Compare Consolto and Front 
At a Glance
Market Segments
Small-Business (95.1% of reviews)
Small-Business (49.0% of reviews)
Entry-Level Pricing
$39 1, 5, 10, 15, 20, 25, 30, 35, 40, 45, 50
$25.00 1 user/month
Consolto
Star Rating
(68)4.7 out of 5
Market Segments
Small-Business (95.1% of reviews)
Pros & Cons
Entry-Level Pricing
$39 1, 5, 10, 15, 20, 25, 30, 35, 40, 45, 50
Browse all 4 pricing plansFront
Star Rating
(2,455)4.7 out of 5
Market Segments
Small-Business (49.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 user/month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Front excels in user experience, with many praising its user-friendly interface and features like internal commenting, which allows team members to @mention each other directly on email threads, streamlining communication and enhancing workflow.
- Users say that Consolto offers a solid all-in-one solution for web communications, integrating various features such as calendar, chat, voice, and conference capabilities. This makes it a convenient choice for those looking to manage multiple communication channels in one place.
- According to verified reviews, Front has a significantly higher G2 Score, indicating greater overall user satisfaction. Reviewers highlight its AI capabilities and the ability to maintain historical trails, which contribute to a more efficient customer interaction process.
- Reviewers mention that while Consolto has a good layout and is easy to use, it lacks the depth of features that Front provides, particularly in areas like shared drafts that help teams stay aligned on complex projects.
- Users appreciate the quality of support from Consolto, noting its high ratings in this area. However, Front's support is also well-regarded, with users highlighting its responsiveness and helpfulness, which can be crucial for businesses needing quick resolutions.
- G2 reviewers indicate that Front's implementation process is quick and intuitive, making it easier for teams to get started. In contrast, while Consolto is noted for its easy integration into websites, some users may find it less straightforward when it comes to onboarding new team members.
Pricing
Entry-Level Pricing
Consolto
Genius
$39
1, 5, 10, 15, 20, 25, 30, 35, 40, 45, 50
Best for heavy remote work
All Clever features plus:
- Advanced Appointment Scheduling
- 100 Videochat Hours
- Money Transfer
Front
Starter
$25.00
1 user/month
Essential capabilities to get started with customer-first service
- Shared inbox and ticketing
- AI Topics and up to 10 automation rules
- Basic analytics
Free Trial
Consolto
Free Trial is available
Front
Free Trial is available
Ratings
Meets Requirements
9.0
33
9.1
1,929
Ease of Use
9.1
34
9.1
1,945
Ease of Setup
9.0
26
8.8
728
Ease of Admin
9.2
24
8.9
478
Quality of Support
9.4
32
9.1
1,658
Has the product been a good partner in doing business?
9.4
24
9.2
464
Product Direction (% positive)
9.6
27
9.3
1,814
Features by Category
Ticket and Case Management
Not enough data
8.8
268
|
Verified
Not enough data
8.9
270
|
Verified
Not enough data
8.9
296
|
Verified
Not enough data
8.8
287
|
Verified
Not enough data
8.9
244
|
Verified
Not enough data
9.1
309
Not enough data
9.2
295
|
Verified
Not enough data
8.7
261
|
Verified
Generative AI
Not enough data
7.8
64
Not enough data
8.3
64
Agentic AI - Help Desk
Not enough data
7.1
28
Not enough data
7.1
28
Not enough data
7.2
28
Communication Channels
Not enough data
8.7
235
|
Verified
Not enough data
9.2
284
|
Verified
Not enough data
8.7
237
|
Verified
Not enough data
8.3
211
|
Verified
Not enough data
7.8
133
Platform
Not enough data
8.3
218
|
Verified
8.0
16
8.4
289
|
Verified
Not enough data
8.8
262
|
Verified
Not enough data
8.6
234
|
Verified
Not enough data
8.3
232
|
Verified
Not enough data
8.3
238
|
Verified
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conferencing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Screen Sharing
Not enough data
Not enough data
Channels
Not enough data
8.9
630
Not enough data
8.6
528
Not enough data
7.9
476
Design
Not enough data
8.8
652
Not enough data
8.2
533
Not enough data
8.8
750
Not enough data
8.8
713
Not enough data
8.7
564
Generative AI
Not enough data
7.8
191
Not enough data
8.0
191
Usability
Not enough data
8.8
67
Not enough data
8.8
65
Not enough data
8.9
68
Reporting
