# ConnectWise PSA, LogMeIn Resolve vs AnyDesk Comparison

| | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.3 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 582 | 467 | 1,091 | 
| **Largest Market Segment** | Small-Business (66.2% of reviews) | Mid-Market (42.7% of reviews) | Small-Business (41.4% of reviews) | 
| **Entry Level Price** | No pricing available | $29.00 25 endpoints; unlimited agents | $22.90 | 

---
## Top Pros & Cons

### ConnectWise PSA

Pros:
- Ease of Use (36 reviews)
- Integration (21 reviews)

Cons:
- Learning Curve (24 reviews)
- Poor Customer Support (16 reviews)

### LogMeIn Resolve

Pros:
- Ease of Use (54 reviews)
- Remote Control (29 reviews)

Cons:
- Remote Access Issues (13 reviews)
- Expensive (12 reviews)

### AnyDesk

Pros:
- Ease of Use (29 reviews)
- Remote Control (16 reviews)

Cons:
- Connection Issues (9 reviews)
- Remote Access Issues (8 reviews)

---
## Ratings Comparison
| Rating | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
  | **Meets Requirements** | 8.4 (489 reviews) | 9.0 (374 reviews) | 9.2 (910 reviews) | 
  | **Ease of Use** | 7.4 (496 reviews) | 9.0 (375 reviews) | 9.3 (921 reviews) | 
  | **Ease of Setup** | 6.6 (267 reviews) | 8.8 (207 reviews) | 9.3 (211 reviews) | 
  | **Ease of Admin** | 7.4 (247 reviews) | 8.8 (180 reviews) | 9.0 (141 reviews) | 
  | **Quality of Support** | 7.5 (456 reviews) | 8.7 (324 reviews) | 8.8 (808 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.7 (243 reviews) | 8.7 (168 reviews) | 8.7 (128 reviews) | 
  | **Product Direction (% positive)** | 7.2 (480 reviews) | 8.0 (360 reviews) | 9.2 (875 reviews) | 

---
## Pricing

### ConnectWise PSA

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### LogMeIn Resolve

#### Entry-Level Pricing

Plan: Starter

Price: $29.00 25 endpoints; unlimited agents

Description: Secure unattended access of managed Windows, Mac, and Android devices.

Key Features:
- Unattended Remote Access
- AI-Enhanced Knowledge Base
- Terminal Access

[Browse all 4 editions](https://www.g2.com/products/logmein-resolve/pricing)

#### Free Trial

Yes

### AnyDesk

#### Entry-Level Pricing

Plan: Solo

Price: $22.90

Description: Feature set for single-person companies.

Key Features:
- 1 licensed user
- Unlimited devices to connect to (Interactive Access)
- Up to 100 managed devices (Unattended Access)

[Browse all 4 editions](https://www.g2.com/products/anydesk/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | 7.3/10 | 169 |
| **LogMeIn Resolve** | N/A | N/A |
| **AnyDesk** | N/A | N/A |

#### Sales Force Automation

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Contact & Account Management** | 8.5 (137 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | 7.9 (95 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Opportunity & Pipeline Mgmt.** | 7.8 (125 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Task / Activity Management** | 8.3 (139 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Territory & Quota Management** | 7.6 (101 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Desktop Integration** | 8.3 (128 reviews) | Not enough data | Not enough data | 
| **Product & Price List Management** | 8.0 (114 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Quote & Order Management** | 8.1 (114 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Customer Contract Management** | 8.4 (124 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Marketing Automation

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Email Marketing** | 7.3 (85 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Campaign Management** | 7.2 (88 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Lead Management** | 7.4 (94 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Marketing ROI Analytics** | 7.4 (76 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Customer Support

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Case Management** | 8.4 (127 reviews) | Not enough data | Not enough data | 
| **Customer Support Portal** | 7.6 (125 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Knowledge Base** | 7.7 (119 reviews) | Not enough data | Not enough data | 
| **Call Center Features** | 7.5 (82 reviews) | Not enough data | Not enough data | 
| **Support Analytics** | 7.9 (108 reviews) | Not enough data | Not enough data | 

#### Reporting & Analytics

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Reporting** | 7.5 (139 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Dashboards** | 7.3 (137 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Forecasting** | 7.5 (112 reviews) | Not enough data | Not enough data | 

