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Compare Constant Contact and SurveyMonkey 
Featured Products
At a Glance
Market Segments
Small-Business (70.6% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
Starting at $12.00 Per Month
Contact Us
Constant Contact
Star Rating
(7,232)4.1 out of 5
Market Segments
Small-Business (70.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $12.00 Per Month
Free Trial is available
Browse all 3 pricing plansSurveyMonkey
Star Rating
(23,314)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in user satisfaction, boasting a significantly higher overall score compared to Constant Contact. Users appreciate its user-friendly interface and the ability to create surveys quickly, with one reviewer noting they could generate a professionally structured survey in under a minute.
- According to verified reviews, SurveyMonkey's implementation process is praised for its simplicity, with users highlighting the ease of setup and the availability of predefined templates. In contrast, while Constant Contact is also noted for its organized interface, some users find it less intuitive for survey creation.
- Users say that SurveyMonkey offers a robust library of over 500 expert-written templates, which helps ensure data collection follows scientifically sound methods. This feature is particularly beneficial for those looking to conduct comprehensive surveys, whereas Constant Contact's template offerings are more focused on email marketing.
- Reviewers mention that SurveyMonkey provides superior reporting and analytics capabilities, allowing users to gain deeper insights from their data. In comparison, while Constant Contact does offer tracking features, users feel that its analytics are not as comprehensive as those provided by SurveyMonkey.
- Users highlight that SurveyMonkey's support quality is generally rated higher, with many praising the proactive assistance they receive. Constant Contact, while still providing decent support, has received slightly lower ratings in this area, indicating room for improvement.
- According to recent user feedback, both platforms are recognized for their ease of use, but SurveyMonkey stands out with a higher score in this regard. Users appreciate the intuitive design and functionality of SurveyMonkey, while Constant Contact is noted for its effective email tracking and client list management features.
Pricing
Entry-Level Pricing
Constant Contact
Lite
Starting at $12.00
Per Month
Start marketing today with a simple suite of email, social, and event management tools, all backed by marketing experts and legendary support.
- Basic email marketing with easy-to-use templates.
- Automated Welcome Email for new contacts
- Social Marketing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
Constant Contact
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.4
6,252
9.0
20,496
Ease of Use
8.5
6,290
9.2
20,608
Ease of Setup
8.6
3,462
9.0
7,945
Ease of Admin
8.6
3,014
8.9
7,597
Quality of Support
8.3
5,118
8.6
14,536
Has the product been a good partner in doing business?
8.6
2,888
8.8
6,646
Product Direction (% positive)
7.1
6,151
7.7
20,058
Features by Category
Email Marketing
8.6
4908
|
Verified
Not enough data
8.5
5009
|
Verified
Not enough data
8.9
4729
|
Verified
Not enough data
8.3
4974
|
Verified
Not enough data
8.9
4968
|
Verified
Not enough data
8.5
4842
|
Verified
Not enough data
8.3
3925
|
Verified
Not enough data
8.4
1774
|
Verified
Not enough data
7.9
1608
|
Verified
Not enough data
Reporting & Analytics
7.9
2384
|
Verified
Not enough data
8.4
4562
|
Verified
Not enough data
Generative AI
7.1
521
Not enough data
7.0
520
Not enough data
Agentic AI - Email Marketing
6.5
370
Not enough data
6.6
366
Not enough data
6.8
365
Not enough data
6.7
364
Not enough data
6.7
363
Not enough data
Integration
8.2
2731
|
Verified
Not enough data
7.5
1960
|
Verified
Not enough data
7.5
1937
|
Verified
Not enough data
7.3
1373
|
Verified
Not enough data
7.8
1528
|
Verified
Not enough data
7.2
1293
|
Verified
Not enough data
Diagnosis
7.9
769
Not enough data
8.1
763
Not enough data
8.5
943
Not enough data
8.4
851
Not enough data
Tracking
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
1071
Not enough data
Feature Not Available
Not enough data
8.5
916
Not enough data
Reporting
8.8
1053
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
831
Not enough data
Agentic AI - Email Deliverability
6.4
116
Not enough data
6.2
116
Not enough data
6.4
113
Not enough data
6.5
114
Not enough data
6.4
114
Not enough data
Grammar
8.5
78
Not enough data
8.3
71
Not enough data
8.5
73
Not enough data
Formatting
8.2
67
Not enough data
8.2
71
Not enough data
7.8
67
Not enough data
Content
8.1
69
Not enough data
8.4
72
Not enough data
8.2
68
Not enough data
Product Type
8.7
70
Not enough data
8.0
66
Not enough data
Generative AI
8.5
25
Not enough data
8.7
25
Not enough data
Templates
8.1
1054
|
Verified
Not enough data
7.2
915
|
Verified
Not enough data
7.9
968
|
Verified
Not enough data
8.3
591
Not enough data
Edit
8.2
949
|
Verified
Not enough data
8.4
1037
|
Verified
Not enough data
7.9
837
|
Verified
Not enough data
Logistics
8.6
1017
|
Verified
Not enough data
7.7
878
|
Verified
Not enough data
7.9
809
|
Verified
Not enough data
8.8
597
Not enough data
Generative AI
7.3
158
Not enough data
7.3
154
Not enough data
Agentic AI - Email Template Builder
6.9
94
Not enough data
6.8
93
Not enough data
