# Agentforce Sales (formerly Salesforce Sales Cloud) vs CONQUER Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Agentforce Sales excels in user satisfaction, boasting a high overall score and a wealth of recent positive feedback. Users appreciate its intuitive interface, noting that it helps them efficiently track hours and manage tasks without needing additional tools.
- **Users say** that CONQUER stands out for its exceptional support team, which many describe as the "best around." This level of service is a significant advantage for teams that prioritize responsive customer support and assistance during implementation.
- **Reviewers mention** that Agentforce Sales offers robust features for pipeline visibility and AI integration, making it easier to create customizable dashboards. Users highlight the drag-and-drop interface as a key feature that saves time and enhances productivity.
- **According to verified reviews** , while CONQUER provides solid automation capabilities, such as seamless dialing and reporting, it struggles with overall user satisfaction compared to Agentforce Sales. Users have noted that while it helps maximize reps' time, it lacks some of the advanced features found in its competitor.
- **G2 reviewers highlight** that Agentforce Sales has a more extensive user base and a higher volume of reviews, which contributes to its reliability and trustworthiness. This extensive feedback allows potential users to feel more confident in their choice, as they can see a broader range of experiences.
- **Users report** that while both platforms have similar ease of setup scores, Agentforce Sales is often praised for its straightforward onboarding process. In contrast, some users of CONQUER have expressed a desire for more streamlined setup options to enhance their initial experience.



| | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 25,823 | 126 | 
| **Largest Market Segment** | Mid-Market (46.0% of reviews) | Mid-Market (35.3% of reviews) | 
| **Entry Level Price** | $25.00 1 User Per Month | Contact Us | 

---
## Top Pros & Cons

### Agentforce Sales (formerly Salesforce Sales Cloud)

Pros:
- Features (3167 reviews)
- Ease of Use (2065 reviews)

Cons:
- Learning Curve (1092 reviews)
- Limitations (791 reviews)

### CONQUER

Pros:
- Ease of Use (4 reviews)
- Automation (2 reviews)

Cons:
- Call Issues (3 reviews)
- Call Management Issues (2 reviews)

---
## Ratings Comparison
| Rating | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
  | **Meets Requirements** | 8.8 (14196 reviews) | 8.5 (96 reviews) | 
  | **Ease of Use** | 8.2 (18209 reviews) | 8.6 (96 reviews) | 
  | **Ease of Setup** | 7.8 (9143 reviews) | 7.8 (47 reviews) | 
  | **Ease of Admin** | 7.9 (4496 reviews) | 8.2 (47 reviews) | 
  | **Quality of Support** | 8.1 (12396 reviews) | 9.0 (96 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (4463 reviews) | 9.2 (46 reviews) | 
  | **Product Direction (% positive)** | 8.3 (13815 reviews) | 8.1 (94 reviews) | 

---
## Pricing

### Agentforce Sales (formerly Salesforce Sales Cloud)

#### Entry-Level Pricing

Plan: Starter Edition

Price: $25.00 1 User Per Month

Description: Out-of-the-box CRM for up to 10 users

Key Features:
- Automatic data capture
- Lead Management
- Opportunity Management

[Browse all 4 editions](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/pricing)

#### Free Trial

Yes

### CONQUER

#### Entry-Level Pricing

Plan: Conquer Cadence for Salesforce

Price: Contact Us

Description: The only truly native Sales Engagement Platform for Salesforce. Conquer works inside your existing CRM as a guided selling solution to make sales and service teams more effective at gaining access, growing pipeline, winning revenue, and strengthening customer relationships.

Key Features:
- Truly Native Omnichannel Sales Engagement for Salesforce

[Browse all 2 editions](https://www.g2.com/products/conquer/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.2/10 | 11181 |
| **CONQUER** | N/A | N/A |

#### Sales Force Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Contact & Account Management** | 8.8 (9637 reviews) ✓ Verified | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | 8.3 (6401 reviews) ✓ Verified | Not enough data | 
| **Opportunity & Pipeline Mgmt.** | 8.7 (9364 reviews) ✓ Verified | Not enough data | 
| **Task / Activity Management** | 8.3 (9563 reviews) ✓ Verified | Not enough data | 
| **Territory & Quota Management** | 8.0 (7326 reviews) ✓ Verified | Not enough data | 
| **Desktop Integration** | 8.2 (7628 reviews) ✓ Verified | Not enough data | 
| **Product & Price List Management** | 8.0 (6766 reviews) ✓ Verified | Not enough data | 
| **Quote & Order Management** | 8.1 (6668 reviews) ✓ Verified | Not enough data | 
| **Customer Contract Management** | 8.3 (7419 reviews) ✓ Verified | Not enough data | 

