# Constant Contact vs SurveySparrow Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Constant Contact excels in its email campaign setup, with users appreciating the ease of scheduling and sharing emails across departments. One user highlighted that the delivery is always smooth, ensuring consistency in newsletters for all recipients.
- **Users say** SurveySparrow stands out for its user-friendly interface, making it particularly effective for gathering customer feedback. Reviewers noted the simplicity of setting up surveys and the valuable features like QR codes that enhance data collection.
- **According to verified reviews** , Constant Contact has a strong presence in the small business market, with many users praising its integration capabilities for lead generation and analytics. This makes it a solid choice for businesses looking to streamline their email marketing efforts.
- **Reviewers mention** that SurveySparrow's minimal learning curve is a significant advantage, allowing users to get started quickly without extensive training. This ease of use is frequently highlighted, making it appealing for teams that need to act fast on customer insights.
- **Users report** that while Constant Contact has a higher overall satisfaction score, SurveySparrow receives praise for its proactive assistance and adaptive learning features, which help users make informed decisions based on customer feedback.
- **G2 reviewers highlight** that both platforms offer strong support, but SurveySparrow edges out with higher ratings in quality of support and user satisfaction, indicating a more responsive and helpful customer service experience.



| | Constant Contact | SurveySparrow | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 7,398 | 2,063 | 
| **Largest Market Segment** | Small-Business (70.5% of reviews) | Small-Business (68.5% of reviews) | 
| **Entry Level Price** | Starting at $12.00 Per Month | $19.00 | 

---
## Top Pros & Cons

### Constant Contact

Pros:
- Ease of Use (978 reviews)
- Easy Creation (468 reviews)

Cons:
- Missing Features (272 reviews)
- Limited Features (239 reviews)

### SurveySparrow

Pros:
- Ease of Use (20 reviews)
- User Interface (15 reviews)

Cons:
- Poor Reporting (10 reviews)
- Difficult Reporting (9 reviews)

---
## Ratings Comparison
| Rating | Constant Contact | SurveySparrow | 
|---|---|---|
  | **Meets Requirements** | 8.4 (6374 reviews) | 8.7 (1392 reviews) | 
  | **Ease of Use** | 8.5 (6414 reviews) | 9.0 (1401 reviews) | 
  | **Ease of Setup** | 8.6 (3573 reviews) | 9.0 (896 reviews) | 
  | **Ease of Admin** | 8.6 (3120 reviews) | 8.8 (857 reviews) | 
  | **Quality of Support** | 8.3 (5219 reviews) | 8.8 (1208 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (2993 reviews) | 8.9 (793 reviews) | 
  | **Product Direction (% positive)** | 7.1 (6261 reviews) | 8.4 (1241 reviews) | 

---
## Pricing

### Constant Contact

#### Entry-Level Pricing

Plan: Lite

Price: Starting at $12.00 Per Month

Description: Start marketing today with a simple suite of email, social, and event management tools, all backed by marketing experts and legendary support.

Key Features:
- Basic email marketing with easy-to-use templates.
- Automated Welcome Email for new contacts
- Social Marketing

[Browse all 3 editions](https://www.g2.com/products/constant-contact/pricing)

#### Free Trial

Yes

### SurveySparrow

#### Entry-Level Pricing

Plan: Basic

Price: $19.00

Description: Essential features for individuals to get started in one pack.

Key Features:
- 2,500 Responses
- Accept payments
- Display logic & Skip logic

[Browse all 8 editions](https://www.g2.com/products/surveysparrow/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Email Marketing

| Product | Score | Reviews |
|---|---|---|
| **Constant Contact** | 7.7/10 | 5399 |
| **SurveySparrow** | N/A | N/A |

