Compare Consolto and Crisp 
At a Glance
Market Segments
Small-Business (95.1% of reviews)
Small-Business (87.4% of reviews)
Entry-Level Pricing
$39 1, 5, 10, 15, 20, 25, 30, 35, 40, 45, 50
Free
Consolto
Star Rating
(68)4.7 out of 5
Market Segments
Small-Business (95.1% of reviews)
Pros & Cons
Entry-Level Pricing
$39 1, 5, 10, 15, 20, 25, 30, 35, 40, 45, 50
Browse all 4 pricing plansCrisp
Star Rating
(189)4.5 out of 5
Market Segments
Small-Business (87.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansConsolto vs Crisp
When assessing the two solutions, reviewers found Consolto easier to use, set up, and administer. Reviewers also preferred doing business with Consolto overall.
- Reviewers felt that Consolto meets the needs of their business better than Crisp.
- When comparing quality of ongoing product support, reviewers felt that Consolto is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Consolto over Crisp.
Pricing
Entry-Level Pricing
Consolto
Genius
$39
1, 5, 10, 15, 20, 25, 30, 35, 40, 45, 50
Best for heavy remote work
All Clever features plus:
- Advanced Appointment Scheduling
- 100 Videochat Hours
- Money Transfer
Crisp
Free
Free
For personal websites and anyone who wants a basic website chat widget to communicate with visitors.
- 2 operators included (Forever free !!!)
- ∞ visitors & messages
- No ads - no data resold
Free Trial
Consolto
Free Trial is available
Crisp
Free Trial is available
Ratings
Meets Requirements
9.0
33
8.8
152
Ease of Use
9.1
34
9.0
155
Ease of Setup
9.0
26
8.9
128
Ease of Admin
9.2
24
8.8
104
Quality of Support
9.4
32
9.1
152
Has the product been a good partner in doing business?
9.4
24
8.9
104
Product Direction (% positive)
9.6
27
9.3
145
Features by Category
Ticket and Case Management
Not enough data
8.6
45
Not enough data
8.8
46
|
Verified
Not enough data
8.6
47
|
Verified
Not enough data
8.5
45
|
Verified
Not enough data
7.7
38
Not enough data
8.9
46
|
Verified
Not enough data
8.9
46
Not enough data
8.8
39
|
Verified
Generative AI
Not enough data
8.3
24
Not enough data
8.2
24
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
9.1
44
|
Verified
Not enough data
9.2
44
|
Verified
Not enough data
9.6
51
|
Verified
Not enough data
9.2
45
|
Verified
Not enough data
8.2
35
Platform
Not enough data
8.8
52
|
Verified
8.0
16
8.4
102
|
Verified
Not enough data
8.9
55
|
Verified
Not enough data
8.9
51
|
Verified
Not enough data
8.2
51
|
Verified
Not enough data
8.5
52
|
Verified
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conferencing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Screen Sharing
Not enough data
Not enough data
Collaboration Tools
9.0
18
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.4
18
Not enough data
Feature Not Available
Not enough data
Meeting Coordination
9.1
19
Not enough data
8.2
18
Not enough data
Feature Not Available
Not enough data
8.9
16
Not enough data
Software Type
7.2
6
Not enough data
9.2
19
Not enough data
Not enough data
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Branding & Customizatio
9.2
6
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
Automatic Rules & Configurations
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.3
36
Not enough data
8.2
34
Not enough data
7.1
35
Communication
9.4
19
9.3
101
|
Verified
9.2
18
9.2
100
|
Verified
8.0
5
8.4
75
|
Verified
9.2
18
9.3
88
|
Verified
Feature Not Available
8.7
61
|
Verified
Internal Use
8.0
16
8.4
102
|
Verified
9.2
15
8.8
92
|
Verified
8.9
15
8.3
82
|
Verified
8.0
5
8.8
83
|
Verified
8.7
5
8.8
92
|
Verified
8.1
15
8.9
91
|
Verified
Generative AI
Not enough data
7.2
24
Self-Service Experience
Not enough data
8.5
46
Not enough data
8.3
45
Not enough data
6.7
36
Not enough data
8.3
31
Not enough data
7.9
35
Self-Service Platform
Not enough data
7.9
34
Not enough data
7.9
35
Not enough data
6.9
31
Not enough data
8.4
35
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.8(won by default)
7
Not enough data
8.8(won by default)
7
Process
Not enough data
8.1(won by default)
16
Not enough data
8.2(won by default)
14
Not enough data
8.7(won by default)
14
Channels
Not enough data
9.1(won by default)
18
Not enough data
9.4(won by default)
18
Not enough data
9.6(won by default)
19
Not enough data
7.6(won by default)
11
Not enough data
8.8(won by default)
12
Insight
Not enough data
8.6(won by default)
12
Not enough data
8.6(won by default)
15
Not enough data
8.6(won by default)
18
Not enough data
9.6(won by default)
16
Generative AI
Not enough data
7.8
12
Not enough data
7.9
12
Categories
Categories
Shared Categories
Consolto and Crisp are categorized as Live Chat
Unique Categories
Crisp is categorized as Digital Customer Service Platforms, Shared Inbox, Social Customer Service, Help Desk, and Customer Self-Service
Reviews
Reviewers' Company Size
Consolto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Crisp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
27.4%
E-Learning
6.5%
Management Consulting
6.5%
Financial Services
4.8%
Accounting
3.2%
Other
51.6%
Computer Software
27.2%
Information Technology and Services
6.7%
Marketing and Advertising
6.1%
Internet
5.6%
Leisure, Travel & Tourism
4.4%
Other
50.0%
Discussions
Consolto has no discussions with answers
Is crisp chat free?
2 Comments
TT
Crisp has a Basic plan that includes two seats and limited features. However, if you need a team to communicate with website visitors and help them, Basic...Read more
How do you measure success of customer support using Crisp?
1 Comment
PC
Best customer support I have had so far for a tool that we pay less than 10k a yearRead more
What is crisp chat?
1 Comment
WC
Simply-put, its a live chat software/service that you can embed in your site.
By far the best option I've used to date. The live support or "Magic...Read more
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