Compare Constant Contact and Dotdigital
At a Glance
Market Segments
Small-Business (70.5% of reviews)
Mid-Market (46.0% of reviews)
Entry-Level Pricing
Starting at $12.00 Per Month
Contact Us
Constant Contact
Star Rating
(7,388)4.1 out of 5
Market Segments
Small-Business (70.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $12.00 Per Month
Free Trial is available
Browse all 3 pricing plans
Dotdigital
Star Rating
(1,199)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Constant Contact excels in user-friendliness, making it easy for users to create and manage email campaigns. One user highlighted the straightforward design feature that allows for effortless branding updates, which can significantly enhance the overall user experience.
- Users say that Dotdigital offers a highly intuitive platform, particularly praising its modular construction for emails and segments. This design has enabled teams to quickly adapt and train on the system, showcasing its practicality for campaign management.
- Reviewers mention that Constant Contact's email template builder is a standout feature, with many users appreciating the time-saving benefits of pre-designed templates. This feature allows for quick setup once branding is established, streamlining the campaign creation process.
- According to verified reviews, Dotdigital's interface has been simplified, making it easier to build marketing campaigns. Users appreciate the automation capabilities that enhance collaboration across various marketing channels, including emails and social media.
- G2 reviewers highlight that while Constant Contact has a strong focus on email deliverability, Dotdigital also provides robust support for diverse marketing services. Users have noted that both platforms effectively manage campaign creation, but Constant Contact's higher deliverability score suggests a slight edge in ensuring emails reach their intended audience.
- Users report that Constant Contact's commitment to staying current with the latest products is commendable, with real-time interactions that prioritize customer satisfaction. In contrast, Dotdigital's powerful support for marketing through various channels has been recognized, but some users feel it could benefit from further enhancements in user experience.
Pricing
Entry-Level Pricing
Constant Contact
Lite
Starting at $12.00
Per Month
Start marketing today with a simple suite of email, social, and event management tools, all backed by marketing experts and legendary support.
- Basic email marketing with easy-to-use templates.
- Automated Welcome Email for new contacts
- Social Marketing
Dotdigital
Email & SMS
Contact Us
For marketing teams with a need for basic multi-channel marketing automation.
- Single customer view (30 days)
- Email & SMS marketing
- Transactional email & SMS
Free Trial
Constant Contact
Free Trial is available
Dotdigital
Free Trial is available
Ratings
Meets Requirements
8.4
6,364
8.5
993
Ease of Use
8.5
6,404
8.7
1,007
Ease of Setup
8.6
3,563
8.1
538
Ease of Admin
8.6
3,115
8.4
389
Quality of Support
8.3
5,210
8.9
973
Has the product been a good partner in doing business?
8.6
2,988
8.6
388
Product Direction (% positive)
7.1
6,252
8.8
981
Features by Category
Email Marketing
8.6
4935
|
Verified
8.7
135
8.5
5065
|
Verified
8.4
139
8.9
4746
|
Verified
9.1
127
8.3
5031
|
Verified
8.8
145
8.9
5028
|
Verified
9.1
130
8.5
4862
|
Verified
8.6
125
8.3
3945
|
Verified
8.3
109
8.4
1785
|
Verified
9.1
52
7.9
1610
|
Verified
8.4
50
Reporting & Analytics
7.9
2389
|
Verified
8.3
108
|
Verified
8.4
4596
|
Verified
8.6
131
Generative AI
7.1
522
7.1
28
7.0
519
7.0
26
Agentic AI - Email Marketing
6.5
369
6.7
25
6.6
366
6.9
25
6.8
365
6.9
25
6.7
363
7.2
24
6.7
362
7.1
24
Integration