#### Email Marketing

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Email and Mobile Preview** | 8.6 (4937 reviews) ✓ Verified | Not enough data | 
| **Manage Email Lists** | 8.5 (5070 reviews) ✓ Verified | Not enough data | 
| **High-Volume Sending** | 8.9 (4747 reviews) ✓ Verified | Not enough data | 
| **Building and Personalizing Emails** | 8.3 (5037 reviews) ✓ Verified | Not enough data | 
| **Sending Outbound Emails** | 8.9 (5034 reviews) ✓ Verified | Not enough data | 
| **Manage Email Deliverability** | 8.5 (4865 reviews) ✓ Verified | Not enough data | 
| **Automated Email Responses** | 8.3 (3949 reviews) ✓ Verified | Not enough data | 
| **Multi-user Account** | 8.4 (1785 reviews) ✓ Verified | Not enough data | 
| **Surveys** | 7.9 (1610 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **A/B Testing** | 7.9 (2390 reviews) ✓ Verified | Not enough data | 
| **Basic Reporting** | 8.4 (4601 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **AI Text Generation** | 7.1 (523 reviews) | Not enough data | 
| **AI Text Summarization** | 7.0 (519 reviews) | Not enough data | 

#### Agentic AI - Email Marketing

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Autonomous Task Execution** | 6.5 (369 reviews) | Not enough data | 
| **Autonomous Task Execution** | 6.6 (366 reviews) | Not enough data | 
| **Multi-step Planning** | 6.8 (365 reviews) | Not enough data | 
| **Cross-system Integration** | 6.7 (363 reviews) | Not enough data | 
| **Cross-system Integration** | 6.7 (362 reviews) | Not enough data | 

#### Integration

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Data Import & Export Tools** | 8.2 (2731 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 7.5 (1959 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 7.5 (1939 reviews) ✓ Verified | Not enough data | 
| **CRM Integration** | 7.3 (1371 reviews) ✓ Verified | Not enough data | 
| **Social Media Integration** | 7.8 (1523 reviews) ✓ Verified | Not enough data | 
| **E-Commerce Integration** | 7.2 (1290 reviews) ✓ Verified | Not enough data | 

### Email Deliverability

| Product | Score | Reviews |
|---|---|---|
| **Constant Contact** | 7.6/10 | 1186 |
| **SurveySparrow** | N/A | N/A |

#### Diagnosis

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **IP Address ** | 7.9 (768 reviews) | Not enough data | 
| **Domains** | 8.1 (763 reviews) | Not enough data | 
| **Content ** | 8.5 (948 reviews) | Not enough data | 
| **Policy Compliance** | 8.4 (851 reviews) | Not enough data | 

#### Tracking

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Processing Time** | Feature Not Available | Not enough data | 
| **Placement ** | Feature Not Available | Not enough data | 
| **Open Rate** | 8.8 (1088 reviews) | Not enough data | 
| **Time to Open** | Feature Not Available | Not enough data | 
| **Alerts** | 8.5 (924 reviews) | Not enough data | 

#### Reporting

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Campaign Performance** | 8.8 (1068 reviews) | Not enough data | 
| **Domain Reputation** | Feature Not Available | Not enough data | 
| **Brand Reputation** | Feature Not Available | Not enough data | 
| **Blacklist and Whitelist** | 8.0 (829 reviews) | Not enough data | 

#### Agentic AI - Email Deliverability

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Autonomous Task Execution** | 6.4 (117 reviews) | Not enough data | 
| **Cross-system Integration** | 6.2 (117 reviews) | Not enough data | 
| **Adaptive Learning** | 6.4 (114 reviews) | Not enough data | 
| **Proactive Assistance** | 6.5 (114 reviews) | Not enough data | 
| **Decision Making** | 6.4 (114 reviews) | Not enough data | 

### Exit Interview Management

| Product | Score | Reviews |
|---|---|---|
| **Constant Contact** | N/A | N/A |
| **SurveySparrow** | 9.0/10 | 59 |

#### Basics

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Interoperability** | Not enough data | 8.8 (38 reviews) | 
| **Performance** | Not enough data | 9.2 (49 reviews) | 
| **Mobility** | Not enough data | 9.1 (47 reviews) | 
| **Internationalization** | Not enough data | 8.7 (39 reviews) | 

#### Content

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Content Management** | Not enough data | 8.9 (45 reviews) | 
| **Content Library** | Not enough data | 9.0 (44 reviews) | 
| **Content Creation** | Not enough data | 9.2 (48 reviews) | 

#### Data

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Platform Search** | Not enough data | 9.0 (41 reviews) | 
| **Alerts and Notifications** | Not enough data | 9.1 (43 reviews) | 
| **Visualization** | Not enough data | 9.1 (48 reviews) | 

