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Compare ConnectWise RMM and Microsoft Intune Enterprise Application Management 
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At a Glance
Market Segments
Small-Business (67.7% of reviews)
Mid-Market (41.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ConnectWise RMM
Star Rating
(65)4.2 out of 5
Market Segments
Small-Business (67.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ConnectWise RMMMicrosoft Intune Enterprise Application Management
Star Rating
(224)4.5 out of 5
Market Segments
Mid-Market (41.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft Intune Enterprise Application ManagementSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Microsoft Intune Enterprise Application Management excels in its integration capabilities with other Microsoft services, making it a preferred choice for organizations already using Microsoft products. In contrast, users report that ConnectWise RMM offers robust remote monitoring and management features, particularly for small businesses looking for a comprehensive IT management solution.
- Users on G2 mention that Microsoft Intune's ease of setup is a significant advantage, scoring 8.2, while ConnectWise RMM's setup process is seen as more challenging, with a score of 7.8. This difference is crucial for teams that need to deploy solutions quickly.
- Reviewers mention that Microsoft Intune's quality of support is rated at 8.3, which is higher than ConnectWise RMM's 7.7. Users appreciate the responsiveness and helpfulness of Intune's support team, while some ConnectWise users have reported slower response times.
- Users say that Microsoft Intune's product direction is highly rated at 9.4, indicating strong confidence in its future development and feature enhancements. In contrast, ConnectWise RMM's product direction score of 7.4 suggests some users are less optimistic about its roadmap.
- G2 users report that Microsoft Intune's overall user satisfaction is reflected in its higher star rating of 4.5 compared to ConnectWise RMM's 4.3. This difference highlights Intune's strong reputation among mid-market users who value its comprehensive application management features.
- Reviewers mention that while both products meet user requirements effectively, Microsoft Intune scores higher at 8.9 compared to ConnectWise RMM's 8.2. This indicates that Intune may offer more tailored features that align closely with user needs, particularly in enterprise environments.
Pricing
Entry-Level Pricing
ConnectWise RMM
No pricing availableMicrosoft Intune Enterprise Application Management
No pricing availableFree Trial
ConnectWise RMM
Free Trial is available
Microsoft Intune Enterprise Application Management
No trial information availableRatings
Meets Requirements
8.2
55
9.0
163
Ease of Use
8.2
56
8.6
164
Ease of Setup
7.6
49
8.3
121
Ease of Admin
7.8
38
8.6
119
Quality of Support
7.4
49
8.3
156
Has the product been a good partner in doing business?
8.2
37
8.9
117
Product Direction (% positive)
7.4
54
9.4
161
Features by Category
Administration
7.6
12
Not enough data
8.3
12
Not enough data
8.1
12
Not enough data
Service Desk
8.2
12
Not enough data
7.9
12
Not enough data
7.5
12
Not enough data
Management
8.1
12
Not enough data
8.5
11
Not enough data
8.3
11
Not enough data
8.3
11
Not enough data
8.5
11
Not enough data
Functionality
7.8
12
Not enough data
8.1
12
Not enough data
8.5
12
Not enough data
8.9
12
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
8.5
9
Not enough data
8.5
9
Not enough data
8.5
9
Not enough data
8.0
9
Not enough data
7.8
9
Not enough data
7.6
9
Not enough data
7.4
9
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
8.2
50
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
8.4
50
Not enough data
7.6
50
Not enough data
7.5
51
Not enough data
8.1
49
Not enough data
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
8.4
49
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.0
18
Not enough data
7.1
18
Not enough data
7.6
17
Not enough data
6.7
17
Not enough data
6.7
17
Not enough data
6.7
17
Not enough data
6.3
17
Not enough data
Scope
6.1
6
8.7
57
6.9
6
8.5
57
Security
7.3
5
8.4
56
8.3
5
8.8
56
5.3
5
8.9
56
Management
7.5
6
8.7
58
5.7
5
9.0
57
6.7
5
8.9
57
6.3
5
8.6
56
4.0
5
8.4
52
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
6.7
6
Not enough data
7.8
6
Not enough data
8.3
6
Not enough data
7.5
6
Not enough data
6.4
6
Not enough data
8.1
6
Not enough data
8.3
6
Functionality
8.6
7
Not enough data
9.0
7
Not enough data
7.2
6
Not enough data
7.5
6
Not enough data
Monitoring - Network Monitoring
7.0
5
Not enough data
6.9
6
Not enough data
7.2
6
Not enough data
Management
8.1
6
Not enough data
8.6
6
Not enough data
7.8
6
Not enough data
Analytics - Network Monitoring
6.0
5
Not enough data
6.0
5
Not enough data
Security - Network Monitoring
6.7
5
Not enough data
6.0
5
Not enough data
6.0
5
Not enough data
Network Performance - Network Monitoring
6.0
5
Not enough data
7.0
5
Not enough data
AI Automation - Network Monitoring
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
Agentic AI - Network Monitoring
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
Administration
8.9
14
Not enough data
8.2
14
Not enough data
7.6
13
Not enough data
9.2
14
Not enough data
9.4
14
Not enough data
8.6
14
Not enough data
Maintenance
8.1
14
Not enough data
7.1
14
Not enough data
Communication
8.2
14
Not enough data
5.9
13
Not enough data
6.5
13
Not enough data
7.5
14
Not enough data
Security
8.1
13
Not enough data
7.9
13
Not enough data
Device Support
6.3
13
Not enough data
7.2
13
Not enough data
7.4
14
Not enough data
Performance
7.2
13
Not enough data
Generative AI
7.5
8
8.0
45
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.7
5
Not enough data
Platform
8.7
5
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
Security
9.0
5
Not enough data
8.3
5
Not enough data
6.7
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ConnectWise RMM and Microsoft Intune Enterprise Application Management are categorized as Endpoint Management and Unified Endpoint Management (UEM)
Unique Categories
ConnectWise RMM is categorized as Remote Monitoring & Management (RMM), IT Service Management (ITSM) Tools, Patch Management, Enterprise IT Management, Network Monitoring, and Remote Support
Microsoft Intune Enterprise Application Management has no unique categories
Reviews
Reviewers' Company Size
ConnectWise RMM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Intune Enterprise Application Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
58.1%
Computer & Network Security
19.4%
Government Administration
3.2%
Construction
3.2%
Computer Networking
3.2%
Other
12.9%
Information Technology and Services
28.2%
Financial Services
5.3%
Computer & Network Security
5.3%
Computer Software
4.8%
Non-Profit Organization Management
3.8%
Other
52.6%
Alternatives
Discussions
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1 Comment
NK
Based on my knowledge, Continuum is a platform that offers solutions for managing IT services and delivery. The Continuum Desktop Agent is a component of...Read more
ConnectWise RMM has no more discussions with answers
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