Link copied to clipboard # ConnectWise RMM vs NinjaOne Comparison - What are their main differences? Share [ Export ](/compare/connectwise-rmm/ninjaone/export.csv) ConnectWise RMMNinjaOne[+ Add Product](#) Reviews **ConnectWise RMM** [ 4.1/5(83) ](https://www.g2.com/products/connectwise-rmm/reviews#reviews) **NinjaOne** [ 4.7/5(5,158) ](https://www.g2.com/products/ninjaone/reviews#reviews) Pricing **ConnectWise RMM** Free Trial No pricing available **NinjaOne** Free Trial No pricing available **Pricing Insights** from reviews Time to Implement **ConnectWise RMM** 3 months Based on 29 responses **NinjaOne** 1 monthFaster Based on 1557 responses Return on Investment **ConnectWise RMM** 11 months Based on 28 responses **NinjaOne** 6 months5 months sooner Based on 1492 responses Perceived Cost **ConnectWise RMM** $$$$$ **NinjaOne** $$$$$ Average Discount **ConnectWise RMM** 12%1% more **NinjaOne** 11% ![ConnectWise RMM](https://images.g2crowd.com/uploads/product/hd_favicon/a387a910a2de7312cc2390e4469e1207/connectwise-rmm.svg "ConnectWise RMM") ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne") G2 offers free advice on this comparison. 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Pros & Cons **ConnectWise RMM** [ Ease of Use (26) ](https://www.g2.com/products/connectwise-rmm/reviews?filters%5Bsentiment_snippet%5D=1300650&qs=pros-and-cons#reviews)[ Remote Access (12) ](https://www.g2.com/products/connectwise-rmm/reviews?filters%5Bsentiment_snippet%5D=1300816&qs=pros-and-cons#reviews)[ Missing Features (7) ](https://www.g2.com/products/connectwise-rmm/reviews?filters%5Bsentiment_snippet%5D=1300882&qs=pros-and-cons#reviews)[ Poor Customer Support (7) ](https://www.g2.com/products/connectwise-rmm/reviews?filters%5Bsentiment_snippet%5D=1300666&qs=pros-and-cons#reviews) **NinjaOne** [ Ease of Use (1558) ](https://www.g2.com/products/ninjaone/reviews?filters%5Bsentiment_snippet%5D=1509289&qs=pros-and-cons#reviews)[ Features (979) ](https://www.g2.com/products/ninjaone/reviews?filters%5Bsentiment_snippet%5D=1509192&qs=pros-and-cons#reviews)[ Missing Features (792) ](https://www.g2.com/products/ninjaone/reviews?filters%5Bsentiment_snippet%5D=1510058&qs=pros-and-cons#reviews)[ Limited Features (450) ](https://www.g2.com/products/ninjaone/reviews?filters%5Bsentiment_snippet%5D=1511976&qs=pros-and-cons#reviews) Integrations **ConnectWise RMM** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_71171ec9794b67c115a51f7e9d6b3d0e/connectwise-psa.png "Product Avatar Image") ConnectWise PSA ](https://www.g2.com/products/connectwise-psa/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bc09c6f03204ca7a32bb9985df6b8214/it-glue.png "Product Avatar Image") IT Glue ](https://www.g2.com/products/it-glue/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_793034d14bb0f3fa12d97cf3cc0032c4/jira.jpg "Product Avatar Image") Jira ](https://www.g2.com/products/jira/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0e8863a7d0763a54bbe9b93cb7529d6a/microsoft-microsoft-dynamics-365-business-central.jpg "Product Avatar Image") Microsoft Dynamics 365... ](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)[ View all ](https://www.g2.com/products/connectwise-rmm/integrations) **NinjaOne** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d51cf1dc1e453ece6b20813420b3a0d1/1password-saas-manager.jpg "Product Avatar Image") 1Password SaaS Manager ](https://www.g2.com/products/1password-saas-manager/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f701c2bc8e8128a9090458644727a7a4/3cx.jpg "Product Avatar Image") 3CX ](https://www.g2.com/products/3cx/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_370a1cdafc1cbfb031a2eefcdb5e5ef2/acronis-acronis-cyber-protect.png "Product Avatar Image") Acronis Cyber Protect ](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3fd8f9158be4ebbfc181b2580fb709af/acronis-cyber-protect-cloud.png "Product Avatar Image") Acronis Cyber Protect Cloud ](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews)[ View all ](https://www.g2.com/products/ninjaone/integrations) Screenshots **ConnectWise RMM** ![ConnectWise RMM screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1352202/RMM-Dashboard-Dark.png) **NinjaOne** ![NinjaOne screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1411688/00-NewHomepage-V2-1-_0-00-04-19_-copy.png) Ratings Meets Requirements **ConnectWise RMM** 8.4 8.469 **NinjaOne** 9.0 9.04,879 Ease of Use **ConnectWise RMM** 8.3 8.370 **NinjaOne** 9.1 9.14,926 Ease of Setup **ConnectWise RMM** 7.8 7.863 **NinjaOne** 9.1 9.14,653 Ease of Admin **ConnectWise RMM** 8.0 8.050 **NinjaOne** 9.1 9.13,858 Quality of Support **ConnectWise RMM** 7.6 7.662 **NinjaOne** 9.1 9.14,664 Has the product been a good partner in doing business? **ConnectWise RMM** 8.2 8.249 **NinjaOne** 9.4 9.43,779 Product Direction (% positive) **ConnectWise RMM** 7.4 7.462 **NinjaOne** 9.7 9.74,619 Features IT Service Management (ITSM) Tools[Hide 81 FeaturesShow 81 Features](javascript:void(0);) 8.2 16 8.2 952 Administration Change Management 8.0 14 8.3(won by 0.3) 700 Asset Management 8.5 13 8.8(won by 0.3) 776 Reports & Analytics 8.0 14 8.3(won by 0.3) 765 IT Asset Management Not enough data 9.3(won by default) 7 Configuration Management Not enough data 9.7(won by default) 5 Ticket Management Not enough data 9.4(won by default) 9 Problem Management Not enough data 9.7(won by default) 5 Support Ticket Management Not enough data 9.3(won by default) 5 Knowledge Management Not enough data Not enough data Project Management Not enough data Not enough data Service Level Agreement (SLA) Management Not enough data Not enough data Task Management Not enough data Not enough data Service Request Management Not enough data Not enough data Release Management Not enough data Not enough data Workflow Management Not enough data Not enough data Incident Management Not enough data Not enough data Contract/License Management Not enough data Not enough data Knowledge Base Management Not enough data Not enough data Capacity Management Not enough data Not enough data Availability Management Not enough data Not enough data Inventory Management Not enough data Not enough data Service Desk Help Desk 8.2 12 8.3(won by 0.1) 785 Incident Reports 7.9 12 8.0(won by 0.1) 695 Process Workflow 7.5 12 7.8(won by 0.3) 653 Customizable Reports Not enough data Not enough data Management Reporting 7.8 13 8.3(won by 0.5) 668 (There is a greater than 0.5 difference between this product's rating and its competitors) Administration Console 8.5 11 9.1(won by 0.6) 669 (There is a greater than 0.5 difference between this product's rating and its competitors) Access Management 8.3 11 8.8(won by 0.5) 627 (There is a greater than 0.5 difference between this product's rating and its competitors) Asset Management 8.3 11 8.9(won by 0.6) 627 (There is a greater than 0.5 difference between this product's rating and its competitors) Policy Dictation 8.5(tied score) 11 8.5(tied score) 598 Real-Time Reporting Not enough data Not enough data Functionality Ticketing System 7.8(won by 0.1) 12 7.7 677 Performance Logging 8.1 12 8.5(won by 0.4) 636 Alerting 8.6 13 8.9(won by 0.3) 707 Automation 9.0(tied score) 13 9.0(tied score) 732 Agentic AI - IT Service Management (ITSM) Tools Autonomous Task Execution 8.5(won by 1.5) 9 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.0 179 Multi-step Planning 8.5(won by 1.7) 9 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.8 173 Cross-system Integration 8.5(won by 1.6) 9 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.9 173 Adaptive Learning 8.0(won by 1.2) 9 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.8 173 Natural Language Interaction 7.8(won by 1.1) 9 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.7 171 Proactive Assistance 7.6(won by 0.8) 9 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.8 172 Decision Making 7.4(won by 0.5) 9 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.9 170 Third-Party Integrations Not enough data Not enough data Resource Allocation & Planning Not enough data Not enough data Multi-Language Not enough data Not enough data Additional Functionality Prioritization Not enough data Not enough data Service History Not enough data Not enough data Client Portal Not enough data Not enough data Customizable Forms Not enough data Not enough data AI Copilot Not enough data Not enough data API Not enough data Not enough data Service Catalog Not enough data Not enough data Real-Time Notifications Not enough data Not enough data SSL Security Not enough data Not enough data Activity Dashboard Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Generative AI Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Drag & Drop Not enough data Not enough data Self Service Portal Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Automated Responses Not enough data Not enough data Customizable Branding Not enough data Not enough data Customizable Templates Not enough data Not enough data Support Ticket Tracking Not enough data Not enough data Automated Routing Not enough data Not enough data Macros/Templated Responses Not enough data Not enough data Collaboration Tools Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Customizable