#### Agentic AI - Exit Interview Management

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### AI Writing Assistant

| Product | Score | Reviews |
|---|---|---|
| **Constant Contact** | 8.3/10 | 88 |
| **SurveySparrow** | N/A | N/A |

#### Grammar

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Grammar Check** | 8.5 (77 reviews) | Not enough data | 
| **Tone Check** | 8.3 (70 reviews) | Not enough data | 
| **Sentence Formatting** | 8.5 (73 reviews) | Not enough data | 

#### Formatting

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Plagiarism Check** | 8.2 (66 reviews) | Not enough data | 
| **Style Editor** | 8.1 (70 reviews) | Not enough data | 
| **Citation Finder** | 7.7 (66 reviews) | Not enough data | 

#### Content 

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Idea Recommendation** | 8.1 (68 reviews) | Not enough data | 
| **Content Generation** | 8.3 (71 reviews) | Not enough data | 
| **Form Generation** | 8.2 (67 reviews) | Not enough data | 

#### Product Type

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Standalone Application** | 8.7 (70 reviews) | Not enough data | 
| **Plugin** | 7.9 (65 reviews) | Not enough data | 

#### Generative AI

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **AI Text Generation** | 8.5 (24 reviews) | Not enough data | 
| **AI Text Summarization** | 8.7 (24 reviews) | Not enough data | 

### Email Template Builder

| Product | Score | Reviews |
|---|---|---|
| **Constant Contact** | 7.8/10 | 1179 |
| **SurveySparrow** | N/A | N/A |

#### Templates

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Text and Themes** | 8.1 (1059 reviews) ✓ Verified | Not enough data | 
| **Stock Images** | 7.2 (917 reviews) ✓ Verified | Not enough data | 
| **Proofing** | 7.9 (972 reviews) ✓ Verified | Not enough data | 
| **Mobile Responsive** | 8.3 (592 reviews) | Not enough data | 

#### Edit

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Pre-Made** | 8.2 (956 reviews) ✓ Verified | Not enough data | 
| **Build** | 8.4 (1046 reviews) ✓ Verified | Not enough data | 
| **HTML** | 7.9 (843 reviews) ✓ Verified | Not enough data | 

#### Logistics

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Analytics** | 8.6 (1031 reviews) ✓ Verified | Not enough data | 
| **Issues** | 7.7 (877 reviews) ✓ Verified | Not enough data | 
| **Integrations** | 7.9 (811 reviews) ✓ Verified | Not enough data | 
| **Shareable Link** | 8.8 (604 reviews) | Not enough data | 

#### Generative AI

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **AI Text Generation** | 7.3 (158 reviews) | Not enough data | 
| **AI Text Summarization** | 7.3 (154 reviews) | Not enough data | 

#### Agentic AI - Email Template Builder

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (94 reviews) | Not enough data | 
| **Cross-system Integration** | 6.8 (93 reviews) | Not enough data | 

### Event Marketing

| Product | Score | Reviews |
|---|---|---|
| **Constant Contact** | 7.5/10 | 846 |
| **SurveySparrow** | N/A | N/A |

#### Marketing and Communications

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Lead generation and retrieval** | 8.2 (598 reviews) | Not enough data | 
| **Social media promotion** | 8.1 (626 reviews) | Not enough data | 
| **Event website creation** | 7.9 (559 reviews) | Not enough data | 
| **Email customization** | 8.7 (760 reviews) | Not enough data | 
| **Contact list management** | 8.9 (773 reviews) | Not enough data | 

#### Attendee Engagement

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Social media integrations** | 8.0 (619 reviews) | Not enough data | 
| **Attendee networking** | 7.8 (551 reviews) | Not enough data | 
| **Attendee surveys-attendee engagement** | 7.9 (561 reviews) | Not enough data | 

#### Registration

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Event creation** | 8.1 (615 reviews) | Not enough data | 
| **User registration process** | 8.1 (604 reviews) | Not enough data | 
| **Mobile check-in** | 7.7 (490 reviews) | Not enough data | 

#### Generative AI

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **AI Text Generation** | 7.2 (137 reviews) | Not enough data | 

