Compare ConnectWise RMM and Microsoft Intune Enterprise Application Management 
At a Glance
Market Segments
Small-Business (66.7% of reviews)
Enterprise (41.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ConnectWise RMM
Star Rating
(66)4.2 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ConnectWise RMMMicrosoft Intune Enterprise Application Management
Star Rating
(262)4.5 out of 5
Market Segments
Enterprise (41.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft Intune Enterprise Application ManagementSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Intune Enterprise Application Management excels in integration with the Microsoft ecosystem, making it a preferred choice for organizations already using Microsoft products. Users appreciate its ability to simplify app deployment and enhance data security across devices, which is crucial for maintaining compliance.
- Users say that ConnectWise RMM is user-friendly and accessible from any location without the need for client installation. This flexibility is particularly beneficial for managed service providers (MSPs) who need to perform functions on client computers remotely, making it a practical choice for smaller businesses.
- Reviewers mention that Microsoft Intune's automated processes significantly reduce the complexity of application management. The platform's strong app protection policies and seamless updates for third-party apps save users time and effort, which is a major advantage for IT teams.
- According to verified reviews, ConnectWise RMM faces challenges in setup and administration, with some users noting that it can be less intuitive compared to Microsoft Intune. While it is easy to implement, the overall administrative experience may not be as streamlined, which could impact efficiency for some users.
- G2 reviewers highlight that Microsoft Intune offers superior support quality, with users rating it highly for responsiveness and helpfulness. This level of support is essential for organizations that rely on timely assistance to resolve issues and maintain operational continuity.
- Users report that while ConnectWise RMM is effective for small businesses, it may not provide the same level of endpoint management capabilities as Microsoft Intune. The latter's robust features for device compliance and configuration are particularly appealing for mid-market companies looking for comprehensive management solutions.
Pricing
Entry-Level Pricing
ConnectWise RMM
No pricing availableMicrosoft Intune Enterprise Application Management
No pricing availableFree Trial
ConnectWise RMM
Free Trial is available
Microsoft Intune Enterprise Application Management
No trial information availableRatings
Meets Requirements
8.3
57
9.0
191
Ease of Use
8.3
58
8.6
192
Ease of Setup
7.7
51
8.4
148
Ease of Admin
7.9
39
8.6
135
Quality of Support
7.5
51
8.4
183
Has the product been a good partner in doing business?
8.2
38
8.9
132
Product Direction (% positive)
7.5
55
9.4
185
Features by Category
Administration
7.6
12
Not enough data
8.3
12
Not enough data
8.1
12
Not enough data
Service Desk
8.2
12
Not enough data
7.9
12
Not enough data
7.5
12
Not enough data
Management
8.1
12
Not enough data
8.5
11
Not enough data
8.3
11
Not enough data
8.3
11
Not enough data
8.5
11
Not enough data
Functionality
7.8
12
Not enough data
8.1
12
Not enough data
8.6
13
Not enough data
9.0
13
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
8.5
9
Not enough data
8.5
9
Not enough data
8.5
9
Not enough data
8.0
9
Not enough data
7.8
9
Not enough data
7.6
9
Not enough data
7.4
9
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
8.2
51
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
8.5
52
Not enough data
7.6
50
Not enough data
7.5
51
Not enough data
8.1
49
Not enough data
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
8.5
51
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.0
18
Not enough data
7.1
18
Not enough data
7.6
17
Not enough data
6.7
17
Not enough data
6.7
17
Not enough data
6.7
17
Not enough data
6.3
17
Not enough data
Scope
6.1
6
8.8
64
6.9
6
8.5
68
Security
7.3
5
8.3
66
8.3
5
8.9
67
5.3
5
9.0
63
Management
7.5
6
8.8
68
5.7
5
9.1
70
6.7
5
8.9
68
6.3
5
8.7
63
4.0
5
8.5
57
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
6.5
8
Not enough data
7.9
7
Not enough data
8.7
14
Not enough data
7.1
8
Not enough data
6.9
8
Not enough data
8.3
8
Not enough data
7.7
8
Functionality
8.6
7
Not enough data
9.0
7
Not enough data
7.2
6
Not enough data
7.5
6
Not enough data
Monitoring - Network Monitoring
7.0
5
Not enough data
6.9
6
Not enough data
7.2
6
Not enough data
Management
8.1
6
Not enough data
8.6
6
Not enough data
7.8
6
Not enough data
Analytics - Network Monitoring
6.0
5
Not enough data
6.0
5
Not enough data
Security - Network Monitoring
6.7
5
Not enough data
6.0
5
Not enough data
6.0
5
Not enough data
Network Performance - Network Monitoring
6.0
5
Not enough data
7.0
5
Not enough data
AI Automation - Network Monitoring
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
Agentic AI - Network Monitoring
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
Administration
8.9
14
Not enough data
8.2
14
Not enough data
7.6
13
Not enough data
9.2
14
Not enough data
9.4
14
Not enough data
8.6
14
Not enough data
Maintenance
8.1
14
Not enough data
7.1
14
Not enough data
Communication
8.2
14
Not enough data
5.9
13
Not enough data
6.5
13
Not enough data
7.5
14
Not enough data
Security
8.1
13
Not enough data
7.9
13
Not enough data
Device Support
6.3
13
Not enough data
7.2
13
Not enough data
7.4
14
Not enough data
Performance
7.2
13
Not enough data
Generative AI
7.5
8
8.0
47
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.7
5
Not enough data
Platform
8.7
5
Not enough data
8.9
6
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
Security
9.0
5
Not enough data
8.3
5
Not enough data
6.7
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ConnectWise RMM and Microsoft Intune Enterprise Application Management are categorized as Endpoint Management and Unified Endpoint Management (UEM)
Unique Categories
ConnectWise RMM is categorized as Remote Monitoring & Management (RMM), IT Service Management (ITSM) Tools, Patch Management, Enterprise IT Management, Network Monitoring, and Remote Support
Microsoft Intune Enterprise Application Management has no unique categories
Reviews
Reviewers' Company Size
ConnectWise RMM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Intune Enterprise Application Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
58.7%
Computer & Network Security
19.0%
Government Administration
3.2%
Construction
3.2%
Computer Networking
3.2%
Other
12.7%
Information Technology and Services
28.8%
Computer & Network Security
5.5%
Computer Software
5.5%
Financial Services
5.5%
Higher Education
3.4%
Other
51.3%
Alternatives
Discussions
What is Continuum desktop agent?
1 Comment
NK
Based on my knowledge, Continuum is a platform that offers solutions for managing IT services and delivery. The Continuum Desktop Agent is a component of...Read more
ConnectWise RMM has no more discussions with answers
What is Microsoft Intune used for?
4 Comments
PM
Managing devices in a hybrid environment. Including device compliance, configuration, software deployment and security baselines. It also ties into M365...Read more
Is Microsoft Intune free?
3 Comments
AM
Free for 30 days. There are other pricing packages available.
Read more
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