Fields Not enough data Not enough data Activity Tracking Not enough data Not enough data Search Not enough data Not enough data Alerts/Escalation Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Dashboard Creation Not enough data Not enough data Remote Access & Monitoring Not enough data Not enough data Asset Tracking Not enough data Not enough data Chat/Messaging Not enough data Not enough data Approval Process Control Not enough data Not enough data Audit Trail Not enough data Not enough data Remote Monitoring & Management (RMM)[Hide 79 FeaturesShow 79 Features](javascript:void(0);) 7.4 64 8.8 3,408 Inventory Management - Remote Monitoring & Management (RMM) Device Management 8.3 53 9.4(won by 1.1) 2997 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Asset Management Not enough data 9.0(won by default) 911 ITIL Policy Compliance Not enough data 8.3(won by default) 497 User Management Not enough data 9.1(won by default) 21 Task Management Not enough data 9.0(won by default) 17 Issue Management Not enough data 9.3(won by default) 15 Mobile Device Management Not enough data 9.3(won by default) 7 Monitoring and Management Remote Monitoring 8.5 54 9.5(won by 1.0) 2865 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Asset Tracking 7.6 50 8.5(won by 0.9) 2069 (There is a greater than 0.5 difference between this product's rating and its competitors) Application Deployment 7.5 52 8.8(won by 1.3) 2362 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Patch Management 8.1 54 9.1(won by 1.0) 2843 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Asset Tracking Not enough data 8.6(won by default) 617 Deployment Management Not enough data 9.6(won by default) 13 Policy Management Not enough data 9.0(won by default) 12 Configuration Management Not enough data 9.8(won by default) 8 IT Incident Management Not enough data 9.8(won by default) 7 Remediation Management Not enough data 8.0(won by default) 5 Support Ticket Management Not enough data 9.0(won by default) 16 Activity Tracking Not enough data 9.7(won by default) 10 Help Desk Management Not enough data 9.3(won by default) 10 Network Monitoring Not enough data 10.0(won by default) 7 Server Monitoring Not enough data 9.8(won by default) 20 Server Monitoring Not enough data 9.6(won by default) 12 Network Monitoring Not enough data 9.6(won by default) 8 Compliance Management Not enough data Not enough data Inventory Management Not enough data Not enough data Contract/License Management Not enough data Not enough data Vendor Management Not enough data Not enough data IT Operations & Workflow - Remote Monitoring & Management (RMM) Workflow Management Not enough data 8.7(won by default) 557 Service Management Remote Access 8.6 57 9.3(won by 0.7) 2663 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Service Management (Issue Prioritization) Not enough data 8.2(won by default) 507 Ticketing Not enough data 7.8(won by default) 675 Remote Access/Control Not enough data 9.9(won by default) 19 Service Level Agreement (SLA) Management Not enough data Not enough data Agentic AI - Remote Monitoring & Management (RMM) Autonomous Task Execution 7.0 18 7.7(won by 0.7) 567 (There is a greater than 0.5 difference between this product's rating and its competitors) Multi-step Planning 7.1(tied score) 18 7.1(tied score) 474 Cross-system Integration 7.6(won by 0.2) 17 7.4 500 Adaptive Learning 6.7 17 7.0(won by 0.3) 466 Natural Language Interaction 6.7 17 6.9(won by 0.2) 460 Proactive Assistance 6.7 17 7.1(won by 0.4) 482 Decision Making 6.3 17 7.1(won by 0.8) 476 (There is a greater than 0.5 difference between this product's rating and its competitors) Third-Party Integrations Not enough data 9.3(won by default) 7 Active Directory Integration Not enough data Not enough data Additional Functionality Build Automation Not enough data 9.8(won by default) 9 Alerts/Notifications Not enough data 9.3(won by default) 7 Dashboard Not enough data 9.4(won by default) 9 Real-time Alerts Not enough data 9.7(won by default) 5 Audit Trail Not enough data Not enough data Scheduling Not enough data Not enough data Maintenance Scheduling Not enough data Not enough data Generative AI Not enough data Not enough data Endpoint Protection Not enough data Not enough data API Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Anti Virus Not enough data Not enough data Security Tools Not enough data Not enough data Performance Metrics Not enough data Not enough data Event Logs Not enough data Not enough data Self Service Portal Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Backup and Recovery Not enough data Not enough data CRM Not enough data Not enough data Real-Time Updates Not enough data Not enough data AI Copilot Not enough data Not enough data Customizable Reports Not enough data Not enough data Usage Tracking/Analytics Not enough data Not enough data Task Scheduling Not enough data Not enough data Automatic Backup Not enough data Not enough data Device Auto Discovery Not enough data Not enough data Vulnerability Scanning Not enough data Not enough data For MSPs Not enough data Not enough data Customizable Branding Not enough data Not enough data Activity Dashboard Not enough data Not enough data Real-Time Data Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Network Security Not enough data Not enough data Uptime Reporting Not enough data Not enough data Unified Endpoint Management (UEM)[Hide 36 FeaturesShow 36 Features](javascript:void(0);) 6.4 6 8.0 615 Scope Endpoint Inclusiveness 6.1 6 8.8(won by 2.7) 449 (There is a greater than 0.5 difference between this product's rating and its competitors) Multi-OS Support 6.9 6 9.0(won by 2.1) 516 (There is a greater than 0.5 difference between this product's rating and its competitors) Security Reporting and Alerts 7.3 5 8.6(won by 1.3) 493 (There is a greater than 0.5 difference between this product's rating and its competitors) Endpoint Protection 8.3 5 8.5(won by 0.2) 439 Remote Wiping 5.3 5 7.6(won by 2.3) 417 (There is a greater than 0.5 difference between this product's rating and its competitors) Management Device Enrollment 7.5 6 9.0(won by 1.5) 472 (There is a greater than 0.5 difference between this product's rating and its competitors) Device Configuration 5.7 5 8.9(won by 3.2) 480 (There is a greater than 0.5 difference between this product's rating and its competitors) Device Compliance 6.7 5 8.8(won by 2.1) 446 (There is a greater than 0.5 difference between this product's rating and its competitors) Usage Information 6.3 5 8.8(won by 2.5) 445 (There is a greater than 0.5 difference between this product's rating and its competitors) Data Separation 4.0 5 7.8(won by 3.8) 381 (There is a greater than 0.5 difference between this product's rating and its competitors) Agentic AI - Unified Endpoint Management (UEM) Autonomous Task Execution Not enough data 7.4(won by default) 178 Multi-step Planning Not enough data 7.2(won by default) 172 Cross-system Integration Not enough data 7.4(won by default) 174 Adaptive Learning Not enough data 7.2(won by default) 169 Natural Language Interaction Not enough data 7.0(won by default) 167 Proactive Assistance Not enough data 7.3(won by default) 175 Decision Making Not enough data 7.3(won by default) 176 Additional Functionality Mobile Content Management Not enough data Not enough data Generative AI Not enough data Not enough data Remote Access & Monitoring Not enough data Not enough data Deployment Management Not enough data Not enough data Policy Management Not enough data Not enough data Patch Management Not enough data Not enough data Encryption Not enough data Not enough data Compliance Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Configuration Management Not enough data Not enough data User Management Not enough data Not enough data Support Ticket Management Not enough data Not enough data BYOD Management Not enough data Not enough data AI Copilot Not enough data Not enough data Mobile Device Management Not enough data Not enough data Endpoint Management Not enough data Not enough data App Management Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Workflow Automation Not enough data Not enough data Network Monitoring[Hide 109 FeaturesShow 109 Features](javascript:void(0);) 6.9 10 8.4 851 Functionality Performance Monitoring 8.6 7 8.9(won by 0.3) 733 Alerting 9.0(tied score) 7 9.0(tied score) 778 Improvement Suggestions 7.2 6 8.1(won by 0.9) 624 (There is a greater than 0.5 difference between this product's rating and its competitors) Multi-Network Capability 7.5 6 8.8(won by 1.3) 624 (There is a greater than 0.5 difference between this product's rating and its competitors) Monitoring - Network Monitoring Real-Time Monitoring 7.2 6 8.5(won by 1.3) 305 (There is a greater than 0.5 difference between this product's rating and its competitors) 360-Degree Network Visibility 7.0(won by default) 5 Feature Not Available Automated Network Discovery 6.9(won by default) 6 Feature Not Available Server Monitoring Not enough data 9.6(won by default) 12 Bandwidth Monitoring Not enough data Not enough data IP Address Monitoring Not enough data Not enough data Multi-Location Monitoring Not enough data Not