# ConnectWise RMM vs LogMeIn Resolve Comparison
---
## AI Generated Summary
- **G2 reviewers report** that LogMeIn Resolve excels in user experience, particularly highlighting its **easier interface** and reliable remote desktop functionality. Users appreciate its speed and minimal connection issues, making it a strong choice for remote support and troubleshooting.
- **Users say** that ConnectWise RMM is very straightforward to implement, especially for managed service providers (MSPs). Reviewers mention that it effectively **streamlines operations** by consolidating important details in one place, which can significantly reduce the workload on staff.
- **According to verified reviews** , LogMeIn Resolve stands out for its robust security features, including **multi-factor authentication** and encryption. Users feel confident in its ability to protect sensitive data while providing essential remote management capabilities.
- **Reviewers mention** that while ConnectWise RMM is user-friendly, it has a slightly lower satisfaction score compared to LogMeIn Resolve. Some users feel it could improve in areas like **ease of setup** and overall support quality, which may impact the initial onboarding experience.
- **G2 reviewers highlight** that LogMeIn Resolve has a strong focus on **remote monitoring** and management, with users praising its effectiveness in alerting and ticketing. This makes it a valuable tool for organizations looking to enhance their IT support processes.
- **Users report** that ConnectWise RMM, while effective, may not meet the specific needs of all users as well as LogMeIn Resolve does. Some feedback indicates that it can be less adaptable to unique workflows, which could be a consideration for businesses with specialized requirements.



| | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 66 | 468 | 
| **Largest Market Segment** | Small-Business (66.7% of reviews) | Mid-Market (42.6% of reviews) | 
| **Entry Level Price** | No pricing available | $29.00 25 endpoints; unlimited agents | 

---
## Top Pros & Cons

### ConnectWise RMM

Pros:
- Ease of Use (26 reviews)
- Remote Access (12 reviews)

Cons:
- Missing Features (7 reviews)
- Poor Customer Support (7 reviews)

### LogMeIn Resolve

Pros:
- Ease of Use (54 reviews)
- Remote Control (29 reviews)

Cons:
- Remote Access Issues (13 reviews)
- Expensive (12 reviews)

---
## Ratings Comparison
| Rating | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
  | **Meets Requirements** | 8.3 (57 reviews) | 9.0 (375 reviews) | 
  | **Ease of Use** | 8.3 (58 reviews) | 9.0 (376 reviews) | 
  | **Ease of Setup** | 7.7 (51 reviews) | 8.8 (208 reviews) | 
  | **Ease of Admin** | 7.9 (39 reviews) | 8.8 (180 reviews) | 
  | **Quality of Support** | 7.5 (51 reviews) | 8.7 (325 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.2 (38 reviews) | 8.7 (168 reviews) | 
  | **Product Direction (% positive)** | 7.5 (55 reviews) | 8.0 (361 reviews) | 

---
## Pricing

### ConnectWise RMM

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### LogMeIn Resolve

#### Entry-Level Pricing

Plan: Starter

Price: $29.00 25 endpoints; unlimited agents

Description: Secure unattended access of managed Windows, Mac, and Android devices.

Key Features:
- Unattended Remote Access
- AI-Enhanced Knowledge Base
- Terminal Access

[Browse all 4 editions](https://www.g2.com/products/logmein-resolve/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise RMM** | 8.1/10 | 13 |
| **LogMeIn Resolve** | N/A | N/A |

#### Administration

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Change Management** | 7.6 (12 reviews) | Not enough data | 
| **Asset Management** | 8.3 (12 reviews) | Not enough data | 
| **Reports & Analytics** | 8.1 (12 reviews) | Not enough data | 

#### Service Desk

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Help Desk** | 8.2 (12 reviews) | Not enough data | 
| **Incident Reports** | 7.9 (12 reviews) | Not enough data | 
| **Process Workflow** | 7.5 (12 reviews) | Not enough data | 

