Compare ConnectWise PSA and Teamwork.com 
Featured Products
At a Glance
Market Segments
Small-Business (67.0% of reviews)
Small-Business (56.2% of reviews)
Entry-Level Pricing
No pricing available
£9.99 1 user minimum. Per user / per month. Billed yearly.
ConnectWise PSA
Star Rating
(518)3.9 out of 5
Market Segments
Small-Business (67.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ConnectWise PSATeamwork.com
Star Rating
(1,206)4.4 out of 5
Market Segments
Small-Business (56.2% of reviews)
Pros & Cons
Entry-Level Pricing
£9.99 1 user minimum. Per user / per month. Billed yearly.
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Teamwork.com excels in user satisfaction, boasting a higher overall score compared to ConnectWise PSA. Users appreciate its comprehensive project management capabilities, stating, "I love that it has everything I need to manage projects, budgets, and clients in one single place."
- According to verified reviews, ConnectWise PSA is praised for its integrated suite that simplifies various tasks like ticketing, time tracking, and billing. Users highlight that it "brings everything into one place," which significantly reduces manual work and enhances organization.
- Users say that Teamwork.com offers a more intuitive setup and ease of use, with many finding it straightforward to manage tasks and deadlines. One user noted, "I use it every day to manage my team's tasks," indicating its effectiveness in daily operations.
- Reviewers mention that while ConnectWise PSA is beneficial for managing multiple aspects of a Managed Service Provider (MSP), it sometimes struggles with configuration challenges, which can hinder its adaptability to specific workflows.
- G2 reviewers highlight the superior support quality of Teamwork.com, with many users noting that they feel well-supported in their project management efforts. This contrasts with ConnectWise PSA, where some users have expressed a desire for improved support responsiveness.
- According to recent feedback, Teamwork.com shines in project tracking and reporting features, with users appreciating its ability to "review all of the tasks, tracking them down one by one." This level of detail is often cited as a key advantage over ConnectWise PSA, which has received mixed reviews in these areas.
Pricing
Entry-Level Pricing
ConnectWise PSA
No pricing availableTeamwork.com
Basics
£9.99
1 user minimum. Per user / per month. Billed yearly.
For small teams needing to deliver projects and track time more reliably.
- See project health & planned vs actuals
- Report on time & project status
- Summarize comments with AI
Free Trial
ConnectWise PSA
No trial information availableTeamwork.com
Free Trial is available
Ratings
Meets Requirements
8.3
436
8.8
1,050
Ease of Use
7.2
443
8.6
1,056
Ease of Setup
6.2
226
8.6
480
Ease of Admin
7.1
214
8.8
447
Quality of Support
7.3
408
8.8
847
Has the product been a good partner in doing business?
7.4
212
9.0
405
Product Direction (% positive)
6.9
427
8.9
1,012
Features by Category
Sales Force Automation
8.5
137
|
Verified
Not enough data
7.9
95
|
Verified
Not enough data
7.8
125
|
Verified
Not enough data
8.3
139
|
Verified
Not enough data
7.6
101
|
Verified
Not enough data
8.3
128
Not enough data
8.0
114
|
Verified
Not enough data
8.1
114
|
Verified
Not enough data
8.4
124
|
Verified
Not enough data
Marketing Automation
7.3
85
|
Verified
Not enough data
7.2
88
|
Verified
Not enough data
7.4
94
|
Verified
Not enough data
7.4
76
|
Verified
Not enough data
Customer Support
8.4
127
Not enough data
7.6
125
|
Verified
Not enough data
7.7
119
Not enough data
7.5
82
Not enough data
7.9
108
Not enough data
Reporting & Analytics
7.5
139
|
Verified
Not enough data
7.3
137
|
Verified
Not enough data
7.5
112
Not enough data
Mobile & Social
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.8
95
|
Verified
Not enough data
Platform
7.4
81
Not enough data
7.9
86
Not enough data
8.2
86
Not enough data
7.6
53
Not enough data
7.3
57
Not enough data
7.0
74
Not enough data
8.0
83
Not enough data
7.3
77
Not enough data
Integration
7.7
79
Not enough data
8.0
78
Not enough data
8.5
75
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - CRM
6.1
6
Not enough data
5.3
6
Not enough data
6.1
6
Not enough data
5.3
6
Not enough data
5.8
6
Not enough data
5.3
6
Not enough data
6.4
6
Not enough data
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
8.5
232
Not enough data
8.3
229
Not enough data
8.3
224
Not enough data
8.4
214
Not enough data
8.1
201
Not enough data
7.8
216
Not enough data
8.3
224
Not enough data
8.4
167