enough data Management Performance Baseline 8.1 6 8.3(won by 0.2) 581 Data Visualization 8.6(won by 0.3) 6 8.3 598 Path Analysis 7.8(won by 0.2) 6 7.6 542 Real-Time Data Not enough data Not enough data Historical Trend Analysis Not enough data Not enough data Analytics - Network Monitoring Packet & Flow Analysis 6.0 5 6.9(won by 0.9) 240 (There is a greater than 0.5 difference between this product's rating and its competitors) Predictive Performance Analytics 6.0(won by default) 5 Feature Not Available Security - Network Monitoring Encrypted Data Transmission 6.7(won by default) 5 Feature Not Available Zero Trust and Identity Management 6.0(won by default) 5 Feature Not Available Integrated Network Security 6.0(won by default) 5 Feature Not Available Configuration Management Not enough data 10.0(won by default) 14 Capacity Management Not enough data 10.0(won by default) 5 Service Level Agreement (SLA) Management Not enough data Not enough data Asset Lifecycle Management Not enough data Not enough data Application Management Not enough data Not enough data Configuration Management Not enough data Not enough data Data Storage Management Not enough data Not enough data Calendar Management Not enough data Not enough data Workflow Management Not enough data Not enough data Compliance Management Not enough data Not enough data Inventory Management Not enough data Not enough data Remote Monitoring & Management Not enough data Not enough data Capacity Management Not enough data Not enough data Change Management Not enough data Not enough data User Management Not enough data Not enough data User Management Not enough data Not enough data Remote Monitoring & Management Not enough data Not enough data Compliance Management Not enough data Not enough data Service Level Agreement (SLA) Management Not enough data Not enough data Remediation Management Not enough data Not enough data Network Resource Management Not enough data Not enough data Patch Management Not enough data Not enough data Network Performance - Network Monitoring Dynamic Network Optimization 6.0(won by default) 5 Feature Not Available Automated Tasks Routing 7.0(won by default) 5 Feature Not Available AI Automation - Network Monitoring Machine Learning-Based Anomaly Detection 5.7(won by default) 5 Feature Not Available Self-Healing Networks 5.7(won by default) 5 Feature Not Available Predictive Network Maintenance 5.7(won by default) 5 Feature Not Available Agentic AI - Network Monitoring Autonomous Task Execution 5.7(won by default) 5 Feature Not Available Multi-step Planning 5.7(won by default) 5 Feature Not Available Cross-system Integration 5.7(won by default) 5 Feature Not Available Adaptive Learning 5.7(won by default) 5 Feature Not Available Natural Language Interaction 5.7(won by default) 5 Feature Not Available Proactive Assistance 5.7(won by default) 5 Feature Not Available Decision Making 5.7(won by default) 5 Feature Not Available Third-Party Integrations Not enough data Not enough data Additional Functionality Audit Trail Not enough data Not enough data Collaboration Tools Not enough data Not enough data Generative AI Not enough data Not enough data Mobile Access Not enough data Not enough data AI Copilot Not enough data Not enough data Configurable Workflow Not enough data Not enough data Data Extraction Not enough data Not enough data Risk Assessment Not enough data Not enough data Charting Not enough data Not enough data Compliance Tracking Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Self-Updating Maps Not enough data Not enough data IT Asset Tracking Not enough data Not enough data Dependency Tracking Not enough data Not enough data Data Import/Export Not enough data Not enough data Data Connectors Not enough data Not enough data Drag & Drop Not enough data Not enough data Map Exporting Not enough data Not enough data API Not enough data Not enough data Color Codes/Icons Not enough data Not enough data Uptime Reporting Not enough data Not enough data Document Storage Not enough data Not enough data Activity Dashboard Not enough data Not enough data Scheduling Not enough data Not enough data Event Logs Not enough data Not enough data Customizable Reports Not enough data Not enough data Web Traffic Reporting Not enough data Not enough data Downtime Tracking Not enough data Not enough data Threshold Alerts Not enough data Not enough data Simple Network Management Protocol (SNMP) Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Troubleshooting Not enough data Not enough data Maintenance Scheduling Not enough data Not enough data Network Mapping Not enough data Not enough data Performance Metrics Not enough data Not enough data Dashboard Not enough data Not enough data Search/Filter Not enough data Not enough data Vulnerability Scanning Not enough data Not enough data Virtualization Not enough data Not enough data Baseline Manager Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Mobile Alerts Not enough data Not enough data Alerts/Escalation Not enough data Not enough data Bug/Issue Capture Not enough data Not enough data Mobile Network Troubleshooting Not enough data Not enough data Issue Auditing Not enough data Not enough data Customizable Dashboard Not enough data Not enough data Email Alerts Not enough data Not enough data Anti Virus Not enough data Not enough data Diagnostic Tools Not enough data Not enough data Remote Update/Installation Not enough data Not enough data Remote Access/Control Not enough data Not enough data Workflow Automation Not enough data Not enough data Remote Support[Hide 57 FeaturesShow 57 Features](javascript:void(0);) 7.7 15 8.8 2,357 Administration Screen Sharing 8.9 14 9.3(won by 0.4) 1904 File Sharing 8.2 14 8.8(won by 0.6) 1739 (There is a greater than 0.5 difference between this product's rating and its competitors) Session Recording 7.6 13 7.9(won by 0.3) 1475 Unattended Remote Access 9.2 14 9.3(won by 0.1) 1931 Multi - Session Handling 9.4(won by 0.4) 14 9.0 1608 Multi-Monitor Support 8.6 14 8.9(won by 0.3) 1701 Maintenance Remote Reboot 8.1 14 9.3(won by 1.2) 1995 (There is a greater than 0.5 difference between this product's rating and its competitors) Remote Printing 7.1 14 7.7(won by 0.6) 1358 (There is a greater than 0.5 difference between this product's rating and its competitors) Communication Text Chat 8.2(won by 0.2) 14 8.0 1519 Screen Annotations 7.5(won by 0.2) 14 7.3 1321 VoIP 5.9(won by default) 13 Feature Not Available Video Conference Call 6.5(won by default) 13 Feature Not Available Security Data Encryption 8.1 13 8.4(won by 0.3) 1375 Compliance 7.9 13 8.5(won by 0.6) 1427 (There is a greater than 0.5 difference between this product's rating and its competitors) Device Support Mobile Device Access 6.3 13 7.7(won by 1.4) 1406 (There is a greater than 0.5 difference between this product's rating and its competitors) Multi-Platform Support 7.2 13 8.5(won by 1.3) 1546 (There is a greater than 0.5 difference between this product's rating and its competitors) Cross-Platform 7.4 14 8.5(won by 1.1) 1497 (There is a greater than 0.5 difference between this product's rating and its competitors) Video Support Not enough data Not enough data Performance Reporting 7.2 13 8.3(won by 1.1) 1640 (There is a greater than 0.5 difference between this product's rating and its competitors) Additional Functionality File Transfer Not enough data 10.0(won by default) 6 Two-Factor Authentication Not enough data 9.2(won by default) 6 Single Sign On Not enough data 10.0(won by default) 5 Remote Update/Installation Not enough data 9.8(won by default) 9 Remote Access/Control Not enough data 10.0(won by default) 11 User Management Not enough data 9.0(won by default) 5 Remote Monitoring & Management Not enough data Not enough data AI Copilot Not enough data Not enough data SSL Security Not enough data Not enough data Compliance Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Summary Reports Not enough data Not enough data Activity Dashboard Not enough data Not enough data Chat/Messaging Not enough data Not enough data Generative AI Not enough data Not enough data Session Transfer Not enough data Not enough data Audit Trail Not enough data Not enough data Customizable Branding Not enough data Not enough data Server Monitoring Not enough data Not enough data Real-Time Updates Not enough data Not enough data Troubleshooting Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Workflow Management Not enough data Not enough data Multiple User Accounts Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data CRM Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Activity Tracking Not enough data Not enough data Self Service Portal Not enough data Not enough data API Not enough data Not enough data Support Ticket Management Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Customizable Reports Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Video Conferencing Not enough data Not enough data Diagnostic Tools Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Enterprise IT Management[Hide 50 FeaturesShow 50 Features](javascript:void(0);) 8.3 9 8.4 1,320 Analysis Threat Detection 8.7(won by 0.3) 5 8.4 885 Platform Unified Communications Platform 