#### Management

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Reporting** | 8.1 (12 reviews) | Not enough data | 
| **Administration Console** | 8.5 (11 reviews) | Not enough data | 
| **Access Management** | 8.3 (11 reviews) | Not enough data | 
| **Asset Management** | 8.3 (11 reviews) | Not enough data | 
| **Policy Dictation** | 8.5 (11 reviews) | Not enough data | 

#### Functionality

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Ticketing System** | 7.8 (12 reviews) | Not enough data | 
| **Performance Logging** | 8.1 (12 reviews) | Not enough data | 
| **Alerting** | 8.6 (13 reviews) | Not enough data | 
| **Automation** | 9.0 (13 reviews) | Not enough data | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (9 reviews) | Not enough data | 
| **Multi-step Planning** | 8.5 (9 reviews) | Not enough data | 
| **Cross-system Integration** | 8.5 (9 reviews) | Not enough data | 
| **Adaptive Learning** | 8.0 (9 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (9 reviews) | Not enough data | 
| **Proactive Assistance** | 7.6 (9 reviews) | Not enough data | 
| **Decision Making** | 7.4 (9 reviews) | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise RMM** | 7.4/10 | 55 |
| **LogMeIn Resolve** | 9.1/10 | 36 |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Device Management** | 8.2 (51 reviews) | 9.3 (23 reviews) | 
| **Asset Management** | Not enough data | Not enough data | 
| **ITIL Policy Compliance** | Not enough data | Not enough data | 

#### Monitoring and Management

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Remote Monitoring** | 8.5 (52 reviews) | 9.4 (25 reviews) | 
| **Asset Tracking** | 7.6 (50 reviews) | 9.1 (20 reviews) | 
| **Application Deployment** | 7.5 (51 reviews) | 8.7 (21 reviews) | 
| **Patch Management** | 8.1 (49 reviews) | 8.3 (22 reviews) | 
| **Asset Tracking** | Not enough data | Not enough data | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | 

#### Service Management

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Remote Access** | 8.5 (51 reviews) | 9.6 (31 reviews) | 
| **Service Management (Issue Prioritization)** | Not enough data | Not enough data | 
| **Ticketing** | Not enough data | Not enough data | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (18 reviews) | Not enough data | 
| **Multi-step Planning** | 7.1 (18 reviews) | Not enough data | 
| **Cross-system Integration** | 7.6 (17 reviews) | Not enough data | 
| **Adaptive Learning** | 6.7 (17 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.7 (17 reviews) | Not enough data | 
| **Proactive Assistance** | 6.7 (17 reviews) | Not enough data | 
| **Decision Making** | 6.3 (17 reviews) | Not enough data | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise RMM** | 6.4/10 | 6 |
| **LogMeIn Resolve** | N/A | N/A |

#### Scope

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Endpoint Inclusiveness** | 6.1 (6 reviews) | Not enough data | 
| **Multi-OS Support** | 6.9 (6 reviews) | Not enough data | 

#### Security

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Reporting and Alerts** | 7.3 (5 reviews) | Not enough data | 
| **Endpoint Protection** | 8.3 (5 reviews) | Not enough data | 
| **Remote Wiping** | 5.3 (5 reviews) | Not enough data | 

#### Management

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Device Enrollment** | 7.5 (6 reviews) | Not enough data | 
| **Device Configuration** | 5.7 (5 reviews) | Not enough data | 
| **Device Compliance** | 6.7 (5 reviews) | Not enough data | 
| **Usage Information** | 6.3 (5 reviews) | Not enough data | 
| **Data Separation** | 4.0 (5 reviews) | Not enough data | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise RMM** | 6.9/10 | 7 |
| **LogMeIn Resolve** | N/A | N/A |

#### Functionality

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Performance Monitoring** | 8.6 (7 reviews) | Not enough data | 
| **Alerting** | 9.0 (7 reviews) | Not enough data | 
| **Improvement Suggestions** | 7.2 (6 reviews) | Not enough data | 
| **Multi-Network Capability** | 7.5 (6 reviews) | Not enough data | 

