# ConnectWise RMM vs Pulseway Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Pulseway excels in overall user satisfaction, with a higher G2 Score reflecting its strong performance in remote support and patch management. Users appreciate features like the ability to run scripts and monitor servers effectively, which enhances their operational efficiency.
- **Users say** that Pulseway's mobile access is a standout feature, allowing them to manage assets from anywhere. This flexibility is particularly beneficial for those who need to stay connected while on the go, making it a preferred choice for small businesses.
- **Reviewers mention** that ConnectWise RMM is easy to implement and user-friendly, which is a significant advantage for managed service providers (MSPs). Many users highlight how it simplifies their workflow and consolidates important details, reducing the workload on staff.
- **According to verified reviews** , Pulseway's ease of setup and administration is a major plus, with users noting a smooth onboarding experience. This contrasts with ConnectWise RMM, where some users have reported challenges during the initial setup phase.
- **G2 reviewers highlight** that while ConnectWise RMM offers solid multi-session handling and remote access capabilities, Pulseway's performance monitoring and alerting features are particularly praised for their effectiveness in keeping users informed about system health.
- **Users express** that Pulseway's quality of support is notably higher, with many citing responsive assistance and helpful resources. In comparison, ConnectWise RMM users have indicated that support could be improved, which may impact their overall experience.



| | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 66 | 123 | 
| **Largest Market Segment** | Small-Business (66.7% of reviews) | Small-Business (51.3% of reviews) | 
| **Entry Level Price** | No pricing available | from $39 Tier based pricing  | 

---
## Top Pros & Cons

### ConnectWise RMM

Pros:
- Ease of Use (26 reviews)
- Remote Access (12 reviews)

Cons:
- Missing Features (7 reviews)
- Poor Customer Support (7 reviews)

### Pulseway

Pros:
- Intuitive (9 reviews)
- Easy Setup (8 reviews)

Cons:
- Limited Features (4 reviews)
- Limited Compatibility (3 reviews)

---
## Ratings Comparison
| Rating | ConnectWise RMM | Pulseway | 
|---|---|---|
  | **Meets Requirements** | 8.3 (57 reviews) | 9.0 (109 reviews) | 
  | **Ease of Use** | 8.3 (58 reviews) | 9.1 (109 reviews) | 
  | **Ease of Setup** | 7.7 (51 reviews) | 9.0 (100 reviews) | 
  | **Ease of Admin** | 7.9 (39 reviews) | 9.2 (90 reviews) | 
  | **Quality of Support** | 7.5 (51 reviews) | 9.0 (103 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.2 (38 reviews) | 9.3 (89 reviews) | 
  | **Product Direction (% positive)** | 7.5 (55 reviews) | 9.0 (107 reviews) | 

---
## Pricing

### ConnectWise RMM

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Pulseway

#### Entry-Level Pricing

Plan: Business 

Price: from $39 Tier based pricing 

Description: From 20 Monitored Systems

Key Features:
- Remote Monitoring and Management
- Instant Alerts 
- Native Mobile Apps

[Learn more about Pulseway](https://www.g2.com/products/pulseway/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise RMM** | 8.1/10 | 13 |
| **Pulseway** | N/A | N/A |

#### Administration

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Change Management** | 7.6 (12 reviews) | Not enough data | 
| **Asset Management** | 8.3 (12 reviews) | Not enough data | 
| **Reports & Analytics** | 8.1 (12 reviews) | Not enough data | 

#### Service Desk

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Help Desk** | 8.2 (12 reviews) | Not enough data | 
| **Incident Reports** | 7.9 (12 reviews) | Not enough data | 
| **Process Workflow** | 7.5 (12 reviews) | Not enough data | 

#### Management

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Reporting** | 8.1 (12 reviews) | Not enough data | 
| **Administration Console** | 8.5 (11 reviews) | Not enough data | 
| **Access Management** | 8.3 (11 reviews) | Not enough data | 
| **Asset Management** | 8.3 (11 reviews) | Not enough data | 
| **Policy Dictation** | 8.5 (11 reviews) | Not enough data | 