8.7(won by 0.7) 5 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.0 769 Remote Access 9.0 7 9.3(won by 0.3) 1171 ITIL Policy Compliance 8.0 5 8.3(won by 0.3) 726 Asset Tracking 8.0 5 8.7(won by 0.7) 920 (There is a greater than 0.5 difference between this product's rating and its competitors) IT Knowledge Management 7.3 5 8.5(won by 1.2) 805 (There is a greater than 0.5 difference between this product's rating and its competitors) IT Asset Management Not enough data 8.7(won by default) 15 Activity Tracking Not enough data 8.9(won by default) 12 Security Endpoint Protection 9.0(won by 0.1) 5 8.9 933 Patch Management 8.3 6 9.3(won by 1.0) 1161 (There is a greater than 0.5 difference between this product's rating and its competitors) Disaster Recovery 6.7 5 7.8(won by 1.1) 731 (There is a greater than 0.5 difference between this product's rating and its competitors) Service Management 8.7 5 8.9(won by 0.2) 832 Workflow Management 8.7(won by 0.4) 5 8.3 748 Remote Monitoring & Management Not enough data 9.5(won by default) 25 Configuration Management Not enough data 10.0(won by default) 14 Task Management Not enough data 9.4(won by default) 6 Capacity Management Not enough data 10.0(won by default) 5 Incident Management Not enough data 9.7(won by default) 5 License Management Not enough data Not enough data Compliance Management Not enough data Not enough data Service Level Agreement (SLA) Management Not enough data Not enough data Agentic AI - Enterprise IT Management Autonomous Task Execution Not enough data 7.8(won by default) 198 Multi-step Planning Not enough data 7.3(won by default) 161 Cross-system Integration Not enough data 7.6(won by default) 171 Adaptive Learning Not enough data 7.1(won by default) 159 Natural Language Interaction Not enough data 7.1(won by default) 155 Proactive Assistance Not enough data 7.2(won by default) 164 Decision Making Not enough data 7.2(won by default) 165 AI/Machine Learning Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Additional Functionality Audit Trail Not enough data Not enough data Single Sign On Not enough data Not enough data Security Tools Not enough data Not enough data Server Monitoring Not enough data Not enough data Generative AI Not enough data Not enough data Self Service Portal Not enough data Not enough data Event Logs Not enough data Not enough data Maintenance Scheduling Not enough data Not enough data Data Import/Export Not enough data Not enough data Personalization and Recommendation Not enough data Not enough data AI Copilot Not enough data Not enough data IT Reporting Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Issue Auditing Not enough data Not enough data Dashboard Not enough data Not enough data API Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Workflow Automation Not enough data Not enough data Patch Management[Hide 38 FeaturesShow 38 Features](javascript:void(0);) Not enough data 9.6 20 Additional Functionality Patch Prioritization Not enough data 9.4(won by default) 6 Remote Update/Installation Not enough data 10.0(won by default) 6 Patch Management Not enough data 9.4(won by default) 9 Alerts/Notifications Not enough data Not enough data Status Tracking Not enough data Not enough data Audit Management Not enough data Not enough data Network Wide Management Not enough data Not enough data Remote Access/Control Not enough data Not enough data Remote Monitoring & Management Not enough data Not enough data Vulnerability Scanning Not enough data Not enough data Activity Tracking Not enough data Not enough data Policy Management Not enough data Not enough data IT Asset Tracking Not enough data Not enough data Approval Process Control Not enough data Not enough data Automatic Patch Deployment Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Customization Not enough data Not enough data Dashboard Not enough data Not enough data Patch Testing Not enough data Not enough data Support Ticket Management Not enough data Not enough data Automatic Scans Not enough data Not enough data Active Directory Integration Not enough data Not enough data Compliance Management Not enough data Not enough data Application Management Not enough data Not enough data API Not enough data Not enough data Risk Assessment Not enough data Not enough data Scheduling Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Maintenance Scheduling Not enough data Not enough data Generative AI Not enough data Not enough data Real-Time Updates Not enough data Not enough data Usage Tracking/Analytics Not enough data Not enough data AI Copilot Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Server Monitoring Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Event Logs Not enough data Not enough data Service Level Agreement (SLA) Management Not enough data Not enough data Server Backup[Hide 66 FeaturesShow 66 Features](javascript:void(0);) Not enough data 8.2 458 Compatibility File Server Backup Not enough data 8.9(won by default) 393 Database Server Backup Not enough data 8.3(won by default) 316 Virtual Machines Not enough data 8.5(won by default) 343 Repository Models Not enough data 8.3(won by default) 291 VM Backup Not enough data Not enough data Management Disaster Recovery Not enough data 8.4(won by default) 324 Storage Capacity Not enough data 8.7(won by default) 314 Remote Backup Not enough data 9.0(won by default) 369 Activity Monitoring Not enough data 9.3(won by default) 392 Real-Time Monitoring Not enough data 10.0(won by default) 8 Continuous Backup Not enough data Feature Not Available Data Recovery Not enough data Not enough data Automatic Backup Not enough data Not enough data Differential Backup Not enough data Not enough data Incremental Backup Not enough data Not enough data Data Storage Management Not enough data Not enough data Secure Data Storage Not enough data Not enough data Remote Access & Monitoring Not enough data Not enough data Compliance Security Standards Not enough data 8.8(won by default) 312 Cloud Data Protection Not enough data 8.4(won by default) 292 Data Deduplication Not enough data Feature Not Available Ransomware Protection Not enough data Not enough data SSL Security Not enough data Not enough data Agentic AI - Server Backup Autonomous Task Execution Not enough data 7.4(won by default) 69 Multi-step Planning Not enough data 7.3(won by default) 66 Cross-system Integration Not enough data 7.7(won by default) 67 Adaptive Learning Not enough data 7.4(won by default) 65 Proactive Assistance Not enough data 7.3(won by default) 65 Decision Making Not enough data 7.5(won by default) 66 File Transfer Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Additional Functionality Data Loss Prevention Not enough data Not enough data Bare-Metal Restore Not enough data Not enough data Compliance Tracking Not enough data Not enough data Data Replication Not enough data Not enough data Two-Factor Authentication Not enough data Not enough data Drag & Drop Not enough data Not enough data Compression Not enough data Not enough data Single Sign On Not enough data Not enough data Activity Dashboard Not enough data Not enough data Duplicate Detection Not enough data Not enough data Remote Monitoring & Management Not enough data Not enough data Multi-OS Not enough data Not enough data Backup Scheduling Not enough data Not enough data Backup Log Not enough data Not enough data Alerts/Escalation Not enough data Not enough data File Management Not enough data Not enough data Encryption Not enough data Not enough data Sensitive Data Identification Not enough data Not enough data Data Retention Management Not enough data Not enough data Search/Filter Not enough data Not enough data Data Synchronization Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Version Control Not enough data Not enough data Data Capture and Transfer Not enough data Not enough data Data Migration Not enough data Not enough data Archiving & Retention Not enough data Not enough data Workflow Management Not enough data Not enough data Generative AI Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Policy Management Not enough data Not enough data Multiple Format Support Not enough data Not enough data Real-Time Reporting Not enough data Not enough data API Not enough data Not enough data Data Visualization Not enough data Not enough data AI Copilot Not enough data Not enough data Online Backup[Hide 57 FeaturesShow 57 Features](javascript:void(0);) Not enough data 8.9 535 Functionality Real-time Sync Not enough data 8.6(won by default) 119 Storage Capacity Not enough data 8.8(won by default) 368 Remote Backup Not enough data 9.1(won by default) 457 Versioning Not enough data 8.6(won by default) 367 Mobile Backup Application Not enough data Feature Not Available Compatibility Local Backup Not enough data 8.7(won by default) 395 Storage Formats Not enough data 8.3(won by default) 337 Automatic Backup Not enough data 10.0(won by default) 5 Cloud Backup Not enough data 9.8(won by default) 8 Disk Backup Not enough data Feature Not Available Document Storage Not enough data Not enough data Management File Sharing Not enough data 8.3(won by default) 348 Security Standards Not enough data 8.9(won by default) 361 Encrypted