#### Mobile & Social

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Social Collaboration Features** | Feature Not Available | Not enough data | Not enough data | 
| **Social Network Integration** | Feature Not Available | Not enough data | Not enough data | 
| **Mobile User Support** | 6.8 (95 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Platform

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Customization** | 7.4 (81 reviews) | Not enough data | Not enough data | 
| **Workflow Capability** | 7.9 (86 reviews) | Not enough data | Not enough data | 
| **User, Role, and Access Management** | 8.2 (86 reviews) | Not enough data | Not enough data | 
| **Internationalization** | 7.6 (53 reviews) | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | 7.3 (57 reviews) | Not enough data | Not enough data | 
| **Document & Content Mgmt.** | 7.0 (74 reviews) | Not enough data | Not enough data | 
| **Performance and Reliability** | 8.0 (83 reviews) | Not enough data | Not enough data | 
| **Output Document Generation** | 7.3 (77 reviews) | Not enough data | Not enough data | 

#### Integration

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Data Import & Export Tools** | 7.7 (79 reviews) | Not enough data | Not enough data | 
| **Integration APIs** | 8.0 (78 reviews) | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | 8.5 (75 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - CRM

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Autonomous Task Execution** | 6.1 (6 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | 5.3 (6 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 6.1 (6 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 5.3 (6 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 5.8 (6 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 5.3 (6 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 6.4 (6 reviews) | Not enough data | Not enough data | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | N/A | N/A |
| **LogMeIn Resolve** | N/A | N/A |
| **AnyDesk** | N/A | N/A |

#### Email Marketing

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Building and Personalizing Emails** | Not enough data | Not enough data | Not enough data | 
| **Sending Outbound Emails** | Not enough data | Not enough data | Not enough data | 
| **Manage Email Deliverability** | Not enough data | Not enough data | Not enough data | 
| **Automated Email Responses** | Not enough data | Not enough data | Not enough data | 

#### Online Marketing

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Landing Pages and Forms** | Not enough data | Not enough data | Not enough data | 
| **Dynamic Content** | Not enough data | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | Not enough data | 
| **Mobile Optimized** | Not enough data | Not enough data | Not enough data | 
| **Search Tracking and Optimization** | Not enough data | Not enough data | Not enough data | 

#### Lead Management

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Marketing Lead Database** | Not enough data | Not enough data | Not enough data | 
| **Data Quality Management** | Not enough data | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | Not enough data | 
| **Lead Scoring and Grading** | Not enough data | Not enough data | Not enough data | 
| **Lead Nurturing** | Not enough data | Not enough data | Not enough data | 
| **Online Behavior Tracking** | Not enough data | Not enough data | Not enough data | 
| **Automated Alerts and Tasks** | Not enough data | Not enough data | Not enough data | 
| **CRM Lead Integration** | Not enough data | Not enough data | Not enough data | 

#### Campaign Management

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Program Management** | Not enough data | Not enough data | Not enough data | 
| **Event / Webinar Marketing** | Not enough data | Not enough data | Not enough data | 
| **Calendaring** | Not enough data | Not enough data | Not enough data | 
| **Budgeting** | Not enough data | Not enough data | Not enough data | 

#### Social

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Social Listening** | Not enough data | Not enough data | Not enough data | 
| **Social Sharing** | Not enough data | Not enough data | Not enough data | 
| **Social Campaigns** | Not enough data | Not enough data | Not enough data | 
| **Social Media Engagement** | Not enough data | Not enough data | Not enough data | 
| **Social Media Advertising** | Not enough data | Not enough data | Not enough data | 

#### Reporting & Analytics

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Basic Reporting** | Not enough data | Not enough data | Not enough data | 
| **Web Analytics** | Not enough data | Not enough data | Not enough data | 
| **ROI Analytics** | Not enough data | Not enough data | Not enough data | 
| **Revenue Analytics** | Not enough data | Not enough data | Not enough data | 
| **SEO / Keyword Analytics** | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Customization ** | Not enough data | Not enough data | Not enough data | 
| **Workflow Capability** | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | 
| **Output Document Generation** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Integration

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Data Import & Export Tools** | Not enough data | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | Not enough data | 