Not enough data
8.2
64
Not enough data
7.6
59
Not enough data
8.1
63
Generative AI
Not enough data
7.7
37
Not enough data
7.8
38
Inbox Tools
Not enough data
9.3
813
Not enough data
8.9
818
Not enough data
9.1
796
Not enough data
9.0
837
Coordination Tools
Not enough data
8.5
732
Not enough data
8.7
709
Not enough data
8.7
649
Software Options
Not enough data
9.3
795
Not enough data
8.6
726
Email Client - Agentic AI
Not enough data
6.7
25
Not enough data
7.3
25
Collaboration Tools
9.0
18
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.4
18
Not enough data
Feature Not Available
Not enough data
Meeting Coordination
9.1
19
Not enough data
8.2
18
Not enough data
Feature Not Available
Not enough data
8.9
16
Not enough data
Software Type
7.2
6
Not enough data
9.2
19
Not enough data
Not enough data
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
Not enough data
8.8
491
Not enough data
8.8
384
Not enough data
8.7
385
Not enough data
8.8
343
Support Automation
Not enough data
8.7
413
Not enough data
8.9
415
Not enough data
8.7
378
Not enough data
8.6
327
Generative AI
Not enough data
8.1
108
Not enough data
8.2
108
Sorting & Filtering
Not enough data
8.3
235
Not enough data
9.1
240
Not enough data
7.6
225
Not enough data
8.4
230
Integrations
Not enough data
8.0
221
Not enough data
8.5
230
Not enough data
7.4
208
Time Management
Not enough data
9.0
232
Not enough data
8.7
225
Not enough data
9.3
241
Generative AI
Not enough data
7.7
138
Not enough data
7.2
129
Not enough data
7.9
137
Agentic AI - Email Management
Not enough data
6.6
34
Not enough data
7.2
34
Integrations
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Branding & Customizatio
9.2
6
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
Automatic Rules & Configurations
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.3
35
Not enough data
8.3
35
Not enough data
7.8
33
Communication
9.4
19
8.7
219
|
Verified
9.2
18
9.0
269
|
Verified
8.0
5
8.9
208
9.2
18
8.9
231
|
Verified
Feature Not Available
8.8
151
Internal Use
8.0
16
8.4
289
|
Verified
9.2
15
9.2
283
|
Verified
8.9
15
8.8
194
8.0
5
8.8
220
8.7
5
9.5
290
|
Verified
8.1
15
8.8
222
|
Verified
Generative AI
Not enough data
7.7
30
Self-Service Experience
Not enough data
8.3
55
Not enough data
8.5
53
Not enough data
8.0
53
Not enough data
8.2
51
Not enough data
8.4
50
Self-Service Platform
Not enough data
8.0
50
Not enough data
8.4
50
Not enough data
8.0
50
Not enough data
8.1
48
Agentic AI - Customer Self-Service
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Generative AI
Not enough data
7.8(won by default)
26
Not enough data
7.8(won by default)
25
Process
Not enough data
9.1(won by default)
197
Not enough data
8.8(won by default)
160
Not enough data
8.8(won by default)
172
Channels
Not enough data
9.5(won by default)
242
Not enough data
9.1(won by default)
193
Not enough data
8.8(won by default)
185
Not enough data
8.4(won by default)
135
Not enough data
9.1(won by default)
159
Insight
Not enough data
8.9(won by default)
140
Not enough data
8.7(won by default)
160
Not enough data
8.8(won by default)
138
Not enough data
9.0(won by default)
156
Generative AI
Not enough data
7.5
29
Not enough data
7.6
30
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Consolto and Front are categorized as Live Chat
Unique Categories
Reviews
Reviewers' Company Size
Consolto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Front
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
27.4%
E-Learning
6.5%
Management Consulting
6.5%
Financial Services
4.8%
Accounting
3.2%
Other
51.6%
Logistics and Supply Chain
10.1%
Computer Software
8.1%
Information Technology and Services
7.5%
Transportation/Trucking/Railroad
5.5%
Financial Services
4.6%
Other
64.2%
Alternatives
Discussions
Consolto has no discussions with answers
What is Happening on the Forum?
1 Comment
G2
After so many attempts in getting my funds back which I lost to a fake platform called mycoinbanking.com I lost the total of $348.000. I needed the profit...Read more
Are there any "Front hacks" that are lesser known but extremely helpful?
1 Comment
JR
Hit the popout button on a draft email twice. Once for the draft to appear on top of your reading pane and the second time opens it in its own browser window...Read more
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