Storage Not enough data 8.8(won by default) 347 Agentic AI - Online Backup Autonomous Task Execution Not enough data Feature Not Available Multi-step Planning Not enough data Feature Not Available Cross-system Integration Not enough data Feature Not Available Adaptive Learning Not enough data Feature Not Available Proactive Assistance Not enough data Feature Not Available Decision Making Not enough data Feature Not Available Microsoft Outlook Integration Not enough data Not enough data Active Directory Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Additional Functionality Remote Synchronization Not enough data Not enough data Data Synchronization Not enough data Not enough data Audit Trail Not enough data Not enough data Monitoring Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Approval Process Control Not enough data Not enough data Real Time Synchronization Not enough data Not enough data Alerts/Notifications Not enough data Not enough data API Not enough data Not enough data Single Sign On Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Version Control Not enough data Not enough data Customizable Branding Not enough data Not enough data Synchronization Scheduling Not enough data Not enough data Two-Factor Authentication Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Secure Login Not enough data Not enough data Backup and Recovery Not enough data Not enough data Data Recovery Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Conflict Tracking Not enough data Not enough data Authentication Not enough data Not enough data Mobile Access Not enough data Not enough data Chat/Messaging Not enough data Not enough data Generative AI Not enough data Not enough data AI Copilot Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Commenting/Notes Not enough data Not enough data Activity Tracking Not enough data Not enough data Two-Way Synchronization Not enough data Not enough data Archiving & Retention Not enough data Not enough data Encryption Not enough data Not enough data Activity Dashboard Not enough data Not enough data File Transfer Not enough data Not enough data SaaS Backup[Hide 17 FeaturesShow 17 Features](javascript:void(0);) Not enough data 8.5 64 Functionality Real-time Sync Not enough data 8.5(won by default) 41 Storage Capacity Not enough data 9.6(won by default) 43 Remote Backup Not enough data 9.4(won by default) 51 Versioning Not enough data 9.0(won by default) 42 Compatibility Endpoint Variety Not enough data 9.2(won by default) 22 SaaS Application Variety Not enough data 8.8(won by default) 43 Storage Formats Not enough data 8.6(won by default) 37 Management File Sharing Not enough data 7.3(won by default) 31 Security Standards Not enough data 9.2(won by default) 42 Encrypted Storage Not enough data 9.3(won by default) 39 Agentic AI - SaaS Backup Autonomous Task Execution Not enough data 8.8(won by default) 7 Multi-step Planning Not enough data 8.0(won by default) 5 Cross-system Integration Not enough data 7.8(won by default) 6 Natural Language Interaction Not enough data 7.3(won by default) 5 Proactive Assistance Not enough data 7.7(won by default) 5 Decision Making Not enough data 7.7(won by default) 5 Adaptive Learning Not enough data Not enough data Email Archiving[Hide 52 FeaturesShow 52 Features](javascript:void(0);) Not enough data 7.8 50 Functionality Email Storage Not enough data 9.5(won by default) 44 Encryption Not enough data 9.3(won by default) 40 Reporting Not enough data 8.5(won by default) 40 Email Analysis Not enough data 8.3(won by default) 38 Migration Not enough data 7.6(won by default) 37 Archive Backup Not enough data 9.4(won by default) 46 Secure Data Storage Not enough data Not enough data Agentic AI - Email Archiving Autonomous Task Execution Not enough data 7.3(won by default) 5 Multi-step Planning Not enough data 6.7(won by default) 5 Cross-system Integration Not enough data 6.7(won by default) 5 Proactive Assistance Not enough data 6.3(won by default) 5 Decision Making Not enough data 6.3(won by default) 5 Third-Party Integrations Not enough data Not enough data File Transfer Not enough data Not enough data Microsoft Outlook Integration Not enough data Not enough data Additional Functionality Full Text Search Not enough data Not enough data Metadata Management Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Archiving & Retention Not enough data Not enough data Tagging Not enough data Not enough data Email Alerts Not enough data Not enough data Indexing Not enough data Not enough data Email Attachment Protection Not enough data Not enough data Storage Management Not enough data Not enough data Data Retention Management Not enough data Not enough data SSL Security Not enough data Not enough data Deduplication Not enough data Not enough data Audit Trail Not enough data Not enough data User Management Not enough data Not enough data Email Management Not enough data Not enough data Workflow Management Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Anti Virus Not enough data Not enough data Policy Management Not enough data Not enough data eDiscovery Not enough data Not enough data Event Logs Not enough data Not enough data Anti Spam Not enough data Not enough data Collaboration Tools Not enough data Not enough data API Not enough data Not enough data Data Compression Not enough data Not enough data Data Import/Export Not enough data Not enough data Simple Mail Transfer Protocol (SMTP) Not enough data Not enough data Version Control Not enough data Not enough data Backup and Recovery Not enough data Not enough data Threat Protection Not enough data Not enough data Multiple File Format Support Not enough data Not enough data Compliance Management Not enough data Not enough data Drag & Drop Not enough data Not enough data Filtering Not enough data Not enough data Match & Merge Not enough data Not enough data AI Copilot Not enough data Not enough data Generative AI Not enough data Not enough data Incident Management[Hide 58 FeaturesShow 58 Features](javascript:void(0);) Not enough data 8.1 636 Monitoring Constant Monitoring Not enough data 9.3(won by default) 580 | Verified Timely Alerts Not enough data 9.2(won by default) 579 | Verified TIcket Accuracy Not enough data 8.5(won by default) 514 | Verified AI Monitoring Not enough data 7.2(won by default) 201 Real-Time Monitoring Not enough data 10.0(won by default) 8 Mobile Alerts Not enough data Not enough data Email Alerts Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Management Tools Ticket Assignment Not enough data 8.3(won by default) 509 Standardization Not enough data 8.7(won by default) 516 | Verified Lifecycle Visualization Not enough data 8.5(won by default) 490 | Verified Generative AI AI Text Generation Not enough data Feature Not Available AI Text Summarization Not enough data Feature Not Available Generative AI Not enough data Not enough data Agentic AI - Incident Management Autonomous Task Execution Not enough data 7.6(won by default) 99 Multi-step Planning Not enough data 7.5(won by default) 98 Cross-system Integration Not enough data 7.8(won by default) 96 Adaptive Learning Not enough data 7.3(won by default) 97 Natural Language Interaction Not enough data 7.2(won by default) 96 Proactive Assistance Not enough data 7.4(won by default) 98 Decision Making Not enough data 7.6(won by default) 96 Third-Party Integrations Not enough data Not enough data Multi-Language Not enough data Not enough data Additional Functionality Alerts/Notifications Not enough data Not enough data Forms Management Not enough data Not enough data Safety Incident Management Not enough data Not enough data Compliance Management Not enough data Not enough data OSHA Compliance Not enough data Not enough data Task Management Not enough data Not enough data Single Sign On Not enough data Not enough data AI Copilot Not enough data Not enough data Disaster Recovery Not enough data Not enough data Document Management Not enough data Not enough data API Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Customizable Templates Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Corrective and Preventive Actions (CAPA) Not enough data Not enough data Activity Dashboard Not enough data Not enough data Issue Management Not enough data Not enough data Communications Management Not enough data Not enough data Audit Trail Not enough data Not enough data IT Incident Management Not enough data Not enough data Audit Management Not enough data Not enough data Event Logs Not enough data Not enough data Risk Analysis Not enough data Not enough data Workflow Management Not enough data Not enough data Risk Assessment Not enough data Not enough data Incident Reporting Not enough data Not enough data Self Service Portal Not enough data Not enough data Customizable Reports Not enough data Not enough data Ticket Management Not enough data Not enough data Service Level Agreement (SLA) Management Not enough data Not enough data Reminders Not enough data Not enough data On Call Scheduling Not enough data Not enough data Investigation Management Not enough data Not enough data Maintenance Scheduling Not enough data Not enough data Status Tracking Not enough data Not enough