8.2
2732
|
Verified
8.5
90
7.5
1958
|
Verified
7.7
74
7.5
1938
|
Verified
7.5
69
7.3
1371
|
Verified
7.8
51
7.8
1524
|
Verified
7.1
46
7.2
1290
|
Verified
7.5
46
Email Marketing
Not enough data
8.9
578
|
Verified
Not enough data
9.1
555
|
Verified
Not enough data
8.8
537
|
Verified
Not enough data
8.6
515
|
Verified
Online Marketing
Not enough data
8.0
454
|
Verified
Not enough data
8.3
495
|
Verified
Not enough data
8.3
481
|
Verified
Not enough data
8.3
498
|
Verified
Not enough data
7.8
403
Lead Management
Not enough data
8.0
380
|
Verified
Not enough data
8.1
411
|
Verified
Not enough data
8.7
509
|
Verified
Not enough data
7.8
349
|
Verified
Not enough data
8.0
362
|
Verified
Not enough data
8.0
385
|
Verified
Not enough data
7.8
351
|
Verified
Not enough data
7.8
372
|
Verified
Campaign Management
Not enough data
8.3
441
|
Verified
Not enough data
8.0
359
|
Verified
Not enough data
7.6
325
|
Verified
Not enough data
7.4
317
Social
Not enough data
7.0
302
Not enough data
7.4
321
|
Verified
Not enough data
7.1
314
|
Verified
Not enough data
7.2
304
|
Verified
Not enough data
7.1
293
|
Verified
Reporting & Analytics
Not enough data
8.4
514
|
Verified
Not enough data
8.1
412
|
Verified
Not enough data
7.8
382
|
Verified
Not enough data
7.7
362
|
Verified
Not enough data
7.4
329
Platform
Not enough data
8.1
363
|
Verified
Not enough data
8.2
321
|
Verified
Not enough data
8.7
371
|
Verified
Not enough data
7.6
280
|
Verified
Not enough data
7.6
306
|
Verified
Not enough data
8.8
359
|
Verified
Not enough data
7.9
285
|
Verified
Agentic AI - Marketing Automation
Not enough data
7.7
26
Not enough data
7.9
25
Not enough data
7.5
24
Not enough data
7.7
25
Not enough data
7.6
26
Not enough data
7.4
27
Integration
Not enough data
8.3
368
|
Verified
Not enough data
7.9
357
|
Verified
Not enough data
7.6
313
|
Verified
Administration
Not enough data
8.5
151
Not enough data
7.8
138
Not enough data
7.8
144
Not enough data
8.8
145
Not enough data
Feature Not Available
Not enough data
7.7
128
Integrations
Not enough data
7.4
110
Not enough data
7.4
111
Not enough data
7.6
116
Not enough data
7.7
120
Platform
Not enough data
8.0
123
Not enough data
8.0
123
Not enough data
7.6
114
Not enough data
8.0
122
Not enough data
8.2
134
Not enough data
8.4
138
Not enough data
7.8
114
Not enough data
8.7
137
Diagnosis
7.9
768
7.8
251
8.1
763
7.9
259
8.5
948
8.3
284
8.4
851
8.2
258
Tracking
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.8
1088
8.7
309
Feature Not Available
Feature Not Available
8.5
924
Feature Not Available
Reporting
8.8
1068
8.7
304
Feature Not Available
8.5
284
Feature Not Available
Feature Not Available
8.0
829
Feature Not Available
Agentic AI - Email Deliverability
6.4
117
7.1
12
6.2
117
7.2
13
6.4
114
7.3
13
6.5
114
7.2
13
6.4
114
6.9
13
Campaigns
Not enough data
9.3
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
9.0
5
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Grammar
8.5
77
Not enough data
8.3
70
Not enough data
8.5
72
Not enough data
Formatting
8.2
66
Not enough data
8.1
70
Not enough data
7.7
66
Not enough data
Content
8.1
68
Not enough data
8.3
71
Not enough data
8.2
67
Not enough data
Product Type
8.7
69
Not enough data
7.9
65
Not enough data
Generative AI
8.5
24
Not enough data
8.7
24
Not enough data
Segmentation
Not enough data
9.3
5
Not enough data
9.0
5
Targeting
Not enough data
Not enough data
Not enough data
Not enough data
Triggered Content
Not enough data
Feature Not Available
Not enough data
9.4
6
Not enough data
9.0
5
Personalized Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization Engines
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
8.1
1059
|
Verified
8.1
276
7.2
917
|
Verified
Feature Not Available
7.9
971
|
Verified
