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At a Glance
Market Segments
Small-Business (70.6% of reviews)
Small-Business (68.6% of reviews)
Entry-Level Pricing
Starting at $12.00 Per Month
$14.95 to $29.95 per month
Constant Contact
Star Rating
(7,213)4.1 out of 5
Market Segments
Small-Business (70.6% of reviews)
Entry-Level Pricing
Starting at $12.00 Per Month
Free Trial is available
Browse all 3 pricing plansTwilio SendGrid Email API
Star Rating
(359)4.0 out of 5
Market Segments
Small-Business (68.6% of reviews)
Entry-Level Pricing
$14.95 to $29.95 per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Constant Contact excels in "Manage Email Lists" with a score of 8.4, making it easier for small businesses to segment and target their audience effectively. In contrast, Twilio SendGrid Email API received a lower score of 6.8 in this area, indicating a less user-friendly experience for list management.
- Reviewers mention that Constant Contact's "Quality of Support" is rated at 8.2, which is significantly higher than Twilio SendGrid's 7.6. This suggests that users of Constant Contact feel more supported and satisfied with the assistance they receive.
- G2 users highlight Constant Contact's strong performance in "Automated Email Responses" with a score of 8.3, while Twilio SendGrid's score of 7.3 indicates that its automation features may not be as robust or intuitive for users looking to streamline their email marketing efforts.
- Users on G2 appreciate Constant Contact's "Email Customization" capabilities, scoring 8.8, which allows for more personalized marketing campaigns. In comparison, Twilio SendGrid's score of 7.6 suggests that its customization options may not meet the same level of user expectations.
- Reviewers mention that Constant Contact's "Ease of Setup" is rated at 8.5, making it a more accessible choice for users who may not be tech-savvy. Twilio SendGrid, with a score of 8.2, still offers a decent setup experience but may require more technical knowledge.
- Users say that Constant Contact's "High-Volume Sending" capabilities are rated at 8.8, which is beneficial for businesses looking to scale their email marketing efforts. Twilio SendGrid's score of 7.8 indicates that while it can handle high volumes, it may not be as efficient or user-friendly in this regard.
Pricing
Entry-Level Pricing
Constant Contact
Lite
Starting at $12.00
Per Month
Start marketing today with a simple suite of email, social, and event management tools, all backed by marketing experts and legendary support.
- Basic email marketing with easy-to-use templates.
- Automated Welcome Email for new contacts
- Social Marketing
Twilio SendGrid Email API
ESSENTIALS (40K, 100K Packages)
$14.95 to $29.95
per month
Two packages to meet your mail sending needs
- Easy to Use APIs and Webhooks
- Detailed Analytics and Reporting
- DKIM Customization
Free Trial
Constant Contact
Free Trial is available
Twilio SendGrid Email API
Free Trial is available
Ratings
Meets Requirements
8.4
6,238
8.5
310
Ease of Use
8.5
6,276
8.2
312
Ease of Setup
8.6
3,449
8.2
174
Ease of Admin
8.6
3,003
8.2
173
Quality of Support
8.3
5,106
7.5
248
Has the product been a good partner in doing business?
