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At a Glance
Market Segments
Small-Business (66.9% of reviews)
Small-Business (74.7% of reviews)
Entry-Level Pricing
No pricing available
$65.00 3 User Per Year
ConnectWise PSA
Star Rating
(514)3.9 out of 5
Market Segments
Small-Business (66.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ConnectWise PSAMaximizer
Star Rating
(657)4.0 out of 5
Market Segments
Small-Business (74.7% of reviews)
Pros & Cons
Entry-Level Pricing
$65.00 3 User Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Maximizer excels in Ease of Setup with a score of 7.6, while ConnectWise PSA falls short at 6.1. Reviewers mention that the straightforward installation process of Maximizer makes it more accessible for small businesses.
- Reviewers mention that ConnectWise PSA shines in Task / Activity Management with a score of 8.3 compared to Maximizer's 7.8. Users on G2 appreciate the robust features that help them manage tasks effectively, enhancing productivity.
- G2 users highlight that Maximizer has a better Quality of Support rating at 8.1, while ConnectWise PSA lags behind at 7.3. Reviewers say that the responsive customer service of Maximizer significantly improves their overall experience.
- Users report that ConnectWise PSA offers superior Integration APIs with a score of 7.9, compared to Maximizer's 6.7. Reviewers mention that the breadth of partner applications available with ConnectWise PSA allows for greater flexibility in integrating with other tools.
- Reviewers mention that Maximizer's Sales Force Automation features, particularly in Contact & Account Management (8.2), are highly rated, while ConnectWise PSA scores slightly higher in Opportunity & Pipeline Management (7.9). Users say that both products have their strengths, but Maximizer's user-friendly interface makes it easier to manage contacts.
- Users on G2 report that ConnectWise PSA has a more comprehensive Reporting & Analytics feature set, scoring 7.5 compared to Maximizer's 7.3. Reviewers mention that the detailed analytics provided by ConnectWise PSA help them make informed business decisions.
Pricing
Entry-Level Pricing
ConnectWise PSA
No pricing availableMaximizer
Base Edition
$65.00
3 User Per Year
- Advanced Contact Management
- Lead & Opportunity Handling
- Task Management
Free Trial
ConnectWise PSA
No trial information availableMaximizer
No trial information availableRatings
Meets Requirements
8.3
433
8.3
573
Ease of Use
7.2
439
7.9
579
Ease of Setup
6.2
223
7.7
318
Ease of Admin
7.1
211
7.9
195
Quality of Support
7.3
405
8.2
551
Has the product been a good partner in doing business?
7.4
210
8.1
193
Product Direction (% positive)
6.9
424
7.9
571
Features by Category
Sales Force Automation
8.5
136
|
Verified
8.3
416
|
Verified
7.9
95
|
Verified
7.0
221
7.8
124
|
Verified
7.4
319
|
Verified
8.3
138
|
Verified
7.9
394
|
Verified
7.6
101
|
Verified
6.4
216
|
Verified
8.3
128
7.7
355
|
Verified
8.0
113
|
Verified
Feature Not Available
8.1
113
|
Verified
Feature Not Available
8.3
123
|
Verified
7.5
272
Marketing Automation
7.3
85
|
Verified
6.9
288
7.2
88
|
Verified
6.7
241
7.4
93
|
Verified
7.2
270
7.4
76
|
Verified
6.3
189
Customer Support
8.4
127
7.5
262
7.6
124
|
Verified
Feature Not Available
7.7
119
7.2
274
7.5
82
Feature Not Available
7.9
108
7.2
219
Reporting & Analytics
7.5
138
|
Verified
7.3
306
|
Verified
7.3
137
|
Verified
7.6
310
|
Verified
7.5
112
6.7
209
|
Verified
Mobile & Social
Feature Not Available
6.1
108
Feature Not Available
5.7
107
6.8
95
|
Verified
6.6
267
|
Verified
Platform
7.4
80
8.0
245
|
Verified
7.9
85
7.6
232
8.2
85
8.1
240
|
Verified
7.6
53
6.9
159
7.2
56
6.7
139
7.0
74
7.5
198
8.0
82
8.0
226
|
Verified
7.3
77
6.9
130
Integration
7.7
79
7.4
222
|
Verified
8.0
77
6.6
160
|
Verified
8.5
75
6.6
151
|
Verified
Generative AI
Not enough data
5.6
93
Agentic AI - CRM
6.1
6
5.6
13
5.3
6
5.9
13
6.1
6
5.7
14
5.3
6
6.2
13
5.8
6
5.8
12
5.3
6
6.3
14
6.4
6
6.3
14
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
8.5
231
Not enough data
8.3
228
Not enough data
8.3
224
Not enough data
8.4
214
Not enough data
8.1
201
Not enough data
7.8
216
Not enough data
8.3
224
Not enough data
8.4
167
Not enough data
Generative AI
