# ConnectWise PSA vs Oracle CRM On Demand Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Oracle CRM On Demand excels in **user experience** , with many praising its **intuitive interface** and **cloud-based accessibility**. Users appreciate being able to manage customer data from anywhere, making it particularly suitable for teams that require flexibility.
- **According to verified reviews** , ConnectWise PSA stands out for its **automation capabilities** , with users highlighting how easy it is to set up workflows and manage day-to-day operations. Reviewers love the ability to automate tasks, which significantly enhances productivity.
- **Users say** that Oracle CRM On Demand offers a **streamlined setup process** , making it easier for new teams to get started. The onboarding experience is often described as **friendly** and **accessible** , which can be a crucial factor for organizations looking to minimize downtime during implementation.
- **Reviewers mention** that ConnectWise PSA provides a robust **task management system** , allowing users to keep everything organized. This feature is particularly beneficial for small businesses that need to manage multiple projects and client interactions efficiently.
- **G2 reviewers highlight** that while Oracle CRM On Demand has a higher overall satisfaction score, ConnectWise PSA has a slight edge in **ease of administration**. Users appreciate the straightforward management of user roles and access, which can simplify operations for teams.
- **According to recent feedback** , both products have their strengths in **customer support** , but Oracle CRM On Demand is noted for its **knowledge base** and **customer support portal** , which users find helpful for troubleshooting and learning more about the software.



| | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **Star Rating** | 3.9 out of 5 | 3.8 out of 5 | 
| **Total Reviews** | 525 | 109 | 
| **Largest Market Segment** | Small-Business (67.1% of reviews) | Enterprise (46.8% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### ConnectWise PSA

Pros:
- Ease of Use (36 reviews)
- Integration (21 reviews)

Cons:
- Learning Curve (24 reviews)
- Poor Customer Support (16 reviews)

### Oracle CRM On Demand

Pros:
- Ease of Use (2 reviews)
- Easy Integration (2 reviews)

Cons:
- Limited Customization (2 reviews)
- Not Intuitive (2 reviews)

---
## Ratings Comparison
| Rating | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
  | **Meets Requirements** | 8.3 (442 reviews) | 7.8 (80 reviews) | 
  | **Ease of Use** | 7.2 (449 reviews) | 7.3 (79 reviews) | 
  | **Ease of Setup** | 6.2 (232 reviews) | 7.0 (40 reviews) | 
  | **Ease of Admin** | 7.1 (214 reviews) | 6.6 (31 reviews) | 
  | **Quality of Support** | 7.3 (414 reviews) | 7.2 (73 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.4 (212 reviews) | 6.6 (28 reviews) | 
  | **Product Direction (% positive)** | 6.9 (433 reviews) | 5.1 (76 reviews) | 

---
## Pricing

### ConnectWise PSA

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Oracle CRM On Demand

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | 7.3/10 | 169 |
| **Oracle CRM On Demand** | 7.7/10 | 74 |

#### Sales Force Automation

| Feature | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **Contact &amp; Account Management** | 8.5 (137 reviews) ✓ Verified | 7.8 (52 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | 7.9 (95 reviews) ✓ Verified | 7.7 (39 reviews) ✓ Verified | 
| **Opportunity &amp; Pipeline Mgmt.** | 7.8 (125 reviews) ✓ Verified | 7.6 (47 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.3 (139 reviews) ✓ Verified | 7.4 (53 reviews) ✓ Verified | 
| **Territory &amp; Quota Management** | 7.6 (101 reviews) ✓ Verified | 7.0 (37 reviews) ✓ Verified | 
| **Desktop Integration** | 8.3 (128 reviews) | 6.7 (42 reviews) ✓ Verified | 
| **Product &amp; Price List Management** | 8.0 (114 reviews) ✓ Verified | 7.4 (39 reviews) ✓ Verified | 
| **Quote &amp; Order Management** | 8.1 (114 reviews) ✓ Verified | 7.1 (36 reviews) ✓ Verified | 
| **Customer Contract Management** | 8.4 (124 reviews) ✓ Verified | 7.8 (37 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **Email Marketing** | 7.3 (85 reviews) ✓ Verified | 7.5 (41 reviews) ✓ Verified | 
| **Campaign Management** | 7.2 (88 reviews) ✓ Verified | 7.4 (39 reviews) ✓ Verified | 
| **Lead Management** | 7.4 (94 reviews) ✓ Verified | 7.5 (46 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 7.4 (76 reviews) ✓ Verified | 7.4 (38 reviews) ✓ Verified | 

