Compare ConnectWise PSA and Ontraport 
At a Glance
Market Segments
Small-Business (67.0% of reviews)
Small-Business (94.7% of reviews)
Entry-Level Pricing
No pricing available
Starting at $29.00 Per Month
ConnectWise PSA
Star Rating
(518)3.9 out of 5
Market Segments
Small-Business (67.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ConnectWise PSAOntraport
Star Rating
(224)4.5 out of 5
Market Segments
Small-Business (94.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $29.00 Per Month
Browse all 8 pricing plansConnectWise PSA vs Ontraport
When assessing the two solutions, reviewers found Ontraport easier to use, set up, and administer. Reviewers also preferred doing business with Ontraport overall.
- Reviewers felt that Ontraport meets the needs of their business better than ConnectWise PSA.
- When comparing quality of ongoing product support, reviewers felt that Ontraport is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Ontraport over ConnectWise PSA.
Pricing
Entry-Level Pricing
ConnectWise PSA
No pricing availableOntraport
Basic
Starting at $29.00
Per Month
- Unlimited email sending under 20k contacts
- Add contacts as you grow
- Up to 3 users at $9/month each
Free Trial
ConnectWise PSA
No trial information availableOntraport
Free Trial is available
Ratings
Meets Requirements
8.3
436
8.7
164
Ease of Use
7.2
443
8.2
167
Ease of Setup
6.2
226
8.0
93
Ease of Admin
7.1
214
8.4
90
Quality of Support
7.3
408
9.2
163
Has the product been a good partner in doing business?
7.4
212
9.0
88
Product Direction (% positive)
6.9
427
8.4
156
Features by Category
Sales Force Automation
8.5
137
|
Verified
8.9
46
|
Verified
7.9
95
|
Verified
7.8
31
|
Verified
7.8
125
|
Verified
8.0
44
|
Verified
8.3
139
|
Verified
7.7
40
|
Verified
7.6
101
|
Verified
7.2
22
|
Verified
8.3
128
7.5
32
|
Verified
8.0
114
|
Verified
7.6
32
|
Verified
8.1
114
|
Verified
7.1
22
|
Verified
8.4
124
|
Verified
8.0
23
|
Verified
Marketing Automation
7.3
85
|
Verified
9.0
49
|
Verified
7.2
88
|
Verified
8.6
44
|
Verified
7.4
94
|
Verified
8.8
40
|
Verified
7.4
76
|
Verified
8.1
31
|
Verified
Customer Support
8.4
127
8.2
31
|
Verified
7.6
125
|
Verified
8.6
43
|
Verified
7.7
119
8.8
45
|
Verified
7.5
82
8.0
33
|
Verified
7.9
108
8.0
28
|
Verified
Reporting & Analytics
7.5
139
|
Verified
7.9
43
|
Verified
7.3
137
|
Verified
8.2
51
|
Verified
7.5
112
6.9
25
|
Verified
Mobile & Social
Feature Not Available
8.1
22
|
Verified
Feature Not Available
7.9
23
|
Verified
6.8
95
|
Verified
7.6
24
|
Verified
Platform
7.4
81
8.5
34
|
Verified
7.9
86
8.6
34
|
Verified
8.2
86
8.8
35
|
Verified
7.6
53
7.0
16
|
Verified
7.3
57
7.9
19
|
Verified
7.0
74
8.1
28
|
Verified
8.0
83
8.9
35
|
Verified
7.3
77
8.0
23
|
Verified
Integration
7.7
79
8.5
32
|
Verified
8.0
78
8.8
35
|
Verified
8.5
75
8.2
28
|
Verified
Generative AI
Not enough data
8.3
12
Agentic AI - CRM
6.1
6
Not enough data
5.3
6
Not enough data
6.1
6
Not enough data
5.3
6
Not enough data
5.8
6
Not enough data
5.3
6
Not enough data
6.4
6
Not enough data
Email Marketing
Not enough data
8.7
78
|
Verified
Not enough data
9.2
78
|
Verified
Not enough data
8.5
77
|
Verified
Not enough data
9.0
75
|
Verified
Online Marketing
Not enough data
8.8
75
|
Verified
Not enough data
8.6
65
|
Verified
Not enough data
8.7
50
|
Verified
Not enough data
8.3
59
|
Verified
Not enough data
7.9
47
|
Verified
Lead Management
Not enough data
8.9
66
|
Verified
Not enough data
8.6
54
|
Verified
Not enough data
8.9
64
|
Verified
Not enough data
8.6
49
|
Verified
Not enough data
8.8
66
|
Verified
Not enough data
8.7
50
|
Verified
Not enough data
8.8
54
|
Verified
Not enough data
8.5
59
|
Verified
Campaign Management
Not enough data
8.8
53
|
Verified
Not enough data
8.4
54
|
Verified
Not enough data
7.5
35
|
Verified
Not enough data
7.2
27
|
Verified
Social
Not enough data
7.6
28
|
Verified
Not enough data
8.0
33
|
Verified
Not enough data
7.8
27
|
Verified
Not enough data
7.7
27
|
Verified
Not enough data
7.5
29
|
Verified
Reporting & Analytics
Not enough data
8.4
66
|
Verified
Not enough data
8.1
46
|
Verified
Not enough data
7.8
40
|
Verified
Not enough data
8.2
41
|
Verified
Not enough data
7.4
32
|
Verified
Platform
Not enough data
9.0
37
|
Verified
Not enough data
9.0
35
|
Verified
Not enough data
8.9
44
|
Verified
Not enough data
8.7
25
|
Verified
Not enough data
8.7
23
|
Verified
Not enough data
9.1
40
|
Verified
Not enough data
8.9
25
|
Verified
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
8.9
43
|
Verified
Not enough data
8.6
46
|
Verified
Not enough data
8.3
36
|
Verified
Ticket and Case Management
8.5
232
Not enough data
8.3
229
Not enough data
8.3
224
Not enough data
8.4
214
Not enough data
8.1
201
Not enough data
7.8
216