#### Monitoring - Network Monitoring

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **360-Degree Network Visibility** | 7.0 (5 reviews) | Not enough data | 
| **Automated Network Discovery** | 6.9 (6 reviews) | Not enough data | 
| **Real-Time Monitoring** | 7.2 (6 reviews) | Not enough data | 

#### Management

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Performance Baseline** | 8.1 (6 reviews) | Not enough data | 
| **Data Visualization** | 8.6 (6 reviews) | Not enough data | 
| **Path Analysis** | 7.8 (6 reviews) | Not enough data | 

#### Analytics - Network Monitoring

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Predictive Performance Analytics** | 6.0 (5 reviews) | Not enough data | 
| **Packet & Flow Analysis** | 6.0 (5 reviews) | Not enough data | 

#### Security - Network Monitoring

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Encrypted Data Transmission** | 6.7 (5 reviews) | Not enough data | 
| **Zero Trust and Identity Management** | 6.0 (5 reviews) | Not enough data | 
| **Integrated Network Security** | 6.0 (5 reviews) | Not enough data | 

#### Network Performance - Network Monitoring

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Dynamic Network Optimization** | 6.0 (5 reviews) | Not enough data | 
| **Automated Tasks Routing** | 7.0 (5 reviews) | Not enough data | 

#### AI Automation - Network Monitoring

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | 5.7 (5 reviews) | Not enough data | 
| **Self-Healing Networks** | 5.7 (5 reviews) | Not enough data | 
| **Predictive Network Maintenance** | 5.7 (5 reviews) | Not enough data | 

#### Agentic AI - Network Monitoring

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Autonomous Task Execution** | 5.7 (5 reviews) | Not enough data | 
| **Multi-step Planning** | 5.7 (5 reviews) | Not enough data | 
| **Cross-system Integration** | 5.7 (5 reviews) | Not enough data | 
| **Adaptive Learning** | 5.7 (5 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.7 (5 reviews) | Not enough data | 
| **Proactive Assistance** | 5.7 (5 reviews) | Not enough data | 
| **Decision Making** | 5.7 (5 reviews) | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise RMM** | 7.7/10 | 15 |
| **LogMeIn Resolve** | 8.6/10 | 94 |

#### Administration

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Screen Sharing** | 8.9 (14 reviews) | 9.2 (85 reviews) | 
| **File Sharing** | 8.2 (14 reviews) | 9.0 (77 reviews) | 
| **Session Recording** | 7.6 (13 reviews) | 8.9 (64 reviews) | 
| **Unattended Remote Access** | 9.2 (14 reviews) | 8.9 (70 reviews) | 
| **Multi - Session Handling** | 9.4 (14 reviews) | 8.6 (68 reviews) | 
| **Multi-Monitor Support** | 8.6 (14 reviews) | 8.5 (70 reviews) | 

#### Maintenance

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Remote Reboot** | 8.1 (14 reviews) | 8.9 (71 reviews) | 
| **Remote Printing** | 7.1 (14 reviews) | 8.4 (48 reviews) | 

#### Communication 

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Text Chat** | 8.2 (14 reviews) | 8.8 (67 reviews) | 
| **VoIP** | 5.9 (13 reviews) | 7.9 (46 reviews) | 
| **Video Conference Call** | 6.5 (13 reviews) | 8.2 (48 reviews) | 
| **Screen Annotations** | 7.5 (14 reviews) | 8.5 (49 reviews) | 

#### Security

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Data Encryption** | 8.1 (13 reviews) | 8.6 (51 reviews) | 
| **Compliance** | 7.9 (13 reviews) | 8.3 (51 reviews) | 

#### Device Support

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Mobile Device Access** | 6.3 (13 reviews) | 8.5 (59 reviews) | 
| **Multi-Platform Support** | 7.2 (13 reviews) | 8.6 (57 reviews) | 
| **Cross-Platform** | 7.4 (14 reviews) | 8.4 (59 reviews) | 

#### Performance

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Reporting** | 7.2 (13 reviews) | 8.3 (60 reviews) | 