### Business Intelligence

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | 9.5/10 | 9 |
| **LogMeIn Resolve** | N/A | N/A |
| **AnyDesk** | N/A | N/A |

#### Reports

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Reports Interface** | 9.2 (8 reviews) | Not enough data | Not enough data | 
| **Steps to Answer** | 9.5 (7 reviews) | Not enough data | Not enough data | 
| **Graphs and Charts** | 9.6 (8 reviews) | Not enough data | Not enough data | 
| **Score Cards** | 9.6 (8 reviews) | Not enough data | Not enough data | 
| **Dashboards** | 9.8 (9 reviews) | Not enough data | Not enough data | 

#### Self Service 

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Calculated Fields** | Not enough data | Not enough data | Not enough data | 
| **Data Column Filtering** | Not enough data | Not enough data | Not enough data | 
| **Data Discovery** | Not enough data | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | Not enough data | 
| **Collaboration / Workflow** | Not enough data | Not enough data | Not enough data | 
| **Automodeling** | Not enough data | Not enough data | Not enough data | 

#### Advanced Analytics

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Predictive Analytics** | Not enough data | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | Not enough data | 
| **Big Data Services** | Not enough data | Not enough data | Not enough data | 

#### Building Reports

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Data Transformation** | Not enough data | Not enough data | Not enough data | 
| **Data Modeling** | Not enough data | Not enough data | Not enough data | 
| **WYSIWYG Report Design** | Not enough data | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | Not enough data | 
| **Customization ** | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | Not enough data | 

### Data Visualization

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | 9.5/10 | 9 |
| **LogMeIn Resolve** | N/A | N/A |
| **AnyDesk** | N/A | N/A |

#### Reports

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Reports Interface** | 9.2 (8 reviews) | Not enough data | Not enough data | 
| **Steps to Answer** | 9.5 (7 reviews) | Not enough data | Not enough data | 
| **Graphs and Charts** | 9.6 (8 reviews) | Not enough data | Not enough data | 
| **Score Cards** | 9.6 (8 reviews) | Not enough data | Not enough data | 
| **Dashboards** | 9.8 (9 reviews) | Not enough data | Not enough data | 

#### Reports

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Reports Interface** | Not enough data | Not enough data | Not enough data | 
| **Share Reports** | Not enough data | Not enough data | Not enough data | 
| **Steps to Answer** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Visualization

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Graphs and Charts** | Not enough data | Not enough data | Not enough data | 
| **Score Cards** | Not enough data | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | Not enough data | 
| **Formats** | Not enough data | Not enough data | Not enough data | 

#### Data Updates

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Historical Snapshots** | Not enough data | Not enough data | Not enough data | 
| **Real-Time Updating** | Not enough data | Not enough data | Not enough data | 

#### Collaboration

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Sharing** | Not enough data | Not enough data | Not enough data | 
| **Co-Editing** | Not enough data | Not enough data | Not enough data | 
| **Devices** | Not enough data | Not enough data | Not enough data | 

#### Data Updates

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Historical Snapshots** | Not enough data | Not enough data | Not enough data | 
| **Real-Time Updating** | Not enough data | Not enough data | Not enough data | 
| **Email Reports** | Not enough data | Not enough data | Not enough data | 

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | 7.3/10 | 263 |
| **LogMeIn Resolve** | N/A | N/A |
| **AnyDesk** | N/A | N/A |

#### Ticket and Case Management

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Ticket creation user experience** | 8.6 (235 reviews) | Not enough data | Not enough data | 
| **Ticket response user experience** | 8.3 (231 reviews) | Not enough data | Not enough data | 
| **Workflow** | 8.3 (227 reviews) | Not enough data | Not enough data | 
| **Response Automation** | 8.4 (214 reviews) | Not enough data | Not enough data | 
| **SLA Management** | 8.1 (201 reviews) | Not enough data | Not enough data | 
| **Attachments/Screencasts** | 7.7 (217 reviews) | Not enough data | Not enough data | 
| **Ticket Collaboration** | 8.3 (225 reviews) | Not enough data | Not enough data | 
| **Customer and Contacts Database** | 8.4 (167 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **AI Text Generation** | 6.3 (9 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 6.1 (9 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Help Desk

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Autonomous Task Execution** | 4.4 (6 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 4.4 (6 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 4.7 (6 reviews) | Not enough data | Not enough data | 