#### Customer Support

| Feature | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **Case Management** | 8.4 (127 reviews) | 7.7 (39 reviews) ✓ Verified | 
| **Customer Support Portal** | 7.6 (125 reviews) ✓ Verified | 8.0 (39 reviews) ✓ Verified | 
| **Knowledge Base** | 7.7 (119 reviews) | 8.0 (40 reviews) ✓ Verified | 
| **Call Center Features** | 7.5 (82 reviews) | 7.7 (33 reviews) ✓ Verified | 
| **Support Analytics** | 7.9 (108 reviews) | 7.6 (39 reviews) ✓ Verified | 

#### Reporting &amp; Analytics

| Feature | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **Reporting** | 7.5 (139 reviews) ✓ Verified | 8.0 (41 reviews) ✓ Verified | 
| **Dashboards** | 7.3 (137 reviews) ✓ Verified | 8.0 (42 reviews) ✓ Verified | 
| **Forecasting** | 7.5 (112 reviews) | 7.6 (40 reviews) ✓ Verified | 

#### Mobile &amp; Social

| Feature | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **Mobile User Support** | 6.8 (95 reviews) ✓ Verified | 7.3 (31 reviews) ✓ Verified | 

#### Platform

| Feature | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **Customization** | 7.4 (81 reviews) | 7.7 (26 reviews) ✓ Verified | 
| **Workflow Capability** | 7.9 (86 reviews) | 7.6 (30 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.2 (86 reviews) | 8.8 (25 reviews) ✓ Verified | 
| **Internationalization** | 7.6 (53 reviews) | 8.3 (18 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 7.3 (57 reviews) | 8.0 (26 reviews) ✓ Verified | 
| **Document &amp; Content Mgmt.** | 7.0 (74 reviews) | 7.7 (26 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.0 (83 reviews) | 8.4 (25 reviews) ✓ Verified | 
| **Output Document Generation** | 7.3 (77 reviews) | 7.6 (22 reviews) ✓ Verified | 

#### Integration

| Feature | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **Data Import &amp; Export Tools** | 7.7 (79 reviews) | 7.9 (27 reviews) ✓ Verified | 
| **Integration APIs** | 8.0 (78 reviews) | 7.8 (21 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 8.5 (75 reviews) | 7.3 (24 reviews) ✓ Verified | 

#### Generative AI

| Feature | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.8 (7 reviews) | 

#### Agentic AI - CRM

| Feature | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **Autonomous Task Execution** | 6.1 (6 reviews) | Not enough data | 
| **Multi-step Planning** | 5.3 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 6.1 (6 reviews) | Not enough data | 
| **Adaptive Learning** | 5.3 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.8 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 5.3 (6 reviews) | Not enough data | 
| **Decision Making** | 6.4 (6 reviews) | Not enough data | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | N/A | N/A |
| **Oracle CRM On Demand** | N/A | N/A |

#### Email Marketing

| Feature | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **Building and Personalizing Emails** | Not enough data | Not enough data | 
| **Sending Outbound Emails** | Not enough data | Not enough data | 
| **Manage Email Deliverability** | Not enough data | Not enough data | 
| **Automated Email Responses** | Not enough data | Not enough data | 

