Compare Constant Contact and Emma
At a Glance
Market Segments
Small-Business (70.5% of reviews)
Small-Business (49.1% of reviews)
Entry-Level Pricing
Starting at $12.00 Per Month
$99.00 Per Month
Constant Contact
Star Rating
(7,388)4.1 out of 5
Market Segments
Small-Business (70.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $12.00 Per Month
Free Trial is available
Browse all 3 pricing plans
Emma
Star Rating
(555)4.0 out of 5
Market Segments
Small-Business (49.1% of reviews)
Pros & Cons
Entry-Level Pricing
$99.00 Per Month
Browse all 4 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Constant Contact excels in email deliverability, achieving a significantly higher score compared to Emma. Users appreciate the platform's ability to ensure their emails reach the intended audience, with one reviewer noting the effectiveness of segmentation in reaching specific groups.
- Users say that Constant Contact's email template builder is a standout feature, receiving high praise for its user-friendly design. Reviewers highlight the variety of templates available, which simplify the process of managing email campaigns, making it particularly appealing for small businesses.
- According to verified reviews, Constant Contact offers a more affordable entry-level price, starting at $12.00, compared to Emma's $99.00. This pricing structure makes Constant Contact a more accessible option for small businesses looking to manage their marketing efforts without breaking the bank.
- Reviewers mention that while Emma provides a robust platform for analytics and automation, it faces challenges in overall user satisfaction compared to Constant Contact. Users appreciate Emma's non-technical approach, which allows for easy campaign creation, but some feel it lacks the comprehensive features found in Constant Contact.
- Users highlight that Constant Contact's ease of use is a significant advantage, with many praising its straightforward interface and quick setup process. This is contrasted with Emma, where some users have noted that while it is easy to use, it may not be as intuitive for new users.
- G2 reviewers indicate that Constant Contact has a stronger market presence, with a much higher total number of reviews, suggesting a more established user base. This extensive feedback provides potential buyers with greater confidence in the product's reliability and effectiveness in real-world applications.
Pricing
Entry-Level Pricing
Constant Contact
Lite
Starting at $12.00
Per Month
Start marketing today with a simple suite of email, social, and event management tools, all backed by marketing experts and legendary support.
- Basic email marketing with easy-to-use templates.
- Automated Welcome Email for new contacts
- Social Marketing
Emma
Emma Lite
$99.00
Per Month
Marketers who need to nail the basics.
- Drag and Drop Editor
- Built-In Integrations
- Email and Phone Support
Free Trial
Constant Contact
Free Trial is available
Emma
No trial information availableRatings
Meets Requirements
8.4
6,364
8.3
478
Ease of Use
8.5
6,404
8.3
480
Ease of Setup
8.6
3,563
8.2
194
Ease of Admin
8.6
3,115
8.2
186
Quality of Support
8.3
5,210
8.2
421
Has the product been a good partner in doing business?