#### Functionality

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Ticketing System** | 7.8 (12 reviews) | Not enough data | 
| **Performance Logging** | 8.1 (12 reviews) | Not enough data | 
| **Alerting** | 8.6 (13 reviews) | Not enough data | 
| **Automation** | 9.0 (13 reviews) | Not enough data | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (9 reviews) | Not enough data | 
| **Multi-step Planning** | 8.5 (9 reviews) | Not enough data | 
| **Cross-system Integration** | 8.5 (9 reviews) | Not enough data | 
| **Adaptive Learning** | 8.0 (9 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (9 reviews) | Not enough data | 
| **Proactive Assistance** | 7.6 (9 reviews) | Not enough data | 
| **Decision Making** | 7.4 (9 reviews) | Not enough data | 

### Server Backup

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise RMM** | N/A | N/A |
| **Pulseway** | 9.7/10 | 7 |

#### Compatibility 

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **File Server Backup** | Not enough data | 9.7 (5 reviews) | 
| **Database Server Backup** | Not enough data | 9.0 (5 reviews) | 
| **Virtual Machines** | Not enough data | 9.7 (5 reviews) | 
| **Repository Models** | Not enough data | 9.7 (5 reviews) | 

#### Management

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Continuous Backup** | Not enough data | 10.0 (5 reviews) | 
| **Disaster Recovery** | Not enough data | 10.0 (5 reviews) | 
| **Storage Capacity** | Not enough data | 9.3 (5 reviews) | 
| **Remote Backup** | Not enough data | 10.0 (5 reviews) | 
| **Activity Monitoring** | Not enough data | 10.0 (6 reviews) | 

#### Compliance

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Security Standards** | Not enough data | 10.0 (7 reviews) | 
| **Cloud Data Protection** | Not enough data | 9.7 (6 reviews) | 
| **Data Deduplication** | Not enough data | 9.7 (5 reviews) | 

#### Agentic AI - Server Backup

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Online Backup

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise RMM** | N/A | N/A |
| **Pulseway** | 9.4/10 | 6 |

#### Functionality

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Real-time Sync** | Not enough data | 10.0 (6 reviews) | 
| **Storage Capacity** | Not enough data | 9.4 (6 reviews) | 
| **Remote Backup** | Not enough data | 9.4 (6 reviews) | 
| **Versioning** | Not enough data | 10.0 (6 reviews) | 
| **Mobile Backup Application** | Not enough data | 7.5 (6 reviews) | 

#### Compatibility 

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Disk Backup** | Not enough data | 9.4 (6 reviews) | 
| **Local Backup** | Not enough data | 7.8 (6 reviews) | 
| **Storage Formats** | Not enough data | 10.0 (5 reviews) | 

#### Management

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **File Sharing** | Not enough data | 9.4 (6 reviews) | 
| **Security Standards** | Not enough data | 10.0 (6 reviews) | 
| **Encrypted Storage** | Not enough data | 10.0 (5 reviews) | 

#### Agentic AI - Online Backup

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise RMM** | 7.4/10 | 55 |
| **Pulseway** | 8.8/10 | 61 |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Device Management** | 8.2 (51 reviews) | 9.3 (54 reviews) ✓ Verified | 
| **Asset Management** | Not enough data | Not enough data | 
| **ITIL Policy Compliance** | Not enough data | Not enough data | 

#### Monitoring and Management

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Remote Monitoring** | 8.5 (52 reviews) | 9.4 (59 reviews) ✓ Verified | 
| **Asset Tracking** | 7.6 (50 reviews) | 8.5 (45 reviews) | 
| **Application Deployment** | 7.5 (51 reviews) | 8.8 (50 reviews) ✓ Verified | 
| **Patch Management** | 8.1 (49 reviews) | 9.1 (56 reviews) ✓ Verified | 
| **Asset Tracking** | Not enough data | Not enough data | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Workflow Management** | Not enough data | 8.1 (6 reviews) | 

#### Service Management

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Remote Access** | 8.5 (51 reviews) | 8.9 (57 reviews) ✓ Verified | 
| **Service Management (Issue Prioritization)** | Not enough data | 8.3 (5 reviews) | 
| **Ticketing** | Not enough data | Not enough data | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (18 reviews) | Not enough data | 
| **Multi-step Planning** | 7.1 (18 reviews) | Not enough data | 
| **Cross-system Integration** | 7.6 (17 reviews) | Not enough data | 
| **Adaptive Learning** | 6.7 (17 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.7 (17 reviews) | Not enough data | 
| **Proactive Assistance** | 6.7 (17 reviews) | Not enough data | 
| **Decision Making** | 6.3 (17 reviews) | Not enough data | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise RMM** | 6.4/10 | 6 |
| **Pulseway** | N/A | N/A |