Not enough data
Generative AI
6.3
9
Not enough data
6.1
9
Not enough data
Agentic AI - Help Desk
4.4
6
Not enough data
4.4
6
Not enough data
4.7
6
Not enough data
Communication Channels
7.6
178
Not enough data
8.5
212
Not enough data
7.7
136
Not enough data
7.1
109
Not enough data
7.5
77
Not enough data
Platform
6.5
85
Not enough data
7.7
96
Not enough data
8.4
104
Not enough data
7.8
88
Not enough data
7.5
195
Not enough data
7.5
203
Not enough data
Tasks
Not enough data
9.1
346
|
Verified
Not enough data
9.2
344
|
Verified
Not enough data
9.1
345
|
Verified
Not enough data
9.1
339
|
Verified
Not enough data
8.9
332
|
Verified
Not enough data
8.5
317
|
Verified
Not enough data
8.7
331
|
Verified
Not enough data
9.0
334
|
Verified
Projects
Not enough data
9.0
329
|
Verified
Not enough data
8.9
317
|
Verified
Not enough data
8.5
297
|
Verified
Not enough data
8.8
309
|
Verified
Not enough data
8.8
315
|
Verified
Not enough data
8.7
295
|
Verified
Not enough data
8.7
307
|
Verified
Not enough data
8.8
319
|
Verified
Not enough data
8.4
283
|
Verified
Not enough data
8.7
311
|
Verified
Not enough data
8.7
282
|
Verified
Resource Management
Not enough data
8.5
286
|
Verified
Not enough data
8.6
302
|
Verified
Not enough data
8.7
312
|
Verified
Project Monitoring
Not enough data
8.8
282
|
Verified
Not enough data
8.6
294
|
Verified
Not enough data
8.9
314
|
Verified
Generative AI
Not enough data
6.4
71
Not enough data
6.6
71
Agentic AI - Project Management
Not enough data
7.6
11
Not enough data
7.7
11
Not enough data
8.3
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
7.6
11
Not enough data
7.9
11
Setup
Not enough data
8.7
35
Not enough data
8.4
37
Not enough data
7.9
37
Not enough data
8.3
37
Management
Not enough data
8.6
34
Not enough data
8.0
34
Not enough data
7.6
33
Generative AI
Not enough data
6.4
32
Agentic AI - Workflow Management
Not enough data
8.9
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
10.0
6
Planning
Not enough data
8.1
21
Not enough data
7.9
22
Not enough data
8.0
22
Optimization
Not enough data
8.0
22
Not enough data
7.4
21
Not enough data
7.6
21
Bug Reporting
Not enough data
8.6
21
Not enough data
8.4
21
Not enough data
8.1
21
Bug Monitoring
Not enough data
8.6
20
Not enough data
8.4
20
Not enough data
9.3
20
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
8.5
9
Not enough data
8.0
9
Not enough data
8.3
9
Not enough data
8.1
9
Goal Creation
Not enough data
9.1
9
Not enough data
9.2
8
Not enough data
7.7
8
Not enough data
8.3
9
Agentic AI - Objectives and Key Results (OKR)
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
9.1
16
Not enough data
9.4
16
Not enough data
9.2
16
Not enough data
8.2
16
Not enough data
9.3
16
Not enough data
9.0
16
Content Planning
Not enough data
9.0
16
Not enough data
9.2
16
Not enough data
8.9
15
Marketing Campaign Performance
Not enough data
8.1
16
Not enough data
8.9
16
Agentic AI - Marketing Calendar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Other Features
Not enough data
9.2
15
Not enough data
9.0
15
Task Creation
Not enough data
9.1
238
Not enough data
9.1
242
Not enough data
8.7
232
Not enough data
8.6
215
Task Management
Not enough data
9.2
232
Not enough data
9.1
236
Not enough data
8.8
220
Not enough data
9.0
221
Generative AI
Not enough data
6.5
62
Not enough data
6.6
61
Customer Management
7.3
48
8.6
20
6.9
49
Feature Not Available
5.7
44
8.3
18
6.7
51
7.4
18
Project Management
6.6
49
9.4
19
6.6
49
9.1
21
6.6
48
9.0
18
7.2
50
9.0
20
Accounting
6.7
48
7.6
18
7.3
49
7.9
18
6.8
47
7.4
19
6.6
44
8.0
18
6.5
44
8.5
20
Portfolio Management
6.1
44
8.2
18
6.0
43
8.0
19
6.1
43
7.9
17
6.2
42
7.7
17
Analytics
6.0
44
7.5
17
6.6
49
8.6
18
6.1
47
7.4
18
Administration
7.2
49
8.4
19
7.5
50
8.9
20
7.4
47
9.0
19
Platform
7.0
45
8.5
18
6.2
42
8.3
18
6.9
48
8.3
22
5.6
46
7.8
20
4.8
43
Feature Not Available
Generative AI
4.2
28
7.4
12
4.3
28
7.3
11
Artificial Intelligence - Professional Services Automation
Not enough data
8.3
8
Not enough data
7.7
8
Not enough data
8.8
8
Agentic AI - Professional Services Automation
Not enough data
8.3
8
Not enough data
8.1
8
Automation
Not enough data
8.2
53
Not enough data
8.1
55
Not enough data
8.2
49
Administration
Not enough data
8.5
51
Not enough data
8.4
49
Not enough data
9.2
53
Project management
Not enough data
8.8
56
Not enough data
7.9
53
Not enough data
8.1
51
Not enough data
8.6
51
Not enough data
8.5
49
Not enough data
7.8
48
Not enough data
8.4
51
Workload
Not enough data
8.5
50
Not enough data
8.2
50
Not enough data
8.0
47
Not enough data
8.0
49
Communication & Collaboration