data IT Asset Management[Hide 56 FeaturesShow 56 Features](javascript:void(0);) Not enough data 7.9 1,420 Asset Inventory Hardware Asset Inventory Not enough data 9.0(won by default) 1251 Software Asset Inventory Not enough data 8.9(won by default) 1218 Cloud Asset Inventory Not enough data 7.8(won by default) 1032 Mobile Asset Inventory Not enough data 7.5(won by default) 304 Asset Discovery Not enough data 8.2(won by default) 1088 Generative AI AI Text Generation Not enough data Feature Not Available AI Text Generation Not enough data Feature Not Available Generative AI Not enough data Not enough data Agentic AI - IT Asset Management Autonomous Task Execution Not enough data 7.6(won by default) 257 Multi-step Planning Not enough data 7.3(won by default) 229 Cross-system Integration Not enough data 7.5(won by default) 228 Adaptive Learning Not enough data 7.2(won by default) 226 Natural Language Interaction Not enough data 7.1(won by default) 220 Proactive Assistance Not enough data 7.2(won by default) 231 Decision Making Not enough data 7.2(won by default) 232 Management Central Dashboard Not enough data 9.1(won by default) 1223 Asset Policy Management Not enough data 8.7(won by default) 1062 Risk Management Not enough data 8.1(won by default) 1020 Integrations Not enough data 8.3(won by default) 1117 User Management Not enough data Not enough data Support Ticket Management Not enough data Not enough data Requisition Management Not enough data Not enough data Inventory Management Not enough data Not enough data Email Management Not enough data Not enough data Maintenance Management Not enough data Not enough data Workflow Management Not enough data Not enough data Problem Management Not enough data Not enough data Service Level Agreement (SLA) Management Not enough data Not enough data Supplier Management Not enough data Not enough data Procurement Management Not enough data Not enough data Knowledge Base Management Not enough data Not enough data Task Management Not enough data Not enough data Change Management Not enough data Not enough data Incident Management Not enough data Not enough data Contract/License Management Not enough data Not enough data Audit Management Not enough data Not enough data Configuration Management Not enough data Not enough data Additional Functionality Cost Tracking Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Prioritization Not enough data Not enough data Customizable Fields Not enough data Not enough data Data Import/Export Not enough data Not enough data Asset Tracking Not enough data Not enough data Customizable Branding Not enough data Not enough data API Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Barcode/Ticket Scanning Not enough data Not enough data Monitoring Not enough data Not enough data Customizable Forms Not enough data Not enough data Compliance Tracking Not enough data Not enough data Data Visualization Not enough data Not enough data Audit Trail Not enough data Not enough data AI Copilot Not enough data Not enough data Self Service Portal Not enough data Not enough data Customizable Reports Not enough data Not enough data PC Backup[Hide 12 FeaturesShow 12 Features](javascript:void(0);) Not enough data 8.1 420 Functionality Incremental Backup Not enough data 9.0(won by default) 372 OS Boot Recovery Not enough data 8.0(won by default) 309 Bootable Disk Not enough data 8.1(won by default) 312 Online Restore Not enough data 8.7(won by default) 343 Performance Multiple Backup Versions Not enough data 8.8(won by default) 340 Unlimited Backup Not enough data 8.6(won by default) 325 Lag Free Operation Not enough data 8.7(won by default) 321 Deduplication Not enough data Feature Not Available Agentic AI - PC Backup Autonomous Task Execution Not enough data 7.6(won by default) 109 Cross-system Integration Not enough data 7.4(won by default) 98 Proactive Assistance Not enough data 7.2(won by default) 97 Decision Making Not enough data 7.3(won by default) 97 Endpoint Management[Hide 1 FeatureShow 1 Feature](javascript:void(0);) 7.5 8 Not enough data Generative AI AI Text Summarization 7.5(won by default) 8 Feature Not Available IT Documentation[Hide 72 FeaturesShow 72 Features](javascript:void(0);) Not enough data 8.6 274 Management and Discovery - IT Documentation Search and Indexing Not enough data 8.4(won by default) 228 Version Control Not enough data 8.4(won by default) 225 Access and Permissions Not enough data 8.8(won by default) 230 Access Controls/Permissions Not enough data Not enough data Full Text Search Not enough data Not enough data Operations - IT Documentation Integrations Not enough data 8.4(won by default) 235 Automation Not enough data 8.9(won by default) 251 Reporting Not enough data 8.4(won by default) 233 Third-Party Integrations Not enough data Not enough data Social Media Integration Not enough data Not enough data Document Automation Not enough data Not enough data Additional Functionality Search/Filter Not enough data Not enough data AI Copilot Not enough data Not enough data Commenting/Notes Not enough data Not enough data Content Publishing Options Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Content Library Not enough data Not enough data Document Classification Not enough data Not enough data Drag & Drop Not enough data Not enough data Customizable Templates Not enough data Not enough data Change Tracking Not enough data Not enough data Generative AI Not enough data Not enough data Asset Discovery Not enough data Not enough data Password Management Not enough data Not enough data Document Management Not enough data Not enough data Kanban Board Not enough data Not enough data Gantt/Timeline View Not enough data Not enough data Framework Management Not enough data Not enough data Credential Management Not enough data Not enough data IT Asset Management Not enough data Not enough data Security Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Document Capture Not enough data Not enough data Knowledge Base Management Not enough data Not enough data IT Asset Tracking Not enough data Not enough data Process Management Not enough data Not enough data Templates Not enough data Not enough data Configuration Management Not enough data Not enough data Documentation Management Not enough data Not enough data Checklists Not enough data Not enough data Website Monitoring Not enough data Not enough data Compliance Tracking Not enough data Not enough data Tagging Not enough data Not enough data Project Tracking Not enough data Not enough data Workflow Management Not enough data Not enough data Relationship Mapping Not enough data Not enough data Document Storage Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Dashboard Not enough data Not enough data Knowledge Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Forms Management Not enough data Not enough data For the IT sector Not enough data Not enough data File Sharing Not enough data Not enough data Knowledge Library Not enough data Not enough data SSL Security Not enough data Not enough data Customizable Reports Not enough data Not enough data Customizable Fields Not enough data Not enough data Customizable Branding Not enough data Not enough data Data Import/Export Not enough data Not enough data Single Sign On Not enough data Not enough data Content Management Not enough data Not enough data Text Editing Not enough data Not enough data Widgets Not enough data Not enough data Discussions/Forums Not enough data Not enough data API Not enough data Not enough data Live Chat Not enough data Not enough data Activity Dashboard Not enough data Not enough data Calendar Management Not enough data Not enough data Self Service Portal Not enough data Not enough data Communication Management Not enough data Not enough data Catalog Management Not enough data Not enough data Autonomous Endpoint Management (AEM)[Hide 7 FeaturesShow 7 Features](javascript:void(0);) Not enough data 8.2 213 Generative AI - Autonomous Endpoint Management Behavioral Analysis Not enough data 7.3(won by default) 70 Adaptive Not enough data 7.6(won by default) 76 Predictive Not enough data 7.5(won by default) 75 Monitoring and Management - Autonomous Endpoint Management Patch Management Not enough data 9.1(won by default) 190 Oversees Not enough data 8.4(won by default) 90 Self-Healing Not enough data 8.3(won by default) 98 Centralized Dashboard Not enough data 9.3(won by default) 165 Mobile Device Management (MDM)[Hide 93 FeaturesShow 93 Features](javascript:void(0);) Not enough data 8.8 887 Platform - Mobile Device Management (MDM) Regulation Compliant Not enough data 8.6(won by default) 494 Operating System Multi-Systems Support Not enough data 9.4(won by default) 817 Apple Support Not enough data 8.3(won by default) 702 Android Support Not enough data 8.5(won by default) 621 Management Applicatons Management Not enough data 8.8(won by default) 692 Applications Consolidation Not enough data 8.4(won by default) 529 Whitelist Not enough data 8.5(won by default) 521 Blacklist Not enough data 8.3(won by default) 511 Usage Information Not enough data 8.7(won by default) 571 Mobile Device Management Not enough data 8.8(won by default) 20 Lockdown Management