6.3
9
Not enough data
6.1
9
Not enough data
Agentic AI - Help Desk
4.4
6
Not enough data
4.4
6
Not enough data
4.7
6
Not enough data
Communication Channels
7.6
178
Not enough data
8.5
212
Not enough data
7.7
136
Not enough data
7.1
109
Not enough data
7.5
77
Not enough data
Platform
6.5
85
Not enough data
7.7
96
Not enough data
8.4
104
Not enough data
7.8
86
Not enough data
7.5
195
Not enough data
7.5
203
Not enough data
Customer Management
7.3
48
Not enough data
6.9
49
Not enough data
5.7
44
Not enough data
6.7
51
Not enough data
Project Management
6.6
49
Not enough data
6.6
49
Not enough data
6.6
48
Not enough data
7.2
50
Not enough data
Accounting
6.7
48
Not enough data
7.3
48
Not enough data
6.8
47
Not enough data
6.6
44
Not enough data
6.5
44
Not enough data
Portfolio Management
6.1
44
Not enough data
6.0
43
Not enough data
6.1
43
Not enough data
6.2
42
Not enough data
Analytics
6.0
44
Not enough data
6.6
49
Not enough data
6.1
47
Not enough data
Administration
7.2
48
Not enough data
7.5
50
Not enough data
7.4
47
Not enough data
Platform
7.0
45
Not enough data
6.2
42
Not enough data
6.9
48
Not enough data
5.6
46
Not enough data
4.8
43
Not enough data
Generative AI
4.2
28
Not enough data
4.3
28
Not enough data
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
7.6
11
Not enough data
7.3
11
Not enough data
8.5
11
Not enough data
7.0
11
Not enough data
6.5
11
Not enough data
Reporting
7.3
11
Not enough data
7.7
11
Not enough data
6.5
11
Not enough data
Access & Usability
6.5
10
Not enough data
7.8
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
Agentic AI - Service Desk
4.2
6
Not enough data
6.1
6
Not enough data
5.0
6
Not enough data
4.7
6
Not enough data
4.2
6
Not enough data
4.4
6
Not enough data
4.7
6
Not enough data
Content
Not enough data
6.0
67
Platform Additional Functionality
Not enough data
Feature Not Available
Not enough data
7.2
68
Not enough data
6.7
68
Not enough data
6.5
67
Not enough data
5.5
68
Platform Reporting and Analytics
Not enough data
6.5
67
Not enough data
5.2
66
Customer Support
Not enough data
6.6
65
Not enough data
Feature Not Available
Not enough data
6.8
65
Not enough data
6.4
65
Marketing Automation
Not enough data
6.3
64
Not enough data
6.5
64
Not enough data
5.5
64
Sales Force Automation
Not enough data
6.4
65
Not enough data
7.7
67
Not enough data
Feature Not Available
Not enough data
5.5
64
Not enough data
5.8
62
Agentic AI - Financial Services CRM
Not enough data
4.7
6
Categories
Categories
Shared Categories
ConnectWise PSA and Maximizer are categorized as CRM
Unique Categories
ConnectWise PSA is categorized as Professional Services Automation, Service Desk, Help Desk, and Marketing Automation
Maximizer is categorized as Financial Services CRM
Reviews
Reviewers' Company Size
ConnectWise PSA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Maximizer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
60.0%
Computer & Network Security
8.4%
Computer Networking
5.3%
Computer Software
4.1%
Telecommunications
3.3%
Other
19.0%
Financial Services
36.3%
Investment Management
4.2%
Insurance
3.4%
Information Technology and Services
2.9%
Marketing and Advertising
2.7%
Other
50.6%
Alternatives
Discussions
What applications does this tie to in order to maximimize use of other programs?
1 Comment
GG
I am not familiar with the programs you mention, but we somehow integrated with Hubspot for our sales and marketing teams. I was not part of the integration...Read more
ConnectWise PSA has no more discussions with answers
INPUT CSV LEAD FILES
1 Comment
MR
Lead sheets in the form of a web inquiry page can be integrated into Maximizer using the 'web to lead' technology provided in the product as standard. It is...Read more
INTEGRATION
1 Comment
MR
Maximizer CRM 2017 has integrations for MS Office products (Outlook, Word, Excel) these are included as add-ons with the product. The Web APIs for Maximizer...Read more
Do you integrate with any marketing automations platforms like Marketo?
1 Comment
MD
Maximizer neglected to future-proof Maximizer CRM Live and their self-hosted CRM by not providing any open keys for self serve integration with powerful...Read more
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