Compare Constant Contact and Elastic Email 
At a Glance
Market Segments
Small-Business (70.5% of reviews)
Small-Business (75.1% of reviews)
Entry-Level Pricing
Starting at $12.00 Per Month
Free
Constant Contact
Star Rating
(7,261)4.1 out of 5
Market Segments
Small-Business (70.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $12.00 Per Month
Free Trial is available
Browse all 3 pricing plansElastic Email
Star Rating
(211)4.4 out of 5
Market Segments
Small-Business (75.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Constant Contact excels in user satisfaction, with many praising its ease of use and the variety of templates available for email campaigns. Users appreciate how these features simplify the management of their marketing efforts, making it particularly appealing for small businesses.
- According to verified reviews, Elastic Email stands out for its intuitive list segmentation capabilities, which help users manage complex data effectively. Reviewers highlight its usefulness for transactional email delivery, especially for e-commerce notifications, showcasing its strength in handling high-volume email tasks.
- Users say that Constant Contact's initial setup is straightforward, with many finding the onboarding process quick and user-friendly. This ease of implementation is a significant advantage for businesses looking to get started with email marketing without a steep learning curve.
- Reviewers mention that while Elastic Email offers a free entry-level price, Constant Contact's pricing is considered reasonable, especially given the comprehensive features it provides. Users feel that the investment in Constant Contact is justified by its robust all-in-one marketing tool capabilities.
- G2 reviewers highlight that both platforms have strong support features, but Elastic Email slightly edges out with a higher quality of support rating. Users appreciate the responsiveness and helpfulness of Elastic Email's support team, which can be crucial for businesses needing timely assistance.
- According to recent feedback, Constant Contact is noted for its email automation features, which help streamline audience growth and management. Users find these tools valuable for enhancing their marketing strategies, while Elastic Email also offers automation but with a focus on transactional emails.
Pricing
Entry-Level Pricing
Constant Contact
Lite
Starting at $12.00
Per Month
Start marketing today with a simple suite of email, social, and event management tools, all backed by marketing experts and legendary support.
- Basic email marketing with easy-to-use templates.
- Automated Welcome Email for new contacts
- Social Marketing
Elastic Email
Free
Free
Test the crucial Email API or the Email Marketing product's features with limited sending.
- Add subscribers at no cost and upgrade once you're ready to start sending emails
Free Trial
Constant Contact
Free Trial is available
Elastic Email
Free Trial is available
Ratings
Meets Requirements
8.4
6,274
8.7
188
Ease of Use
8.5
6,312
8.8
188
Ease of Setup
8.6
3,480
8.7
132
Ease of Admin
8.6
3,024
8.7
123
Quality of Support
8.3
5,139
8.5
178
Has the product been a good partner in doing business?
8.6
2,899
8.9
119
Product Direction (% positive)
7.1
6,173
8.6
180
Features by Category
Email Marketing
8.6
4913
|
Verified
8.6
87
|
Verified
8.5
5022
|
Verified
8.3
86
|
Verified
8.9
4733
|
Verified
8.2
93
|
Verified
8.3
4990
|
Verified
8.6
88
|
Verified
8.9
4979
|
Verified
8.6
93
|
Verified
8.5
4845
|
Verified
8.2
94
|
Verified
8.3
3935
|
Verified
8.1
71
|
Verified
8.4
1779
|
Verified
7.7
21
|
Verified
7.9
1610
|
Verified
7.5
19
|
Verified
Reporting & Analytics
7.9
2385
|
Verified
7.7
60
|
Verified
8.4
4571
|
Verified
8.3
94
|
Verified
Generative AI
7.1
520
Not enough data
7.0
519
Not enough data
Agentic AI - Email Marketing
6.5
369
Not enough data
6.6
366
Not enough data
6.8
365
Not enough data
6.7
363
Not enough data
6.7
362
Not enough data