#### Agentic AI - Event Marketing

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Autonomous Task Execution** | 6.5 (105 reviews) | Not enough data | 
| **Multi-step Planning** | 6.5 (105 reviews) | Not enough data | 
| **Cross-system Integration** | 6.5 (106 reviews) | Not enough data | 
| **Adaptive Learning** | 6.5 (106 reviews) | Not enough data | 
| **Proactive Assistance** | 6.5 (107 reviews) | Not enough data | 
| **Decision Making** | 6.6 (109 reviews) | Not enough data | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **Constant Contact** | 7.8/10 | 88 |
| **SurveySparrow** | N/A | N/A |

#### Text Messaging

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Bulk SMS** | 8.6 (73 reviews) | Not enough data | 
| **Two-Way Text Messaging** | 7.8 (64 reviews) | Not enough data | 
| **Text Scheduler** | 8.4 (68 reviews) | Not enough data | 
| **Automatic Replies** | 8.4 (70 reviews) | Not enough data | 
| **Automatic URL Shortening** | 8.4 (67 reviews) | Not enough data | 
| **MMS Marketing** | 8.1 (67 reviews) | Not enough data | 
| **Personalization** | 8.5 (74 reviews) | Not enough data | 
| **Transactional SMS** | 7.8 (64 reviews) | Not enough data | 

#### SMS Platform

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Reporting** | 8.7 (75 reviews) | Not enough data | 
| **Automation** | 8.8 (69 reviews) | Not enough data | 
| **White Label** | 7.7 (66 reviews) | Not enough data | 
| **Text-to-Landline** | 6.7 (62 reviews) | Not enough data | 
| **Short Codes** | 7.2 (62 reviews) | Not enough data | 
| **API Integration** | 7.4 (63 reviews) | Not enough data | 

#### Agentic AI - SMS Marketing

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Autonomous Task Execution** | 6.4 (12 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (12 reviews) | Not enough data | 
| **Cross-system Integration** | 6.8 (12 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.4 (12 reviews) | Not enough data | 
| **Proactive Assistance** | 7.1 (12 reviews) | Not enough data | 
| **Decision Making** | 7.2 (12 reviews) | Not enough data | 

### Social Media Management

| Product | Score | Reviews |
|---|---|---|
| **Constant Contact** | 7.9/10 | 220 |
| **SurveySparrow** | N/A | N/A |

#### Content & Collaboration

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Content Calendar** | 8.8 (179 reviews) | Not enough data | 
| **Content Library** | 8.7 (185 reviews) | Not enough data | 
| **Shared Inbox** | 8.3 (161 reviews) | Not enough data | 
| **Approval Workflows** | Feature Not Available | Not enough data | 
| **Users and Permissions** | Feature Not Available | Not enough data | 
| **Content Creation** | 8.7 (182 reviews) | Not enough data | 

#### Social Management

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Social Analytics** | 8.6 (201 reviews) | Not enough data | 
| **Social Publishing** | 8.8 (204 reviews) | Not enough data | 
| **Campaign Optimization** | Feature Not Available | Not enough data | 
| **Social Engagement** | 8.7 (196 reviews) | Not enough data | 
| **Social Ads** | 8.1 (183 reviews) | Not enough data | 
| **Campaign Planning** | 8.8 (187 reviews) | Not enough data | 
| **Hashtag Capabilites** | 8.4 (148 reviews) | Not enough data | 

#### Agentic AI - Social Media Management

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Autonomous Task Execution** | 6.8 (59 reviews) | Not enough data | 
| **Multi-step Planning** | 6.9 (59 reviews) | Not enough data | 
| **Cross-system Integration** | 6.8 (58 reviews) | Not enough data | 
| **Adaptive Learning** | 7.0 (58 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.0 (57 reviews) | Not enough data | 
| **Proactive Assistance** | 6.9 (56 reviews) | Not enough data | 
| **Decision Making** | 6.8 (56 reviews) | Not enough data | 

### Experience Management

| Product | Score | Reviews |
|---|---|---|
| **Constant Contact** | N/A | N/A |
| **SurveySparrow** | 8.4/10 | 56 |

#### Analytics

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Net Promoter Score (NPS)** | Not enough data | 8.8 (44 reviews) | 
| **Customer Satisfaction (CSAT) Score** | Not enough data | 8.9 (39 reviews) | 
| **Customer Effort Score (CES)** | Not enough data | 8.9 (33 reviews) | 
| **Gamification** | Not enough data | Feature Not Available | 