#### Communication Channels

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Customer Portal** | 7.6 (178 reviews) | Not enough data | Not enough data | 
| **Email to Case** | 8.5 (212 reviews) | Not enough data | Not enough data | 
| **Chat/Live Support** | 7.7 (137 reviews) | Not enough data | Not enough data | 
| **Social Integration** | 7.1 (109 reviews) | Not enough data | Not enough data | 
| **Voice** | 7.5 (77 reviews) | Not enough data | Not enough data | 

#### Platform

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Mobile User Support** | 6.5 (85 reviews) | Not enough data | Not enough data | 
| **Customization ** | 7.7 (96 reviews) | Not enough data | Not enough data | 
| **User, Role, and Access Management** | 8.4 (105 reviews) | Not enough data | Not enough data | 
| **Integration** | 7.8 (93 reviews) | Not enough data | Not enough data | 
| **Reporting** | 7.5 (195 reviews) | Not enough data | Not enough data | 
| **Dashboards** | 7.5 (203 reviews) | Not enough data | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | N/A | N/A |
| **LogMeIn Resolve** | 9.1/10 | 36 |
| **AnyDesk** | N/A | N/A |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Device Management** | Not enough data | 9.3 (23 reviews) | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | Not enough data | 
| **ITIL Policy Compliance** | Not enough data | Not enough data | Not enough data | 

#### Monitoring and Management

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Remote Monitoring** | Not enough data | 9.4 (25 reviews) | Not enough data | 
| **Asset Tracking** | Not enough data | 9.1 (20 reviews) | Not enough data | 
| **Application Deployment** | Not enough data | 8.7 (21 reviews) | Not enough data | 
| **Patch Management** | Not enough data | 8.3 (22 reviews) | Not enough data | 
| **Asset Tracking** | Not enough data | Not enough data | Not enough data | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | Not enough data | 

#### Service Management

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Remote Access** | Not enough data | 9.6 (31 reviews) | Not enough data | 
| **Service Management (Issue Prioritization)** | Not enough data | Not enough data | Not enough data | 
| **Ticketing** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | N/A | N/A |
| **LogMeIn Resolve** | N/A | N/A |
| **AnyDesk** | N/A | N/A |

#### Scope

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Endpoint Inclusiveness** | Not enough data | Not enough data | Not enough data | 
| **Multi-OS Support** | Not enough data | Not enough data | Not enough data | 

#### Security

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Reporting and Alerts** | Not enough data | Not enough data | Not enough data | 
| **Endpoint Protection** | Not enough data | Not enough data | Not enough data | 
| **Remote Wiping** | Not enough data | Not enough data | Not enough data | 

#### Management

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Device Enrollment** | Not enough data | Not enough data | Not enough data | 
| **Device Configuration** | Not enough data | Not enough data | Not enough data | 
| **Device Compliance** | Not enough data | Not enough data | Not enough data | 
| **Usage Information** | Not enough data | Not enough data | Not enough data | 
| **Data Separation** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Professional Services Automation

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | 6.4/10 | 52 |
| **LogMeIn Resolve** | N/A | N/A |
| **AnyDesk** | N/A | N/A |

#### Customer Management

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Customer Profiles** | 7.3 (48 reviews) | Not enough data | Not enough data | 
| **Sales** | 6.9 (49 reviews) | Not enough data | Not enough data | 
| **Marketing** | 5.7 (44 reviews) | Not enough data | Not enough data | 
| **Client Portal** | 6.7 (51 reviews) | Not enough data | Not enough data | 

#### Project Management

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Project Planning** | 6.6 (49 reviews) | Not enough data | Not enough data | 
| **Project Tracking** | 6.6 (49 reviews) | Not enough data | Not enough data | 
| **Resource Definition** | 6.6 (48 reviews) | Not enough data | Not enough data | 
| **Resource Management** | 7.2 (50 reviews) | Not enough data | Not enough data | 

#### Accounting

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Revenue Recognition** | 6.7 (48 reviews) | Not enough data | Not enough data | 
| **Invoice Management** | 7.3 (49 reviews) | Not enough data | Not enough data | 
| **Payments** | 6.8 (47 reviews) | Not enough data | Not enough data | 
| **Project Accounting** | 6.6 (44 reviews) | Not enough data | Not enough data | 
| **Budget Tracking** | 6.5 (44 reviews) | Not enough data | Not enough data | 