#### Scope

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Endpoint Inclusiveness** | 6.1 (6 reviews) | Not enough data | 
| **Multi-OS Support** | 6.9 (6 reviews) | Not enough data | 

#### Security

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Reporting and Alerts** | 7.3 (5 reviews) | Not enough data | 
| **Endpoint Protection** | 8.3 (5 reviews) | Not enough data | 
| **Remote Wiping** | 5.3 (5 reviews) | Not enough data | 

#### Management

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Device Enrollment** | 7.5 (6 reviews) | Not enough data | 
| **Device Configuration** | 5.7 (5 reviews) | Not enough data | 
| **Device Compliance** | 6.7 (5 reviews) | Not enough data | 
| **Usage Information** | 6.3 (5 reviews) | Not enough data | 
| **Data Separation** | 4.0 (5 reviews) | Not enough data | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise RMM** | 6.9/10 | 7 |
| **Pulseway** | 9.4/10 | 19 |

#### Functionality

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Performance Monitoring** | 8.6 (7 reviews) | 9.7 (16 reviews) | 
| **Alerting** | 9.0 (7 reviews) | 9.7 (19 reviews) | 
| **Improvement Suggestions** | 7.2 (6 reviews) | 9.2 (16 reviews) | 
| **Multi-Network Capability** | 7.5 (6 reviews) | 9.9 (15 reviews) | 

#### Monitoring - Network Monitoring

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **360-Degree Network Visibility** | 7.0 (5 reviews) | Not enough data | 
| **Automated Network Discovery** | 6.9 (6 reviews) | Not enough data | 
| **Real-Time Monitoring** | 7.2 (6 reviews) | Not enough data | 

#### Management

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Performance Baseline** | 8.1 (6 reviews) | 9.4 (15 reviews) | 
| **Data Visualization** | 8.6 (6 reviews) | 9.2 (16 reviews) | 
| **Path Analysis** | 7.8 (6 reviews) | 8.8 (15 reviews) | 

#### Analytics - Network Monitoring

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Predictive Performance Analytics** | 6.0 (5 reviews) | Not enough data | 
| **Packet & Flow Analysis** | 6.0 (5 reviews) | Not enough data | 

#### Security - Network Monitoring

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Encrypted Data Transmission** | 6.7 (5 reviews) | Not enough data | 
| **Zero Trust and Identity Management** | 6.0 (5 reviews) | Not enough data | 
| **Integrated Network Security** | 6.0 (5 reviews) | Not enough data | 

#### Network Performance - Network Monitoring

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Dynamic Network Optimization** | 6.0 (5 reviews) | Not enough data | 
| **Automated Tasks Routing** | 7.0 (5 reviews) | Not enough data | 

#### AI Automation - Network Monitoring

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | 5.7 (5 reviews) | Not enough data | 
| **Self-Healing Networks** | 5.7 (5 reviews) | Not enough data | 
| **Predictive Network Maintenance** | 5.7 (5 reviews) | Not enough data | 

#### Agentic AI - Network Monitoring

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Autonomous Task Execution** | 5.7 (5 reviews) | Not enough data | 
| **Multi-step Planning** | 5.7 (5 reviews) | Not enough data | 
| **Cross-system Integration** | 5.7 (5 reviews) | Not enough data | 
| **Adaptive Learning** | 5.7 (5 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.7 (5 reviews) | Not enough data | 
| **Proactive Assistance** | 5.7 (5 reviews) | Not enough data | 
| **Decision Making** | 5.7 (5 reviews) | Not enough data | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise RMM** | N/A | N/A |
| **Pulseway** | 8.3/10 | 19 |

#### Monitoring

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Constant Monitoring** | Not enough data | 9.8 (18 reviews) | 
| **Timely Alerts** | Not enough data | 9.7 (17 reviews) | 
| **TIcket Accuracy** | Not enough data | 9.2 (15 reviews) | 
| **AI Monitoring** | Not enough data | Not enough data | 

#### Management Tools

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Ticket Assignment** | Not enough data | 8.7 (13 reviews) | 
| **Standardization** | Not enough data | 9.6 (13 reviews) | 
| **Lifecycle Visualization** | Not enough data | 9.2 (12 reviews) | 

