Compare ConnectWise PSA and Workday Professional Services Automation

At a Glance
ConnectWise PSA
ConnectWise PSA
Star Rating
(519)3.9 out of 5
Market Segments
Small-Business (67.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ConnectWise PSA
Workday Professional Services Automation
Workday Professional Services Automation
Star Rating
(22)4.1 out of 5
Market Segments
Enterprise (70.0% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Workday Professional Services Automation

ConnectWise PSA vs Workday Professional Services Automation

  • Reviewers felt that Workday Professional Services Automation meets the needs of their business better than ConnectWise PSA.
  • When comparing quality of ongoing product support, reviewers felt that Workday Professional Services Automation is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Workday Professional Services Automation over ConnectWise PSA.
Pricing
Entry-Level Pricing
ConnectWise PSA
No pricing available
Workday Professional Services Automation
No pricing available
Free Trial
ConnectWise PSA
No trial information available
Workday Professional Services Automation
No trial information available
Ratings
Meets Requirements
8.3
437
8.7
14
Ease of Use
7.2
444
8.6
14
Ease of Setup
6.2
227
Not enough data
Ease of Admin
7.1
214
Not enough data
Quality of Support
7.3
409
9.1
9
Has the product been a good partner in doing business?
7.4
212
Not enough data
Product Direction (% positive)
6.9
428
7.5
14
Features by Category
7.3
169
Not enough data
Sales Force Automation
8.5
137
|
Verified
Not enough data
7.9
95
|
Verified
Not enough data
7.8
125
|
Verified
Not enough data
8.3
139
|
Verified
Not enough data
7.6
101
|
Verified
Not enough data
8.3
128
Not enough data
8.0
114
|
Verified
Not enough data
8.1
114
|
Verified
Not enough data
8.4
124
|
Verified
Not enough data
Marketing Automation
7.3
85
|
Verified
Not enough data
7.2
88
|
Verified
Not enough data
7.4
94
|
Verified
Not enough data
7.4
76
|
Verified
Not enough data
Customer Support
8.4
127
Not enough data
7.6
125
|
Verified
Not enough data
7.7
119
Not enough data
7.5
82
Not enough data
7.9
108
Not enough data
Reporting & Analytics
7.5
139
|
Verified
Not enough data
7.3
137
|
Verified
Not enough data
7.5
112
Not enough data
Mobile & Social
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.8
95
|
Verified
Not enough data
Platform
7.4
81
Not enough data
7.9
86
Not enough data
8.2
86
Not enough data
7.6
53
Not enough data
7.3
57
Not enough data
7.0
74
Not enough data
8.0
83
Not enough data
7.3
77
Not enough data
Integration
7.7
79
Not enough data
8.0
78
Not enough data
8.5
75
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - CRM
6.1
6
Not enough data
5.3
6
Not enough data
6.1
6
Not enough data
5.3
6
Not enough data
5.8
6
Not enough data
5.3
6
Not enough data
6.4
6
Not enough data
Not enough data
Not enough data
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.3
258
Not enough data
Ticket and Case Management
8.5
232
Not enough data
8.3
229
Not enough data
8.3
225
Not enough data
8.4
214
Not enough data
8.1
201
Not enough data
7.8
216
Not enough data
8.3
224
Not enough data
8.4
167
Not enough data
Generative AI
6.3
9
Not enough data
6.1
9
Not enough data
Agentic AI - Help Desk
4.4
6
Not enough data
4.4
6
Not enough data
4.7
6
Not enough data
Communication Channels
7.6
178
Not enough data
8.5
212
Not enough data
7.7
136
Not enough data
7.1
109
Not enough data
7.5
77
Not enough data
Platform
6.5
85
Not enough data
7.7
96
Not enough data
8.4
104
Not enough data
7.8
89
Not enough data
7.5
195
Not enough data
7.5
203
Not enough data
Professional Services AutomationHide 35 FeaturesShow 35 Features
6.4
52
8.7
5
Customer Management
7.3
48
Not enough data
6.9
49
Not enough data
5.7
44
Not enough data
6.7
51
Not enough data
Project Management
6.6
49
Not enough data
6.6
49