### Antivirus

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise RMM** | N/A | N/A |
| **LogMeIn Resolve** | N/A | N/A |

#### Generative AI

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise RMM** | 7.5/10 | 8 |
| **LogMeIn Resolve** | 7.7/10 | 8 |

#### Generative AI

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **AI Text Summarization** | 7.5 (8 reviews) | 7.7 (8 reviews) | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise RMM** | N/A | N/A |
| **LogMeIn Resolve** | 8.3/10 | 101 |

#### Incident Management

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Automate Ticket Routing** | Not enough data | 8.5 (59 reviews) | 
| **Ticket Prioritization** | Not enough data | 8.2 (60 reviews) | 
| **Ticket Notifications** | Not enough data | 8.3 (62 reviews) | 
| **Knowledge Base** | Not enough data | 8.2 (62 reviews) | 
| **Knowledge Base/Ticket Integration** | Not enough data | 8.1 (56 reviews) | 

#### Reporting

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Dashboards** | Not enough data | 8.3 (73 reviews) | 
| **Time Tracking** | Not enough data | 8.2 (72 reviews) | 
| **Surveys** | Not enough data | 8.4 (58 reviews) | 

#### Access & Usability

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Mobile** | Not enough data | 8.1 (74 reviews) | 
| **Self Service** | Not enough data | 8.7 (72 reviews) | 
| **Active Directory** | Not enough data | 8.1 (59 reviews) | 
| **Multi-Channel Access** | Not enough data | 8.5 (65 reviews) | 

#### Agentic AI - Service Desk

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise RMM** | N/A | N/A |
| **LogMeIn Resolve** | N/A | N/A |

#### System Control

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise RMM** | N/A | N/A |
| **LogMeIn Resolve** | 8.5/10 | 9 |

#### Platform - Mobile Device Management (MDM)

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Regulation Compliant** | Not enough data | 8.6 (7 reviews) | 

#### Operating System

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Multi-Systems Support** | Not enough data | 9.4 (8 reviews) | 
| **Apple Support** | Not enough data | 8.7 (5 reviews) | 
| **Android Support** | Not enough data | 8.3 (7 reviews) | 

#### Management

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Applicatons Management** | Not enough data | 8.3 (8 reviews) | 
| **Applications Consolidation** | Not enough data | 7.8 (6 reviews) | 
| **Whitelist** | Not enough data | 8.1 (6 reviews) | 
| **Blacklist** | Not enough data | 8.1 (6 reviews) | 
| **Usage Information** | Not enough data | 8.6 (6 reviews) | 

#### Security

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Remote Wipe** | Not enough data | 8.6 (6 reviews) | 
| **Security** | Not enough data | 9.3 (7 reviews) | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise RMM** | 8.3/10 | 6 |
| **LogMeIn Resolve** | N/A | N/A |

#### Analysis

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Threat Detection** | 8.7 (5 reviews) | Not enough data | 

#### Platform

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Unified Communications Platform** | 8.7 (5 reviews) | Not enough data | 
| **Remote Access** | 8.9 (6 reviews) | Not enough data | 
| **ITIL Policy Compliance** | 8.0 (5 reviews) | Not enough data | 
| **Asset Tracking** | 8.0 (5 reviews) | Not enough data | 
| **IT Knowledge Management** | 7.3 (5 reviews) | Not enough data | 

#### Security

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Endpoint Protection** | 9.0 (5 reviews) | Not enough data | 
| **Patch Management** | 8.3 (5 reviews) | Not enough data | 
| **Disaster Recovery** | 6.7 (5 reviews) | Not enough data | 
| **Service Management** | 8.7 (5 reviews) | Not enough data | 
| **Workflow Management** | 8.7 (5 reviews) | Not enough data | 

#### Agentic AI - Enterprise IT Management

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise RMM** | N/A | N/A |
| **LogMeIn Resolve** | 8.3/10 | 93 |