#### Marketing Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Email Marketing** | 8.0 (6680 reviews) ✓ Verified | Not enough data | 
| **Campaign Management** | 8.1 (7000 reviews) ✓ Verified | Not enough data | 
| **Lead Management** | 8.5 (8144 reviews) ✓ Verified | Not enough data | 
| **Marketing ROI Analytics** | 7.9 (5428 reviews) | Not enough data | 

#### Customer Support

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Case Management** | 8.3 (6840 reviews) ✓ Verified | Not enough data | 
| **Customer Support Portal** | 8.1 (6387 reviews) ✓ Verified | Not enough data | 
| **Knowledge Base** | 8.2 (6792 reviews) ✓ Verified | Not enough data | 
| **Call Center Features** | 8.0 (5498 reviews) ✓ Verified | Not enough data | 
| **Support Analytics** | 8.2 (5988 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Reporting** | 8.5 (9058 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.5 (9216 reviews) ✓ Verified | Not enough data | 
| **Forecasting** | 8.2 (7484 reviews) ✓ Verified | Not enough data | 

#### Mobile & Social

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Social Collaboration Features** | 7.9 (5632 reviews) ✓ Verified | Not enough data | 
| **Social Network Integration** | 7.8 (5246 reviews) ✓ Verified | Not enough data | 
| **Mobile User Support** | 7.7 (6112 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Customization** | 8.5 (3704 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.5 (3707 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.6 (3648 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.4 (2905 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 8.5 (3188 reviews) ✓ Verified | Not enough data | 
| **Document & Content Mgmt.** | 8.1 (3205 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 8.7 (3690 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 8.1 (3032 reviews) | Not enough data | 

#### Integration

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Data Import & Export Tools** | 8.5 (2614 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.5 (3112 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 8.5 (2922 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **AI Text Generation** | 7.6 (903 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (299 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (253 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (276 reviews) | Not enough data | 
| **Adaptive Learning** | 8.1 (238 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (243 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (267 reviews) | Not enough data | 
| **Decision Making** | 8.3 (264 reviews) | Not enough data | 

### Business Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **CONQUER** | N/A | N/A |

#### Reports

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Reports Interface** | Not enough data | Not enough data | 
| **Steps to Answer** | Not enough data | Not enough data | 
| **Graphs and Charts** | Not enough data | Not enough data | 
| **Score Cards** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

#### Self Service 

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Calculated Fields** | Not enough data | Not enough data | 
| **Data Column Filtering** | Not enough data | Not enough data | 
| **Data Discovery** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Collaboration / Workflow** | Not enough data | Not enough data | 
| **Automodeling** | Not enough data | Not enough data | 

#### Advanced Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Big Data Services** | Not enough data | Not enough data | 

#### Building Reports

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Data Transformation** | Not enough data | Not enough data | 
| **Data Modeling** | Not enough data | Not enough data | 
| **WYSIWYG Report Design** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | 
| **Customization ** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 

### Location Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 45 |
| **CONQUER** | N/A | N/A |

#### Cartography

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Map Design** | 8.6 (35 reviews) | Not enough data | 
| **Vector Mapping ** | 8.4 (31 reviews) | Not enough data | 
| **Data Visualization** | 8.6 (35 reviews) | Not enough data | 
| **Overlaying** | 8.3 (35 reviews) | Not enough data | 

#### Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Predictive Analysis** | 8.2 (28 reviews) | Not enough data | 
| **Distance Analysis ** | 8.4 (35 reviews) | Not enough data | 
| **Spatial Analysis** | 8.3 (31 reviews) | Not enough data | 
| **Data Stream** | 8.4 (30 reviews) | Not enough data | 

#### Reporting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Data Transformation** | 8.6 (29 reviews) | Not enough data | 
| **WYSIWYG Design** | 8.3 (24 reviews) | Not enough data | 
| **API Integrations** | 8.6 (22 reviews) | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **CONQUER** | N/A | N/A |

#### Lead Generation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 425 |
| **CONQUER** | N/A | N/A |

#### Lead Facilitation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Customer-facing Chatbot** | 8.5 (272 reviews) | Not enough data | 
| **Lead Qualification** | 8.8 (297 reviews) | Not enough data | 
| **Lead Follow-up** | 8.8 (320 reviews) | Not enough data | 
| **Meeting Scheduling ** | 8.6 (292 reviews) | Not enough data | 

#### Organization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 9.0 (355 reviews) | Not enough data | 
| **Data Entry** | 8.8 (348 reviews) | Not enough data | 
| **Integrations / APIs** | 8.8 (343 reviews) | Not enough data | 