#### Generative AI

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **AI Text Generation** | Not enough data | 5.0 (7 reviews) | 
| **AI Text Summarization** | Not enough data | 5.0 (7 reviews) | 

#### Agentic AI - Incident Management

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Server Monitoring

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise RMM** | N/A | N/A |
| **Pulseway** | 8.9/10 | 37 |

#### Visibility 

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Dashboards and Visualizations** | Not enough data | 8.6 (34 reviews) | 
| **Alerts and Notifications** | Not enough data | 9.5 (35 reviews) | 
| **Reporting** | Not enough data | 8.7 (33 reviews) | 

#### Monitoring and Management

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Multi-Server Management** | Not enough data | 9.0 (33 reviews) | 
| **Automation** | Not enough data | 8.9 (28 reviews) | 
| **Performance Baseline** | Not enough data | 8.3 (30 reviews) | 
| **Real-Time Monitoring** | Not enough data | 9.4 (35 reviews) | 
| **Immediate Alert Notification** | Not enough data | 9.7 (35 reviews) | 
| **Proactive Server Monitoring Software** | Not enough data | 9.1 (32 reviews) | 

#### Cloud environment support

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Server Monitoring For Cloud Deployments** | Not enough data | 7.9 (26 reviews) | 
| **Software Scaling** | Not enough data | 8.5 (30 reviews) | 

#### Agentic AI - Server Monitoring

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise RMM** | 7.7/10 | 15 |
| **Pulseway** | 7.8/10 | 38 |

#### Administration

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Screen Sharing** | 8.9 (14 reviews) | 8.7 (32 reviews) | 
| **File Sharing** | 8.2 (14 reviews) | 8.2 (32 reviews) | 
| **Session Recording** | 7.6 (13 reviews) | 7.3 (25 reviews) | 
| **Unattended Remote Access** | 9.2 (14 reviews) | 9.2 (32 reviews) | 
| **Multi - Session Handling** | 9.4 (14 reviews) | 8.6 (27 reviews) | 
| **Multi-Monitor Support** | 8.6 (14 reviews) | 8.7 (29 reviews) | 

#### Maintenance

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Remote Reboot** | 8.1 (14 reviews) | 9.4 (34 reviews) | 
| **Remote Printing** | 7.1 (14 reviews) | 7.1 (26 reviews) | 

#### Communication 

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Text Chat** | 8.2 (14 reviews) | 7.9 (29 reviews) | 
| **VoIP** | 5.9 (13 reviews) | 4.7 (24 reviews) | 
| **Video Conference Call** | 6.5 (13 reviews) | 4.6 (24 reviews) | 
| **Screen Annotations** | 7.5 (14 reviews) | 5.5 (26 reviews) | 

#### Security

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Data Encryption** | 8.1 (13 reviews) | 7.3 (28 reviews) | 
| **Compliance** | 7.9 (13 reviews) | 7.9 (27 reviews) | 

#### Device Support

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Mobile Device Access** | 6.3 (13 reviews) | 9.1 (31 reviews) | 
| **Multi-Platform Support** | 7.2 (13 reviews) | 8.9 (32 reviews) | 
| **Cross-Platform** | 7.4 (14 reviews) | 8.7 (33 reviews) | 

#### Performance

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Reporting** | 7.2 (13 reviews) | 8.5 (33 reviews) | 

### PC Backup

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise RMM** | N/A | N/A |
| **Pulseway** | 9.5/10 | 5 |

#### Functionality 

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Incremental Backup** | Not enough data | 10.0 (5 reviews) | 
| **OS Boot Recovery** | Not enough data | 7.7 (5 reviews) | 
| **Bootable Disk** | Not enough data | 9.7 (5 reviews) | 
| **Online Restore** | Not enough data | 10.0 (5 reviews) | 

#### Performance

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Multiple Backup Versions** | Not enough data | 10.0 (5 reviews) | 
| **Unlimited Backup** | Not enough data | 8.7 (5 reviews) | 
| **Deduplication** | Not enough data | 9.7 (5 reviews) | 
| **Lag Free Operation** | Not enough data | 10.0 (5 reviews) | 

#### Agentic AI - PC Backup

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise RMM** | 7.5/10 | 8 |
| **Pulseway** | 5.4/10 | 36 |