#### Online Marketing

| Feature | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **Landing Pages and Forms** | Not enough data | Not enough data | 
| **Dynamic Content** | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | 
| **Mobile Optimized** | Not enough data | Not enough data | 
| **Search Tracking and Optimization** | Not enough data | Not enough data | 

#### Lead Management

| Feature | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **Marketing Lead Database** | Not enough data | Not enough data | 
| **Data Quality Management** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Lead Scoring and Grading** | Not enough data | Not enough data | 
| **Lead Nurturing** | Not enough data | Not enough data | 
| **Online Behavior Tracking** | Not enough data | Not enough data | 
| **Automated Alerts and Tasks** | Not enough data | Not enough data | 
| **CRM Lead Integration** | Not enough data | Not enough data | 

#### Campaign Management

| Feature | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **Program Management** | Not enough data | Not enough data | 
| **Event / Webinar Marketing** | Not enough data | Not enough data | 
| **Calendaring** | Not enough data | Not enough data | 
| **Budgeting** | Not enough data | Not enough data | 

#### Social

| Feature | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **Social Listening** | Not enough data | Not enough data | 
| **Social Sharing** | Not enough data | Not enough data | 
| **Social Campaigns** | Not enough data | Not enough data | 
| **Social Media Engagement** | Not enough data | Not enough data | 
| **Social Media Advertising** | Not enough data | Not enough data | 

#### Reporting &amp; Analytics

| Feature | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **Basic Reporting** | Not enough data | Not enough data | 
| **Web Analytics** | Not enough data | Not enough data | 
| **ROI Analytics** | Not enough data | Not enough data | 
| **Revenue Analytics** | Not enough data | Not enough data | 
| **SEO / Keyword Analytics** | Not enough data | Not enough data | 

#### Platform

| Feature | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **Customization ** | Not enough data | Not enough data | 
| **Workflow Capability** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Output Document Generation** | Not enough data | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Integration

| Feature | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **Data Import &amp; Export Tools** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | 7.3/10 | 263 |
| **Oracle CRM On Demand** | N/A | N/A |

#### Ticket and Case Management

| Feature | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **Ticket creation user experience** | 8.6 (235 reviews) | Not enough data | 
| **Ticket response user experience** | 8.3 (231 reviews) | Not enough data | 
| **Workflow** | 8.3 (227 reviews) | Not enough data | 
| **Response Automation** | 8.4 (214 reviews) | Not enough data | 
| **SLA Management** | 8.1 (201 reviews) | Not enough data | 
| **Attachments/Screencasts** | 7.7 (217 reviews) | Not enough data | 
| **Ticket Collaboration** | 8.3 (225 reviews) | Not enough data | 
| **Customer and Contacts Database** | 8.4 (167 reviews) | Not enough data | 

#### Generative AI

| Feature | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **AI Text Generation** | 6.3 (9 reviews) | Not enough data | 
| **AI Text Summarization** | 6.1 (9 reviews) | Not enough data | 

#### Agentic AI - Help Desk

| Feature | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **Autonomous Task Execution** | 4.4 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 4.4 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 4.7 (6 reviews) | Not enough data | 

#### Communication Channels

| Feature | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **Customer Portal** | 7.6 (178 reviews) | Not enough data | 
| **Email to Case** | 8.5 (212 reviews) | Not enough data | 
| **Chat/Live Support** | 7.7 (137 reviews) | Not enough data | 
| **Social Integration** | 7.1 (109 reviews) | Not enough data | 
| **Voice** | 7.5 (77 reviews) | Not enough data | 

#### Platform

| Feature | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **Mobile User Support** | 6.5 (85 reviews) | Not enough data | 
| **Customization ** | 7.7 (96 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.4 (105 reviews) | Not enough data | 
| **Integration** | 7.8 (93 reviews) | Not enough data | 
| **Reporting** | 7.5 (195 reviews) | Not enough data | 
| **Dashboards** | 7.5 (203 reviews) | Not enough data | 