#### Performance Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Coaching ** | 8.4 (286 reviews) | Not enough data | 
| **Peformance Tracking** | 8.8 (310 reviews) | Not enough data | 

#### Sales Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **ROI Forecasting ** | 8.4 (284 reviews) | Not enough data | 
| **Sales Forecasting ** | 8.8 (302 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **AI Text Generation** | 8.4 (125 reviews) | Not enough data | 
| **AI Text Summarization** | 8.5 (124 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Autonomous Task Execution** | 9.1 (31 reviews) | Not enough data | 
| **Multi-step Planning** | 9.2 (30 reviews) | Not enough data | 
| **Cross-system Integration** | 9.0 (27 reviews) | Not enough data | 
| **Adaptive Learning** | 9.0 (26 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.3 (27 reviews) | Not enough data | 
| **Proactive Assistance** | 9.1 (27 reviews) | Not enough data | 
| **Decision Making** | 9.3 (29 reviews) | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 618 |
| **CONQUER** | 6.9/10 | 42 |

#### Integrated Workflows

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Task Management** | 8.7 (521 reviews) | 8.3 (35 reviews) ✓ Verified | 
| **Email Tracking/Automation** | 8.5 (510 reviews) | 7.5 (27 reviews) | 
| **Calls and Voice** | 8.1 (465 reviews) | 8.5 (37 reviews) ✓ Verified | 
| **Other Outreach Options ** | 8.1 (459 reviews) | 7.5 (29 reviews) | 
| **CRM Integration** | 8.8 (524 reviews) | 9.2 (37 reviews) ✓ Verified | 
| **Calendar** | 8.4 (467 reviews) | 6.4 (6 reviews) | 
| **Shared Records** | 8.6 (480 reviews) | 6.7 (6 reviews) | 

#### Repeatability and Reportability

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Content Management** | 8.4 (481 reviews) | 9.2 (18 reviews) ✓ Verified | 
| **Workflow Management** | 8.7 (500 reviews) | 9.0 (33 reviews) ✓ Verified | 
| **Workflow Performance** | 8.7 (497 reviews) | 8.5 (33 reviews) | 
| **Sales Coaching and Insights** | 8.3 (481 reviews) | 8.1 (28 reviews) | 
| **Gamification** | 7.8 (414 reviews) | 5.3 (5 reviews) | 

#### AI and Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Lead Prioritization** | 8.5 (462 reviews) | 5.8 (6 reviews) | 
| **Lead Scoring** | 8.4 (469 reviews) | 3.7 (5 reviews) | 
| **Best Time of Day Scheduling** | 8.3 (426 reviews) | 4.7 (6 reviews) | 
| **Buyer Intelligence** | 8.0 (430 reviews) | 4.0 (5 reviews) | 
| **Machine Learning** | 7.8 (415 reviews) | 4.7 (5 reviews) | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **AI Text Generation** | 7.4 (268 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (87 reviews) | Not enough data | 
| **Multi-step Planning** | 8.5 (88 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (86 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (87 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (87 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (87 reviews) | Not enough data | 
| **Decision Making** | 8.5 (87 reviews) | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 183 |
| **CONQUER** | N/A | N/A |

#### Call Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Call Recording** | 8.7 (132 reviews) | Not enough data | 
| **Machine Learning** | 8.6 (136 reviews) | Not enough data | 
| **Call Analysis** | 8.7 (132 reviews) | Not enough data | 
| **Lead Qualification** | 8.9 (133 reviews) | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Customer Scoring** | 8.7 (141 reviews) | Not enough data | 
| **Speech-to-Text** | 8.7 (125 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **AI Text Summarization** | 8.3 (59 reviews) | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Autonomous Task Execution** | 8.7 (13 reviews) | Not enough data | 
| **Multi-step Planning** | 9.2 (14 reviews) | Not enough data | 
| **Cross-system Integration** | 9.3 (14 reviews) | Not enough data | 
| **Adaptive Learning** | 9.2 (14 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.7 (13 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (14 reviews) | Not enough data | 
| **Decision Making** | 9.0 (14 reviews) | Not enough data | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **CONQUER** | N/A | N/A |

#### Text Messaging

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Bulk SMS** | Not enough data | Not enough data | 
| **Two-Way Text Messaging** | Not enough data | Not enough data | 
| **Text Scheduler** | Not enough data | Not enough data | 
| **Automatic Replies** | Not enough data | Not enough data | 
| **Automatic URL Shortening** | Not enough data | Not enough data | 
| **MMS Marketing** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Transactional SMS** | Not enough data | Not enough data | 