#### Generative AI

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **AI Text Summarization** | 7.5 (8 reviews) | 5.4 (34 reviews) | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise RMM** | N/A | N/A |
| **Pulseway** | N/A | N/A |

#### System Control

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise RMM** | N/A | N/A |
| **Pulseway** | N/A | N/A |

#### Management

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | 

#### Reporting

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Security

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise RMM** | 8.3/10 | 6 |
| **Pulseway** | N/A | N/A |

#### Analysis

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Threat Detection** | 8.7 (5 reviews) | Not enough data | 

#### Platform

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Unified Communications Platform** | 8.7 (5 reviews) | Not enough data | 
| **Remote Access** | 8.9 (6 reviews) | Not enough data | 
| **ITIL Policy Compliance** | 8.0 (5 reviews) | Not enough data | 
| **Asset Tracking** | 8.0 (5 reviews) | Not enough data | 
| **IT Knowledge Management** | 7.3 (5 reviews) | Not enough data | 

#### Security

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Endpoint Protection** | 9.0 (5 reviews) | Not enough data | 
| **Patch Management** | 8.3 (5 reviews) | Not enough data | 
| **Disaster Recovery** | 6.7 (5 reviews) | Not enough data | 
| **Service Management** | 8.7 (5 reviews) | Not enough data | 
| **Workflow Management** | 8.7 (5 reviews) | Not enough data | 

#### Agentic AI - Enterprise IT Management

| Feature | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (5):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Patch Management Software](https://www.g2.com/categories/patch-management), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [Remote Support Software](https://www.g2.com/categories/remote-support)

**Unique to ConnectWise RMM (3):** [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem)

**Unique to Pulseway (5):** [Server Monitoring Software](https://www.g2.com/categories/server-monitoring), [Server Backup Software](https://www.g2.com/categories/server-backup), [Incident Management Software](https://www.g2.com/categories/incident-management), [Online Backup Software](https://www.g2.com/categories/online-backup), [PC Backup Software](https://www.g2.com/categories/pc-backup)


---
## Reviewer Demographics

### By Company Size

| Segment | ConnectWise RMM | Pulseway | 
|---|---|---|
| **Small-Business** | 66.7% | 51.3% | 
| **Mid-Market** | 27.0% | 44.5% | 
| **Enterprise** | 6.3% | 4.2% | 

### By Industry

#### ConnectWise RMM

- **Information Technology and Services:** 58.7%
- **Computer & Network Security:** 19.0%
- **Government Administration:** 3.2%
- **Construction:** 3.2%
- **Computer Networking:** 3.2%
- **Utilities:** 1.6%
- **Security and Investigations:** 1.6%
- **Logistics and Supply Chain:** 1.6%
- **Internet:** 1.6%
- **Facilities Services:** 1.6%
- **Other:** 4.8%

#### Pulseway

- **Information Technology and Services:** 29.4%
- **Computer & Network Security:** 11.8%
- **Computer Software:** 5.0%
- **Hospital & Health Care:** 4.2%
- **Financial Services:** 3.4%
- **Health, Wellness and Fitness:** 2.5%
- **Telecommunications:** 2.5%
- **Retail:** 2.5%
- **Consumer Services:** 2.5%
- **Information Services:** 2.5%
- **Other:** 33.6%

---
## Alternatives

### Alternatives to ConnectWise RMM

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4303 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1145 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (555 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (759 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1037 reviews)
- [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (501 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1095 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3957 reviews)
- [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (348 reviews)
- [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (324 reviews)

### Alternatives to Pulseway

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4303 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1145 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (759 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (555 reviews)
- [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (324 reviews)
- [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (501 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1037 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1095 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3957 reviews)
- [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (348 reviews)

---
## Top Discussions

### ConnectWise RMM

- Title: [What is Continuum desktop agent?](https://www.g2.com/discussions/what-is-continuum-desktop-agent) — 1 comment
  > **Top comment:** "Based on my knowledge, Continuum is a platform that offers solutions for managing IT services and delivery. The Continuum Desktop Agent is a component of..."

### Pulseway

- Title: [What can Pulseway monitor?](https://www.g2.com/discussions/what-can-pulseway-monitor) — 1 comment
  > **Top comment:** "Servers, PC's, Windows, Mac, Linux, etc."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/connectwise-rmm-vs-pulseway)