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Compare Constant Contact and SMTP.com 
Featured Products
At a Glance
Market Segments
Small-Business (70.6% of reviews)
Small-Business (64.3% of reviews)
Entry-Level Pricing
Starting at $12.00 Per Month
$25/month
Constant Contact
Star Rating
(7,231)4.1 out of 5
Market Segments
Small-Business (70.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $12.00 Per Month
Free Trial is available
Browse all 3 pricing plansSMTP.com
Star Rating
(42)3.3 out of 5
Market Segments
Small-Business (64.3% of reviews)
Pros & Cons
Entry-Level Pricing
$25/month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Constant Contact excels in user satisfaction, boasting a significantly higher overall rating compared to SMTP.com. Users appreciate its user-friendly interface and the ability to create personalized messages, making client outreach feel special and organized.
- According to verified reviews, Constant Contact's implementation process is praised for its simplicity, with users highlighting easy-to-setup templates and straightforward email tracking features. In contrast, SMTP.com faces challenges in this area, with users noting a less intuitive setup experience.
- Reviewers mention that Constant Contact provides a robust support system, reflected in its higher quality of support ratings. Users feel well-supported, which enhances their overall experience, while SMTP.com users express some dissatisfaction with support responsiveness.
- Users say that Constant Contact's reporting and analytics features are superior, allowing for better campaign performance tracking. This is complemented by feedback on its campaign performance metrics, which help users optimize their email strategies effectively, whereas SMTP.com, while functional, does not receive the same level of praise in this area.
- According to recent user feedback, Constant Contact is favored for its ability to meet the needs of small businesses, with a large percentage of its users coming from this segment. SMTP.com, while also serving small businesses, does not resonate as strongly with this audience, as reflected in its lower satisfaction scores.
- G2 reviewers highlight that Constant Contact's email deliverability rates are impressive, contributing to its high G2 Score. Users report successful inbox placements and effective list management, while SMTP.com, despite some positive feedback on delivery rates, does not match the same level of user confidence in this critical area.
Pricing
Entry-Level Pricing
Constant Contact
Lite
Starting at $12.00
Per Month
Start marketing today with a simple suite of email, social, and event management tools, all backed by marketing experts and legendary support.
- Basic email marketing with easy-to-use templates.
- Automated Welcome Email for new contacts
- Social Marketing
Free Trial
Constant Contact
Free Trial is available
SMTP.com
No trial information availableRatings
Meets Requirements
8.4
6,251
7.3
37
Ease of Use
8.5
6,289
7.3
37
Ease of Setup
8.6
3,461
6.7
23
Ease of Admin
8.6
3,014
6.9
23
Quality of Support
8.3
5,117
6.9
37
Has the product been a good partner in doing business?
8.6
2,888
6.2
23
Product Direction (% positive)
7.1
6,150
6.6
38
Features by Category
Email Marketing
8.6
4907
|
Verified
Not enough data
8.5
5008
|
Verified
Not enough data
8.9
4728
|
Verified
Not enough data
8.3
4973
|
Verified
Not enough data
8.9
4967
|
Verified
Not enough data
8.5
4841
|
Verified
Not enough data
8.3
3924
|
Verified
Not enough data
8.4
1773
|
Verified
Not enough data
7.9
1607
|
Verified
Not enough data
Reporting & Analytics
7.9
2383
|
Verified
Not enough data
8.4
4561
|
Verified
Not enough data
Generative AI
7.1
520
Not enough data
7.0
519
Not enough data
Agentic AI - Email Marketing
6.5
369
Not enough data
6.6
365
Not enough data
6.8
364
Not enough data
6.7
363
Not enough data
6.7
362
Not enough data
Integration
8.2
2730
|
Verified
Not enough data
7.5
1959
|
Verified
Not enough data
7.5
1935
|
Verified
Not enough data
7.3
1371
|
Verified
Not enough data
7.8
1526
|
Verified
Not enough data
7.2
1291
|
Verified
Not enough data
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.5
10
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integrations
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
7.1
13
Not enough data
7.3
13
Not enough data
7.3
11
Not enough data
6.2
15
Not enough data
6.6
15
Not enough data
6.8
15
Not enough data
6.4
14
Not enough data
6.1
16
Diagnosis
7.9
768
7.8
20
8.1
762
7.9
21
8.5
942
7.8
20
8.4
850
7.5
21
Tracking
Feature Not Available
7.5
21
Feature Not Available
8.0
20
8.8
1070
7.3
21
Feature Not Available
7.4
20
8.5
915
7.4
21
Reporting
8.8
1052
7.8
20
Feature Not Available
7.8
20
Feature Not Available
8.0
20
8.0
830
7.4
20
Agentic AI - Email Deliverability
6.4
115
Not enough data
6.2
115
Not enough data
6.3
112
Not enough data
6.4
113
Not enough data
6.4
113
Not enough data
Grammar
8.5
77
Not enough data
8.3
70
Not enough data
8.5
72
Not enough data
Formatting
8.2
66
Not enough data
8.1
70
Not enough data
7.7
66
Not enough data
Content
8.1
68
Not enough data
8.3
71
Not enough data
8.2
67
Not enough data
Product Type
8.7
69
Not enough data
7.9
65
Not enough data
Generative AI
8.5
24
Not enough data
8.7
24
Not enough data
Templates
8.1
1054
|
Verified
Not enough data
7.2
915
|
Verified
Not enough data
7.9
968
|
Verified
Not enough data
8.3
591
Not enough data
Edit
8.2
949
|
Verified
Not enough data
8.4
1037
|
Verified
Not enough data
7.9
837
|
Verified
Not enough data
Logistics
8.6