#### SMS Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | 
| **White Label** | Not enough data | Not enough data | 
| **Text-to-Landline** | Not enough data | Not enough data | 
| **Short Codes** | Not enough data | Not enough data | 
| **API Integration** | Not enough data | Not enough data | 

#### Agentic AI - SMS Marketing

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **CONQUER** | 7.9/10 | 27 |

#### Channels

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Voice** | Not enough data | 8.3 (19 reviews) ✓ Verified | 
| **Social** | Not enough data | 6.8 (12 reviews) | 
| **Web Chat** | Not enough data | 6.5 (13 reviews) | 
| **Mobile SMS** | Not enough data | 6.9 (13 reviews) | 
| **Email** | Not enough data | 6.5 (13 reviews) | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **AI Text-to-Speech** | Not enough data | Not enough data | 

#### Functions

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Session Routing** | Not enough data | 8.2 (17 reviews) ✓ Verified | 
| **Session Queuing** | Not enough data | 8.4 (19 reviews) ✓ Verified | 
| **Concurrent Calling** | Not enough data | 8.3 (16 reviews) ✓ Verified | 
| **Speech Analytics** | Not enough data | 6.5 (13 reviews) | 
| **Auto Dialer** | Not enough data | 9.0 (10 reviews) | 
| **IVR** | Not enough data | 9.1 (15 reviews) | 
| **Inbound Screen Pop** | Not enough data | 8.5 (18 reviews) ✓ Verified | 
| **Persistent Data** | Not enough data | 8.5 (16 reviews) ✓ Verified | 

#### Agentic AI - Contact Center

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Administrative

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Session Summary Notes** | Not enough data | 8.3 (21 reviews) ✓ Verified | 
| **Administrator Access** | Not enough data | 8.0 (18 reviews) ✓ Verified | 
| **Reporting & Dashboards** | Not enough data | 8.1 (21 reviews) ✓ Verified | 
| **Session Recording** | Not enough data | 8.1 (20 reviews) ✓ Verified | 
| **Agent Scheduling and Assignment** | Not enough data | 7.8 (17 reviews) ✓ Verified | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 82 |
| **CONQUER** | N/A | N/A |

#### Revenue Sourcing and Forecasting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Revenue History** | 8.7 (66 reviews) | Not enough data | 
| **Pipeline Management** | 8.6 (69 reviews) | Not enough data | 
| **Dashboard Analytics** | 8.9 (69 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.5 (63 reviews) | Not enough data | 
| **Data Segmentation** | 8.5 (66 reviews) | Not enough data | 
| **Predictive Forecasting** | 8.4 (58 reviews) | Not enough data | 
| **Revenue Operations Cadence** | 8.2 (58 reviews) | Not enough data | 

#### CRM Data Enrichment

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Calendar Sync** | 8.1 (64 reviews) | Not enough data | 
| **Email Activity Capture** | 8.4 (62 reviews) | Not enough data | 
| **Conversation Intelligence** | 8.2 (59 reviews) | Not enough data | 
| **Marketing Leads** | 8.2 (65 reviews) | Not enough data | 
| **Contact Capture** | 8.5 (56 reviews) | Not enough data | 

#### Account Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Nonengaged Accounts** | 8.3 (63 reviews) | Not enough data | 
| **Account optimization** | 8.1 (63 reviews) | Not enough data | 
| **Historical Patterns** | 8.1 (60 reviews) | Not enough data | 
| **Rep Performance** | 8.2 (59 reviews) | Not enough data | 
| **Account Engagement** | 8.7 (56 reviews) | Not enough data | 
| **Historical Win/Loss Patterns** | 8.4 (56 reviews) | Not enough data | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (22 reviews) | Not enough data | 
| **Cross-system Integration** | 8.4 (23 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (21 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (21 reviews) | Not enough data | 
| **Decision Making** | 8.3 (23 reviews) | Not enough data | 

### Field Sales

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.6/10 | 39 |
| **CONQUER** | N/A | N/A |

#### Territory Mapping

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Custom Territory Mapping** | 8.7 (31 reviews) | Not enough data | 
| **Strategic Selling** | 8.6 (29 reviews) | Not enough data | 
| **Automatic Rep Assignment** | 8.4 (29 reviews) | Not enough data | 

#### Route Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Lead Priority** | 8.9 (28 reviews) | Not enough data | 
| **Optimized Sales Routes** | 9.0 (30 reviews) | Not enough data | 
| **Map Directions** | 9.1 (31 reviews) | Not enough data | 