8.0
250
8.3
592
8.4
270
Edit
8.2
955
|
Verified
7.7
248
8.4
1046
|
Verified
8.8
285
7.9
843
|
Verified
8.3
266
Logistics
8.6
1030
|
Verified
8.4
290
7.7
877
|
Verified
7.8
250
7.9
811
|
Verified
8.0
258
8.8
603
8.2
254
Generative AI
7.3
158
7.3
196
7.3
154
7.1
190
Agentic AI - Email Template Builder
6.9
94
7.2
20
6.8
93
7.1
19
Marketing and Communications
8.2
598
Not enough data
8.1
625
Not enough data
7.9
559
Not enough data
8.7
760
Not enough data
8.9
774
Not enough data
Attendee Engagement
8.0
619
Not enough data
7.8
551
Not enough data
7.9
560
Not enough data
Registration
8.1
615
Not enough data
8.1
603
Not enough data
7.7
490
Not enough data
Generative AI
7.2
137
Not enough data
Agentic AI - Event Marketing
6.5
104
Not enough data
6.5
105
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.6
109
Not enough data
Text Messaging
8.6
73
8.8
60
7.8
64
Feature Not Available
8.4
68
8.4
60
8.4
70
8.1
58
8.4
67
8.4
57
8.1
67
7.4
53
8.5
74
8.6
61
7.8
64
8.2
56
SMS Platform
8.7
75
7.9
60
8.8
69
8.4
60
7.7
66
7.4
48
6.7
62
Feature Not Available
7.2
62
8.0
49
7.4
63
8.5
51
Agentic AI - SMS Marketing
6.4
12
6.3
8
7.5
12
6.5
8
6.8
12
6.9
8
7.4
12
6.5
8
7.1
12
6.7
8
7.2
12
6.5
8
Data Sourcing
Not enough data
8.1
79
Not enough data
8.2
79
Not enough data
8.5
76
Not enough data
8.3
81
Intelligence
Not enough data
8.5
78
Not enough data
7.8
72
Not enough data
7.6
74
Content & Collaboration
8.8(won by default)
179
Not enough data
8.7(won by default)
185
Not enough data
8.3(won by default)
161
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
182
Not enough data
Social Management
8.6(won by default)
201
Not enough data
8.8(won by default)
204
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
196
Not enough data
8.1(won by default)
183
Not enough data
8.8(won by default)
187
Not enough data
8.4(won by default)
148
Not enough data
Agentic AI - Social Media Management
6.8(won by default)
59
Not enough data
6.9(won by default)
59
Not enough data
6.8(won by default)
58
Not enough data
7.0(won by default)
58
Not enough data
7.0(won by default)
57
Not enough data
6.9(won by default)
56
Not enough data
6.8(won by default)
56
Not enough data
Platform Basics
Not enough data
8.7
121
Not enough data
8.6
116
Platform Data
Not enough data
8.3
124
Not enough data
8.0
111
Not enough data
8.2
126
Not enough data
8.1
114
Platform Additional Functionality
Not enough data
8.3
78
Not enough data
8.1
116
Not enough data
7.9
107
Agentic AI - Customer Journey Analytics
Not enough data
6.9
13
Not enough data
6.9
13
Not enough data
6.9
13
Not enough data
7.2
13
Functionality
Not enough data
8.0
192
Not enough data
7.9
170
Not enough data
7.9
175
Support
Not enough data
8.0
193
Not enough data
8.3
182
Not enough data
8.8
203
Platform Interoperability
Feature Not Available
Not enough data
Agentic AI - Social Media Advertising
6.6
38
Not enough data
6.8
38
Not enough data
6.6
38
Not enough data
7.3
39
Not enough data
7.3
37
Not enough data
7.3
37
Not enough data
Social Functionality
8.8
300
Not enough data
Campaign Management
9.0
307
Not enough data
8.9
290
Not enough data
8.9
286
Not enough data
8.4
246
Not enough data
8.6
250
Not enough data
8.9
253
Not enough data
9.0
240
Not enough data
8.4
221
Not enough data
8.4
232
Not enough data
8.7
256
Not enough data
8.3
243
Not enough data
8.0
210
Not enough data
8.3
223
Not enough data
Targeting
8.8
270
Not enough data
8.7
252
Not enough data
8.2
221
Not enough data
8.5
223
Not enough data
Platform
8.2
231
Not enough data
8.5
265
Not enough data
8.7
273
Not enough data
9.0
302
Not enough data
8.5
242
Not enough data
8.6
295
Not enough data
8.7
256
Not enough data
8.4
227
Not enough data
8.7
276
Not enough data
Page Customization
Not enough data
8.7
87
Not enough data