#### Customization

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Stakeholder Management** | Not enough data | 8.2 (31 reviews) | 
| **Multilanguage Support** | Not enough data | 8.1 (36 reviews) | 
| **Multiple Branding Support** | Not enough data | 8.2 (32 reviews) | 
| **Vertical-specific Solutions** | Not enough data | 8.5 (29 reviews) | 

#### Generative AI

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.8 (23 reviews) | 
| **AI Text Summarization** | Not enough data | 7.9 (21 reviews) | 

#### Agentic AI - Experience Management

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Social Media Advertising

| Product | Score | Reviews |
|---|---|---|
| **Constant Contact** | 8.3/10 | 347 |
| **SurveySparrow** | N/A | N/A |

#### Platform Interoperability

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Close Ecosystem API** | Feature Not Available | Not enough data | 

#### Agentic AI - Social Media Advertising

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Autonomous Task Execution** | 6.6 (38 reviews) | Not enough data | 
| **Multi-step Planning** | 6.8 (38 reviews) | Not enough data | 
| **Cross-system Integration** | 6.6 (38 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (39 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (37 reviews) | Not enough data | 
| **Decision Making** | 7.3 (37 reviews) | Not enough data | 

#### Social Functionality

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Social Functionality** | 8.8 (300 reviews) | Not enough data | 

#### Campaign Management

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Campaign Dashboard** | 9.0 (307 reviews) | Not enough data | 
| **Campaign Optimization** | 8.9 (290 reviews) | Not enough data | 
| **Reach** | 8.9 (286 reviews) | Not enough data | 
| **Bulk Editing** | 8.4 (246 reviews) | Not enough data | 
| **Batch Uploading** | 8.6 (250 reviews) | Not enough data | 
| **Brand Safety** | 8.9 (253 reviews) | Not enough data | 
| **Fraud Protection** | 9.0 (240 reviews) | Not enough data | 
| **Frequency Capping** | 8.4 (221 reviews) | Not enough data | 
| **Budget Pacing** | 8.4 (232 reviews) | Not enough data | 
| **Creative Optimization** | 8.7 (256 reviews) | Not enough data | 
| **Rich Media Capabilties** | 8.3 (243 reviews) | Not enough data | 
| **In-App Ads** | 8.0 (210 reviews) | Not enough data | 
| **Mobile Rich Media Capabilities** | 8.3 (223 reviews) | Not enough data | 

#### Targeting

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Targeting** | 8.8 (270 reviews) | Not enough data | 
| **Retargeting** | 8.7 (252 reviews) | Not enough data | 
| **Geo-Targeting** | 8.2 (221 reviews) | Not enough data | 
| **Contextual Targeting** | 8.5 (223 reviews) | Not enough data | 

#### Platform

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **API / Integrations** | 8.2 (231 reviews) | Not enough data | 
| **Custom Reports** | 8.5 (265 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.7 (273 reviews) | Not enough data | 
| **Performance and Reliability** | 9.0 (302 reviews) | Not enough data | 
| **Enterprise Scalability** | 8.5 (242 reviews) | Not enough data | 
| **Customization** | 8.6 (295 reviews) | Not enough data | 
| **Workflow Capability** | 8.7 (256 reviews) | Not enough data | 
| **Internationalization** | 8.4 (227 reviews) | Not enough data | 
| **Notifications** | 8.7 (276 reviews) | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Constant Contact** | N/A | N/A |
| **SurveySparrow** | 8.2/10 | 318 |

#### Feedback Management

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Tagging** | Not enough data | 8.2 (172 reviews) | 
| **Segmentation** | Not enough data | 8.2 (210 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | 8.3 (246 reviews) | 

#### Feedback Analysis

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Thematic Analysis** | Not enough data | 8.0 (60 reviews) | 
| **Sentiment Analysis** | Not enough data | 8.2 (185 reviews) | 
| **NPS/CSAT Scoring** | Not enough data | 8.4 (178 reviews) | 

#### Feedback Sources

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Online Reviews** | Not enough data | 8.5 (196 reviews) | 
| **Surveys** | Not enough data | 9.1 (292 reviews) | 
| **Social Media** | Not enough data | 8.0 (47 reviews) | 
| **Customer Service Channels** | Not enough data | 8.4 (182 reviews) | 