8.6
2,877
7.8
162
Product Direction (% positive)
7.1
6,137
7.2
297
Features by Category
Email Marketing
8.6
4904
|
Verified
Not enough data
8.5
5003
|
Verified
Not enough data
8.9
4724
|
Verified
Not enough data
8.3
4966
|
Verified
Not enough data
8.9
4958
|
Verified
Not enough data
8.5
4836
|
Verified
Not enough data
8.3
3921
|
Verified
Not enough data
8.4
1772
|
Verified
Not enough data
7.8
1602
|
Verified
Not enough data
Reporting & Analytics
7.9
2381
|
Verified
Not enough data
8.4
4557
|
Verified
Not enough data
Generative AI
7.1
521
Not enough data
7.0
520
Not enough data
Agentic AI - Email Marketing
6.5
370
Not enough data
6.6
366
Not enough data
6.8
365
Not enough data
6.7
363
Not enough data
6.7
363
Not enough data
Integration
8.2
2728
|
Verified
Not enough data
7.5
1959
|
Verified
Not enough data
7.5
1935
|
Verified
Not enough data
7.3
1371
|
Verified
Not enough data
7.8
1522
|
Verified
Not enough data
7.2
1291
|
Verified
Not enough data
Administration
Not enough data
7.9
85
Not enough data
7.5
77
Not enough data
8.1
83
Not enough data
8.1
89
Not enough data
7.9
97
Not enough data
8.3
100
Integrations
Not enough data
8.9
91
Not enough data
8.7
83
Not enough data
9.3
120
Not enough data
8.3
72
Platform
Not enough data
9.2
86
Not enough data
8.7
70
Not enough data
8.6
74
Not enough data
8.4
116
Not enough data
8.3
109
Not enough data
8.3
121
Not enough data
8.6
87
Not enough data
8.7
126
Diagnosis
7.9
766
8.3
96
8.1
760
8.9
104
8.5
940
8.5
97
8.4
849
8.7
96
Tracking
Feature Not Available
8.9
115
Feature Not Available
8.4
99
8.8
1067
8.7
115
Feature Not Available
8.5
107
8.5
913
8.4
102
Reporting
8.8
1050
8.3
97
Feature Not Available
8.1
108
Feature Not Available
8.3
93
8.0
828
8.0
107
Agentic AI - Email Deliverability
6.4
115
Not enough data
6.2
115
Not enough data
6.4
112
Not enough data
6.5
113
Not enough data
6.4
113
Not enough data
Grammar
8.5
78
Not enough data
8.3
71
Not enough data
8.5
73
Not enough data
Formatting
8.2
67
Not enough data
8.2
71
Not enough data
7.8
67
Not enough data
Content
8.1
69
Not enough data
8.4
72
Not enough data
8.2
68
Not enough data
Product Type
8.7
70
Not enough data
8.0
66
Not enough data
Generative AI
8.5
25
Not enough data
8.7
25
Not enough data
Templates
8.1
1052
|
Verified
Not enough data
7.2
913
|
Verified
Not enough data
7.9
966
|
Verified
Not enough data
8.3
590
Not enough data
Edit
8.2
946
|
Verified
Not enough data
8.4
1035
|
Verified
Not enough data
7.9
835
|
Verified
Not enough data
Logistics
8.6
1014
|
Verified
Not enough data
7.7
876
|
Verified
Not enough data
7.9
807
|
Verified
Not enough data
8.8
595
Not enough data
Generative AI
7.3
158
Not enough data
7.3
154
Not enough data
Agentic AI - Email Template Builder
6.9
94
Not enough data
6.8
93
Not enough data
Marketing and Communications
8.2
596
Not enough data
8.1
622
Not enough data
7.9
557
Not enough data
8.7
753
Not enough data
8.9
768
Not enough data
Attendee Engagement
8.0
617
Not enough data
7.8
549
Not enough data
7.9
558
Not enough data
Registration
8.1
612
Not enough data
8.1
601
Not enough data
7.7
489
Not enough data
Generative AI
7.2
137
Not enough data
Agentic AI - Event Marketing
6.5
104
Not enough data
6.5
105
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.5
108
Not enough data
Text Messaging
8.6
74
Not enough data
7.9
65
Not enough data
8.4
68
Not enough data
8.4
70
Not enough data
8.4
68
Not enough data
8.1
68
Not enough data
8.5
74
Not enough data
7.9
65
Not enough data
SMS Platform
8.7
75
Not enough data
8.8
69
Not enough data
7.7
67
Not enough data
6.8
63
Not enough data
7.2
63
Not enough data
7.5
64
Not enough data
Agentic AI - SMS Marketing
6.4
12
Not enough data
7.5
12
Not enough data
6.8
12
Not enough data
7.4
12
Not enough data
7.1
12
Not enough data
7.2
12
Not enough data
Content & Collaboration
8.8(won by default)
178
Not enough data
8.7(won by default)
185
Not enough data
8.3(won by default)
161
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
182
Not enough data
Social Management
8.6(won by default)
197
Not enough data
8.8(won by default)
199
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