Not enough data 9.5(won by default) 7 Endpoint Management Not enough data 9.9(won by default) 21 User Session Management Not enough data 9.5(won by default) 7 Patch Management Not enough data 9.5(won by default) 24 Task Management Not enough data 9.3(won by default) 9 Security Management Not enough data 9.3(won by default) 14 Audit Management Not enough data 9.2(won by default) 6 Remote Monitoring & Management Not enough data 9.7(won by default) 18 Policy Management Not enough data 9.7(won by default) 11 Compliance Management Not enough data 9.0(won by default) 5 Asset Lifecycle Management Not enough data 8.9(won by default) 9 Inventory Management Not enough data 9.5(won by default) 7 Software Management Not enough data 9.0(won by default) 10 Deployment Management Not enough data 9.3(won by default) 9 Content Management Not enough data Not enough data Mobile Content Management Not enough data Not enough data Data Management Not enough data Not enough data Configuration Management Not enough data Not enough data User Management Not enough data Not enough data Security Remote Wipe Not enough data 8.7(won by default) 571 Security Not enough data 8.8(won by default) 613 Agentic AI - Mobile Device Management (MDM) Autonomous Task Execution Not enough data 8.1(won by default) 173 Multi-step Planning Not enough data 7.7(won by default) 149 Cross-system Integration Not enough data 8.0(won by default) 162 Adaptive Learning Not enough data 7.8(won by default) 148 Natural Language Interaction Not enough data 7.7(won by default) 143 Proactive Assistance Not enough data 7.8(won by default) 151 Decision Making Not enough data 7.8(won by default) 150 Third-Party Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Active Directory Integration Not enough data Not enough data Additional Functionality Mobile Access Not enough data Not enough data Usage Tracking/Analytics Not enough data Not enough data Automatic Reset Not enough data Not enough data Onsite Printing Not enough data Not enough data Self Service Portal Not enough data Not enough data Remote Access/Control Not enough data Not enough data For Android Devices Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Digital Signage Not enough data Not enough data Barcode/Ticket Scanning Not enough data Not enough data Touch Screen Not enough data Not enough data Point of Sale (POS) Not enough data Not enough data Timeout Not enough data Not enough data Multi-app mode Not enough data Not enough data Offline Access Not enough data Not enough data Generative AI Not enough data Not enough data QR Codes Not enough data Not enough data Data Synchronization Not enough data Not enough data Location Tracking Not enough data Not enough data AI Copilot Not enough data Not enough data Browsing Restrictions Not enough data Not enough data Customizable User Interface Not enough data Not enough data Self Check-In/Check-Out Not enough data Not enough data Secure Browsing Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Customizable Branding Not enough data Not enough data Video Looping Not enough data Not enough data Self Ordering Not enough data Not enough data For iPad Devices Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Single-app mode Not enough data Not enough data Templates Not enough data Not enough data Check-in/Check-out Not enough data Not enough data Ticketing Not enough data Not enough data Order Entry Not enough data Not enough data Broadcast Messaging Not enough data Not enough data Visitor Tracking Not enough data Not enough data Secure Data Storage Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Wireless Internet Access Control Not enough data Not enough data Single Sign On Not enough data Not enough data Enrollments/Onboarding Not enough data Not enough data Automatic User/Device Recognition Not enough data Not enough data API Not enough data Not enough data Kiosk Mode Not enough data Not enough data Remote Update/Installation Not enough data Not enough data Activity Dashboard Not enough data Not enough data Synchronization Scheduling Not enough data Not enough data IT Asset Tracking Not enough data Not enough data Two-Factor Authentication Not enough data Not enough data Wireless Troubleshooting Not enough data Not enough data Monitoring Not enough data Not enough data Show 4 feature categories with incomplete data Vulnerability Management[Hide 36 FeaturesShow 36 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Search/Filter Not enough data Not enough data Risk Management Not enough data Not enough data Generative AI Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Compliance Management Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Certificate Assessment Not enough data Not enough data API Not enough data Not enough data Incident Management Not enough data Not enough data Automated Containment Not enough data Not enough data Real-Time Data Not enough data Not enough data Vulnerability Scanning Not enough data Not enough data Monitoring Not enough data Not enough data Policy Management Not enough data Not enough data Asset Discovery Not enough data Not enough data Penetration Testing Not enough data Not enough data Runtime Container Security Not enough data Not enough data Activity Dashboard Not enough data Not enough data Security Auditing Not enough data Not enough data Issue Tracking Not enough data Not enough data Threat Intelligence Not enough data Not enough data Patch Management Not enough data Not enough data Endpoint Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Vulnerability Management Not enough data Not enough data Goal Setting/Tracking Not enough data Not enough data Vulnerability Assessment Not enough data Not enough data Asset Tagging Not enough data Not enough data Assessment Management Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data AI Copilot Not enough data Not enough data Vulnerability/Threat Prioritization Not enough data Not enough data Vulnerability Protection Not enough data Not enough data Risk Assessment Not enough data Not enough data Reporting/Analytics Not enough data Not enough data SQL Injections Not enough data Not enough data Endpoint Protection[Hide 11 FeaturesShow 11 Features](javascript:void(0);) Not enough data Not enough data System Control Device Control Not enough data Not enough data Web Control Not enough data Not enough data Application Control Not enough data Not enough data Asset Management Not enough data Not enough data System Isolation Not enough data Not enough data Vulnerability Prevention Endpoint Intelligence Not enough data Not enough data Firewall Not enough data Not enough data Malware Detection Not enough data Not enough data Security Management Incident Reports Not enough data Not enough data Security Validation Not enough data Not enough data Compliance Not enough data Not enough data Backup[Hide 11 FeaturesShow 11 Features](javascript:void(0);) Not enough data Not enough data Management Disaster Recovery Not enough data Not enough data Remote Backup Not enough data Not enough data Storage Formats Not enough data Not enough data Scheduled Backups Not enough data Not enough data On-Demand Restoration Not enough data Not enough data Reporting Activity Monitoring Not enough data Not enough data Documentation Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Security Data Encryption Not enough data Not enough data Security and Compliance Not enough data Not enough data Deduplication Not enough data Not enough data Knowledge Management[Hide 42 FeaturesShow 42 Features](javascript:void(0);) Not enough data Not enough data Knowledge Base Q & A Not enough data Not enough data Link Sharing Not enough data Not enough data Searchable Not enough data Not enough data Security Verification Not enough data Not enough data Role-Based Permission Not enough data Not enough data Public vs Private Not enough data Not enough data Content Trackable Analytics Not enough data Not enough data Import Not enough data Not enough data File Viewing Not enough data Not enough data Update Notifications Not enough data Not enough data Communication Social Features Not enough data Not enough data Tagging Not enough data Not enough data Upload Not enough data Not enough data Comments Not enough data Not enough data Additional Functionality Collaboration Tools Not enough data Not enough data SSL Security Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Customizable Reports Not enough data Not enough data Customizable Fields Not enough data Not enough data Customizable Branding Not enough data Not enough data Data Import/Export Not enough data Not enough data Single Sign On Not enough data Not enough data Content Management Not enough data Not enough data Content Library Not enough data Not enough data Workflow Management Not enough data Not enough data Text Editing Not enough data Not enough data Widgets Not enough data Not enough data Generative AI Not enough data Not enough data Knowledge Base Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Discussions/Forums Not enough data Not enough data API Not enough data Not enough data Live Chat Not enough data Not enough data Activity Dashboard Not enough data Not enough data AI Copilot Not enough