#### Sales Performance Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Gamification** | 8.3 (26 reviews) | Not enough data | 
| **Performance Dashboards** | 8.3 (29 reviews) | Not enough data | 
| **Sales Rep Tracker** | 9.0 (29 reviews) | Not enough data | 

#### Presentation and Forms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Video and Interactive Media** | 8.0 (25 reviews) | Not enough data | 
| **Digital Contracts** | 8.2 (28 reviews) | Not enough data | 
| **E-signature** | 8.5 (28 reviews) | Not enough data | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 180 |
| **CONQUER** | N/A | N/A |

#### Integrations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **MS Teams Integration** | 8.1 (157 reviews) | Not enough data | 
| **Email Integration** | 8.5 (159 reviews) | Not enough data | 
| **Zoom Integration** | 8.1 (158 reviews) | Not enough data | 
| **Google Meet Integration** | 8.1 (157 reviews) | Not enough data | 
| **Salesforce Integration** | 8.8 (160 reviews) | Not enough data | 

#### Branding & Customizatio

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Custom Booking Page** | 8.1 (152 reviews) | Not enough data | 
| **Personalized Links** | 8.2 (156 reviews) | Not enough data | 
| **Personalized Web Embed** | 8.3 (155 reviews) | Not enough data | 

#### Automatic Rules & Configurations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Set Working Hours** | 8.4 (156 reviews) | Not enough data | 
| **Automatic Updates** | 8.3 (156 reviews) | Not enough data | 
| **Buffer Times** | 8.0 (158 reviews) | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (33 reviews) | Not enough data | 
| **Multi-step Planning** | 8.4 (34 reviews) | Not enough data | 

### Sales Planning

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 196 |
| **CONQUER** | N/A | N/A |

#### Sales Performance Features - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Account Scoring** | 8.5 (172 reviews) | Not enough data | 
| **Revenue Planning** | 8.5 (161 reviews) | Not enough data | 
| **Account Segmentation** | 8.5 (166 reviews) | Not enough data | 
| **Sales Performance** | 8.6 (168 reviews) | Not enough data | 
| **Sales Forecasting** | 8.6 (170 reviews) | Not enough data | 
| **Integrations** | 8.8 (166 reviews) | Not enough data | 
| **Scenario Modeling** | 8.2 (161 reviews) | Not enough data | 

#### Territory Management - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Territory Management** | 8.6 (163 reviews) | Not enough data | 
| **Territory Planning** | 8.5 (169 reviews) | Not enough data | 

#### Quota & Capacity Management - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Quota Management** | 8.4 (165 reviews) | Not enough data | 
| **Capacity Management** | 8.4 (173 reviews) | Not enough data | 
| **Quota Planning** | 8.4 (165 reviews) | Not enough data | 

#### Agentic AI - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (55 reviews) | Not enough data | 
| **Multi-step Planning** | 8.5 (54 reviews) | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **CONQUER** | N/A | N/A |

#### Platform Basics - VoIP Providers

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | Not enough data | 
| **Call Management** | Not enough data | Not enough data | 
| **Network monitoring** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Virtual PBX** | Not enough data | Not enough data | 
| **SIP trunking services** | Not enough data | Not enough data | 

#### Basic Communication

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Phone Calls** | Not enough data | Not enough data | 
| **Video Calls** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Conference Calls** | Not enough data | Not enough data | 
| **Desk-to-Desk Calls** | Not enough data | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Access

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Software Pairing** | Not enough data | Not enough data | 
| **Browser Extension** | Not enough data | Not enough data | 
| **Individual Download** | Not enough data | Not enough data | 

#### Advanced Features

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Hold Music** | Not enough data | Not enough data | 
| **Automated Attendants** | Not enough data | Not enough data | 
| **VOiP Number** | Not enough data | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 513 |
| **CONQUER** | N/A | N/A |

#### Agentic AI - Lead Scoring

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (54 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (53 reviews) | Not enough data | 
| **Adaptive Learning** | 7.9 (54 reviews) | Not enough data | 
| **Decision Making** | 8.1 (55 reviews) | Not enough data | 

#### Attribution

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Lead Opportunity** | 8.9 (452 reviews) | Not enough data | 
| **Lead Assignment** | 8.9 (458 reviews) | Not enough data | 
| **Pipeline Acceleration** | 8.6 (433 reviews) | Not enough data | 

#### Discovery

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Lead Management** | 8.9 (462 reviews) | Not enough data | 
| **Scoring/Ranking** | 8.6 (452 reviews) | Not enough data | 
| **Lead Context** | 8.6 (429 reviews) | Not enough data | 

#### Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Conversion Viability** | 8.5 (417 reviews) | Not enough data | 
| **Workflow** | 8.6 (438 reviews) | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Data Synchronization** | 8.6 (428 reviews) | Not enough data | 
| **Analysis** | 8.6 (429 reviews) | Not enough data | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **CONQUER** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 683 |
| **CONQUER** | 8.4/10 | 36 |

#### Agentic AI - Sales Performance Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (67 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.7 (67 reviews) | Not enough data | 
| **Proactive Assistance** | 8.6 (68 reviews) | Not enough data | 

#### Incentives

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Badges** | 8.2 (431 reviews) | Feature Not Available | 
| **Triggers** | 8.4 (494 reviews) | 7.9 (17 reviews) | 
| **Commission Calculator** | 8.0 (428 reviews) | Feature Not Available | 
| **Leaderboards** | 8.6 (506 reviews) | 8.5 (21 reviews) ✓ Verified | 

#### Personalization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Profiles** | 8.6 (476 reviews) | 7.9 (18 reviews) | 
| **Custom Reports** | 8.8 (554 reviews) | 8.7 (26 reviews) ✓ Verified | 
| **Dashboards** | 8.9 (587 reviews) | 8.6 (27 reviews) ✓ Verified | 
| **Goal Setting** | 8.6 (530 reviews) | 7.9 (20 reviews) ✓ Verified | 

#### Administrative

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Integration** | 8.7 (557 reviews) | 9.0 (28 reviews) ✓ Verified | 
| **Employee Structure** | 8.5 (520 reviews) | 7.9 (21 reviews) ✓ Verified | 
| **Behavior Monitoring** | 8.4 (501 reviews) | 8.8 (27 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 715 |
| **CONQUER** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (62 reviews) | Not enough data | 
| **Multi-step Planning** | 8.4 (60 reviews) | Not enough data | 
| **Cross-system Integration** | 8.4 (60 reviews) | Not enough data | 
| **Adaptive Learning** | 8.3 (62 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.4 (61 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (60 reviews) | Not enough data | 
| **Decision Making** | 8.4 (63 reviews) | Not enough data | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Open Rates** | 8.3 (569 reviews) | Not enough data | 
| **Link Activity** | 8.4 (576 reviews) | Not enough data | 
| **Attachment Activity** | 8.3 (590 reviews) | Not enough data | 

#### Customizations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Email Platform Integration** | 8.7 (623 reviews) | Not enough data | 
| **Email Scheduling** | 8.5 (592 reviews) | Not enough data | 
| **Notifications** | 8.6 (625 reviews) | Not enough data | 
| **Email Categorization** | 8.4 (570 reviews) | Not enough data | 
| **Templates** | 8.4 (598 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **AI Text Generation** | 7.5 (289 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 1198 |
| **CONQUER** | 8.1/10 | 34 |

#### Agentic AI - Sales Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (76 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (77 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (76 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (75 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (76 reviews) | Not enough data | 

#### Data Sourcing

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Data Sourcing** | 8.5 (965 reviews) | 8.7 (26 reviews) | 
| **Exporting & Sharing Data** | 8.7 (995 reviews) | 8.8 (19 reviews) | 
| **Multi-Device Data Visualization** | 8.3 (897 reviews) | 8.6 (24 reviews) | 
| **Interactive Dashboards** | 8.7 (1026 reviews) | 8.9 (30 reviews) | 
| **Data Segmentation** | 8.6 (957 reviews) | 8.8 (27 reviews) | 

#### Predictive Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Lead Scoring** | 8.4 (943 reviews) | 6.7 (5 reviews) | 
| **Opportunity Scoring** | 8.6 (957 reviews) | 7.3 (5 reviews) | 
| **Risk Analysis** | 8.1 (850 reviews) | 7.0 (5 reviews) | 
| **Live Forecasting** | 8.3 (891 reviews) | 6.7 (5 reviews) | 

#### Sales Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Live Pipeline Management** | 8.7 (981 reviews) | 8.2 (20 reviews) | 
| **Sales Gamification** | 8.1 (852 reviews) | 8.1 (25 reviews) | 
| **Account-Based Analytics** | 8.6 (975 reviews) | 8.4 (26 reviews) | 
| **Activity Tracking** | 8.8 (1044 reviews) | 8.7 (30 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 222 |
| **CONQUER** | 8.7/10 | 67 |

#### Agentic AI - Outbound Call Tracking

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (38 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (39 reviews) | Not enough data | 

#### Calling

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Record Calls** | 8.5 (185 reviews) | 8.9 (56 reviews) | 
| **Generate Location** | 8.4 (176 reviews) | 8.4 (45 reviews) | 
| **Call Types** | 8.7 (185 reviews) | 9.1 (55 reviews) | 
| **Click-to-Call** | 8.7 (183 reviews) | 9.3 (61 reviews) | 
| **Auto Dialer** | 8.6 (44 reviews) | Not enough data | 

