G2 reviewers report that Rocketlane excels in user experience, with many praising its impressive and intuitive interface. Users appreciate the ability to create tasks and dependencies easily, which enhances their project management capabilities.
According to verified reviews, ConnectWise PSA is recognized for its comprehensive suite that integrates various functions like ticketing, time tracking, and billing. Users highlight that this all-in-one approach significantly reduces manual work and keeps operations organized.
Users say that Rocketlane's support team is exceptional, often going above and beyond to assist clients. This level of support contributes to a more seamless experience, making it easier for teams to adapt and utilize the software effectively.
Reviewers mention that while ConnectWise PSA offers robust features for managing MSP operations, some users have encountered challenges with configuration and setup, which can hinder the initial experience for new users.
G2 reviewers highlight that Rocketlane's project tracking and reporting capabilities are top-notch, allowing teams to gain insights and manage their workflows more efficiently. This has led to a significant improvement in operational efficiency for many users.
According to recent feedback, ConnectWise PSA is particularly valued for its time tracking features, which users find easy to navigate. However, some feel that the overall user interface could benefit from modernization to enhance usability further.
What applications does this tie to in order to maximimize use of other programs?
1 Comment
GG
I am not familiar with the programs you mention, but we somehow integrated with Hubspot for our sales and marketing teams. I was not part of the integration...Read more
ConnectWise PSA has no more discussions with answers
How can we improve the overview page and project summary section ?
1 Comment
JE
Enable the Overview page to be editable - let people choose they're own graphs
Enable Project Status to be updated from that page
Enable Project Summary...Read more
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