194
Not enough data
8.1(won by default)
179
Not enough data
8.8(won by default)
184
Not enough data
8.4(won by default)
148
Not enough data
Agentic AI - Social Media Management
6.8(won by default)
59
Not enough data
6.9(won by default)
59
Not enough data
6.8(won by default)
58
Not enough data
7.0(won by default)
58
Not enough data
7.0(won by default)
57
Not enough data
6.9(won by default)
56
Not enough data
6.8(won by default)
56
Not enough data
Platform Interoperability
Feature Not Available
Not enough data
Agentic AI - Social Media Advertising
6.7
39
Not enough data
6.9
39
Not enough data
6.7
39
Not enough data
7.3
39
Not enough data
7.3
38
Not enough data
7.3
38
Not enough data
Social Functionality
8.8
299
Not enough data
Campaign Management
9.0
304
Not enough data
8.9
288
Not enough data
8.9
286
Not enough data
8.4
247
Not enough data
8.6
251
Not enough data
8.9
255
Not enough data
9.0
241
Not enough data
8.4
223
Not enough data
8.4
233
Not enough data
8.7
257
Not enough data
8.3
244
Not enough data
8.0
211
Not enough data
8.3
224
Not enough data
Targeting
8.9
270
Not enough data
8.7
252
Not enough data
8.2
222
Not enough data
8.5
224
Not enough data
Platform
8.3
231
Not enough data
8.5
263
Not enough data
8.7
273
Not enough data
9.0
301
Not enough data
8.5
242
Not enough data
8.6
295
Not enough data
8.7
257
Not enough data
8.4
228
Not enough data
8.7
277
Not enough data
Survey Management
8.3
262
Not enough data
8.4
254
Not enough data
Feature Not Available
Not enough data
8.6
251
Not enough data
Survey Customization
Feature Not Available
Not enough data
8.5
249
Not enough data
8.2
234
Not enough data
Feature Not Available
Not enough data
Survey Insights
8.5
261
Not enough data
Feature Not Available
Not enough data
8.6
250
Not enough data
Feature Not Available
Not enough data
Agentic AI - Survey
6.9
50
Not enough data
6.7
50
Not enough data
6.9
50
Not enough data
Customizations
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Growth
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Support
9.2
45
Not enough data
Categories
Categories
Shared Categories
Constant Contact and Twilio SendGrid Email API are categorized as Email Deliverability
Unique Categories
Constant Contact is categorized as SMS Marketing, Event Marketing, Email Template Builder, AI Writing Assistant, Website Builder, Social Media Advertising, Social Media Management, Email Marketing, and Survey
Twilio SendGrid Email API is categorized as Transactional Email
Reviews
Reviewers' Company Size
Constant Contact
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio SendGrid Email API
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
12.4%
Marketing and Advertising
9.7%
Real Estate
4.5%
Education Management
4.0%
Religious Institutions
3.3%
Other
66.1%
Computer Software
18.1%
Information Technology and Services
13.8%
Marketing and Advertising
8.6%
Internet
7.2%
Financial Services
5.5%
Other
46.8%
Alternatives
Discussions
if i buy a email list of 10,000 can i send to all of those people at one time off your site?
10 Comments
BF
You can't buy and e-mail list and loaded it into Constant Contact. They will only send to people who have signed up to receive your e-blasts. You can have...Read more
What is constant contact software?
6 Comments
CO
Constant Contact software is an email program that allows user to design/create emails with pictures, graphics and text to be sent to customers and...Read more
Does a busy small business owner have time to market their company on Constant Contact? (Nope)
5 Comments
MR
You say no, but perhaps if you allow Constant Contact to do some of the work for you, you might have a bit more time to spend on all those other important...Read more
Can I send from more than one domain through SendGrid?
1 Comment
BF
Yes, you can. Here is a more detailed answer from Sendgrid's Docs:...Read more
What is my API Key?
1 Comment
TD
API key is authorization key between two different application or platform. Read more
Twilio SendGrid Email API has no more discussions with answers
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