#### Administration

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Usage Information** | Not enough data | 8.5 (79 reviews) | 
| **Integrations** | Not enough data | 8.1 (71 reviews) | 
| **Diagnostics** | Not enough data | 8.3 (77 reviews) | 
| **Session Recording** | Not enough data | 8.3 (76 reviews) | 
| **Session Transfer** | Not enough data | 8.1 (72 reviews) | 
| **Unattended Access** | Not enough data | 8.4 (76 reviews) | 
| **File Sharing** | Not enough data | 8.5 (82 reviews) | 

#### Platform

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Cross-Platform Access** | Not enough data | 8.6 (72 reviews) | 
| **Mobile Device Access** | Not enough data | 8.2 (69 reviews) | 
| **Applications Management** | Not enough data | 8.5 (74 reviews) | 
| **Remote Device Control** | Not enough data | 8.7 (84 reviews) | 

#### Security

| Feature | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Remote Wipe** | Not enough data | 7.7 (60 reviews) | 
| **Device Management** | Not enough data | 8.4 (77 reviews) | 
| **Device Enrollment** | Not enough data | 8.4 (70 reviews) | 

---
## Categories
**Shared Categories (5):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Patch Management Software](https://www.g2.com/categories/patch-management), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Remote Support Software](https://www.g2.com/categories/remote-support), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem)

**Unique to ConnectWise RMM (3):** [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring)

**Unique to LogMeIn Resolve (4):** [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [Antivirus Software](https://www.g2.com/categories/antivirus), [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Service Desk Software](https://www.g2.com/categories/service-desk)


---
## Reviewer Demographics

### By Company Size

| Segment | ConnectWise RMM | LogMeIn Resolve | 
|---|---|---|
| **Small-Business** | 66.7% | 35.9% | 
| **Mid-Market** | 27.0% | 42.6% | 
| **Enterprise** | 6.3% | 21.4% | 

### By Industry

#### ConnectWise RMM

- **Information Technology and Services:** 58.7%
- **Computer & Network Security:** 19.0%
- **Government Administration:** 3.2%
- **Construction:** 3.2%
- **Computer Networking:** 3.2%
- **Utilities:** 1.6%
- **Security and Investigations:** 1.6%
- **Logistics and Supply Chain:** 1.6%
- **Internet:** 1.6%
- **Facilities Services:** 1.6%
- **Other:** 4.8%

#### LogMeIn Resolve

- **Information Technology and Services:** 22.1%
- **Computer Software:** 10.7%
- **Hospital & Health Care:** 6.8%
- **Construction:** 3.5%
- **Computer & Network Security:** 3.3%
- **Computer Networking:** 2.2%
- **Insurance:** 2.2%
- **Accounting:** 2.0%
- **Education Management:** 2.0%
- **Financial Services:** 2.0%
- **Other:** 43.3%

---
## Alternatives

### Alternatives to ConnectWise RMM

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4307 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1164 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (556 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (759 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1045 reviews)
- [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (501 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1104 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3963 reviews)
- [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (348 reviews)
- [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (324 reviews)

### Alternatives to LogMeIn Resolve

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3963 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4307 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1164 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1094 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (695 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (385 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1104 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (644 reviews)

---
## Top Discussions

### ConnectWise RMM

- Title: [What is Continuum desktop agent?](https://www.g2.com/discussions/what-is-continuum-desktop-agent) — 1 comment
  > **Top comment:** "Based on my knowledge, Continuum is a platform that offers solutions for managing IT services and delivery. The Continuum Desktop Agent is a component of..."

### LogMeIn Resolve

- Title: [Is GoToAssist legitimate?](https://www.g2.com/discussions/is-gotoassist-legitimate) — 3 comments
  > **Top comment:** "Yes, of course."
- Title: [How do I use GoToAssist remote?](https://www.g2.com/discussions/how-do-i-use-gotoassist-remote) — 1 comment
  > **Top comment:** "GoToAssist is very practical and gives you options: you can download the agent and install it administratively in a planned way, or, you can create a remote..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/connectwise-rmm-vs-logmein-resolve)