Not enough data
6.6
48
Not enough data
7.2
50
Not enough data
Accounting
6.7
48
Not enough data
7.3
49
Not enough data
6.8
47
Not enough data
6.6
44
Not enough data
6.5
44
Not enough data
Portfolio Management
6.1
44
Not enough data
6.0
43
Not enough data
6.1
43
Not enough data
6.2
42
Not enough data
Analytics
6.0
44
Not enough data
6.6
49
Not enough data
6.1
47
Not enough data
Administration
7.2
49
Not enough data
7.5
50
Not enough data
7.4
47
Not enough data
Platform
7.0
45
Not enough data
6.2
42
Not enough data
6.9
48
8.7
5
|
Verified
5.6
46
Not enough data
4.8
43
Not enough data
Generative AI
4.2
28
Not enough data
4.3
28
Not enough data
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
6.3
11
Not enough data
Incident Management
7.6
11
Not enough data
7.3
11
Not enough data
8.5
11
Not enough data
7.0
11
Not enough data
6.5
11
Not enough data
Reporting
7.3
11
Not enough data
7.7
11
Not enough data
6.5
11
Not enough data
Access & Usability
6.5
10
Not enough data
7.8
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
Agentic AI - Service Desk
4.2
6
Not enough data
6.1
6
Not enough data
5.0
6
Not enough data
4.7
6
Not enough data
4.2
6
Not enough data
4.4
6
Not enough data
4.7
6
Not enough data
Categories
Categories
Shared Categories
ConnectWise PSA
ConnectWise PSA
Workday Professional Services Automation
Workday Professional Services Automation
ConnectWise PSA and Workday Professional Services Automation are categorized as Professional Services Automation
Unique Categories
ConnectWise PSA
ConnectWise PSA is categorized as CRM, Service Desk, Help Desk, and Marketing Automation
Workday Professional Services Automation
Workday Professional Services Automation has no unique categories
Reviews
Reviewers' Company Size
ConnectWise PSA
ConnectWise PSA
Small-Business(50 or fewer emp.)
67.1%
Mid-Market(51-1000 emp.)
26.8%
Enterprise(> 1000 emp.)
6.1%
Workday Professional Services Automation
Workday Professional Services Automation
Small-Business(50 or fewer emp.)
10.0%
Mid-Market(51-1000 emp.)
20.0%
Enterprise(> 1000 emp.)
70.0%
Reviewers' Industry
ConnectWise PSA
ConnectWise PSA
Information Technology and Services
59.4%
Computer & Network Security
8.5%
Computer Networking
5.5%
Computer Software
4.2%
Telecommunications
3.2%
Other
19.2%
Workday Professional Services Automation
Workday Professional Services Automation
Insurance
10.0%
Information Technology and Services
10.0%
Higher Education
10.0%
Airlines/Aviation
5.0%
Automotive
5.0%
Other
60.0%
Alternatives
ConnectWise PSA
ConnectWise PSA Alternatives
Autotask
Autotask
Add Autotask
ManageEngine ServiceDesk Plus
ManageEngine
Add ManageEngine ServiceDesk Plus
Accelo
Accelo
Add Accelo
Agentforce Sales (formerly Salesforce Sales Cloud)
Agentforce Sales
Add Agentforce Sales (formerly Salesforce Sales Cloud)
Workday Professional Services Automation
Workday Professional Services Automation Alternatives
Certinia PS Cloud
Certinia PS Cloud
Add Certinia PS Cloud
Kantata Professional Services Automation (formerly Mavenlink+ Kimble)
Kantata Professional...
Add Kantata Professional Services Automation (formerly Mavenlink+ Kimble)
SuiteProjects Pro
SuiteProjects Pro
Add SuiteProjects Pro
Deltek Vantagepoint
Deltek Vantagepoint
Add Deltek Vantagepoint
Discussions
ConnectWise PSA
ConnectWise PSA Discussions
What applications does this tie to in order to maximimize use of other programs?
1 Comment
Glen G.
GG
I am not familiar with the programs you mention, but we somehow integrated with Hubspot for our sales and marketing teams. I was not part of the integration...Read more
Monty the Mongoose crying
ConnectWise PSA has no more discussions with answers
Workday Professional Services Automation
Workday Professional Services Automation Discussions
Monty the Mongoose crying
Workday Professional Services Automation has no discussions with answers