Integration
8.2
2732
|
Verified
8.2
60
|
Verified
7.5
1958
|
Verified
9.0
57
|
Verified
7.5
1936
|
Verified
7.9
38
|
Verified
7.3
1371
|
Verified
8.3
11
|
Verified
7.8
1526
|
Verified
8.5
12
7.2
1290
|
Verified
7.9
12
|
Verified
Administration
Not enough data
8.3
79
Not enough data
8.0
76
Not enough data
8.0
84
Not enough data
8.2
77
Not enough data
8.0
89
Not enough data
8.0
89
Integrations
Not enough data
8.1
59
Not enough data
8.3
61
Not enough data
8.7
86
Not enough data
8.0
74
Platform
Not enough data
8.8
89
Not enough data
8.6
78
Not enough data
8.3
69
Not enough data
8.1
100
Not enough data
7.6
91
Not enough data
8.2
96
Not enough data
8.1
74
Not enough data
8.4
97
Diagnosis
7.9
768
Not enough data
8.1
762
Not enough data
8.5
942
Not enough data
8.4
851
Not enough data
Tracking
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
1072
Not enough data
Feature Not Available
Not enough data
8.5
920
Not enough data
Reporting
8.8
1057
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
830
Not enough data
Agentic AI - Email Deliverability
6.4
117
Not enough data
6.2
116
Not enough data
6.3
113
Not enough data
6.5
114
Not enough data
6.4
114
Not enough data
Grammar
8.5
77
Not enough data
8.3
70
Not enough data
8.5
72
Not enough data
Formatting
8.2
66
Not enough data
8.1
70
Not enough data
7.7
66
Not enough data
Content
8.1
68
Not enough data
8.3
71
Not enough data
8.2
67
Not enough data
Product Type
8.7
69
Not enough data
7.9
65
Not enough data
Generative AI
8.5
24
Not enough data
8.7
24
Not enough data
Templates
8.1
1055
|
Verified
Not enough data
7.2
916
|
Verified
Not enough data
7.9
969
|
Verified
Not enough data
8.3
592
Not enough data
Edit
8.2
949
|
Verified
Not enough data
8.4
1037
|
Verified
Not enough data
7.9
838
|
Verified
Not enough data
Logistics
8.6
1021
|
Verified
Not enough data
7.7
878
|
Verified
Not enough data
7.9
810
|
Verified
Not enough data
8.8
597
Not enough data
Generative AI
7.3
158
Not enough data
7.3
154
Not enough data
Agentic AI - Email Template Builder
6.9
94
Not enough data
6.8
93
Not enough data
Marketing and Communications
8.2
597
Not enough data
8.1
623
Not enough data
7.9
559
Not enough data
8.7
757
Not enough data
8.9
770
Not enough data
Attendee Engagement
8.0
618
Not enough data
7.8
550
Not enough data
7.9
559
Not enough data
Registration
8.1
614
Not enough data
8.1
602
Not enough data
7.7
490
Not enough data
Generative AI
7.2
137
Not enough data
Agentic AI - Event Marketing
6.5
104
Not enough data
6.5
105
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.6
109
Not enough data
Text Messaging
8.6
75
Not enough data
7.8
64
Not enough data
8.4
68
Not enough data
8.4
70
Not enough data
8.4
67
Not enough data
8.1
67
Not enough data
8.5
74
Not enough data
7.8
64
Not enough data
SMS Platform
8.7
75
Not enough data
8.8
69
Not enough data
7.7
66
Not enough data
6.7
62
Not enough data
7.2
62
Not enough data
7.4
63
Not enough data
Agentic AI - SMS Marketing
6.4
12
Not enough data
7.5
12
Not enough data
6.8
12
Not enough data
7.4
12
Not enough data
7.1
12
Not enough data
7.2
12
Not enough data
Content & Collaboration
8.8(won by default)
178
Not enough data
8.7(won by default)
185
Not enough data
8.3(won by default)
161
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
182
Not enough data
Social Management
8.6(won by default)
200
Not enough data
8.8(won by default)
202
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
195
Not enough data
8.1(won by default)
183
Not enough data
8.8(won by default)
185
Not enough data
8.4(won by default)
148
Not enough data
Agentic AI - Social Media Management
6.8(won by default)
59
Not enough data
6.9(won by default)
59
Not enough data
6.8(won by default)
58
Not enough data
7.0(won by default)
58
Not enough data
7.0(won by default)
57
Not enough data
6.9(won by default)
56
Not enough data
6.8(won by default)
56
Not enough data
Platform Interoperability
Feature Not Available
Not enough data
