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Compare Constant Contact and Dotdigital 
Featured Products
At a Glance
Market Segments
Small-Business (70.6% of reviews)
Mid-Market (45.7% of reviews)
Entry-Level Pricing
Starting at $12.00 Per Month
Contact Us
Constant Contact
Star Rating
(7,232)4.1 out of 5
Market Segments
Small-Business (70.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $12.00 Per Month
Free Trial is available
Browse all 3 pricing plansDotdigital
Star Rating
(1,130)4.4 out of 5
Market Segments
Mid-Market (45.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Constant Contact excels in user experience, particularly with its intuitive interface and easy-to-setup templates. Users appreciate how organized the platform is, making it simpler to reach out to clients and track emails effectively.
- Users say that Dotdigital shines in its personalization capabilities, allowing for tailored links and content in emails. This feature is particularly beneficial for organizations looking to customize their communications based on specific audience segments.
- Reviewers mention that Constant Contact has a significant advantage in email deliverability, scoring notably higher than Dotdigital. This is crucial for businesses that rely on effective email marketing to ensure their messages reach the intended recipients.
- According to verified reviews, Dotdigital's analytical tools are a strong point, with users highlighting the effectiveness of its tracking features for opens and clicks. The AI-driven send time optimization is particularly praised for improving engagement rates.
- G2 reviewers note that while Constant Contact has a larger market presence, Dotdigital's focus on the mid-market segment allows it to cater effectively to its users' specific needs, making it a solid choice for organizations in that space.
- Users report that both platforms offer good support, but Dotdigital edges out with a higher quality of support rating. This is reflected in user feedback, where many find Dotdigital straightforward to use, even for those who are not particularly tech-savvy.
Pricing
Entry-Level Pricing
Constant Contact
Lite
Starting at $12.00
Per Month
Start marketing today with a simple suite of email, social, and event management tools, all backed by marketing experts and legendary support.
- Basic email marketing with easy-to-use templates.
- Automated Welcome Email for new contacts
- Social Marketing
Dotdigital
Email & SMS
Contact Us
For marketing teams with a need for basic multi-channel marketing automation.
- Single customer view (30 days)
- Email & SMS marketing
- Transactional email & SMS
Free Trial
Constant Contact
Free Trial is available
Dotdigital
Free Trial is available
Ratings
Meets Requirements
8.4
6,251
8.5
954
Ease of Use
8.5
6,289
8.7
965
Ease of Setup
8.6
3,461
8.0
508
Ease of Admin
8.6
3,014
8.4
380
Quality of Support
8.3
5,117
8.9
934
Has the product been a good partner in doing business?
8.6
2,888
8.6
379
Product Direction (% positive)
7.1
6,150
8.8
940
Features by Category
Email Marketing
8.6
4907
|
Verified
8.6
125
8.5
5008
|
Verified
8.4
128
8.9
4728
|
Verified
9.1
120
8.3
4973
|
Verified
8.7
131
8.9
4967
|
Verified
9.1
120
8.5
4841
|
Verified
8.6
120
8.3
3924
|
Verified
8.2
104
8.4
1773
|
Verified
9.0
48
7.9
1607
|
Verified
8.3
47
Reporting & Analytics
7.9
2383
|
Verified
8.2
102
|
Verified
8.4
4561
|
Verified
8.5
123
Generative AI
7.1
520
7.1
28
7.0
519
7.0
26
Agentic AI - Email Marketing
6.5
369
6.7
25
6.6
365
6.9
25
6.8
364
6.9
25
6.7
363
7.2
24
6.7
362
7.1
24
Integration
8.2
2730
|
Verified
8.4
85
7.5
1959
|
Verified
7.8
73
7.5
1935
|
Verified
7.5
69
7.3
1371
|
Verified
7.7
49
7.8
1526
|
Verified
7.0
45
7.2
1291