1017
|
Verified
Not enough data
7.7
878
|
Verified
Not enough data
7.9
809
|
Verified
Not enough data
8.8
597
Not enough data
Generative AI
7.3
158
Not enough data
7.3
154
Not enough data
Agentic AI - Email Template Builder
6.9
94
Not enough data
6.8
93
Not enough data
Marketing and Communications
8.2
597
Not enough data
8.1
623
Not enough data
7.9
558
Not enough data
8.7
755
Not enough data
8.9
770
Not enough data
Attendee Engagement
8.0
618
Not enough data
7.8
550
Not enough data
7.9
559
Not enough data
Registration
8.1
613
Not enough data
8.1
601
Not enough data
7.7
489
Not enough data
Generative AI
7.2
137
Not enough data
Agentic AI - Event Marketing
6.5
104
Not enough data
6.5
105
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.5
108
Not enough data
Text Messaging
8.6
75
Not enough data
7.8
64
Not enough data
8.4
68
Not enough data
8.4
70
Not enough data
8.4
67
Not enough data
8.1
67
Not enough data
8.5
74
Not enough data
7.8
64
Not enough data
SMS Platform
8.7
75
Not enough data
8.8
69
Not enough data
7.7
66
Not enough data
6.7
62
Not enough data
7.2
62
Not enough data
7.4
63
Not enough data
Agentic AI - SMS Marketing
6.4
12
Not enough data
7.5
12
Not enough data
6.8
12
Not enough data
7.4
12
Not enough data
7.1
12
Not enough data
7.2
12
Not enough data
Content & Collaboration
8.8(won by default)
178
Not enough data
8.7(won by default)
185
Not enough data
8.3(won by default)
161
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
182
Not enough data
Social Management
8.6(won by default)
198
Not enough data
8.8(won by default)
200
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
194
Not enough data
8.1(won by default)
182
Not enough data
8.8(won by default)
184
Not enough data
8.4(won by default)
148
Not enough data
Agentic AI - Social Media Management
6.8(won by default)
59
Not enough data
6.9(won by default)
59
Not enough data
6.8(won by default)
58
Not enough data
7.0(won by default)
58
Not enough data
7.0(won by default)
57
Not enough data
6.9(won by default)
56
Not enough data
6.8(won by default)
56
Not enough data
Platform Interoperability
Feature Not Available
Not enough data
Agentic AI - Social Media Advertising
6.6
38
Not enough data
6.8
38
Not enough data
6.6
38
Not enough data
7.3
39
Not enough data
7.3
37
Not enough data
7.3
37
Not enough data
Social Functionality
8.8
300
Not enough data
Campaign Management
9.0
306
Not enough data
8.9
289
Not enough data
8.9
286
Not enough data
8.4
247
Not enough data
8.6
251
Not enough data
8.9
255
Not enough data
9.0
241
Not enough data
8.4
223
Not enough data
8.4
233
Not enough data
8.7
257
Not enough data
8.3
244
Not enough data
8.0
211
Not enough data
8.3
224
Not enough data
Targeting
8.8
270
Not enough data
8.7
252
Not enough data
8.2
222
Not enough data
8.5
224
Not enough data
Platform
8.2
231
Not enough data
8.5
264
Not enough data
8.7
274
Not enough data
9.0
303
Not enough data
8.5
243
Not enough data
8.6
296
Not enough data
8.7
257
Not enough data
8.4
228
Not enough data
8.7
277
Not enough data
Survey Management
8.3
262
Not enough data
8.4
254
Not enough data
Feature Not Available
Not enough data
8.6
251
Not enough data
Survey Customization
Feature Not Available
Not enough data
8.5
249
Not enough data
8.2
234
Not enough data
Feature Not Available
Not enough data
Survey Insights
8.5
261
Not enough data
Feature Not Available
Not enough data
8.6
250
Not enough data
Feature Not Available
Not enough data
Agentic AI - Survey
6.9
50
Not enough data
6.7
50
Not enough data
6.9
50
Not enough data
Customizations
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Growth
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Support
9.2
45
Not enough data
Categories
Categories
Shared Categories
Constant Contact and SMTP.com are categorized as Email Deliverability
Unique Categories
Constant Contact is categorized as SMS Marketing, Event Marketing, Email Template Builder, AI Writing Assistant, Website Builder, Social Media Advertising, Social Media Management, Email Marketing, and Survey
SMTP.com is categorized as Transactional Email
Reviews
Reviewers' Company Size
Constant Contact
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SMTP.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
12.4%
Marketing and Advertising
9.7%
Real Estate
4.5%
Education Management
4.0%
Religious Institutions
3.3%
Other
66.0%
Marketing and Advertising
23.8%
Information Technology and Services
16.7%
Financial Services
14.3%
Non-Profit Organization Management
4.8%
Computer Software
4.8%
Other
35.7%
Alternatives
Discussions
if i buy a email list of 10,000 can i send to all of those people at one time off your site?
10 Comments
BF
You can't buy and e-mail list and loaded it into Constant Contact. They will only send to people who have signed up to receive your e-blasts. You can have...Read more
What is constant contact software?
6 Comments
CO
Constant Contact software is an email program that allows user to design/create emails with pictures, graphics and text to be sent to customers and...Read more
Does a busy small business owner have time to market their company on Constant Contact? (Nope)
5 Comments
MR
You say no, but perhaps if you allow Constant Contact to do some of the work for you, you might have a bit more time to spend on all those other important...Read more
Contracts for simple plans?
1 Comment
AW
No, my understanding is you can pay monthly without any long-term contract obligations. Read more
SMTP.com has no more discussions with answers
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