8.6
2,988
8.3
180
Product Direction (% positive)
7.1
6,252
7.6
471
Features by Category
Email Marketing
8.6
4935
|
Verified
8.7
390
|
Verified
8.5
5065
|
Verified
8.0
389
|
Verified
8.9
4746
|
Verified
8.8
368
|
Verified
8.3
5031
|
Verified
8.3
392
|
Verified
8.9
5028
|
Verified
8.8
394
|
Verified
8.5
4862
|
Verified
8.3
384
|
Verified
8.3
3945
|
Verified
8.3
266
|
Verified
8.4
1785
|
Verified
8.6
70
|
Verified
7.9
1610
|
Verified
8.4
53
|
Verified
Reporting & Analytics
7.9
2389
|
Verified
8.0
249
|
Verified
8.4
4596
|
Verified
8.5
363
|
Verified
Generative AI
7.1
522
8.1
16
7.0
519
8.0
16
Agentic AI - Email Marketing
6.5
369
Not enough data
6.6
366
Not enough data
6.8
365
Not enough data
6.7
363
Not enough data
6.7
362
Not enough data
Integration
8.2
2732
|
Verified
8.2
145
|
Verified
7.5
1958
|
Verified
7.3
92
|
Verified
7.5
1938
|
Verified
7.6
85
|
Verified
7.3
1371
|
Verified
7.8
27
|
Verified
7.8
1524
|
Verified
Feature Not Available
7.2
1290
|
Verified
8.2
21
|
Verified
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Diagnosis
7.9
768
7.7
8
8.1
763
7.9
7
8.5
948
7.5
8
8.4
851
6.7
8
Tracking
Feature Not Available
7.1
8
Feature Not Available
6.3
8
8.8
1088
8.8
10
Feature Not Available
6.4
7
8.5
924
6.7
7
Reporting
8.8
1068
8.1
9
Feature Not Available
6.7
7
Feature Not Available
7.1
8
8.0
829
7.1
8
Agentic AI - Email Deliverability
6.4
117
Not enough data
6.2
117
Not enough data
6.4
114
Not enough data
6.5
114
Not enough data
6.4
114
Not enough data
Grammar
8.5
77
Not enough data
8.3
70
Not enough data
8.5
72
Not enough data
Formatting
8.2
66
Not enough data
8.1
70
Not enough data
7.7
66
Not enough data
Content
8.1
68
Not enough data
8.3
71
Not enough data
8.2
67
Not enough data
Product Type
8.7
69
Not enough data
7.9
65
Not enough data
Generative AI
8.5
24
Not enough data
8.7
24
Not enough data
Segmentation
Not enough data
Not enough data
Not enough data
Not enough data
Targeting
Not enough data
Not enough data
Not enough data
Not enough data
Triggered Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalized Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization Engines
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
8.1
1059
|
Verified
8.1
9
7.2
917
|
Verified
7.4
7
7.9
971
|
Verified
7.4
7
8.3
592
7.8
6
Edit
8.2
955
|
Verified
8.3
9
8.4
1046
|
Verified
8.8
10
7.9
843
|
Verified
8.5
9
Logistics
8.6
1030
|
Verified
8.3
10
7.7
877
|
Verified
5.7
7
7.9
811
|
Verified
6.9
6
8.8
603
7.3
5
Generative AI
7.3
158
Not enough data
7.3
154
Not enough data
Agentic AI - Email Template Builder
6.9
94
Not enough data
6.8
93
Not enough data
Marketing and Communications
8.2
598
Not enough data
8.1
625
Not enough data
7.9
559
Not enough data
8.7
760
Not enough data
8.9
774
Not enough data
Attendee Engagement
8.0
619
Not enough data
7.8
551
Not enough data
7.9
560
Not enough data
Registration
8.1
615
Not enough data
8.1
603
Not enough data
7.7
490
Not enough data
Generative AI
7.2
137
Not enough data
Agentic AI - Event Marketing
6.5
104
Not enough data
6.5
105
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.6
109
Not enough data
Text Messaging
8.6
73
7.8
6
7.8
64
8.1
6
8.4
68
8.9
6
8.4
70
8.6
6
8.4
67
9.2
6
8.1
67
8.6
6
8.5
74
8.6
6
7.8
64
8.9
6
SMS Platform
8.7
75
9.4
6
8.8
69
9.2
6
7.7
66
8.9
6
6.7
62
8.6
6
7.2
62
8.6
6
7.4
63
8.6
6
Agentic AI - SMS Marketing
6.4
12
Not enough data
7.5
12
Not enough data
6.8
12
Not enough data
7.4
12
Not enough data
7.1
12
Not enough data
7.2
12
Not enough data
Platform Basics
Not enough data
7.8
6
Not enough data
6.9
6
Not enough data
7.5
6
Not enough data
7.8
6
Not enough data
8.0
5
Platform Data
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
7.5
6
Agentic AI - Email Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
8.8(won by default)
179
Not enough data
8.7(won by default)
185
Not enough data
8.3(won by default)
161
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
182
Not enough data
Social Management
8.6(won by default)
201
Not enough data
8.8(won by default)
204
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