data Not enough data Calendar Management Not enough data Not enough data Drag & Drop Not enough data Not enough data Self Service Portal Not enough data Not enough data Communication Management Not enough data Not enough data Commenting/Notes Not enough data Not enough data Catalog Management Not enough data Not enough data Document Management Not enough data Not enough data User Insights Reviewers' Company Size [![ConnectWise RMM](https://images.g2crowd.com/uploads/product/hd_favicon/a387a910a2de7312cc2390e4469e1207/connectwise-rmm.svg "ConnectWise RMM")](https://www.g2.com/products/connectwise-rmm/reviews) ConnectWise RMM Small-Business(50 or fewer emp.) 65.0% Mid-Market(51-1000 emp.) 30.0% Enterprise(\> 1000 emp.) 5.0% [![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne")](https://www.g2.com/products/ninjaone/reviews) NinjaOne Small-Business(50 or fewer emp.) 45.4% Mid-Market(51-1000 emp.) 46.8% Enterprise(\> 1000 emp.) 7.8% Small-Business (50 or fewer emp.) 65.0% 45.4% Mid-Market (51-1000 emp.) 30.0% 46.8% Enterprise (\> 1000 emp.) 5.0% 7.8% Reviewers' Industry [![ConnectWise RMM](https://images.g2crowd.com/uploads/product/hd_favicon/a387a910a2de7312cc2390e4469e1207/connectwise-rmm.svg "ConnectWise RMM")](https://www.g2.com/products/connectwise-rmm/reviews) ConnectWise RMM Information Technology and Services 52.6% Computer & Network Security 18.4% Computer Networking 2.6% Construction 2.6% Hospitality 2.6% Other 21.1% [![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne")](https://www.g2.com/products/ninjaone/reviews) NinjaOne Information Technology and Services 27.2% Computer & Network Security 14.0% Hospital & Health Care 4.1% Manufacturing 3.7% Construction 2.8% Other 48.3% FAQs ## ConnectWise RMM vs NinjaOne FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between NinjaOne vs ConnectWise RMM? NinjaOne stands out from ConnectWise RMM with higher reviewer ratings, stronger support, and a larger small-business presence. | [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | [ConnectWise RMM](https://www.g2.com/products/connectwise-rmm/reviews) | | --- | --- | | 4.7/5 (5,027 reviews) | 4.2/5 (66 reviews) | | Small-Business | Mid-Market | | 9.1 | 7.7 | | 9.1 | 7.5 | | Ease of Use (1,373 mentions) | Ease of Use (26 mentions) | ### How do the pricing models of NinjaOne and ConnectWise RMM compare? NinjaOne is rated as the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions. - **NinjaOne:** Reviewers consistently highlight NinjaOne's value for money, describing it as "very economical" and offering "the best value for money" among RMMs. - **ConnectWise RMM:** Recent reviews note that ConnectWise RMM's pricing can be "costly" and that "pricing punished you for making your life easier." - **Switching reasons:** Several reviewers mention switching to NinjaOne from alternatives due to its cost-effectiveness and comprehensive feature set. ### What are the best alternatives to NinjaOne and ConnectWise RMM? The top three alternatives to NinjaOne and ConnectWise RMM are Atera, TeamViewer, and LogMeIn Resolve. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5 (5,027 reviews) | Small-Business | "Very economical" and "best value for money" | Ease of Use (1,373 mentions) | | [ConnectWise RMM](https://www.g2.com/products/connectwise-rmm/reviews) | 4.2/5 (66 reviews) | Mid-Market | "Pricing can be costly" | Ease of Use (26 mentions) | | [Atera](https://www.g2.com/products/atera/reviews) | 4.6/5 (1,247 reviews) | Small-Business | — | Remote Monitoring and Management | | [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4,155 reviews) | Small-Business | — | Remote Access | | [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) | 4.3/5 (469 reviews) | Mid-Market | — | Remote Support | ### Which Endpoint Management features should I prioritize when comparing NinjaOne and ConnectWise RMM? Buyers should prioritize Remote Access, Automation, Patch Management, Integrations, and Ease of Use when comparing NinjaOne and ConnectWise RMM. - **Remote Access:** NinjaOne (867 all-time mentions), ConnectWise RMM (12 all-time mentions). - **Automation:** NinjaOne (909 all-time mentions), ConnectWise RMM (9 all-time mentions). - **Patch Management:** NinjaOne (658 all-time mentions), ConnectWise RMM (5 all-time mentions). - **Integrations:** NinjaOne (529 all-time mentions), ConnectWise RMM (6 all-time mentions). - **Ease of Use:** NinjaOne (1,373 all-time mentions), ConnectWise RMM (26 all-time mentions). ### What are the pros and cons of NinjaOne vs ConnectWise RMM? NinjaOne's headline strength is ease of use, while ConnectWise RMM's is integration with the ConnectWise ecosystem. - **NinjaOne strengths:** Ease of Use (1,373 mentions), Automation (909 mentions), Remote Access (867 mentions), Customer Support (733 mentions), Patch Management (658 mentions), Integrations (529 mentions). - **NinjaOne trade-offs:** Missing Features (792 mentions), Improvement Needed (424 mentions), Limited Features (396 mentions). - **ConnectWise RMM strengths:** Ease of Use (26 mentions), Remote Access (12 mentions), Automation (9 mentions), Integrations (6 mentions), All-in-One Solution (8 mentions). - **ConnectWise RMM trade-offs:** Missing Features (7 mentions), Poor Customer Support (7 mentions), Feature Issues (5 mentions), Integration Issues (5 mentions). ### Is NinjaOne or ConnectWise RMM better for small businesses? NinjaOne is the better fit for small businesses, with a larger small-business segment and stronger reviewer sentiment in that segment. - **NinjaOne:** Largest segment is Small-Business, with reviewers praising its ease of use, quick setup, and value for small teams. - **ConnectWise RMM:** Largest segment is Mid-Market, with reviewers noting its suitability for larger or more complex environments. ### Which Endpoint Management platform has better integrations? NinjaOne is favored by reviewers for integrations, with a higher all-time mention count and broader integration sentiment. - **NinjaOne:** Integrations cited in 529 reviews, with frequent mentions of Bitdefender and other third-party tools. - **ConnectWise RMM:** Integrations cited in 6 reviews, with reviewers noting integration with ConnectWise PSA and Webroot AV. ### How do NinjaOne and ConnectWise RMM compare on customer support? NinjaOne outperforms ConnectWise RMM on Quality of Support by a margin of 1.6 points, a material difference. - **NinjaOne:** Reviewers consistently praise responsive and efficient support, with 733 all-time mentions of Customer Support. - **ConnectWise RMM:** Support experiences are mixed, with 7 all-time mentions of Poor Customer Support and several reviewers noting variable response times. ### Which is easier to implement, NinjaOne or ConnectWise RMM? NinjaOne leads ConnectWise RMM on Ease of Setup by 1.4 points, a material advantage. - **NinjaOne:** Reviewers highlight quick and straightforward implementation, with many citing easy onboarding and setup processes. - **ConnectWise RMM:** Reviewers describe setup as generally easy but occasionally complex, especially for new users or smaller teams. ### Which product has better Remote Access? NinjaOne is the stronger platform for Remote Access, with higher reviewer satisfaction and significantly more reviewer-cited mentions. - **NinjaOne:** Remote Access cited in 867 reviews, with reviewers praising its speed, reliability, and background connection features. - **ConnectWise RMM:** Remote Access cited in 12 reviews, with reviewers noting its effectiveness but less frequent mention and lower overall satisfaction. Alternatives **ConnectWise RMM Alternatives** ![Remote Monitoring and Management](https://images.g2crowd.com/uploads/product/hd_favicon/b0d43ac9ef8eabd2a36c4a9b8ed74ccb/remote-monitoring-and-management.svg "Remote Monitoring and Management") [ Atera ](/products/remote-monitoring-and-management/reviews) ![N-able N-central](https://images.g2crowd.com/uploads/product/hd_favicon/928b13dfa0058727f6a4de7532b1a0c8/n-able-n-central.svg "N-able N-central") [ N-able N-central ](/products/n-able-n-central/reviews) ![Datto RMM](https://images.g2crowd.com/uploads/product/hd_favicon/da4dafebced6fd70e2ee0dc64877752d/datto-rmm.svg "Datto RMM") [ Datto RMM ](/products/datto-rmm/reviews) ![Action1](https://images.g2crowd.com/uploads/product/hd_favicon/cce498d6eedd2c88f9ee42679f2640c0/action1.svg "Action1") [ Action1 ](/products/action1/reviews) **NinjaOne Alternatives** ![Remote Monitoring and Management](https://images.g2crowd.com/uploads/product/hd_favicon/b0d43ac9ef8eabd2a36c4a9b8ed74ccb/remote-monitoring-and-management.svg "Remote Monitoring and Management") [ Atera ](/products/remote-monitoring-and-management/reviews) ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer") [ TeamViewer ](/products/teamviewer/reviews) ![LogMeIn Resolve](https://images.g2crowd.com/uploads/product/hd_favicon/5df47d29bfebd94f95f917ab9355b37d/logmein-resolve.svg "LogMeIn Resolve") [ LogMeIn Resolve ](/products/logmein-resolve/reviews) ![N-able N-central](https://images.g2crowd.com/uploads/product/hd_favicon/928b13dfa0058727f6a4de7532b1a0c8/n-able-n-central.svg "N-able N-central") [ N-able N-central ](/products/n-able-n-central/reviews)