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At a Glance
Market Segments
Small-Business (70.6% of reviews)
Small-Business (63.6% of reviews)
Entry-Level Pricing
Starting at $12.00 Per Month
$65.00 0 NA Month
Constant Contact
Star Rating
(7,232)4.1 out of 5
Market Segments
Small-Business (70.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $12.00 Per Month
Free Trial is available
Browse all 3 pricing plansMergeMail
Star Rating
(11)4.5 out of 5
Market Segments
Small-Business (63.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$65.00 0 NA Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Constant Contact excels in user experience, highlighting its user-friendly interface and organized layout, which makes reaching out to clients seamless. Users appreciate the ability to create lists for clients and easily track emails, enhancing their overall communication strategy.
- Users say MergeMail stands out for its innovative approach to sending personalized bulk emails. Reviewers mention that it allows for easy integration with Google Sheets, making it simple to fill in variable data and create templates, which is particularly beneficial for those managing multiple email accounts.
- According to verified reviews, Constant Contact has a significant advantage in overall user satisfaction, reflected in its high G2 Score. With over 7,000 reviews, users consistently praise its quick implementation process and the ease of setting up templates, making it a reliable choice for small businesses.
- Reviewers mention that MergeMail offers a unique feature with its single inbox that consolidates multiple email accounts, which users find invaluable for managing discussions without the hassle of toggling between different inboxes. This feature is particularly appreciated by busy professionals.
- G2 reviewers highlight that while Constant Contact has a strong presence in the small business market, it sometimes struggles to meet specific workflow needs, with some users noting configuration challenges. This contrasts with MergeMail, which has received higher ratings for its ease of use and setup, making it appealing for those who prioritize simplicity.
- Users report that MergeMail's tracking capabilities for open emails and clicks are a significant advantage, allowing users to monitor engagement effectively. This feature, combined with its ease of sending multiple emails daily, positions MergeMail as a strong contender for professionals looking for efficiency in their email campaigns.
Pricing
Entry-Level Pricing
Constant Contact
Lite
Starting at $12.00
Per Month
Start marketing today with a simple suite of email, social, and event management tools, all backed by marketing experts and legendary support.
- Basic email marketing with easy-to-use templates.
- Automated Welcome Email for new contacts
- Social Marketing
Free Trial
Constant Contact
Free Trial is available
MergeMail
No trial information availableRatings
Meets Requirements
8.4
6,251
9.0
10
Ease of Use
8.5
6,289
9.0
10
Ease of Setup
8.6
3,461
Not enough data
Ease of Admin
8.6
3,013
Not enough data
Quality of Support
8.3
5,117
9.3
10
Has the product been a good partner in doing business?
8.6
2,887
Not enough data
Product Direction (% positive)
7.1
6,150
7.7
10
Features by Category
Email Marketing
8.6
4908
|
Verified
Not enough data
8.5
5008
|
Verified
Not enough data
8.9
4729
|
Verified
Not enough data
8.3
4974
|
Verified
Not enough data
8.9
4968
|
Verified
Not enough data
8.5
4841
|
Verified
Not enough data
8.3
3925
|
Verified
Not enough data
8.4
1774
|
Verified
Not enough data
7.9
1608
|
Verified
Not enough data
Reporting & Analytics
7.9
2384
|
Verified
Not enough data
8.4
4561
|
Verified
Not enough data
Generative AI
7.1
521
Not enough data
7.0
520
Not enough data
Agentic AI - Email Marketing
6.5
370
Not enough data
6.6
366
Not enough data
6.8
365
Not enough data
6.7
364
Not enough data
6.7
363
Not enough data
Integration
8.2
2731
|
Verified
Not enough data
7.5
1960
|
Verified
Not enough data
7.5
1937
|
Verified
Not enough data
7.3
1373
|
Verified
Not enough data
7.8
1527
|
Verified
Not enough data
7.2
1293
|
Verified
Not enough data
Diagnosis
7.9
769
Not enough data
8.1
763
Not enough data
8.5
943
Not enough data
8.4
851
Not enough data
Tracking
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
1071
Not enough data
Feature Not Available
Not enough data
8.5
916
Not enough data
Reporting
8.8
1053
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
831
Not enough data
Agentic AI - Email Deliverability
6.4
116
Not enough data
6.2
116
Not enough data
6.4
113
Not enough data
6.5
114
Not enough data
6.4
114
Not enough data
Grammar
8.5
78
Not enough data
8.3
71
Not enough data
8.5
73
Not enough data
Formatting
8.2
67
Not enough data
8.2
71
Not enough data
7.8
67
Not enough data
Content
8.1
69
Not enough data
8.4
72
Not enough data
8.2
68
Not enough data
Product Type
8.7
70
Not enough data
8.0
66
Not enough data
Generative AI
8.5
25
Not enough data
8.7
25
Not enough data
Templates
8.1
1054
|
Verified
9.7
6
7.2
915
|
Verified
9.4
6
7.9
968
|
Verified
Not enough data
8.3
591
Not enough data
Edit
8.2
949
|
Verified
Not enough data
8.4
1037
|
Verified
9.0
5
7.9
837
|
Verified
9.0
5
Logistics
8.6
1017
|
Verified
9.4
6
7.7
878
|
Verified
9.0
5
7.9
809
|
Verified
9.4
6
8.8
597
Not enough data
Generative AI
7.3
158
Not enough data
7.3