|
Verified
7.5
45
Email Marketing
Not enough data
8.9
556
|
Verified
Not enough data
9.1
546
|
Verified
Not enough data
8.8
534
|
Verified
Not enough data
8.6
507
|
Verified
Online Marketing
Not enough data
8.0
448
|
Verified
Not enough data
8.3
488
|
Verified
Not enough data
8.3
478
|
Verified
Not enough data
8.3
496
|
Verified
Not enough data
7.8
402
Lead Management
Not enough data
8.1
379
|
Verified
Not enough data
8.1
411
|
Verified
Not enough data
8.7
495
|
Verified
Not enough data
7.8
349
|
Verified
Not enough data
8.0
360
|
Verified
Not enough data
8.0
385
|
Verified
Not enough data
7.8
351
|
Verified
Not enough data
7.8
371
|
Verified
Campaign Management
Not enough data
8.3
440
|
Verified
Not enough data
8.0
359
|
Verified
Not enough data
7.6
324
|
Verified
Not enough data
7.4
317
Social
Not enough data
7.0
302
Not enough data
7.4
321
|
Verified
Not enough data
7.1
314
|
Verified
Not enough data
7.2
304
|
Verified
Not enough data
7.1
293
|
Verified
Reporting & Analytics
Not enough data
8.4
507
|
Verified
Not enough data
8.1
412
|
Verified
Not enough data
7.8
382
|
Verified
Not enough data
7.7
362
|
Verified
Not enough data
7.4
329
Platform
Not enough data
8.0
358
|
Verified
Not enough data
8.2
316
|
Verified
Not enough data
8.7
370
|
Verified
Not enough data
7.6
279
|
Verified
Not enough data
7.6
305
|
Verified
Not enough data
8.8
354
|
Verified
Not enough data
7.8
284
|
Verified
Agentic AI - Marketing Automation
Not enough data
7.7
26
Not enough data
7.9
25
Not enough data
7.5
24
Not enough data
7.7
25
Not enough data
7.6
26
Not enough data
7.4
27
Integration
Not enough data
8.3
366
|
Verified
Not enough data
7.9
352
|
Verified
Not enough data
7.6
312
|
Verified
Administration
Not enough data
8.5
149
Not enough data
7.8
138
Not enough data
7.8
144
Not enough data
8.8
142
Not enough data
Feature Not Available
Not enough data
7.7
128
Integrations
Not enough data
7.4
110
Not enough data
7.4
111
Not enough data
7.6
116
Not enough data
7.7
120
Platform
Not enough data
8.0
123
Not enough data
8.0
123
Not enough data
7.6
114
Not enough data
8.0
122
Not enough data
8.2
134
Not enough data
8.4
137
Not enough data
7.8
114
Not enough data
8.7
137
Diagnosis
7.9
768
7.8
251
8.1
762
7.9
259
8.5
942
8.3
284
8.4
850
8.2
258
Tracking
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.8
1070
8.7
307
Feature Not Available
Feature Not Available
8.5
915
Feature Not Available
Reporting
8.8
1052
8.7
304
Feature Not Available
8.5
284
Feature Not Available
Feature Not Available
8.0
830
Feature Not Available
Agentic AI - Email Deliverability
6.4
115
7.1
12
6.2
115
7.2
13
6.3
112
7.3
13
6.4
113
7.2
13
6.4
113
6.9
13
Campaigns
Not enough data
9.3
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
9.0
5
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Grammar
8.5
77
Not enough data
8.3
70
Not enough data
8.5
72
Not enough data
Formatting
8.2
66
Not enough data
8.1
70
Not enough data
7.7
66
Not enough data
Content
8.1
68
Not enough data
8.3
71
Not enough data
8.2
67
Not enough data
Product Type
8.7
69
Not enough data
7.9
65
Not enough data
Generative AI
8.5
24
Not enough data
8.7
24
Not enough data
Segmentation
Not enough data
9.3
5
Not enough data
9.0
5
Targeting
Not enough data
Not enough data
Not enough data
Not enough data
Triggered Content
Not enough data
Feature Not Available
Not enough data
9.3
5
Not enough data
9.0
5
Personalized Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization Engines
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
8.1
1054
|
Verified
8.1
275
7.2
915
|
Verified
Feature Not Available
7.9
968
|
Verified
8.0
250
8.3
591
8.4
269
Edit
8.2
949
|
Verified
7.7
248
8.4
1037
|
Verified
8.8
284
7.9
837
|
Verified
8.3
264
Logistics
