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At a Glance
Market Segments
Small-Business (66.9% of reviews)
Mid-Market (48.0% of reviews)
Entry-Level Pricing
No pricing available
Contact us for pricing
ConnectWise PSA
Star Rating
(514)3.9 out of 5
Market Segments
Small-Business (66.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ConnectWise PSAPlanview AdaptiveWork
Star Rating
(530)4.1 out of 5
Market Segments
Mid-Market (48.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact us for pricing
Learn more about Planview AdaptiveWorkSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Planview AdaptiveWork excels in Task Creation & Assignment with a score of 9.2, allowing for seamless task management, while ConnectWise PSA trails behind with a score of 6.7 in this area, leading to potential inefficiencies in task handling.
- Reviewers mention that Planview AdaptiveWork's Project Management capabilities shine with high scores in Project Planning (9.0) and Resource Definition (9.3), making it a preferred choice for users needing robust project oversight, whereas ConnectWise PSA's scores in these areas (6.7 and 6.8 respectively) indicate a less comprehensive offering.
- G2 users highlight the superior Quality of Support in Planview AdaptiveWork, scoring 8.4, which reviewers say translates to more effective problem resolution compared to ConnectWise PSA's lower score of 7.3, suggesting a less responsive support experience.
- Users on G2 report that Planview AdaptiveWork's Portfolio Management features, particularly in Portfolio Definition (8.8), provide better strategic insights, while ConnectWise PSA's score of 6.2 indicates a lack of depth in this critical area.
- Reviewers mention that Planview AdaptiveWork offers superior Customization options with a score of 9.1, allowing users to tailor the software to their specific needs, while ConnectWise PSA's score of 7.4 suggests limitations in this regard, potentially hindering user adaptability.
- Users say that Planview AdaptiveWork's Reporting & Analytics features, particularly in Forecasting (9.0), provide valuable insights for decision-making, whereas ConnectWise PSA's lower score of 6.1 indicates a less effective analytics capability, which could impact strategic planning.
Pricing
Entry-Level Pricing
ConnectWise PSA
No pricing availablePlanview AdaptiveWork
Multiple Plans Available
Contact us for pricing
Free Trial
ConnectWise PSA
No trial information availablePlanview AdaptiveWork
No trial information availableRatings
Meets Requirements
8.3
433
8.4
443
Ease of Use
7.2
439
7.7
447
Ease of Setup
6.2
223
7.3
184
Ease of Admin
7.1
211
7.8
185
Quality of Support
7.3
405
8.4
372
Has the product been a good partner in doing business?
7.4
210
8.4
181
Product Direction (% positive)
6.9
424
7.8
444
Features by Category
Sales Force Automation
8.5
136
|
Verified
Not enough data
7.9
95
|
Verified
Not enough data
7.8
124
|
Verified
Not enough data
8.3
138
|
Verified
Not enough data
7.6
101
|
Verified
Not enough data
8.3
128
Not enough data
8.0
113
|
Verified
Not enough data
8.1
113
|
Verified
Not enough data
8.3
123
|
Verified
Not enough data
Marketing Automation
7.3
85
|
Verified
Not enough data
7.2
88
|
Verified
Not enough data
7.4
93
|
Verified
Not enough data
7.4
76
|
Verified
Not enough data
Customer Support
8.4
127
Not enough data
7.6
124
|
Verified
Not enough data
7.7
119
Not enough data
7.5
82
Not enough data
7.9
108
Not enough data
Reporting & Analytics
7.5
138
|
Verified
Not enough data
7.3
137
|
Verified
Not enough data
7.5
112
Not enough data
Mobile & Social
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.8
95
|
Verified
Not enough data
Platform
7.4
80
Not enough data
7.9
85
Not enough data
8.2
85
Not enough data
7.6
53
Not enough data
7.2
56
Not enough data
7.0
74
Not enough data
8.0
82
Not enough data
7.3
77
Not enough data
Integration
7.7
79
Not enough data
8.0
77
Not enough data
8.5
75
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - CRM
6.1
6
Not enough data
5.3
6
Not enough data
6.1
6
Not enough data
5.3
6
Not enough data
5.8
6
Not enough data
5.3
6
Not enough data
6.4
6
Not enough data
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
8.5
231
Not enough data
8.3
228
Not enough data
8.3
224
Not enough data
8.4
214
Not enough data
8.1
201
Not enough data
7.8
216
Not enough data
8.3
224
Not enough data
8.4
167
Not enough data
Generative AI
6.3
9
Not enough data
6.1
9
Not enough data
Agentic AI - Help Desk
4.4
6
Not enough data
4.4
6
Not enough data
4.7
6
Not enough data
Communication Channels
7.6
178
Not enough data
8.5
212
Not enough data
7.7
136
Not enough data
7.1
109
Not enough data
7.5
77
Not enough data
Platform
6.5
85
Not enough data
7.7
96
Not enough data
8.4
104
Not enough data
7.8
86
Not enough data
7.5
195
Not enough data
7.5
203
Not enough data
Tasks
Not enough data
9.2
83
|
Verified
Not enough data
9.0
87
|
Verified
Not enough data
9.0
48
Not enough data
9.0
78
|
Verified
Not enough data
9.0
77
Not enough data
Feature Not Available
Not enough data
8.5
82
|
Verified
Not enough data
8.7
77
Projects
Not enough data
9.2
82
|
Verified
Not enough data
9.2
83
|
Verified
Not enough data
9.1
79
|
Verified
Not enough data
