Compare Constant Contact and SurveyMonkey
Featured Products
At a Glance
Market Segments
Small-Business (70.5% of reviews)
Small-Business (36.5% of reviews)
Entry-Level Pricing
Starting at $12.00 Per Month
Contact Us
Constant Contact
Star Rating
(7,388)4.1 out of 5
Market Segments
Small-Business (70.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $12.00 Per Month
Free Trial is available
Browse all 3 pricing plans
SurveyMonkey
Star Rating
(23,531)4.4 out of 5
Market Segments
Small-Business (36.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in user experience, with many praising its customizability and the ease of creating surveys without the need for training. Users appreciate that everything they need is available on a single platform, making it a go-to choice for quick and efficient data collection.
- Users say that Constant Contact is a solid option for small businesses, highlighting its all-in-one marketing tool capabilities. Reviewers find the templates provided to be a significant advantage, simplifying the management of email campaigns and enhancing creativity in outreach efforts.
- According to verified reviews, SurveyMonkey stands out for its ease of setup and integration capabilities, with users noting that it seamlessly connects with other software, such as Covr. This integration helps streamline workflows, making it easier to gather information from multiple sources.
- Reviewers mention that while Constant Contact offers decent pricing, it sometimes lacks the advanced features found in SurveyMonkey. Users appreciate the straightforward nature of Constant Contact, but some feel that it doesn't provide the same depth of functionality for survey creation and analysis.
- G2 reviewers highlight that SurveyMonkey's reporting and analytics features are particularly robust, allowing for deeper insights into survey results. Users have noted that the AI features enhance efficiency, enabling faster analysis and more informative outcomes, which is a significant advantage for data-driven decision-making.
- Users report that while both platforms are user-friendly, SurveyMonkey has a slight edge in overall satisfaction, reflected in its higher G2 Score. Reviewers appreciate the joy of submitting surveys and the informative nature of the feedback they receive, which contributes to a more engaging user experience.
Pricing
Entry-Level Pricing
Constant Contact
Lite
Starting at $12.00
Per Month
Start marketing today with a simple suite of email, social, and event management tools, all backed by marketing experts and legendary support.
- Basic email marketing with easy-to-use templates.
- Automated Welcome Email for new contacts
- Social Marketing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
Constant Contact
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.4
6,364
9.0
20,656
Ease of Use
8.5
6,404
9.2
20,774
Ease of Setup
8.6
3,563
9.0
8,111
Ease of Admin
8.6
3,115
8.9
7,620
Quality of Support
8.3
5,210
8.6
14,653
Has the product been a good partner in doing business?
8.6
2,988
8.8
6,670
Product Direction (% positive)
7.1
6,252
7.7
20,202
Features by Category
Email Marketing
8.6
4935
|
Verified
Not enough data
8.5
5065
|
Verified
Not enough data
8.9
4746
|
Verified
Not enough data
8.3
5031
|
Verified
Not enough data
8.9
5028
|
Verified
Not enough data
8.5
4862
|
Verified
Not enough data
8.3
3945
|
Verified
Not enough data
8.4
1785
|
Verified
Not enough data
7.9
1610
|
Verified
Not enough data
Reporting & Analytics
7.9
2389
|
Verified
Not enough data
8.4
4596
|
Verified
Not enough data
Generative AI
7.1
522
Not enough data
7.0
519
Not enough data
Agentic AI - Email Marketing
6.5
369
Not enough data
6.6
366
Not enough data
6.8
365
Not enough data
6.7
363
Not enough data
6.7
362
Not enough data
Integration
8.2
2732
|
Verified
Not enough data
7.5
1958
|
Verified
Not enough data
7.5
1938
|
Verified
Not enough data
7.3
1371
|
Verified
Not enough data
7.8
1524
|
Verified
Not enough data
7.2
1290
|
Verified
Not enough data
Diagnosis
7.9
768
Not enough data
8.1
763
Not enough data
8.5
948
Not enough data
8.4
851
Not enough data
Tracking
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
1088
Not enough data
Feature Not Available
Not enough data
8.5
924
Not enough data
Reporting
8.8
1068
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
829
Not enough data
Agentic AI - Email Deliverability
6.4
117
Not enough data
6.2
117
Not enough data
6.4
114
Not enough data
6.5
114
Not enough data
6.4
114
Not enough data
Grammar
8.5
77
Not enough data
8.3
70
Not enough data
8.5
72
Not enough data
Formatting
8.2
66
Not enough data
8.1
70
Not enough data
7.7
66
Not enough data
Content
8.1
68
Not enough data
8.3
71
Not enough data
8.2
67
Not enough data
Product Type
8.7
69
Not enough data
7.9
65
Not enough data
Generative AI
8.5
24
Not enough data
8.7
24
Not enough data
Templates
8.1
1059
|
Verified
Not enough data
7.2
917
|
Verified
Not enough data
7.9
971
|
Verified
Not enough data
8.3
592
Not enough data
Edit
8.2
955
|
Verified
Not enough data
8.4
1046
|
Verified
Not enough data
7.9
843
|
Verified
Not enough data
Logistics
8.6
1030
|
Verified
Not enough data
7.7
877
|
Verified
Not enough data
7.9
811
|
Verified
Not enough data
8.8
603
Not enough data
Generative AI
7.3
158
Not enough data
7.3
154
Not enough data
Agentic AI - Email Template Builder
6.9
94
Not enough data
6.8
93
Not enough data
Marketing and Communications
8.2
598
Not enough data
8.1
625
Not enough data
7.9
559
Not enough data
8.7
760
Not enough data
8.9
774