8.4
84
Not enough data
8.2
78
Not enough data
8.3
62
Page Optimization
Not enough data
Feature Not Available
Not enough data
8.5
77
Not enough data
8.1
70
Not enough data
7.3
64
Integrations
Not enough data
7.7
65
Not enough data
8.3
73
Not enough data
8.0
69
Generative AI
Not enough data
7.4
58
Agentic AI - Landing Page Builders
Not enough data
7.7
8
Survey Management
8.3
265
Not enough data
8.4
254
Not enough data
Feature Not Available
Not enough data
8.6
252
Not enough data
Survey Customization
Feature Not Available
Not enough data
8.5
250
Not enough data
8.2
234
Not enough data
Feature Not Available
Not enough data
Survey Insights
8.5
262
Not enough data
Feature Not Available
Not enough data
8.6
251
Not enough data
Feature Not Available
Not enough data
Agentic AI - Survey
6.9
50
Not enough data
6.7
50
Not enough data
6.9
50
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization
Not enough data
8.1
15
Not enough data
7.6
15
Not enough data
7.7
15
Not enough data
7.3
16
Not enough data
7.4
14
Not enough data
7.9
14
Analysis
Not enough data
8.2
85
|
Verified
Not enough data
8.6
100
Not enough data
8.0
82
|
Verified
Not enough data
7.9
85
|
Verified
Campaigns
Not enough data
8.3
84
Not enough data
7.7
79
|
Verified
Not enough data
7.9
82
Not enough data
7.7
77
|
Verified
Not enough data
9.1
107
|
Verified
Not enough data
8.7
98
|
Verified
Engagement
Not enough data
7.7
79
|
Verified
Platform
Not enough data
8.4
99
|
Verified
Not enough data
8.2
87
|
Verified
Not enough data
8.3
82
|
Verified
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Growth
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Support
9.2
45
Not enough data
Categories
Categories
Shared Categories
Constant Contact and Dotdigital are categorized as SMS Marketing, Email Template Builder, Email Deliverability, and Email Marketing
Unique Categories
Constant Contact is categorized as Event Marketing, AI Writing Assistant, Website Builder, Social Media Advertising, Social Media Management, and Survey
Reviews
Reviewers' Company Size
Constant Contact
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Dotdigital
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
12.5%
Marketing and Advertising
9.6%
Real Estate
4.4%
Education Management
4.0%
Religious Institutions
3.4%
Other
66.1%
Retail
11.3%
Marketing and Advertising
8.2%
Non-Profit Organization Management
7.9%
Financial Services
3.6%
Leisure, Travel & Tourism
3.1%
Other
65.9%
Alternatives
Discussions
if i buy a email list of 10,000 can i send to all of those people at one time off your site?
10 Comments
BF
You can't buy and e-mail list and loaded it into Constant Contact. They will only send to people who have signed up to receive your e-blasts. You can have...Read more
What is constant contact software?
6 Comments
HS
An efficient, easy-to-employ method of communicating your marketing and/or fundraising messages online.Read more
Does a busy small business owner have time to market their company on Constant Contact? (Nope)
5 Comments
MR
You say no, but perhaps if you allow Constant Contact to do some of the work for you, you might have a bit more time to spend on all those other important...Read more
Can dotMailer track attachments?
2 Comments
CL
Yes, if they're added as link or button in email Read more
What is Dotdigital used for?
1 Comment
Official Response from Dotdigital
Dotdigital is an all-in-one customer experience and data platform. It's used by marketing teams to power dynamic cross-channel customer experiences. It can...Read more
How much does Dotmailer cost?
1 Comment
SG
Varied depends on the amount of customers and some other items that you might want to add. It is cheaper than other solutions but it is not inexpensive. On...Read more