#### Portfolio Management

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Portfolio Definition** | 6.1 (44 reviews) | Not enough data | Not enough data | 
| **Portfolio Performance** | 6.0 (43 reviews) | Not enough data | Not enough data | 
| **Risk** | 6.1 (43 reviews) | Not enough data | Not enough data | 
| **Portfolio Mix** | 6.2 (42 reviews) | Not enough data | Not enough data | 

#### Analytics

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Forecasting** | 6.0 (44 reviews) | Not enough data | Not enough data | 
| **Reporting** | 6.6 (49 reviews) | Not enough data | Not enough data | 
| **KPIs** | 6.1 (47 reviews) | Not enough data | Not enough data | 

#### Administration

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Standard Integrations** | 7.2 (49 reviews) | Not enough data | Not enough data | 
| **Workflow** | 7.5 (50 reviews) | Not enough data | Not enough data | 
| **Access Management** | 7.4 (47 reviews) | Not enough data | Not enough data | 

#### Platform

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **APIs** | 7.0 (45 reviews) | Not enough data | Not enough data | 
| **Internationalization** | 6.2 (42 reviews) | Not enough data | Not enough data | 
| **Performance and Reliability** | 6.9 (48 reviews) | Not enough data | Not enough data | 
| **Mobile** | 5.6 (46 reviews) | Not enough data | Not enough data | 
| **Offline Access** | 4.8 (43 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **AI Text Generation** | 4.2 (28 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 4.3 (28 reviews) | Not enough data | Not enough data | 

#### Artificial Intelligence - Professional Services Automation

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Predictive Forecasting** | Not enough data | Not enough data | Not enough data | 
| **Smart task suggestions** | Not enough data | Not enough data | Not enough data | 
| **Automated workflows** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Professional Services Automation

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | N/A | N/A |
| **LogMeIn Resolve** | 8.6/10 | 94 |
| **AnyDesk** | 8.9/10 | 347 |

#### Administration

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Screen Sharing** | Not enough data | 9.2 (85 reviews) | 9.4 (320 reviews) | 
| **File Sharing** | Not enough data | 9.0 (77 reviews) | 9.0 (313 reviews) | 
| **Session Recording** | Not enough data | 8.9 (64 reviews) | 9.0 (282 reviews) | 
| **Unattended Remote Access** | Not enough data | 8.9 (70 reviews) | 8.8 (287 reviews) | 
| **Multi - Session Handling** | Not enough data | 8.6 (68 reviews) | 8.8 (273 reviews) | 
| **Multi-Monitor Support** | Not enough data | 8.5 (70 reviews) | 8.9 (262 reviews) | 

#### Maintenance

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Remote Reboot** | Not enough data | 8.9 (71 reviews) | 8.9 (271 reviews) | 
| **Remote Printing** | Not enough data | 8.4 (48 reviews) | 8.8 (249 reviews) | 

#### Communication 

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Text Chat** | Not enough data | 8.8 (67 reviews) | 8.9 (282 reviews) | 
| **VoIP** | Not enough data | 7.9 (46 reviews) | 8.5 (223 reviews) | 
| **Video Conference Call** | Not enough data | 8.2 (48 reviews) | 8.5 (230 reviews) | 
| **Screen Annotations** | Not enough data | 8.5 (49 reviews) | 8.7 (251 reviews) | 

#### Security

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Data Encryption** | Not enough data | 8.6 (51 reviews) | 8.9 (269 reviews) | 
| **Compliance** | Not enough data | 8.3 (51 reviews) | 8.9 (260 reviews) | 

#### Device Support

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Mobile Device Access** | Not enough data | 8.5 (59 reviews) | 8.9 (276 reviews) | 
| **Multi-Platform Support** | Not enough data | 8.6 (57 reviews) | 9.0 (280 reviews) | 
| **Cross-Platform** | Not enough data | 8.4 (59 reviews) | 9.0 (279 reviews) | 

#### Performance

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Reporting** | Not enough data | 8.3 (60 reviews) | 8.9 (266 reviews) | 