8.9
76
|
Verified
Not enough data
9.0
82
|
Verified
Not enough data
8.9
71
Not enough data
8.9
76
Not enough data
9.0
85
|
Verified
Not enough data
9.0
73
Not enough data
9.2
74
|
Verified
Not enough data
8.8
71
|
Verified
Resource Management
Not enough data
8.9
77
|
Verified
Not enough data
8.8
77
|
Verified
Not enough data
9.0
76
|
Verified
Project Monitoring
Not enough data
9.0
76
|
Verified
Not enough data
8.9
77
|
Verified
Not enough data
9.1
84
|
Verified
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Portfolio Management
Not enough data
8.4
110
|
Verified
Not enough data
8.4
125
|
Verified
Not enough data
8.4
109
|
Verified
Not enough data
8.3
95
|
Verified
Project Management
Not enough data
8.4
140
|
Verified
Not enough data
8.3
133
|
Verified
Not enough data
8.3
104
|
Verified
Resource Management
Not enough data
8.5
124
|
Verified
Not enough data
8.3
127
|
Verified
Not enough data
8.1
119
|
Verified
Data & Analytics
Not enough data
8.2
124
|
Verified
Not enough data
8.0
126
|
Verified
Not enough data
8.0
124
|
Verified
Not enough data
8.1
105
|
Verified
Strategy - Project and Portfolio Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
7.3
48
8.9
25
|
Verified
6.9
49
8.3
24
|
Verified
5.7
44
8.9
24
|
Verified
6.7
51
8.3
26
|
Verified
Project Management
6.6
49
9.0
29
|
Verified
6.6
49
8.9
29
|
Verified
6.6
48
9.3
27
|
Verified
7.2
50
9.0
29
|
Verified
Accounting
6.7
48
9.1
25
7.3
48
8.4
24
|
Verified
6.8
47
8.6
23
6.6
44
9.0
25
6.5
44
9.1
26
|
Verified
Portfolio Management
6.1
44
8.8
27
6.0
43
8.3
27
6.1
43
8.1
27
|
Verified
6.2
42
8.7
25
Analytics
6.0
44
9.0
27
|
Verified
6.6
49
8.8
30
|
Verified
6.1
47
8.5
27
|
Verified
Administration
7.2
48
8.5
27
|
Verified
7.5
50
9.0
28
|
Verified
7.4
47
8.8
28
|
Verified
Platform
7.0
45
8.5
26
|
Verified
6.2
42
8.6
24
|
Verified
6.9
48
9.0
27
|
Verified
5.6
46
8.9
28
|
Verified
4.8
43
8.4
26
|
Verified
Generative AI
4.2
28
Not enough data
4.3
28
Not enough data
Artificial Intelligence - Professional Services Automation
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
9.2
52
Not enough data
9.1
51
Not enough data
9.1
47
Administration
Not enough data
8.9
48
Not enough data
9.1
47
Not enough data
9.2
50
Project management
Not enough data
9.3
51
Not enough data
9.2
48
Not enough data
9.4
50
Not enough data
9.1
50
Not enough data
9.3
49
Not enough data
9.0
50
Not enough data
9.0
51
Workload
Not enough data
9.1
50
Not enough data
9.1
50
Not enough data
8.9
49
Not enough data
8.9
47
Communication & Collaboration
Not enough data
8.9
47
Not enough data
8.8
46
Not enough data
9.2
47
Cost Management
Not enough data
8.7
46
Not enough data
9.1
48
Not enough data
8.6
45
Integration
Not enough data
9.3
39
Not enough data
9.1
39
Not enough data
9.1
37
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Work Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
7.6
11
Not enough data
7.3
11
Not enough data
8.5
11
Not enough data
7.0
11
Not enough data
6.5
11
Not enough data
Reporting
7.3
11
Not enough data
7.7
11
Not enough data
6.5
11
Not enough data
Access & Usability
6.5
10
Not enough data
7.8
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
Agentic AI - Service Desk
4.2
6
Not enough data
6.1
6
Not enough data
5.0
6
Not enough data
4.7
6
Not enough data
4.2
6
Not enough data
4.4
6
Not enough data
4.7
6
Not enough data
Categories
Categories
Shared Categories
ConnectWise PSA and Planview AdaptiveWork are categorized as Professional Services Automation
Unique Categories
Planview AdaptiveWork is categorized as Project and Portfolio Management, Project Management, and Work Management
Reviews
Reviewers' Company Size
ConnectWise PSA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Planview AdaptiveWork
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
60.0%
Computer & Network Security
8.4%
Computer Networking
5.3%
Computer Software
4.1%
Telecommunications
3.3%
Other
19.0%
Information Technology and Services
14.8%
Computer Software
12.5%
Marketing and Advertising
8.6%
Financial Services
4.9%
Hospital & Health Care
2.9%
Other
56.3%
Alternatives
Discussions
What applications does this tie to in order to maximimize use of other programs?
1 Comment
GG
I am not familiar with the programs you mention, but we somehow integrated with Hubspot for our sales and marketing teams. I was not part of the integration...Read more
ConnectWise PSA has no more discussions with answers
How can we automate the flow and approval of QA testing and release?
3 Comments
DA
We also need help, but only in QA testing, we are currently severely lacking staff for testing. Who can I turn to for these services?Read more
Why when i am adding new milestone from a project, i need to add the name of the project? bug?
2 Comments
AS
Actually if you open the project plan (schedule) and you try to add a milestone Clarizen doesn't ask about the project name. I tested it and it works.Read more
How can I create more automation options at the Configure tab?
2 Comments
DG
Hi Christopher - our Customer Success site is quite well visited by Clarizen team and other customers so you can get good feedback there for questions like...Read more
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