G2 reviewers report that Wrike excels in user experience, with many praising its intuitive interface and mobile functionality. Users appreciate features like workflow management and seamless integration with tools like Microsoft Teams, which significantly reduces email communications.
According to verified reviews, ConnectWise PSA is recognized for its comprehensive suite that integrates various functions such as ticketing, time tracking, and billing. Users highlight how this all-in-one approach simplifies their operations, making it particularly beneficial for managed service providers.
Users say that Wrike's project management capabilities are top-notch, with features like task tracking and effective collaboration tools. Reviewers have noted that the platform facilitates communication and organization, making it a favorite for teams working on complex projects.
Reviewers mention that while ConnectWise PSA offers valuable features for time and billing, it sometimes struggles with ease of setup. Users have pointed out challenges in configuration, which can hinder the initial onboarding experience compared to Wrike's more straightforward setup process.
G2 reviewers highlight that Wrike's support quality is superior, with many users appreciating the responsiveness and helpfulness of the support team. This contrasts with ConnectWise PSA, where some users have expressed a desire for improved support options.
According to recent feedback, ConnectWise PSA is praised for its automation features that enhance visibility and organization. However, Wrike's higher overall satisfaction score indicates that users find it more reliable and effective for their day-to-day project management needs.
What applications does this tie to in order to maximimize use of other programs?
1 Comment
GG
I am not familiar with the programs you mention, but we somehow integrated with Hubspot for our sales and marketing teams. I was not part of the integration...Read more
ConnectWise PSA has no more discussions with answers
Wrike is a scaleable project management tool.
From Wrike: "Wrike is a SaaS-based, work management platform features
engaging collaboration, workflow and...Read more
Are there additional capabilities beyond project management? Seems like it going through this review process.
9 Comments
CM
1) Wrike Forms has allow us to assess all project requests submitted by stakeholders, allowing us to pull the right team and understand the needs of the...Read more
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