### Professional Services Automation

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | 6.4/10 | 52 |
| **Oracle CRM On Demand** | N/A | N/A |

#### Customer Management

| Feature | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **Customer Profiles** | 7.3 (48 reviews) | Not enough data | 
| **Sales** | 6.9 (49 reviews) | Not enough data | 
| **Marketing** | 5.7 (44 reviews) | Not enough data | 
| **Client Portal** | 6.7 (51 reviews) | Not enough data | 

#### Project Management

| Feature | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **Project Planning** | 6.6 (49 reviews) | Not enough data | 
| **Project Tracking** | 6.6 (49 reviews) | Not enough data | 
| **Resource Definition** | 6.6 (48 reviews) | Not enough data | 
| **Resource Management** | 7.2 (50 reviews) | Not enough data | 

#### Accounting

| Feature | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **Revenue Recognition** | 6.7 (48 reviews) | Not enough data | 
| **Invoice Management** | 7.3 (49 reviews) | Not enough data | 
| **Payments** | 6.8 (47 reviews) | Not enough data | 
| **Project Accounting** | 6.6 (44 reviews) | Not enough data | 
| **Budget Tracking** | 6.5 (44 reviews) | Not enough data | 

#### Portfolio Management

| Feature | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **Portfolio Definition** | 6.1 (44 reviews) | Not enough data | 
| **Portfolio Performance** | 6.0 (43 reviews) | Not enough data | 
| **Risk** | 6.1 (43 reviews) | Not enough data | 
| **Portfolio Mix** | 6.2 (42 reviews) | Not enough data | 

#### Analytics

| Feature | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **Forecasting** | 6.0 (44 reviews) | Not enough data | 
| **Reporting** | 6.6 (49 reviews) | Not enough data | 
| **KPIs** | 6.1 (47 reviews) | Not enough data | 

#### Administration

| Feature | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **Standard Integrations** | 7.2 (49 reviews) | Not enough data | 
| **Workflow** | 7.5 (50 reviews) | Not enough data | 
| **Access Management** | 7.4 (47 reviews) | Not enough data | 

#### Platform

| Feature | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **APIs** | 7.0 (45 reviews) | Not enough data | 
| **Internationalization** | 6.2 (42 reviews) | Not enough data | 
| **Performance and Reliability** | 6.9 (48 reviews) | Not enough data | 
| **Mobile** | 5.6 (46 reviews) | Not enough data | 
| **Offline Access** | 4.8 (43 reviews) | Not enough data | 

#### Generative AI

| Feature | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **AI Text Generation** | 4.2 (28 reviews) | Not enough data | 
| **AI Text Summarization** | 4.3 (28 reviews) | Not enough data | 

#### Artificial Intelligence - Professional Services Automation

| Feature | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **Predictive Forecasting** | Not enough data | Not enough data | 
| **Smart task suggestions** | Not enough data | Not enough data | 
| **Automated workflows** | Not enough data | Not enough data | 

#### Agentic AI - Professional Services Automation

| Feature | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | 6.3/10 | 12 |
| **Oracle CRM On Demand** | N/A | N/A |

#### Incident Management

| Feature | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **Automate Ticket Routing** | 7.6 (11 reviews) | Not enough data | 
| **Ticket Prioritization** | 7.3 (11 reviews) | Not enough data | 
| **Ticket Notifications** | 8.5 (11 reviews) | Not enough data | 
| **Knowledge Base** | 7.0 (11 reviews) | Not enough data | 
| **Knowledge Base/Ticket Integration** | 6.4 (12 reviews) | Not enough data | 

#### Reporting

| Feature | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **Dashboards** | 7.3 (11 reviews) | Not enough data | 
| **Time Tracking** | 7.7 (11 reviews) | Not enough data | 
| **Surveys** | 6.5 (11 reviews) | Not enough data | 