Not enough data
8.3
48
Not enough data
8.3
49
Not enough data
8.8
52
Cost Management
Not enough data
8.0
46
Not enough data
8.5
47
Not enough data
7.9
45
Integration
Not enough data
7.3
44
Not enough data
7.4
46
Not enough data
7.4
43
Generative AI
Not enough data
6.8
42
Not enough data
6.7
45
Agentic AI - Work Management
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
9.7
6
Not enough data
8.6
6
Communication
Not enough data
8.6
179
Not enough data
8.8
185
Not enough data
8.6
174
Not enough data
8.9
176
Not enough data
8.9
169
Content & Documents
Not enough data
9.1
205
Not enough data
9.0
198
Not enough data
8.7
199
Not enough data
8.7
180
Controls
Not enough data
8.8
189
Not enough data
9.0
176
Not enough data
9.2
197
Not enough data
8.8
180
Not enough data
9.0
167
Project Management
Not enough data
9.4
208
Not enough data
9.0
202
Not enough data
9.1
204
Not enough data
8.7
185
Remote Collaboration
Not enough data
9.1
187
Not enough data
9.1
193
Not enough data
9.0
193
Not enough data
8.2
164
Generative AI
Not enough data
6.9
39
Not enough data
6.9
37
Agentic AI - Project Collaboration
Not enough data
8.6
7
Not enough data
8.1
7
Agentic AI - Google Workspace Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Resource Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
7.6
11
Not enough data
7.3
11
Not enough data
8.5
11
Not enough data
7.0
11
Not enough data
6.5
11
Not enough data
Reporting
7.3
11
Not enough data
7.7
11
Not enough data
6.5
11
Not enough data
Access & Usability
6.5
10
Not enough data
7.8
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
Agentic AI - Service Desk
4.2
6
Not enough data
6.1
6
Not enough data
5.0
6
Not enough data
4.7
6
Not enough data
4.2
6
Not enough data
4.4
6
Not enough data
4.7
6
Not enough data
Communication
Not enough data
7.8
23
Not enough data
7.7
23
Not enough data
7.9
23
Planning
Not enough data
8.6
22
Not enough data
8.6
23
Not enough data
8.2
21
Not enough data
8.0
22
Not enough data
7.7
22
Workflow Management
Not enough data
9.0
23
Not enough data
9.0
23
Not enough data
8.3
23
Not enough data
8.1
22
Time Tracking
Not enough data
9.0
71
Not enough data
9.3
74
Not enough data
8.6
69
Client Invoicing
Not enough data
7.3
57
Not enough data
6.5
55
Not enough data
7.0
58
Mobile Time Tracking
Not enough data
8.1
64
Administration
Not enough data
8.0
67
Not enough data
8.4
69
Not enough data
8.5
69
Not enough data
7.5
64
Not enough data
8.7
61
Platform
Not enough data
8.3
67
Not enough data
8.2
63
Not enough data
7.5
63
Not enough data
8.9
61
Not enough data
7.7
61
Not enough data
6.5
58
Categories
Categories
Shared Categories
ConnectWise PSA and Teamwork.com are categorized as Professional Services Automation
Unique Categories
Teamwork.com is categorized as Project Collaboration, Work Management, Marketing Calendar, Objectives and Key Results (OKR), Resource Management, Workflow Management, Google Workspace Project Management, Product Management, Task Management, Bug Tracking, Time Tracking, Project Management, and Marketing Resource Management
Reviews
Reviewers' Company Size
ConnectWise PSA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Teamwork.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
59.5%
Computer & Network Security
8.3%
Computer Networking
5.5%
Computer Software
4.3%
Telecommunications
3.2%
Other
19.2%
Marketing and Advertising
24.3%
Information Technology and Services
12.6%
Computer Software
8.9%
Higher Education
3.2%
Internet
2.1%
Other
48.9%
Discussions
What applications does this tie to in order to maximimize use of other programs?
1 Comment
GG
I am not familiar with the programs you mention, but we somehow integrated with Hubspot for our sales and marketing teams. I was not part of the integration...Read more
ConnectWise PSA has no more discussions with answers
Will Teamwork have any new features in the future? What are their perspectives in development?
3 Comments
BW
I am not an employee of Teamwork, but a very long time user. Teamwork continues to innovate and add new features all the time. Beyond Projects, they have,...Read more
How often are the updates made?
2 Comments
NH
Hey there Rasaan,
Our team are constantly making updates to the platform and the user experience, however, the gantt chart creation glitch doesn't sound...Read more
How do I integrate Temwork Project with other software?
2 Comments
NH
Hey there Ovi,
We have a Gantt Chart feature built into Teamwork which might solve having to integrate, but we also have a full list of integrations for...Read more
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