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Compare ConnectWise RMM and ManageEngine Endpoint Central 
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At a Glance
Market Segments
Small-Business (67.7% of reviews)
Mid-Market (66.0% of reviews)
Entry-Level Pricing
No pricing available
$0 Suitable for SMBs
ConnectWise RMM
Star Rating
(65)4.2 out of 5
Market Segments
Small-Business (67.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ConnectWise RMMManageEngine Endpoint Central
Star Rating
(1,028)4.5 out of 5
Market Segments
Mid-Market (66.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0 Suitable for SMBs
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that ManageEngine Endpoint Central excels in ease of setup with a score of 8.6, while ConnectWise RMM falls behind at 7.6. Users appreciate the straightforward installation process of Endpoint Central, which allows for quicker deployment in mid-market environments.
- Users report that ManageEngine Endpoint Central offers superior quality of support, scoring 8.4 compared to ConnectWise RMM's 7.4. Reviewers mention that the support team is responsive and knowledgeable, making it easier to resolve issues quickly.
- G2 users highlight the endpoint inclusiveness of ManageEngine Endpoint Central, scoring 8.4, which is significantly higher than ConnectWise RMM's 5.3. Reviewers appreciate the wide range of devices and operating systems that Endpoint Central can manage effectively.
- Users on G2 mention that ManageEngine Endpoint Central shines in multi-OS support with a score of 8.5, while ConnectWise RMM scores 6.3. Reviewers value the ability to manage diverse environments seamlessly, which is crucial for businesses with varied IT infrastructures.
- Reviewers mention that ManageEngine Endpoint Central has a higher overall satisfaction rating with a star score of 4.4, compared to ConnectWise RMM's 4.1. This reflects a broader acceptance and positive feedback from users in the mid-market segment.
- Users say that ManageEngine Endpoint Central meets requirements effectively with a score of 8.8, while ConnectWise RMM scores 8.2. Reviewers appreciate the comprehensive feature set of Endpoint Central, which aligns well with their operational needs.
Pricing
Entry-Level Pricing
ConnectWise RMM
No pricing availableManageEngine Endpoint Central
Free Edition
$0
Suitable for SMBs
Fully functional - For up to 25 computers and 25 mobile devices
Free Trial
ConnectWise RMM
Free Trial is available
ManageEngine Endpoint Central
Free Trial is available
Ratings
Meets Requirements
8.2
55
8.8
876
Ease of Use
8.2
56
8.7
912
Ease of Setup
7.6
49
8.6
828
Ease of Admin
7.8
38
8.8
825
Quality of Support
7.4
49
8.4
818
Has the product been a good partner in doing business?
8.2
37
8.9
790
Product Direction (% positive)
7.4
54
9.3
861
Features by Category
Administration
7.6
12
Not enough data
8.3
12
Not enough data
8.1
12
Not enough data
Service Desk
8.2
12
Not enough data
7.9
12
Not enough data
7.5
12
Not enough data
Management
8.1
12
Not enough data
8.5
11
Not enough data
8.3
11
Not enough data
8.3
11
Not enough data
8.5
11
Not enough data
Functionality
7.8
12
Not enough data
8.1
12
Not enough data
8.5
12
Not enough data
8.9
12
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
8.5
9
Not enough data
8.5
9
Not enough data
8.5
9
Not enough data
8.0
9
Not enough data
7.8
9
Not enough data
7.6
9
Not enough data
7.4
9
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
8.2
50
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
8.4
50
Not enough data
7.6
50
Not enough data
7.5
51
Not enough data
8.1
49
Not enough data
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
8.4
49
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.0
18
Not enough data
7.1
18
Not enough data