Agentic AI - Social Media Advertising
6.6
38
Not enough data
6.8
38
Not enough data
6.6
38
Not enough data
7.3
39
Not enough data
7.3
37
Not enough data
7.3
37
Not enough data
Social Functionality
8.8
301
Not enough data
Campaign Management
9.0
307
Not enough data
8.9
289
Not enough data
8.9
287
Not enough data
8.4
247
Not enough data
8.6
251
Not enough data
8.9
254
Not enough data
9.0
241
Not enough data
8.4
222
Not enough data
8.4
233
Not enough data
8.7
257
Not enough data
8.3
244
Not enough data
8.0
211
Not enough data
8.3
224
Not enough data
Targeting
8.8
270
Not enough data
8.7
252
Not enough data
8.2
222
Not enough data
8.5
224
Not enough data
Platform
8.2
231
Not enough data
8.5
265
Not enough data
8.7
274
Not enough data
9.0
303
Not enough data
8.5
243
Not enough data
8.6
296
Not enough data
8.7
257
Not enough data
8.4
228
Not enough data
8.7
277
Not enough data
Survey Management
8.3
264
Not enough data
8.4
254
Not enough data
Feature Not Available
Not enough data
8.6
252
Not enough data
Survey Customization
Feature Not Available
Not enough data
8.5
249
Not enough data
8.2
234
Not enough data
Feature Not Available
Not enough data
Survey Insights
8.5
261
Not enough data
Feature Not Available
Not enough data
8.6
250
Not enough data
Feature Not Available
Not enough data
Agentic AI - Survey
6.9
50
Not enough data
6.7
50
Not enough data
6.9
50
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.9
49
Not enough data
8.9
49
Not enough data
8.2
30
Customizations
Not enough data
9.1
41
Not enough data
8.8
40
Not enough data
8.5
37
Not enough data
8.9
33
Not enough data
8.4
42
Generative AI
Not enough data
Not enough data
Customizations
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Growth
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Support
9.2
45
Not enough data
Categories
Categories
Shared Categories
Constant Contact and Elastic Email are categorized as Email Marketing
Unique Categories
Constant Contact is categorized as SMS Marketing, Event Marketing, Email Template Builder, AI Writing Assistant, Email Deliverability, Website Builder, Social Media Advertising, Social Media Management, and Survey
Elastic Email is categorized as Transactional Email and Email Tracking
Reviews
Reviewers' Company Size
Constant Contact
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Elastic Email
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
12.4%
Marketing and Advertising
9.7%
Real Estate
4.5%
Education Management
4.0%
Religious Institutions
3.3%
Other
66.1%
Information Technology and Services
13.7%
Computer Software
11.2%
Marketing and Advertising
11.2%
Internet
9.8%
Financial Services
4.9%
Other
49.3%
Alternatives
Discussions
if i buy a email list of 10,000 can i send to all of those people at one time off your site?
10 Comments
BF
You can't buy and e-mail list and loaded it into Constant Contact. They will only send to people who have signed up to receive your e-blasts. You can have...Read more
What is constant contact software?
6 Comments
CO
Constant Contact software is an email program that allows user to design/create emails with pictures, graphics and text to be sent to customers and...Read more
Does a busy small business owner have time to market their company on Constant Contact? (Nope)
5 Comments
MR
You say no, but perhaps if you allow Constant Contact to do some of the work for you, you might have a bit more time to spend on all those other important...Read more
Any tips to get better results using Elastic Email with Mautic?
1 Comment
MP
Always use an right Email Template and use very less / No price should be mention. Use of dedicated IP's. Always clean you database for best result.Read more
What is Elastic Email used for?
1 Comment
IC
Elastic email is used to send Promotional as well as transactional Emails.
It is a SAAS products easy to access and useRead more
Elastic Email has no more discussions with answers
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