#### Contacts

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Personalization** | 8.8 (176 reviews) | 8.8 (49 reviews) | 
| **Information Locater** | 8.7 (179 reviews) | 8.6 (45 reviews) | 
| **Record Prospect Data** | 8.7 (181 reviews) | 8.7 (47 reviews) | 

#### Insights

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Notes** | 9.1 (189 reviews) | 9.3 (60 reviews) | 
| **Daily Summary** | 8.9 (182 reviews) | 8.6 (53 reviews) | 
| **Automated Voicemails** | 8.3 (178 reviews) | 8.6 (54 reviews) | 
| **Automated Emails** | 8.5 (188 reviews) | 8.2 (41 reviews) | 
| **Sorts Prospects** | 8.4 (182 reviews) | 8.2 (43 reviews) | 
| **Automated Note Taking** | 8.7 (38 reviews) | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 310 |
| **CONQUER** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Multi-step Planning** | 9.0 (20 reviews) | Not enough data | 
| **Cross-system Integration** | 8.9 (20 reviews) | Not enough data | 
| **Adaptive Learning** | 9.1 (20 reviews) | Not enough data | 
| **Decision Making** | 9.2 (20 reviews) | Not enough data | 

#### Training

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Knowledge Base** | 8.8 (255 reviews) | Not enough data | 
| **Coaching Materials** | 8.8 (247 reviews) | Not enough data | 
| **Playbook Creation** | 8.5 (207 reviews) | Not enough data | 
| **Video Record** | 8.5 (242 reviews) | Not enough data | 

#### Feedback

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Review** | 8.8 (236 reviews) | Not enough data | 
| **Scorecard** | 8.6 (232 reviews) | Not enough data | 
| **Coaching Card** | 8.6 (213 reviews) | Not enough data | 
| **Leaderboard** | 8.6 (200 reviews) | Not enough data | 
| **Real-Time Updates** | 8.8 (225 reviews) | Not enough data | 
| **Notifications** | 8.9 (226 reviews) | Not enough data | 
| **Competition** | 8.7 (198 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **AI Text Summarization** | 7.6 (70 reviews) | Not enough data | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 444 |
| **CONQUER** | N/A | N/A |

#### Agentic AI - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (33 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (33 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (33 reviews) | Not enough data | 

#### Content Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Content Import** | 8.3 (351 reviews) | Not enough data | 
| **Content Creation** | 8.1 (342 reviews) | Not enough data | 
| **Templates** | 8.2 (328 reviews) | Not enough data | 
| **Advanced Search** | 8.5 (318 reviews) | Not enough data | 
| **Content Storage** | 8.3 (335 reviews) | Not enough data | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Reporting** | 8.7 (347 reviews) | Not enough data | 
| **Alerts** | 8.4 (345 reviews) | Not enough data | 
| **Account-Based Engagement** | 8.5 (226 reviews) | Not enough data | 
| **Content Utilization** | 8.3 (351 reviews) | Not enough data | 

#### Learning Management - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Sales Training ** | 8.4 (27 reviews) | Not enough data | 
| **Sales Coaching** | 8.4 (27 reviews) | Not enough data | 
| **Sales Onboarding** | 8.5 (27 reviews) | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Cross-Functional Alignment** | 8.3 (26 reviews) | Not enough data | 
| **AI and Automation** | 8.3 (28 reviews) | Not enough data | 
| **End-to-End Customer Journey Insights** | 8.8 (27 reviews) | Not enough data | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **CONQUER** | N/A | N/A |

#### Agentic AI - Revenue AI Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Predictive Forecasting** | Not enough data | Not enough data | 
| **CRM Data Enrichment** | 10.0 (5 reviews) | Not enough data | 
| **Actionable Insights** | Not enough data | Not enough data | 
| **Risk Flagging** | Not enough data | Not enough data | 
| **Workflow Orchestration** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 
| **Pipeline & Deal Management** | Not enough data | Not enough data | 
| **Customer Data Capture** | 10.0 (5 reviews) | Not enough data | 

---
## Categories
**Shared Categories (7):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)

**Unique to Agentforce Sales (formerly Salesforce Sales Cloud) (10):** [Sales Planning Software](https://www.g2.com/categories/sales-planning), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Location Intelligence Software](https://www.g2.com/categories/location-intelligence), [Field Sales Software](https://www.g2.com/categories/field-sales), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [CRM Software](https://www.g2.com/categories/crm), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)