196
Not enough data
8.1(won by default)
183
Not enough data
8.8(won by default)
187
Not enough data
8.4(won by default)
148
Not enough data
Agentic AI - Social Media Management
6.8(won by default)
59
Not enough data
6.9(won by default)
59
Not enough data
6.8(won by default)
58
Not enough data
7.0(won by default)
58
Not enough data
7.0(won by default)
57
Not enough data
6.9(won by default)
56
Not enough data
6.8(won by default)
56
Not enough data
Platform Interoperability
Feature Not Available
Not enough data
Agentic AI - Social Media Advertising
6.6
38
Not enough data
6.8
38
Not enough data
6.6
38
Not enough data
7.3
39
Not enough data
7.3
37
Not enough data
7.3
37
Not enough data
Social Functionality
8.8
300
Not enough data
Campaign Management
9.0
307
Not enough data
8.9
290
Not enough data
8.9
286
Not enough data
8.4
246
Not enough data
8.6
250
Not enough data
8.9
253
Not enough data
9.0
240
Not enough data
8.4
221
Not enough data
8.4
232
Not enough data
8.7
256
Not enough data
8.3
243
Not enough data
8.0
210
Not enough data
8.3
223
Not enough data
Targeting
8.8
270
Not enough data
8.7
252
Not enough data
8.2
221
Not enough data
8.5
223
Not enough data
Platform
8.2
231
Not enough data
8.5
265
Not enough data
8.7
273
Not enough data
9.0
302
Not enough data
8.5
242
Not enough data
8.6
295
Not enough data
8.7
256
Not enough data
8.4
227
Not enough data
8.7
276
Not enough data
Page Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Survey Management
8.3
265
Not enough data
8.4
254
Not enough data
Feature Not Available
Not enough data
8.6
252
Not enough data
Survey Customization
Feature Not Available
Not enough data
8.5
250
Not enough data
8.2
234
Not enough data
Feature Not Available
Not enough data
Survey Insights
8.5
262
Not enough data
Feature Not Available
Not enough data
8.6
251
Not enough data
Feature Not Available
Not enough data
Agentic AI - Survey
6.9
50
Not enough data
6.7
50
Not enough data
6.9
50
Not enough data
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Growth
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Support
9.2
45
Not enough data
Categories
Categories
Shared Categories
Constant Contact and Emma are categorized as SMS Marketing, Email Template Builder, Email Deliverability, and Email Marketing
Unique Categories
Constant Contact is categorized as Event Marketing, AI Writing Assistant, Website Builder, Social Media Advertising, Social Media Management, and Survey
Emma is categorized as Personalization, Personalization Engines, Transactional Email, Landing Page Builders, and Email Testing
Reviews
Reviewers' Company Size
Constant Contact
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Emma
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
12.5%
Marketing and Advertising
9.6%
Real Estate
4.4%
Education Management
4.0%
Religious Institutions
3.4%
Other
66.1%
Marketing and Advertising
14.6%
Higher Education
9.3%
Non-Profit Organization Management
8.7%
Education Management
4.9%
Computer Software
4.4%
Other
58.1%
Alternatives
Discussions
if i buy a email list of 10,000 can i send to all of those people at one time off your site?
10 Comments
BF
You can't buy and e-mail list and loaded it into Constant Contact. They will only send to people who have signed up to receive your e-blasts. You can have...Read more
What is constant contact software?
6 Comments
HS
An efficient, easy-to-employ method of communicating your marketing and/or fundraising messages online.Read more
Does a busy small business owner have time to market their company on Constant Contact? (Nope)
5 Comments
MR
You say no, but perhaps if you allow Constant Contact to do some of the work for you, you might have a bit more time to spend on all those other important...Read more
WILL THEY CORRECT THE ERRORS THAT THE PLATFORM HAS?
1 Comment
SM
I agree, there are areas that need work, but overall it is a great tool.
If you have a specific problem, inform them so they might be able to develop a...Read more
Emma has no more discussions with answers
