Compare ConnectWise PSA and N-able MSP Manager 
At a Glance
Market Segments
Small-Business (67.0% of reviews)
Small-Business (68.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ConnectWise PSA
Star Rating
(521)3.9 out of 5
Market Segments
Small-Business (67.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ConnectWise PSAN-able MSP Manager
Star Rating
(33)3.6 out of 5
Market Segments
Small-Business (68.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about N-able MSP ManagerConnectWise PSA vs N-able MSP Manager
When assessing the two solutions, reviewers found N-able MSP Manager easier to use, set up, and administer. Reviewers also preferred doing business with N-able MSP Manager overall.
- Reviewers felt that ConnectWise PSA meets the needs of their business better than N-able MSP Manager.
- When comparing quality of ongoing product support, reviewers felt that N-able MSP Manager is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ConnectWise PSA over N-able MSP Manager.
Pricing
Entry-Level Pricing
ConnectWise PSA
No pricing availableN-able MSP Manager
No pricing availableFree Trial
ConnectWise PSA
No trial information availableN-able MSP Manager
Free Trial is available
Ratings
Meets Requirements
8.3
438
7.4
28
Ease of Use
7.2
445
7.9
28
Ease of Setup
6.2
228
7.3
23
Ease of Admin
7.1
214
7.7
21
Quality of Support
7.3
410
7.4
28
Has the product been a good partner in doing business?
7.4
212
8.2
21
Product Direction (% positive)
7.0
429
6.1
27
Features by Category
Sales Force Automation
8.5
137
|
Verified
Not enough data
7.9
95
|
Verified
Not enough data
7.8
125
|
Verified
Not enough data
8.3
139
|
Verified
Not enough data
7.6
101
|
Verified
Not enough data
8.3
128
Not enough data
8.0
114
|
Verified
Not enough data
8.1
114
|
Verified
Not enough data
8.4
124
|
Verified
Not enough data
Marketing Automation
7.3
85
|
Verified
Not enough data
7.2
88
|
Verified
Not enough data
7.4
94
|
Verified
Not enough data
7.4
76
|
Verified
Not enough data
Customer Support
8.4
127
Not enough data
7.6
125
|
Verified
Not enough data
7.7
119
Not enough data
7.5
82
Not enough data
7.9
108
Not enough data
Reporting & Analytics
7.5
139
|
Verified
Not enough data
7.3
137
|
Verified
Not enough data
7.5
112
Not enough data
Mobile & Social
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.8
95
|
Verified
Not enough data
Platform
7.4
81
Not enough data
7.9
86
Not enough data
8.2
86
Not enough data
7.6
53
Not enough data
7.3
57
Not enough data
7.0
74
Not enough data
8.0
83
Not enough data
7.3
77
Not enough data
Integration
7.7
79
Not enough data
8.0
78
Not enough data
8.5
75
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - CRM
6.1
6
Not enough data
5.3
6
Not enough data
6.1
6
Not enough data
5.3
6
Not enough data
5.8
6
Not enough data
5.3
6
Not enough data
6.4
6
Not enough data
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
8.5
233
7.0
11
|
Verified
8.3
230
7.6
11
|
Verified
8.3
225
7.0
11
|
Verified
8.4
214
7.3
10
|
Verified
8.1
201
6.3
10
7.8
216
6.7
11
8.3
224
7.4
11
|
Verified
8.4
167
6.5
10
|
Verified
Generative AI
6.3
9
Not enough data
6.1
9
Not enough data
Agentic AI - Help Desk
4.4
6
Not enough data
4.4
6
Not enough data
4.7
6
Not enough data
Communication Channels
7.6
178
7.3
11
|
Verified
8.5
212
7.3
11
|
Verified
7.7
137
5.4
9
7.1
109
Feature Not Available
7.5
77
Feature Not Available
Platform
6.5
85
5.8
8
|
Verified
7.7
96
6.2
10
|
Verified
8.4
104
7.0
10
|
Verified
7.8
89
7.4
9
|
Verified
7.5
195
6.5
11
|
Verified
7.5
203
7.1
11
|
Verified
Customer Management
7.3
48
Not enough data
6.9
49
Not enough data
5.7
44
Not enough data
6.7
51
Not enough data
Project Management
6.6
49
Not enough data
6.6
49
Not enough data
6.6
48
Not enough data
7.2
50
Not enough data
Accounting
6.7
48
Not enough data
7.3
49
Not enough data
6.8
47
Not enough data
6.6
44
Not enough data
6.5
44
Not enough data
Portfolio Management
6.1
44
Not enough data
6.0
43
Not enough data
6.1
43
Not enough data
6.2
42
Not enough data
Analytics
6.0
44
Not enough data
6.6
49
Not enough data
6.1
47
Not enough data
Administration
7.2
49
Not enough data
7.5
50
Not enough data
7.4
47
Not enough data
Platform
7.0
45
Not enough data
6.2
42
Not enough data
6.9
48
Not enough data
5.6
46
Not enough data
4.8
43
Not enough data
Generative AI
4.2
28
Not enough data
4.3
28
Not enough data
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
7.6
11
8.0
14
7.3
11
7.9
14
8.5
11
8.5
14
7.0
11
6.5
13
6.5
11
7.1
11
Reporting
7.3
11
7.3
15
7.7
11
7.7
15
6.5
11
7.4
11
Access & Usability
6.5
10
7.2
12
7.8
9
7.1
15
6.7
9
8.1
9
6.7
9
7.7
11
Agentic AI - Service Desk
4.2
6
Not enough data
6.1
6
Not enough data
5.0
6
Not enough data
4.7
6
Not enough data
4.2
6
Not enough data
4.4
6
Not enough data
4.7
6
Not enough data
Categories
Categories
Shared Categories
ConnectWise PSA and N-able MSP Manager are categorized as Service Desk and Help Desk
Unique Categories
N-able MSP Manager has no unique categories
Reviews
Reviewers' Company Size
ConnectWise PSA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
N-able MSP Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
59.3%
Computer & Network Security
8.7%
Computer Networking
5.4%
Computer Software
4.2%
Telecommunications
3.2%
Other
19.2%
Information Technology and Services
43.8%
Computer & Network Security
25.0%
Financial Services
9.4%
Professional Training & Coaching
3.1%
Primary/Secondary Education
3.1%
Other
15.6%
Alternatives
Discussions
What applications does this tie to in order to maximimize use of other programs?
1 Comment
GG
I am not familiar with the programs you mention, but we somehow integrated with Hubspot for our sales and marketing teams. I was not part of the integration...Read more
ConnectWise PSA has no more discussions with answers
N-able MSP Manager has no discussions with answers
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