7.6
17
Not enough data
6.7
17
Not enough data
6.7
17
Not enough data
6.7
17
Not enough data
6.3
17
Not enough data
Scope
6.1
6
8.5
268
6.9
6
8.5
277
Security
7.3
5
8.7
277
8.3
5
8.1
263
5.3
5
8.0
252
Management
7.5
6
8.4
271
5.7
5
8.5
279
6.7
5
8.7
270
6.3
5
8.7
269
4.0
5
8.0
245
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.3
22
Not enough data
7.5
20
Not enough data
7.2
19
Not enough data
6.7
19
Not enough data
6.9
21
Not enough data
7.3
20
Not enough data
7.3
20
Functionality
8.6
7
Not enough data
9.0
7
Not enough data
7.2
6
Not enough data
7.5
6
Not enough data
Monitoring - Network Monitoring
7.0
5
Not enough data
6.9
6
Not enough data
7.2
6
Not enough data
Management
8.1
6
Not enough data
8.6
6
Not enough data
7.8
6
Not enough data
Analytics - Network Monitoring
6.0
5
Not enough data
6.0
5
Not enough data
Security - Network Monitoring
6.7
5
Not enough data
6.0
5
Not enough data
6.0
5
Not enough data
Network Performance - Network Monitoring
6.0
5
Not enough data
7.0
5
Not enough data
AI Automation - Network Monitoring
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
Agentic AI - Network Monitoring
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
ServiceNow Apps
Not enough data
8.3
24
Not enough data
8.8
26
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.9
14
Not enough data
8.2
14
Not enough data
7.6
13
Not enough data
9.2
14
Not enough data
9.4
14
Not enough data
8.6
14
Not enough data
Maintenance
8.1
14
Not enough data
7.1
14
Not enough data
Communication
8.2
14
Not enough data
5.9
13
Not enough data
6.5
13
Not enough data
7.5
14
Not enough data
Security
8.1
13
Not enough data
7.9
13
Not enough data
Device Support
6.3
13
Not enough data
7.2
13
Not enough data
7.4
14
Not enough data
Performance
7.2
13
Not enough data
Generative AI
7.5
8
7.2
307
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.7
5
7.5
319
Platform
8.7
5
7.7
306
8.7
5
8.7
372
8.0
5
8.1
321
8.0
5
8.6
362
7.3
5
8.1
328
Security
9.0
5
8.1
326
8.3
5
9.0
382
6.7
5
7.1
296
8.7
5
8.2
333
8.7
5
7.8
305
Agentic AI - Enterprise IT Management
Not enough data
5.7
7
Not enough data
6.7
8
Not enough data
7.5
8
Not enough data
7.5
8
Not enough data
6.3
8
Not enough data
7.1
8
Not enough data
7.5
8
Categories
Categories
Shared Categories
ConnectWise RMM and ManageEngine Endpoint Central are categorized as Patch Management, Endpoint Management, Enterprise IT Management, and Unified Endpoint Management (UEM)
Unique Categories
ConnectWise RMM is categorized as Remote Monitoring & Management (RMM), IT Service Management (ITSM) Tools, Network Monitoring, and Remote Support
ManageEngine Endpoint Central is categorized as ServiceNow Store Apps
Reviews
Reviewers' Company Size
ConnectWise RMM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ManageEngine Endpoint Central
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
58.1%
Computer & Network Security
19.4%
Government Administration
3.2%
Construction
3.2%
Computer Networking
3.2%
Other
12.9%
Information Technology and Services
14.7%
Financial Services
6.4%
Hospital & Health Care
4.6%
Banking
4.6%
Manufacturing
4.5%
Other
65.3%
Discussions
What is Continuum desktop agent?
1 Comment
NK
Based on my knowledge, Continuum is a platform that offers solutions for managing IT services and delivery. The Continuum Desktop Agent is a component of...Read more
ConnectWise RMM has no more discussions with answers
What is Zoho ManageEngine Desktop Central?
3 Comments
MS
ManageEngine Endpoint Central is complete endpoint management tool which offer, Patch Management, Software installation/uninstallation, inventory management,...Read more
Why Remote Control system is weak like that .
1 Comment
B
İt not running ... Every time winshock errorRead more
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