#### Generative AI

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (50 reviews) | 
| **AI Text Summarization** | Not enough data | 7.6 (45 reviews) | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Constant Contact** | 8.0/10 | 294 |
| **SurveySparrow** | 8.5/10 | 665 |

#### Survey Management

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Survey Builder** | 8.3 (265 reviews) | 8.9 (618 reviews) | 
| **Question Types** | 8.4 (254 reviews) | 8.8 (618 reviews) | 
| **Templates** | Feature Not Available | 8.5 (563 reviews) | 
| **Survey Distribution** | 8.6 (252 reviews) | 8.7 (569 reviews) | 

#### Survey Customization

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Branching/Skip Logic** | Feature Not Available | 8.6 (526 reviews) | 
| **Branding** | 8.5 (250 reviews) | 8.4 (519 reviews) | 
| **Multimedia Support** | 8.2 (234 reviews) | 8.4 (407 reviews) | 
| **Multilingual Surveys** | Feature Not Available | 8.2 (344 reviews) | 

#### Survey Insights

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Reporting & Analytics** | 8.5 (262 reviews) | 8.4 (553 reviews) | 
| **BI Tools Integration** | Feature Not Available | 8.2 (318 reviews) | 
| **Data Exporting** | 8.6 (251 reviews) | 8.6 (478 reviews) | 
| **Permissions** | Feature Not Available | 8.5 (403 reviews) | 

#### Agentic AI - Survey

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Adaptive Learning** | 6.9 (50 reviews) | 8.6 (6 reviews) | 
| **Proactive Assistance** | 6.7 (50 reviews) | 7.8 (6 reviews) | 
| **Decision Making** | 6.9 (50 reviews) | 8.3 (6 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Constant Contact** | N/A | N/A |
| **SurveySparrow** | 8.4/10 | 201 |

#### Customization

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Custom Fields** | Not enough data | 8.5 (151 reviews) | 
| **Conditional Logic** | Not enough data | 8.6 (155 reviews) | 
| **Multi-page Forms** | Not enough data | 8.7 (160 reviews) | 
| **Design** | Not enough data | 8.8 (179 reviews) | 

#### Additional Functionality

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Embedded Forms** | Not enough data | 8.5 (133 reviews) | 
| **Offline Capability** | Not enough data | 8.0 (89 reviews) | 
| **Notifications** | Not enough data | 8.4 (120 reviews) | 
| **Payments** | Not enough data | 7.7 (87 reviews) | 
| **Mobile Forms** | Not enough data | 8.3 (135 reviews) | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Constant Contact** | N/A | N/A |
| **SurveySparrow** | N/A | N/A |

#### Generative AI

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **Constant Contact** | N/A | N/A |
| **SurveySparrow** | N/A | N/A |

#### Consumer Intelligence

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Customer Feedback** | Not enough data | Not enough data | 
| **Competitive Intelligence** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Reporting

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Revenue Reporting** | Not enough data | Not enough data | 
| **Corporate Reporting** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 

#### Media Monitoring

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Social Networks Monitoring** | Not enough data | Not enough data | 
| **Social Media Management** | Not enough data | Not enough data | 
| **Digital Media Monitoring** | Not enough data | Not enough data | 

#### In-House Management

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Employee Performance** | Not enough data | Not enough data | 
| **Team Workflow** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

#### Agentic AI - Online Reputation Management

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Website Builder

| Product | Score | Reviews |
|---|---|---|
| **Constant Contact** | 9.2/10 | 53 |
| **SurveySparrow** | N/A | N/A |

#### Customizations

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Templates** | Feature Not Available | Not enough data | 
| **Drag and Drop** | Feature Not Available | Not enough data | 
| **HTML Input** | Feature Not Available | Not enough data | 
| **Domain Name** | Feature Not Available | Not enough data | 

#### Growth

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **SEO** | Feature Not Available | Not enough data | 
| **Site Analytics** | Feature Not Available | Not enough data | 
| **Marketing Tools** | Feature Not Available | Not enough data | 
| **E-Commerce** | Feature Not Available | Not enough data | 
| **Hosting** | Feature Not Available | Not enough data | 