#### Access &amp; Usability

| Feature | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **Mobile** | 6.5 (10 reviews) | Not enough data | 
| **Self Service** | 7.8 (9 reviews) | Not enough data | 
| **Active Directory** | 6.7 (9 reviews) | Not enough data | 
| **Multi-Channel Access** | 6.7 (9 reviews) | Not enough data | 

#### Agentic AI - Service Desk

| Feature | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **Autonomous Task Execution** | 4.2 (6 reviews) | Not enough data | 
| **Multi-step Planning** | 6.1 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 5.0 (6 reviews) | Not enough data | 
| **Adaptive Learning** | 4.7 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 4.2 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 4.4 (6 reviews) | Not enough data | 
| **Decision Making** | 4.7 (6 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to ConnectWise PSA (4):** [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation), [Service Desk Software](https://www.g2.com/categories/service-desk), [Help Desk Software](https://www.g2.com/categories/help-desk), [Marketing Automation Software](https://www.g2.com/categories/marketing-automation)



---
## Reviewer Demographics

### By Company Size

| Segment | ConnectWise PSA | Oracle CRM On Demand | 
|---|---|---|
| **Small-Business** | 67.1% | 18.1% | 
| **Mid-Market** | 26.9% | 35.1% | 
| **Enterprise** | 6.0% | 46.8% | 

### By Industry

#### ConnectWise PSA

- **Information Technology and Services:** 59.0%
- **Computer &amp; Network Security:** 9.0%
- **Computer Networking:** 5.4%
- **Computer Software:** 4.2%
- **Telecommunications:** 3.2%
- **Marketing and Advertising:** 2.4%
- **Accounting:** 2.2%
- **Non-Profit Organization Management:** 1.0%
- **Consulting:** 1.0%
- **Computer Hardware:** 0.8%
- **Other:** 11.8%

#### Oracle CRM On Demand

- **Information Technology and Services:** 15.8%
- **Computer Software:** 11.6%
- **Consulting:** 3.2%
- **Higher Education:** 3.2%
- **Financial Services:** 3.2%
- **Computer &amp; Network Security:** 3.2%
- **Hospitality:** 2.1%
- **Human Resources:** 2.1%
- **Events Services:** 2.1%
- **Electrical/Electronic Manufacturing:** 2.1%
- **Other:** 51.6%

---
## Alternatives

### Alternatives to ConnectWise PSA

- [Autotask](https://www.g2.com/products/autotask/reviews) — 4.3/5 stars (588 reviews)
- [ManageEngine ServiceDesk Plus](https://www.g2.com/products/manageengine-servicedesk-plus/reviews) — 4.2/5 stars (249 reviews)
- [Accelo](https://www.g2.com/products/accelo/reviews) — 4.4/5 stars (554 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25792 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13801 reviews)
- [Certinia PS Cloud](https://www.g2.com/products/certinia-ps-cloud/reviews) — 4.3/5 stars (711 reviews)
- [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) — 4.5/5 stars (1862 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6936 reviews)
- [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) — 4.3/5 stars (977 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews)

### Alternatives to Oracle CRM On Demand

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25792 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13801 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1113 reviews)
- [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (997 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (951 reviews)
- [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews)
- [Maximizer](https://www.g2.com/products/maximizer/reviews) — 4.0/5 stars (673 reviews)
- [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.2/5 stars (573 reviews)

---
## Top Discussions

### ConnectWise PSA

- Title: [What applications does this tie to in order to maximimize use of other programs?](https://www.g2.com/discussions/what-applications-does-this-tie-to-in-order-to-maximimize-use-of-other-programs) — 1 comment, 1 upvote
  > **Top comment:** "I am not familiar with the programs you mention, but we somehow integrated with Hubspot for our sales and marketing teams. I was not part of the integration..."

### Oracle CRM On Demand

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/connectwise-psa-vs-oracle-crm-on-demand)