Not enough data
8.3
224
Not enough data
8.4
167
Not enough data
Generative AI
6.3
9
Not enough data
6.1
9
Not enough data
Agentic AI - Help Desk
4.4
6
Not enough data
4.4
6
Not enough data
4.7
6
Not enough data
Communication Channels
7.6
178
Not enough data
8.5
212
Not enough data
7.7
136
Not enough data
7.1
109
Not enough data
7.5
77
Not enough data
Platform
6.5
85
Not enough data
7.7
96
Not enough data
8.4
104
Not enough data
7.8
88
Not enough data
7.5
195
Not enough data
7.5
203
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Web Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Repeatability and Reportability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI and Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
7.3
48
Not enough data
6.9
49
Not enough data
5.7
44
Not enough data
6.7
51
Not enough data
Project Management
6.6
49
Not enough data
6.6
49
Not enough data
6.6
48
Not enough data
7.2
50
Not enough data
Accounting
6.7
48
Not enough data
7.3
49
Not enough data
6.8
47
Not enough data
6.6
44
Not enough data
6.5
44
Not enough data
Portfolio Management
6.1
44
Not enough data
6.0
43
Not enough data
6.1
43
Not enough data
6.2
42
Not enough data
Analytics
6.0
44
Not enough data
6.6
49
Not enough data
6.1
47
Not enough data
Administration
7.2
49
Not enough data
7.5
50
Not enough data
7.4
47
Not enough data
Platform
7.0
45
Not enough data
6.2
42
Not enough data
6.9
48
Not enough data
5.6
46
Not enough data
4.8
43
Not enough data
Generative AI
4.2
28
Not enough data
4.3
28
Not enough data
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Order Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Products & Plans
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Pricing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Subscription Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Customization
Not enough data
8.9
38
|
Verified
Not enough data
8.6
43
|
Verified
Not enough data
8.6
32
|
Verified
Not enough data
8.3
33
|
Verified
Page Optimization
Not enough data
8.8
23
|
Verified
Not enough data
8.7
27
Not enough data
8.5
30
Not enough data
8.2
23
Integrations
Not enough data
9.0
25
Not enough data
9.2
41
|
Verified
Not enough data
9.1
36
|
Verified
Generative AI
Not enough data
8.5
10
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Customization
Not enough data
8.7
21
Not enough data
8.5
17
Not enough data
8.9
15
Not enough data
8.2
21
Additional Functionality
Not enough data
8.4
21
Not enough data
6.5
10
Not enough data
9.0
12
Not enough data
8.8
17
Not enough data
8.6
17
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
7.6
11
Not enough data
7.3
11
Not enough data
8.5
11
Not enough data
7.0
11
Not enough data
6.5
11
Not enough data
Reporting
7.3
11
Not enough data
7.7
11
Not enough data
6.5
11
Not enough data
Access & Usability
6.5
10
Not enough data
7.8
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
Agentic AI - Service Desk
4.2
6
Not enough data
6.1
6
Not enough data
5.0
6
Not enough data
4.7
6
Not enough data
4.2
6
Not enough data
4.4
6
Not enough data
4.7
6
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Growth
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Categories
Categories
Shared Categories
ConnectWise PSA and Ontraport are categorized as CRM and Marketing Automation
Unique Categories
Ontraport is categorized as Shared Inbox, SMS Marketing, Sales Engagement, Online Form Builder, Landing Page Builders, Website Builder, Subscription Management, Web Content Management, and Lead Scoring
Reviews
Reviewers' Company Size
ConnectWise PSA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ontraport
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
59.5%
Computer & Network Security
8.3%
Computer Networking
5.5%
Computer Software
4.3%
Telecommunications
3.2%
Other
19.2%
Professional Training & Coaching
17.4%
Marketing and Advertising
12.2%
Health, Wellness and Fitness
8.9%
Management Consulting
4.7%
Education Management
4.7%
Other
52.1%
Alternatives
Discussions
What applications does this tie to in order to maximimize use of other programs?
1 Comment
GG
I am not familiar with the programs you mention, but we somehow integrated with Hubspot for our sales and marketing teams. I was not part of the integration...Read more
ConnectWise PSA has no more discussions with answers
Who uses Ontraport?
2 Comments
SS
I used Ontraport for my Coaching and my classes. My students access their course work on Ontraport.Read more
How much does Ontraport cost?
2 Comments
SS
After 2 week trial, $40 a month depending on # of contacts.Read more
Is Ontraport a CRM?
2 Comments
DH
Yes, although that is a narrow description. It’s much more. Read more
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