#### Content

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Email Integrations** | Feature Not Available | Not enough data | 
| **Content Management** | Feature Not Available | Not enough data | 
| **Permissions** | Feature Not Available | Not enough data | 
| **WordPress Tool** | Feature Not Available | Not enough data | 

#### Support

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Customer Support** | 9.2 (45 reviews) | Not enough data | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **Constant Contact** | N/A | N/A |
| **SurveySparrow** | 8.6/10 | 517 |

#### Platform Basics

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Performance Benchmarking** | Not enough data | 8.7 (169 reviews) | 
| **Reporting & Dashboards** | Not enough data | 8.7 (217 reviews) | 
| **Interoperability** | Not enough data | 8.5 (137 reviews) | 

#### Platform Content

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Employee Pulse Surveys** | Not enough data | 8.9 (185 reviews) | 
| **Survey Customization** | Not enough data | 8.9 (234 reviews) | 
| **Goal and Challenge Creation** | Not enough data | Feature Not Available | 
| **Science-based templates** | Not enough data | 8.3 (136 reviews) | 

#### Platform Additional Functionality

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Employee Segmenting** | Not enough data | 8.6 (151 reviews) | 
| **Goal and Challenge Creation** | Not enough data | Feature Not Available | 
| **Peer Recognition** | Not enough data | 8.8 (147 reviews) | 
| **Social Feedback Portal** | Not enough data | 8.6 (152 reviews) | 

#### Platform

| Feature | Constant Contact | SurveySparrow | 
|---|---|---|
| **Customization ** | Not enough data | 8.5 (345 reviews) | 
| **Integration APIs** | Not enough data | 8.4 (217 reviews) | 
| **Internationalization** | Not enough data | 8.4 (223 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.5 (309 reviews) | 
| **Performance** | Not enough data | 8.9 (336 reviews) | 
| **Mobility** | Not enough data | 8.7 (291 reviews) | 
| **Reporting** | Not enough data | 8.4 (316 reviews) | 
| **Dashboards** | Not enough data | 8.5 (333 reviews) | 

---
## Categories
**Shared Categories (1):** [Survey Software](https://www.g2.com/categories/survey)

**Unique to Constant Contact (9):** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [Event Marketing Software](https://www.g2.com/categories/event-marketing), [Email Template Builder Software](https://www.g2.com/categories/email-template-builder), [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant), [Email Deliverability Tools](https://www.g2.com/categories/email-deliverability), [Website Builder Software](https://www.g2.com/categories/website-builder), [Social Media Advertising Software](https://www.g2.com/categories/social-media-advertising), [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt), [Email Marketing Software](https://www.g2.com/categories/email-marketing)

**Unique to SurveySparrow (6):** [Experience Management Software](https://www.g2.com/categories/experience-management), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Exit Interview Management Software](https://www.g2.com/categories/exit-interview-management), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)


---
## Reviewer Demographics

### By Company Size

| Segment | Constant Contact | SurveySparrow | 
|---|---|---|
| **Small-Business** | 70.5% | 68.5% | 
| **Mid-Market** | 22.9% | 24.7% | 
| **Enterprise** | 6.6% | 6.8% | 

### By Industry

#### Constant Contact

- **Non-Profit Organization Management:** 12.5%
- **Marketing and Advertising:** 9.6%
- **Real Estate:** 4.4%
- **Education Management:** 4.0%
- **Religious Institutions:** 3.4%
- **Health, Wellness and Fitness:** 3.3%
- **Hospital & Health Care:** 2.9%
- **Retail:** 2.8%
- **Higher Education:** 2.7%
- **Information Technology and Services:** 2.3%
- **Other:** 52.1%

#### SurveySparrow

- **Information Technology and Services:** 8.9%
- **Marketing and Advertising:** 7.9%
- **Computer Software:** 7.8%
- **Education Management:** 4.7%
- **Financial Services:** 3.4%
- **Higher Education:** 3.3%
- **Health, Wellness and Fitness:** 3.2%
- **Non-Profit Organization Management:** 3.1%
- **Management Consulting:** 2.9%
- **Market Research:** 2.4%
- **Other:** 52.5%