### Antivirus

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | N/A | N/A |
| **LogMeIn Resolve** | N/A | N/A |
| **AnyDesk** | N/A | N/A |

#### Generative AI

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Enterprise Feedback Management

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | 9.4/10 | 18 |
| **LogMeIn Resolve** | N/A | N/A |
| **AnyDesk** | N/A | N/A |

#### Generative AI

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Survey Management

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Brand Design Consistency** | 9.4 (17 reviews) | Not enough data | Not enough data | 
| **Survey Deployment** | Not enough data | Not enough data | Not enough data | 
| **Feedback Collection** | 9.7 (17 reviews) | Not enough data | Not enough data | 
| **Device Responsiveness** | 9.6 (15 reviews) | Not enough data | Not enough data | 

#### Process Management

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Feedback Aggregation** | 9.5 (16 reviews) | Not enough data | Not enough data | 
| **Trigger Alerts** | 9.3 (16 reviews) | Not enough data | Not enough data | 
| **Real-Time Analysis** | 9.5 (16 reviews) | Not enough data | Not enough data | 
| **Real-Time Action** | 9.4 (16 reviews) | Not enough data | Not enough data | 

#### System Management

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Security** | 9.0 (13 reviews) | Not enough data | Not enough data | 
| **System Monitoring** | Not enough data | Not enough data | Not enough data | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | N/A | N/A |
| **LogMeIn Resolve** | 7.7/10 | 8 |
| **AnyDesk** | N/A | N/A |

#### Generative AI

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | 7.7 (8 reviews) | Not enough data | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | 6.3/10 | 12 |
| **LogMeIn Resolve** | 8.3/10 | 101 |
| **AnyDesk** | N/A | N/A |

#### Incident Management

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Automate Ticket Routing** | 7.6 (11 reviews) | 8.5 (59 reviews) | Not enough data | 
| **Ticket Prioritization** | 7.3 (11 reviews) | 8.2 (60 reviews) | Not enough data | 
| **Ticket Notifications** | 8.5 (11 reviews) | 8.3 (62 reviews) | Not enough data | 
| **Knowledge Base** | 7.0 (11 reviews) | 8.2 (62 reviews) | Not enough data | 
| **Knowledge Base/Ticket Integration** | 6.4 (12 reviews) | 8.1 (56 reviews) | Not enough data | 

#### Reporting

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Dashboards** | 7.3 (11 reviews) | 8.3 (73 reviews) | Not enough data | 
| **Time Tracking** | 7.7 (11 reviews) | 8.2 (72 reviews) | Not enough data | 
| **Surveys** | 6.5 (11 reviews) | 8.4 (58 reviews) | Not enough data | 

#### Access & Usability

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Mobile** | 6.5 (10 reviews) | 8.1 (74 reviews) | Not enough data | 
| **Self Service** | 7.8 (9 reviews) | 8.7 (72 reviews) | Not enough data | 
| **Active Directory** | 6.7 (9 reviews) | 8.1 (59 reviews) | Not enough data | 
| **Multi-Channel Access** | 6.7 (9 reviews) | 8.5 (65 reviews) | Not enough data | 

#### Agentic AI - Service Desk

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Autonomous Task Execution** | 4.2 (6 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | 6.1 (6 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 5.0 (6 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 4.7 (6 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 4.2 (6 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 4.4 (6 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 4.7 (6 reviews) | Not enough data | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | N/A | N/A |
| **LogMeIn Resolve** | N/A | N/A |
| **AnyDesk** | N/A | N/A |

#### System Control

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Device Control** | Not enough data | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | Not enough data | 

#### Security Management

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | N/A | N/A |
| **LogMeIn Resolve** | 8.5/10 | 9 |
| **AnyDesk** | N/A | N/A |

#### Platform - Mobile Device Management (MDM)

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Regulation Compliant** | Not enough data | 8.6 (7 reviews) | Not enough data | 

#### Operating System

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Multi-Systems Support** | Not enough data | 9.4 (8 reviews) | Not enough data | 
| **Apple Support** | Not enough data | 8.7 (5 reviews) | Not enough data | 
| **Android Support** | Not enough data | 8.3 (7 reviews) | Not enough data | 

