
Customizations
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Growth
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Support
9.2
45
Not enough data
Categories
Categories
Shared Categories
Constant Contact and TrueDialog are categorized as SMS Marketing
Unique Categories
Constant Contact is categorized as Event Marketing, Email Template Builder, AI Writing Assistant, Email Deliverability, Website Builder, Social Media Advertising, Social Media Management, Email Marketing, and Survey
TrueDialog has no unique categories
Reviews
Reviewers' Company Size
Constant Contact
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TrueDialog
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
12.4%
Marketing and Advertising
9.7%
Real Estate
4.5%
Education Management
4.0%
Religious Institutions
3.3%
Other
66.0%
Higher Education
27.7%
Education Management
17.5%
Apparel & Fashion
10.9%
Financial Services
5.8%
Wholesale
3.6%
Other
34.3%
Alternatives
Discussions
if i buy a email list of 10,000 can i send to all of those people at one time off your site?
10 Comments
BF
You can't buy and e-mail list and loaded it into Constant Contact. They will only send to people who have signed up to receive your e-blasts. You can have...Read more
What is constant contact software?
6 Comments
CO
Constant Contact software is an email program that allows user to design/create emails with pictures, graphics and text to be sent to customers and...Read more
Does a busy small business owner have time to market their company on Constant Contact? (Nope)
5 Comments
MR
You say no, but perhaps if you allow Constant Contact to do some of the work for you, you might have a bit more time to spend on all those other important...Read more
TrueDialog has no discussions with answers
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