**Unique to CONQUER (4):** [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [Contact Center Software](https://www.g2.com/categories/contact-center), [VoIP Providers](https://www.g2.com/categories/voip-providers), [SMS Marketing Software](https://www.g2.com/categories/sms-marketing)


---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce Sales (formerly Salesforce Sales Cloud) | CONQUER | 
|---|---|---|
| **Small-Business** | 20.6% | 30.3% | 
| **Mid-Market** | 46.0% | 35.3% | 
| **Enterprise** | 33.4% | 34.5% | 

### By Industry

#### Agentforce Sales (formerly Salesforce Sales Cloud)

- **Computer Software:** 13.5%
- **Information Technology and Services:** 11.8%
- **Financial Services:** 6.8%
- **Marketing and Advertising:** 4.9%
- **Internet:** 3.2%
- **Non-Profit Organization Management:** 3.0%
- **Telecommunications:** 2.9%
- **Hospital & Health Care:** 2.6%
- **Consulting:** 2.4%
- **Education Management:** 2.4%
- **Other:** 46.6%

#### CONQUER

- **Sports:** 22.7%
- **Human Resources:** 13.4%
- **Marketing and Advertising:** 8.4%
- **Financial Services:** 5.9%
- **Insurance:** 5.9%
- **Information Technology and Services:** 5.9%
- **Computer Software:** 4.2%
- **Entertainment:** 4.2%
- **Consumer Services:** 3.4%
- **Environmental Services:** 3.4%
- **Other:** 22.7%

---
## Alternatives

### Alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)

- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5605 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13822 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9663 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3571 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2930 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6661 reviews)
- [Membrain](https://www.g2.com/products/membrain/reviews) — 4.6/5 stars (223 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2042 reviews)

### Alternatives to CONQUER

- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3571 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (575 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4169 reviews)
- [InsideSales](https://www.g2.com/products/insidesales/reviews) — 4.5/5 stars (618 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (611 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2505 reviews)
- [Koncert](https://www.g2.com/products/koncert/reviews) — 4.6/5 stars (396 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6661 reviews)

---
## Top Discussions

### Agentforce Sales (formerly Salesforce Sales Cloud)

- Title: [When do you need a CRM?](https://www.g2.com/discussions/31049-when-do-you-need-a-crm) — 11 comments, 3 upvotes
  > **Top comment:** "Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions..."
- Title: [How can total cost of ownership (TCO) be made better using Salesforce?](https://www.g2.com/discussions/10232-how-can-total-cost-of-ownership-tco-be-made-better-using-salesforce) — 11 comments, 1 upvote
  > **Top comment:** "TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest "
- Title: [What are the features of CRM software?](https://www.g2.com/discussions/salesforce-sales-cloud-what-are-the-features-of-crm-software) — 8 comments, 2 upvotes
  > **Top comment:** " 1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,..."
- Title: [What is the benefit of Salesforce CRM?](https://www.g2.com/discussions/what-is-the-benefit-of-salesforce-crm) — 7 comments
  > **Top comment:** "unify email, social, phone, and chat support and helps manage every channel from one view"
- Title: [How do I figure out how to run report of my own sales techniques](https://www.g2.com/discussions/how-do-i-figure-out-how-to-run-report-of-my-own-sales-techniques) — 7 comments, 1 upvote
  > **Top comment:** "I would need to know about your set up and exactly what you are trying to accomplish."

### CONQUER

- Title: [How do you change the ring tone? How do disposition old calls? It says I have many and I only have 2 in the Que](https://www.g2.com/discussions/32250-how-do-you-change-the-ring-tone-how-do-disposition-old-calls-it-says-i-have-many-and-i-only-have-2-in-the-que) — 2 comments, 1 upvote
  > **Top comment:** "Stacie,

I looked into this a bit further and I'm glad that our support team was able to address your question on the same day! You know where to reach us..."
- Title: [Would it be possible to lower the volume of the off-call music?](https://www.g2.com/discussions/28938-would-it-be-possible-to-lower-the-volume-of-the-off-call-music) — 1 comment
  > **Top comment:** "Hi, Jeff. This is a great suggestion! Would you mind passing this along to your Customer Success Manager so that they can combine that feedback along with..."
- Title: [Why does the system sometimes glitch when multiple tabs are opened?](https://www.g2.com/discussions/28204-why-does-the-system-sometimes-glitch-when-multiple-tabs-are-opened) — 1 comment
  > **Top comment:** "Hey Nick. Great question. When you have too many Salesforce tabs open, your computer and browser can reach full capacity. At that point, any dynamic elements..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-conquer)