Marketing and Communications
8.2
597
Not enough data
8.1
624
Not enough data
7.9
558
Not enough data
8.7
755
Not enough data
8.9
770
Not enough data
Attendee Engagement
8.0
618
Not enough data
7.8
550
Not enough data
7.9
559
Not enough data
Registration
8.1
613
Not enough data
8.1
602
Not enough data
7.7
490
Not enough data
Generative AI
7.2
137
Not enough data
Agentic AI - Event Marketing
6.5
104
Not enough data
6.5
105
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.5
108
Not enough data
Text Messaging
8.6
76
Not enough data
7.9
65
Not enough data
8.4
68
Not enough data
8.4
70
Not enough data
8.4
68
Not enough data
8.1
68
Not enough data
8.5
74
Not enough data
7.9
65
Not enough data
SMS Platform
8.7
75
Not enough data
8.8
69
Not enough data
7.7
67
Not enough data
6.8
63
Not enough data
7.2
63
Not enough data
7.5
64
Not enough data
Agentic AI - SMS Marketing
6.4
12
Not enough data
7.5
12
Not enough data
6.8
12
Not enough data
7.4
12
Not enough data
7.1
12
Not enough data
7.2
12
Not enough data
Content & Collaboration
8.8(won by default)
178
Not enough data
8.7(won by default)
185
Not enough data
8.3(won by default)
161
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
182
Not enough data
Social Management
8.6(won by default)
198
Not enough data
8.8(won by default)
200
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
194
Not enough data
8.1(won by default)
182
Not enough data
8.8(won by default)
184
Not enough data
8.4(won by default)
148
Not enough data
Agentic AI - Social Media Management
6.8(won by default)
59
Not enough data
6.9(won by default)
59
Not enough data
6.8(won by default)
58
Not enough data
7.0(won by default)
58
Not enough data
7.0(won by default)
57
Not enough data
6.9(won by default)
56
Not enough data
6.8(won by default)
56
Not enough data
Platform Interoperability
Feature Not Available
Not enough data
Agentic AI - Social Media Advertising
6.7
39
Not enough data
6.9
39
Not enough data
6.7
39
Not enough data
7.3
40
Not enough data
7.3
38
Not enough data
7.3
38
Not enough data
Social Functionality
8.8
301
Not enough data
Campaign Management
9.0
307
Not enough data
8.9
290
Not enough data
8.9
287
Not enough data
8.4
248
Not enough data
8.6
252
Not enough data
8.9
256
Not enough data
9.0
242
Not enough data
8.4
224
Not enough data
8.4
234
Not enough data
8.7
258
Not enough data
8.3
245
Not enough data
8.0
212
Not enough data
8.3
225
Not enough data
Targeting
8.8
271
Not enough data
8.7
253
Not enough data
8.2
223
Not enough data
8.5
225
Not enough data
Platform
8.3
232
Not enough data
8.5
265
Not enough data
8.7
275
Not enough data
9.0
304
Not enough data
8.5
244
Not enough data
8.6
297
Not enough data
8.7
258
Not enough data
8.4
229
Not enough data
8.7
278
Not enough data
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
145
Not enough data
8.1
145
Feedback Analysis
Not enough data
8.2
143
Not enough data
7.9
142
Not enough data
7.6
138
Feedback Sources
Not enough data
8.1
144
Not enough data
9.0
147
Not enough data
7.8
139
Not enough data
7.7
138
Generative AI
Not enough data
7.3
131
Not enough data
7.6
84
Survey Management
8.3
262
9.0
1402
8.4
254
8.9
1407
Feature Not Available
8.6
1332
8.6
251
8.8
1373
Survey Customization
Feature Not Available
8.5
1152
8.5
249
8.2
1186
8.2
234
8.1
1075
Feature Not Available
8.1
901
Survey Insights
8.5
261
8.6
1328
Feature Not Available
8.0
932
8.6
250
8.5
1245
Feature Not Available
8.4
1133
Agentic AI - Survey
6.9
50
7.6
148
6.7
50
7.7
147
6.9
50
8.0
151
Customization
Not enough data
8.6
208
Not enough data
8.3
192
Not enough data
8.7
212
Not enough data
8.6
222
Additional Functionality
Not enough data
8.3
174
Not enough data
7.6
152
Not enough data
8.3
196
Not enough data
7.8
151
Not enough data
8.6
203
Customizations
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Growth
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Support
9.2
45
Not enough data
Categories
Categories
Shared Categories
Constant Contact and SurveyMonkey are categorized as Survey
Unique Categories
Constant Contact is categorized as SMS Marketing, Event Marketing, Email Template Builder, AI Writing Assistant, Email Deliverability, Website Builder, Social Media Advertising, Social Media Management, and Email Marketing
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
Reviews
Reviewers' Company Size
Constant Contact
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
12.4%
Marketing and Advertising
9.7%
Real Estate
4.5%
Education Management
4.0%
Religious Institutions
3.3%
Other
66.0%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Alternatives
Discussions
if i buy a email list of 10,000 can i send to all of those people at one time off your site?
10 Comments
BF
You can't buy and e-mail list and loaded it into Constant Contact. They will only send to people who have signed up to receive your e-blasts. You can have...Read more
What is constant contact software?
6 Comments
CO
Constant Contact software is an email program that allows user to design/create emails with pictures, graphics and text to be sent to customers and...Read more
Does a busy small business owner have time to market their company on Constant Contact? (Nope)
5 Comments
MR
You say no, but perhaps if you allow Constant Contact to do some of the work for you, you might have a bit more time to spend on all those other important...Read more
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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