Not enough data
Attendee Engagement
8.0
619
Not enough data
7.8
551
Not enough data
7.9
560
Not enough data
Registration
8.1
615
Not enough data
8.1
603
Not enough data
7.7
490
Not enough data
Generative AI
7.2
137
Not enough data
Agentic AI - Event Marketing
6.5
104
Not enough data
6.5
105
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.6
109
Not enough data
Text Messaging
8.6
73
Not enough data
7.8
64
Not enough data
8.4
68
Not enough data
8.4
70
Not enough data
8.4
67
Not enough data
8.1
67
Not enough data
8.5
74
Not enough data
7.8
64
Not enough data
SMS Platform
8.7
75
Not enough data
8.8
69
Not enough data
7.7
66
Not enough data
6.7
62
Not enough data
7.2
62
Not enough data
7.4
63
Not enough data
Agentic AI - SMS Marketing
6.4
12
Not enough data
7.5
12
Not enough data
6.8
12
Not enough data
7.4
12
Not enough data
7.1
12
Not enough data
7.2
12
Not enough data
Content & Collaboration
8.8(won by default)
179
Not enough data
8.7(won by default)
185
Not enough data
8.3(won by default)
161
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
182
Not enough data
Social Management
8.6(won by default)
201
Not enough data
8.8(won by default)
204
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
196
Not enough data
8.1(won by default)
183
Not enough data
8.8(won by default)
187
Not enough data
8.4(won by default)
148
Not enough data
Agentic AI - Social Media Management
6.8(won by default)
59
Not enough data
6.9(won by default)
59
Not enough data
6.8(won by default)
58
Not enough data
7.0(won by default)
58
Not enough data
7.0(won by default)
57
Not enough data
6.9(won by default)
56
Not enough data
6.8(won by default)
56
Not enough data
Platform Interoperability
Feature Not Available
Not enough data
Agentic AI - Social Media Advertising
6.6
38
Not enough data
6.8
38
Not enough data
6.6
38
Not enough data
7.3
39
Not enough data
7.3
37
Not enough data
7.3
37
Not enough data
Social Functionality
8.8
300
Not enough data
Campaign Management
9.0
307
Not enough data
8.9
290
Not enough data
8.9
286
Not enough data
8.4
246
Not enough data
8.6
250
Not enough data
8.9
253
Not enough data
9.0
240
Not enough data
8.4
221
Not enough data
8.4
232
Not enough data
8.7
256
Not enough data
8.3
243
Not enough data
8.0
210
Not enough data
8.3
223
Not enough data
Targeting
8.8
270
Not enough data
8.7
252
Not enough data
8.2
221
Not enough data
8.5
223
Not enough data
Platform
8.2
231
Not enough data
8.5
265
Not enough data
8.7
273
Not enough data
9.0
302
Not enough data
8.5
242
Not enough data
8.6
295
Not enough data
8.7
256
Not enough data
8.4
227
Not enough data
8.7
276
Not enough data
Feedback Management
Not enough data
7.8
150
Not enough data
8.1
146
Not enough data
8.1
158
Feedback Analysis
Not enough data
8.2
145
Not enough data
7.9
145
Not enough data
7.6
139
Feedback Sources
Not enough data
8.1
147
Not enough data
9.1
169
Not enough data
7.8
139
Not enough data
7.7
137
Generative AI
Not enough data
7.4
131
Not enough data
7.6
82
Survey Management
8.3
265
9.0
1498
8.4
254
8.9
1440
Feature Not Available
8.6
1357
8.6
252
8.9
1413
Survey Customization
Feature Not Available
8.4
1168
8.5
250
8.2
1204
8.2
234
8.1
1074
Feature Not Available
8.1
905
Survey Insights
8.5
262
8.6
1409
Feature Not Available
8.0
946
8.6
251
8.5
1265
Feature Not Available
8.4
1138
Agentic AI - Survey
6.9
50
7.6
147
6.7
50
7.7
150
6.9
50
8.0
151
Customization
Not enough data
8.6
210
Not enough data
8.3
195
Not enough data
8.7
215
Not enough data
8.6
228
Additional Functionality
Not enough data
8.3
174
Not enough data
7.6
152
Not enough data
8.3
198
Not enough data
7.8
151
Not enough data
8.5
206
Customizations
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Growth
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Support
9.2
45
Not enough data
Categories
Categories
Shared Categories
Constant Contact and SurveyMonkey are categorized as Survey
Unique Categories
Constant Contact is categorized as SMS Marketing, Event Marketing, Email Template Builder, AI Writing Assistant, Email Deliverability, Website Builder, Social Media Advertising, Social Media Management, and Email Marketing
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
Reviews
Reviewers' Company Size
Constant Contact
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
12.5%
Marketing and Advertising
9.6%
Real Estate
4.4%
Education Management
4.0%
Religious Institutions
3.4%
Other
66.1%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Alternatives
Discussions
if i buy a email list of 10,000 can i send to all of those people at one time off your site?
10 Comments
BF
You can't buy and e-mail list and loaded it into Constant Contact. They will only send to people who have signed up to receive your e-blasts. You can have...Read more
What is constant contact software?
6 Comments
HS
An efficient, easy-to-employ method of communicating your marketing and/or fundraising messages online.Read more
Does a busy small business owner have time to market their company on Constant Contact? (Nope)
5 Comments
MR
You say no, but perhaps if you allow Constant Contact to do some of the work for you, you might have a bit more time to spend on all those other important...Read more
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
EK
Hello Ravish,
We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic...Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
LS
Yes. There are different visual graph options that make viewing and presenting results extremely easy.Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