8.6
1017
|
Verified
8.4
287
7.7
878
|
Verified
7.8
250
7.9
809
|
Verified
8.0
258
8.8
597
8.2
254
Generative AI
7.3
158
7.3
196
7.3
154
7.1
190
Agentic AI - Email Template Builder
6.9
94
7.2
20
6.8
93
7.1
19
Marketing and Communications
8.2
597
Not enough data
8.1
623
Not enough data
7.9
558
Not enough data
8.7
755
Not enough data
8.9
770
Not enough data
Attendee Engagement
8.0
618
Not enough data
7.8
550
Not enough data
7.9
559
Not enough data
Registration
8.1
613
Not enough data
8.1
601
Not enough data
7.7
489
Not enough data
Generative AI
7.2
137
Not enough data
Agentic AI - Event Marketing
6.5
104
Not enough data
6.5
105
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.5
108
Not enough data
Text Messaging
8.6
75
8.7
59
7.8
64
Feature Not Available
8.4
68
8.4
59
8.4
70
8.0
57
8.4
67
8.4
57
8.1
67
7.3
52
8.5
74
8.5
60
7.8
64
8.2
55
SMS Platform
8.7
75
7.8
58
8.8
69
8.4
58
7.7
66
7.4
48
6.7
62
Feature Not Available
7.2
62
8.0
49
7.4
63
8.5
51
Agentic AI - SMS Marketing
6.4
12
6.3
8
7.5
12
6.5
8
6.8
12
6.9
8
7.4
12
6.5
8
7.1
12
6.7
8
7.2
12
6.5
8
Data Sourcing
Not enough data
8.1
79
Not enough data
8.2
78
Not enough data
8.5
76
Not enough data
8.3
81
Intelligence
Not enough data
8.5
78
Not enough data
7.8
72
Not enough data
7.6
72
Content & Collaboration
8.8(won by default)
178
Not enough data
8.7(won by default)
185
Not enough data
8.3(won by default)
161
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
182
Not enough data
Social Management
8.6(won by default)
198
Not enough data
8.8(won by default)
200
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
194
Not enough data
8.1(won by default)
182
Not enough data
8.8(won by default)
184
Not enough data
8.4(won by default)
148
Not enough data
Agentic AI - Social Media Management
6.8(won by default)
59
Not enough data
6.9(won by default)
59
Not enough data
6.8(won by default)
58
Not enough data
7.0(won by default)
58
Not enough data
7.0(won by default)
57
Not enough data
6.9(won by default)
56
Not enough data
6.8(won by default)
56
Not enough data
Platform Basics
Not enough data
8.7
120
Not enough data
8.6
116
Platform Data
Not enough data
8.3
124
Not enough data
8.0
111
Not enough data
8.2
126
Not enough data
8.1
114
Platform Additional Functionality
Not enough data
8.3
78
Not enough data
8.1
116
Not enough data
7.9
107
Agentic AI - Customer Journey Analytics
Not enough data
6.9
13
Not enough data
6.9
13
Not enough data
6.9
13
Not enough data
7.2
13
Functionality
Not enough data
8.0
192
Not enough data
7.9
170
Not enough data
7.9
175
Support
Not enough data
8.0
193
Not enough data
8.3
183
Not enough data
8.8
203
Platform Interoperability
Feature Not Available
Not enough data
Agentic AI - Social Media Advertising
6.6
38
Not enough data
6.8
38
Not enough data
6.6
38
Not enough data
7.3
39
Not enough data
7.3
37
Not enough data
7.3
37
Not enough data
Social Functionality
8.8
300
Not enough data
Campaign Management
9.0
306
Not enough data
8.9
289
Not enough data
8.9
286
Not enough data
8.4
247
Not enough data
8.6
251
Not enough data
8.9
255
Not enough data
9.0
241
Not enough data
8.4
223
Not enough data
8.4
233
Not enough data
8.7
257
Not enough data
8.3
244
Not enough data
8.0
211
Not enough data
8.3
224
Not enough data
Targeting
8.8
270
Not enough data
8.7
252
Not enough data
8.2
222
Not enough data
8.5
224
Not enough data
Platform
8.2
231
Not enough data
8.5
264
Not enough data
8.7
274
Not enough data
9.0
303
Not enough data
8.5
243
Not enough data
8.6
296
Not enough data
8.7
257
Not enough data
8.4
228
Not enough data
8.7
277
Not enough data
Page Customization
Not enough data
8.7
86
Not enough data
8.4
82
Not enough data
8.2
78
Not enough data
8.3
61
Page Optimization
Not enough data