#### Management

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Applicatons Management** | Not enough data | 8.3 (8 reviews) | Not enough data | 
| **Applications Consolidation** | Not enough data | 7.8 (6 reviews) | Not enough data | 
| **Whitelist** | Not enough data | 8.1 (6 reviews) | Not enough data | 
| **Blacklist** | Not enough data | 8.1 (6 reviews) | Not enough data | 
| **Usage Information** | Not enough data | 8.6 (6 reviews) | Not enough data | 

#### Security

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Remote Wipe** | Not enough data | 8.6 (6 reviews) | Not enough data | 
| **Security** | Not enough data | 9.3 (7 reviews) | Not enough data | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | N/A | N/A |
| **LogMeIn Resolve** | 8.3/10 | 92 |
| **AnyDesk** | 8.9/10 | 847 |

#### Administration

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Usage Information** | Not enough data | 8.5 (79 reviews) | 9.0 (698 reviews) | 
| **Integrations** | Not enough data | 8.1 (71 reviews) | 8.8 (623 reviews) | 
| **Diagnostics** | Not enough data | 8.3 (76 reviews) | Feature Not Available | 
| **Session Recording** | Not enough data | 8.3 (76 reviews) | 8.8 (651 reviews) | 
| **Session Transfer** | Not enough data | 8.1 (71 reviews) | 8.9 (659 reviews) | 
| **Unattended Access** | Not enough data | 8.4 (76 reviews) | 8.8 (680 reviews) | 
| **File Sharing** | Not enough data | 8.5 (82 reviews) | 9.0 (715 reviews) | 

#### Platform

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Cross-Platform Access** | Not enough data | 8.6 (72 reviews) | 9.0 (683 reviews) | 
| **Mobile Device Access** | Not enough data | 8.2 (69 reviews) | 8.7 (670 reviews) | 
| **Applications Management** | Not enough data | 8.5 (74 reviews) | Feature Not Available | 
| **Remote Device Control** | Not enough data | 8.7 (84 reviews) | 9.2 (735 reviews) | 

#### Security

| Feature | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Remote Wipe** | Not enough data | 7.7 (60 reviews) | Feature Not Available | 
| **Device Management** | Not enough data | 8.4 (77 reviews) | Feature Not Available | 
| **Device Enrollment** | Not enough data | 8.4 (70 reviews) | Feature Not Available | 

---
## Categories

**Unique to ConnectWise PSA (8):** [CRM Software](https://www.g2.com/categories/crm), [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation), [Service Desk Software](https://www.g2.com/categories/service-desk), [Help Desk Software](https://www.g2.com/categories/help-desk), [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [Data Visualization Tools](https://www.g2.com/categories/data-visualization-tools), [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management), [Other IT Management Software](https://www.g2.com/categories/other-it-management)

**Unique to LogMeIn Resolve (9):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [Remote Support Software](https://www.g2.com/categories/remote-support), [Patch Management Software](https://www.g2.com/categories/patch-management), [Antivirus Software](https://www.g2.com/categories/antivirus), [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Service Desk Software](https://www.g2.com/categories/service-desk), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm)

**Unique to AnyDesk (2):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Remote Support Software](https://www.g2.com/categories/remote-support)


---
## Reviewer Demographics

### By Company Size

| Segment | ConnectWise PSA | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Small-Business** | 66.2% | 36.0% | 41.4% | 
| **Mid-Market** | 27.9% | 42.7% | 41.0% | 
| **Enterprise** | 5.8% | 21.3% | 17.5% | 

### By Industry

#### ConnectWise PSA

- **Information Technology and Services:** 60.4%
- **Computer & Network Security:** 8.3%
- **Computer Networking:** 5.1%
- **Computer Software:** 4.0%
- **Telecommunications:** 3.3%
- **Marketing and Advertising:** 2.2%
- **Accounting:** 2.0%
- **Consulting:** 1.1%
- **Non-Profit Organization Management:** 0.9%
- **Computer Hardware:** 0.7%
- **Other:** 12.1%

#### LogMeIn Resolve

- **Information Technology and Services:** 22.1%
- **Computer Software:** 10.7%
- **Hospital & Health Care:** 6.8%
- **Construction:** 3.5%
- **Computer & Network Security:** 3.3%
- **Insurance:** 2.2%
- **Computer Networking:** 2.2%
- **Financial Services:** 2.0%
- **Education Management:** 2.0%
- **Accounting:** 2.0%
- **Other:** 43.2%