---
## Alternatives

### Alternatives to Constant Contact

- [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2572 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14700 reviews)
- [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) — 4.4/5 stars (5424 reviews)
- [Dotdigital](https://www.g2.com/products/dotdigital/reviews) — 4.4/5 stars (1212 reviews)
- [GetResponse](https://www.g2.com/products/getresponse/reviews) — 4.3/5 stars (1126 reviews)
- [Campaign Monitor](https://www.g2.com/products/campaign-monitor/reviews) — 4.1/5 stars (722 reviews)
- [Emma](https://www.g2.com/products/emma/reviews) — 4.0/5 stars (555 reviews)
- [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) — 4.3/5 stars (12974 reviews)
- [Klaviyo](https://www.g2.com/products/klaviyo/reviews) — 4.6/5 stars (1354 reviews)
- [MailerLite](https://www.g2.com/products/mailerlite/reviews) — 4.6/5 stars (1110 reviews)

### Alternatives to SurveySparrow

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23551 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5202 reviews)
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3017 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (952 reviews)
- [QuestionPro](https://www.g2.com/products/questionpro/reviews) — 4.5/5 stars (1142 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews)
- [Culture Amp](https://www.g2.com/products/culture-amp/reviews) — 4.5/5 stars (1576 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4084 reviews)

---
## Top Discussions

### Constant Contact

- Title: [if i buy a email list of 10,000 can i send to all of those people at one time off your site?](https://www.g2.com/discussions/if-i-buy-a-email-list-of-10-000-can-i-send-to-all-of-those-people-at-one-time-off-your-site) — 10 comments, 1 upvote
  > **Top comment:** "You can't buy and e-mail list and loaded it into Constant Contact. They will only send to people who have signed up to receive your e-blasts. You can have..."
- Title: [What is constant contact software?](https://www.g2.com/discussions/what-is-constant-contact-software) — 6 comments
  > **Top comment:** "An efficient, easy-to-employ method of communicating your marketing and/or fundraising messages online."
- Title: [Does a busy small business owner have time to market their company on Constant Contact? (Nope)](https://www.g2.com/discussions/does-a-busy-small-business-owner-have-time-to-market-their-company-on-constant-contact-nope) — 5 comments, 1 upvote
  > **Top comment:** "You say no, but perhaps if you allow Constant Contact to do some of the work for you, you might have a  bit more time to spend on all those other important..."
- Title: [What is Constant Contact used for?](https://www.g2.com/discussions/constant-contact-what-is-constant-contact-used-for) — 4 comments, 1 upvote
  > **Top comment:** "I use Constant Contact to organize, create and send classy newsletters to our group's different membership levels. I'm always getting complimented on how..."
- Title: [Is constant contact taking any responsibility for poor deliveribility?](https://www.g2.com/discussions/14312-is-constant-contact-taking-any-responsibility-for-poor-deliveribility) — 4 comments, 1 upvote
  > **Top comment:** "Hello Amanda - Constant Contact prides itself on high deliverability, and we'd like to look into this further for you to see if there is a specific issue..."

### SurveySparrow

- Title: [What is SurveySparrow used for?](https://www.g2.com/discussions/what-is-surveysparrow-used-for) — 2 comments
  > **Top comment:** "SurveySparrow helps you measure employee motivation by using surveys specially made for them. You can measure how engaged they are, their job satisfaction..."
- Title: [Survey sparrow is legitimate.](https://www.g2.com/discussions/survey-sparrow-is-legitimate) — 2 comments, 1 upvote
  > **Top comment:** "ok"
- Title: [Please increase the trail period if needed. not for all but who requests it.](https://www.g2.com/discussions/please-increase-the-trail-period-if-needed-not-for-all-but-who-requests-it) — 2 comments, 1 upvote
  > **Top comment:** "A perfect choice for business development. Thank you."
- Title: [My email is no longer on the system, what can be the course of it?](https://www.g2.com/discussions/my-email-is-no-longer-on-the-system-what-can-be-the-course-of-it) — 2 comments, 1 upvote
  > **Top comment:** "I have the same problem."
- Title: [What's the best thing about using survey sparrow?](https://www.g2.com/discussions/what-s-the-best-thing-about-using-survey-sparrow) — 2 comments
  > **Top comment:** "easy to use, get variety of formats and can change accordingly.
better then other online survey"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/constant-contact-vs-surveysparrow)