Feature Not Available
Not enough data
8.5
77
Not enough data
8.1
70
Not enough data
7.3
64
Integrations
Not enough data
7.7
65
Not enough data
8.3
72
Not enough data
8.0
69
Generative AI
Not enough data
7.4
58
Agentic AI - Landing Page Builders
Not enough data
7.7
8
Survey Management
8.3
262
Not enough data
8.4
254
Not enough data
Feature Not Available
Not enough data
8.6
251
Not enough data
Survey Customization
Feature Not Available
Not enough data
8.5
249
Not enough data
8.2
234
Not enough data
Feature Not Available
Not enough data
Survey Insights
8.5
261
Not enough data
Feature Not Available
Not enough data
8.6
250
Not enough data
Feature Not Available
Not enough data
Agentic AI - Survey
6.9
50
Not enough data
6.7
50
Not enough data
6.9
50
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization
Not enough data
8.1
15
Not enough data
7.6
15
Not enough data
7.7
15
Not enough data
7.1
15
Not enough data
7.4
14
Not enough data
7.9
14
Analysis
Not enough data
8.2
85
|
Verified
Not enough data
8.6
99
Not enough data
8.0
82
|
Verified
Not enough data
7.9
85
|
Verified
Campaigns
Not enough data
8.3
84
Not enough data
7.7
79
|
Verified
Not enough data
8.0
81
Not enough data
7.7
77
|
Verified
Not enough data
9.0
105
|
Verified
Not enough data
8.7
98
|
Verified
Engagement
Not enough data
7.8
78
|
Verified
Platform
Not enough data
8.4
98
|
Verified
Not enough data
8.2
87
|
Verified
Not enough data
8.3
82
|
Verified
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Growth
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Support
9.2
45
Not enough data
Categories
Categories
Shared Categories
Constant Contact and Dotdigital are categorized as SMS Marketing, Email Template Builder, Email Deliverability, and Email Marketing
Unique Categories
Constant Contact is categorized as Event Marketing, AI Writing Assistant, Website Builder, Social Media Advertising, Social Media Management, and Survey
Reviews
Reviewers' Company Size
Constant Contact
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Dotdigital
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
12.4%
Marketing and Advertising
9.7%
Real Estate
4.5%
Education Management
4.0%
Religious Institutions
3.3%
Other
66.0%
Retail
11.6%
Marketing and Advertising
7.8%
Non-Profit Organization Management
7.6%
Financial Services
3.7%
Consumer Goods
3.1%
Other
66.2%
Alternatives
Discussions
if i buy a email list of 10,000 can i send to all of those people at one time off your site?
10 Comments
BF
You can't buy and e-mail list and loaded it into Constant Contact. They will only send to people who have signed up to receive your e-blasts. You can have...Read more
What is constant contact software?
6 Comments
CO
Constant Contact software is an email program that allows user to design/create emails with pictures, graphics and text to be sent to customers and...Read more
Does a busy small business owner have time to market their company on Constant Contact? (Nope)
5 Comments
MR
You say no, but perhaps if you allow Constant Contact to do some of the work for you, you might have a bit more time to spend on all those other important...Read more
Can dotMailer track attachments?
2 Comments
CL
Yes, if they're added as link or button in email Read more
What's the next big showstopping element or functionality element?
1 Comment
MJ
Hi Christophe,
You can view our public facing roadmap here https://r1.dotdigital-pages.com/p/35E-386/the-engagement-cloud-roadmap
Thanks,
MarkRead more
Can I have a loyalist dot digital trooper t shirt
1 Comment
MJ
Hi Tony, of course and thanks for the great video review. Please send me a message directly at marketing@dotdigital.comRead more
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