154
Not enough data
Agentic AI - Email Template Builder
6.9
94
Not enough data
6.8
93
Not enough data
Marketing and Communications
8.2
597
Not enough data
8.1
624
Not enough data
7.9
558
Not enough data
8.7
755
Not enough data
8.9
770
Not enough data
Attendee Engagement
8.0
618
Not enough data
7.8
550
Not enough data
7.9
559
Not enough data
Registration
8.1
613
Not enough data
8.1
602
Not enough data
7.7
490
Not enough data
Generative AI
7.2
137
Not enough data
Agentic AI - Event Marketing
6.5
104
Not enough data
6.5
105
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.5
108
Not enough data
Text Messaging
8.6
76
Not enough data
7.9
65
Not enough data
8.4
68
Not enough data
8.4
70
Not enough data
8.4
68
Not enough data
8.1
68
Not enough data
8.5
74
Not enough data
7.9
65
Not enough data
SMS Platform
8.7
75
Not enough data
8.8
69
Not enough data
7.7
67
Not enough data
6.8
63
Not enough data
7.2
63
Not enough data
7.5
64
Not enough data
Agentic AI - SMS Marketing
6.4
12
Not enough data
7.5
12
Not enough data
6.8
12
Not enough data
7.4
12
Not enough data
7.1
12
Not enough data
7.2
12
Not enough data
Content & Collaboration
8.8(won by default)
178
Not enough data
8.7(won by default)
185
Not enough data
8.3(won by default)
161
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
182
Not enough data
Social Management
8.6(won by default)
197
Not enough data
8.8(won by default)
200
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
194
Not enough data
8.1(won by default)
181
Not enough data
8.8(won by default)
184
Not enough data
8.4(won by default)
148
Not enough data
Agentic AI - Social Media Management
6.8(won by default)
59
Not enough data
6.9(won by default)
59
Not enough data
6.8(won by default)
58
Not enough data
7.0(won by default)
58
Not enough data
7.0(won by default)
57
Not enough data
6.9(won by default)
56
Not enough data
6.8(won by default)
56
Not enough data
Platform Interoperability
Feature Not Available
Not enough data
Agentic AI - Social Media Advertising
6.7
39
Not enough data
6.9
39
Not enough data
6.7
39
Not enough data
7.3
39
Not enough data
7.3
38
Not enough data
7.3
38
Not enough data
Social Functionality
8.8
301
Not enough data
Campaign Management
9.0
306
Not enough data
8.9
290
Not enough data
8.9
287
Not enough data
8.4
248
Not enough data
8.6
252
Not enough data
8.9
256
Not enough data
9.0
242
Not enough data
8.4
224
Not enough data
8.4
234
Not enough data
8.7
258
Not enough data
8.3
245
Not enough data
8.0
212
Not enough data
8.3
225
Not enough data
Targeting
8.8
271
Not enough data
8.7
253
Not enough data
8.2
223
Not enough data
8.5
225
Not enough data
Platform
8.3
232
Not enough data
8.5
265
Not enough data
8.7
275
Not enough data
9.0
303
Not enough data
8.5
244
Not enough data
8.6
297
Not enough data
8.7
258
Not enough data
8.4
229
Not enough data
8.7
278
Not enough data
Survey Management
8.3
262
Not enough data
8.4
254
Not enough data
Feature Not Available
Not enough data
8.6
251
Not enough data
Survey Customization
Feature Not Available
Not enough data
8.5
249
Not enough data
8.2
234
Not enough data
Feature Not Available
Not enough data
Survey Insights
8.5
261
Not enough data
Feature Not Available
Not enough data
8.6
250
Not enough data
Feature Not Available
Not enough data
Agentic AI - Survey
6.9
50
Not enough data
6.7
50
Not enough data
6.9
50
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
9.3
5
Customizations
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.4
6
Generative AI
Not enough data
Not enough data
Customizations
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Growth
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Support
9.2
45
Not enough data
Categories
Categories
Shared Categories
Constant Contact and MergeMail are categorized as Email Template Builder
Unique Categories
Constant Contact is categorized as SMS Marketing, Event Marketing, AI Writing Assistant, Email Deliverability, Website Builder, Social Media Advertising, Social Media Management, Email Marketing, and Survey
MergeMail is categorized as Email Tracking
Reviews
Reviewers' Company Size
Constant Contact
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MergeMail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
12.4%
Marketing and Advertising
9.7%
Real Estate
4.5%
Education Management
4.0%
Religious Institutions
3.3%
Other
66.0%
Consumer Services
27.3%
Non-Profit Organization Management
9.1%
Newspapers
9.1%
Marketing and Advertising
9.1%
Logistics and Supply Chain
9.1%
Other
36.4%
Alternatives
Discussions
if i buy a email list of 10,000 can i send to all of those people at one time off your site?
10 Comments
BF
You can't buy and e-mail list and loaded it into Constant Contact. They will only send to people who have signed up to receive your e-blasts. You can have...Read more
What is constant contact software?
6 Comments
CO
Constant Contact software is an email program that allows user to design/create emails with pictures, graphics and text to be sent to customers and...Read more
Does a busy small business owner have time to market their company on Constant Contact? (Nope)
5 Comments
MR
You say no, but perhaps if you allow Constant Contact to do some of the work for you, you might have a bit more time to spend on all those other important...Read more
MergeMail has no discussions with answers
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