#### AnyDesk

- **Information Technology and Services:** 22.1%
- **Computer Software:** 13.6%
- **Computer & Network Security:** 4.2%
- **Marketing and Advertising:** 3.6%
- **Telecommunications:** 3.0%
- **Financial Services:** 2.9%
- **Consumer Services:** 2.4%
- **Education Management:** 2.4%
- **Hospital & Health Care:** 2.0%
- **Logistics and Supply Chain:** 1.9%
- **Other:** 42.0%

---
## Alternatives

### Alternatives to ConnectWise PSA

- [Autotask](https://www.g2.com/products/autotask/reviews) — 4.3/5 stars (590 reviews)
- [ManageEngine ServiceDesk Plus](https://www.g2.com/products/manageengine-servicedesk-plus/reviews) — 4.2/5 stars (249 reviews)
- [Accelo](https://www.g2.com/products/accelo/reviews) — 4.4/5 stars (554 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25791 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Certinia PS Cloud](https://www.g2.com/products/certinia-ps-cloud/reviews) — 4.3/5 stars (712 reviews)
- [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) — 4.5/5 stars (1866 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6944 reviews)
- [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) — 4.3/5 stars (977 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews)

### Alternatives to LogMeIn Resolve

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3958 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4306 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1145 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (384 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1097 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (640 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (759 reviews)

### Alternatives to AnyDesk

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3958 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (640 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (593 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (384 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (206 reviews)
- [Devolutions Remote Desktop Manager](https://www.g2.com/products/devolutions-remote-desktop-manager/reviews) — 4.7/5 stars (199 reviews)

---
## Top Discussions

### ConnectWise PSA

- Title: [What is BrightGuage used for?](https://www.g2.com/discussions/what-is-brightguage-used-for) — 1 comment
  > **Top comment:** "to create dashboards, reports, and track goals using data from various applications and services"
- Title: [What applications does this tie to in order to maximimize use of other programs?](https://www.g2.com/discussions/what-applications-does-this-tie-to-in-order-to-maximimize-use-of-other-programs) — 1 comment, 1 upvote
  > **Top comment:** "I am not familiar with the programs you mention, but we somehow integrated with Hubspot for our sales and marketing teams. I was not part of the integration..."

### LogMeIn Resolve

- Title: [Is GoToAssist legitimate?](https://www.g2.com/discussions/is-gotoassist-legitimate) — 3 comments
  > **Top comment:** "Yes, of course."
- Title: [How do I use GoToAssist remote?](https://www.g2.com/discussions/how-do-i-use-gotoassist-remote) — 1 comment
  > **Top comment:** "GoToAssist is very practical and gives you options: you can download the agent and install it administratively in a planned way, or, you can create a remote..."

### AnyDesk

- Title: [Is Anydesk better than Team Viewer?](https://www.g2.com/discussions/is-anydesk-better-than-team-viewer) — 5 comments, 3 upvotes
  > **Top comment:** "Yes it is. It's light, user friendly and easy to use and understand. "
- Title: [Is AnyDesk really free?](https://www.g2.com/discussions/is-anydesk-really-free) — 4 comments
  > **Top comment:** "Yes"
- Title: [could not log into the remote computer this was my issue and sometimes serious issue.](https://www.g2.com/discussions/13087-could-not-log-into-the-remote-computer-this-was-my-issue-and-sometimes-serious-issue) — 4 comments, 1 upvote
  > **Top comment:** "You must verify that the AnyDesk software is installed and with the permissions to connect to the target computer, from where the connection is required..."
- Title: [AnyDesk or TeamViewer?](https://www.g2.com/discussions/12587-a-anydesk-o-teamviewer) — 3 comments, 2 upvotes
  > **Top comment:** "Anydesk very useful software for business part and handling side very user friendly. I recommended our every clients."
- Title: [What is AnyDesk used for?](https://www.g2.com/discussions/what-is-anydesk-used-for) — 2 comments, 1 upvote
  > **Top comment:** "it is mostly used for remote desktop support and using this you can share your screen with another person also you can allow another person to access your..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/connectwise-psa-vs-logmein-resolve-vs-anydesk)