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Compare ConnectWise PSA and LeadSquared Sales CRM

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At a Glance
ConnectWise PSA
ConnectWise PSA
Star Rating
(514)3.9 out of 5
Market Segments
Small-Business (66.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ConnectWise PSA
LeadSquared Sales CRM
LeadSquared Sales CRM
Star Rating
(278)4.5 out of 5
Market Segments
Mid-Market (54.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$50.00 1 user/month Per Year
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that LeadSquared Sales CRM excels in user-friendliness, with many users noting its intuitive interface that allows even non-tech-savvy individuals to navigate the system easily. In contrast, ConnectWise PSA, while powerful, has received feedback indicating that it can be more complex to set up and use effectively.
  • Users say that LeadSquared Sales CRM's lead management features, such as different lead status options and centralized lead management, significantly enhance their ability to organize and prioritize leads. Meanwhile, ConnectWise PSA is praised for its comprehensive suite that integrates ticketing, time tracking, and billing, but some users feel it may not be as focused on lead management.
  • Reviewers mention that LeadSquared Sales CRM offers a robust reporting dashboard that helps users track performance and manage leads effectively. In comparison, while ConnectWise PSA provides valuable insights, some users have expressed a desire for more advanced reporting capabilities tailored to sales processes.
  • According to verified reviews, LeadSquared Sales CRM shines in its ease of setup, with users appreciating the quick onboarding process. On the other hand, ConnectWise PSA has been noted for its more challenging implementation, which may require additional time and resources to fully leverage its capabilities.
  • G2 reviewers highlight that LeadSquared Sales CRM's customer support is highly rated, with users feeling well-supported and guided through any issues. In contrast, while ConnectWise PSA does offer support, some users have indicated that they would like to see improvements in response times and overall support quality.
  • Users report that ConnectWise PSA is particularly beneficial for managed service providers (MSPs) due to its all-in-one solution that simplifies various operational tasks. However, LeadSquared Sales CRM is favored by mid-market companies for its specialized sales features, making it a better fit for organizations focused on sales growth and lead management.
Pricing
Entry-Level Pricing
ConnectWise PSA
No pricing available
LeadSquared Sales CRM
PRO
$50.00
1 user/month Per Year
Browse all 3 pricing plans
Free Trial
ConnectWise PSA
No trial information available
LeadSquared Sales CRM
No trial information available
Ratings
Meets Requirements
8.3
433
8.9
230
Ease of Use
7.2
439
9.0
229
Ease of Setup
6.2
223
8.8
108
Ease of Admin
7.1
211
8.6
69
Quality of Support
7.3
405
8.9
228
Has the product been a good partner in doing business?
7.4
210
9.1
69
Product Direction (% positive)
6.9
424
9.3
222
Features by Category
Sales Force Automation
8.5
136
|
Verified
8.9
144
|
Verified
7.9
95
|
Verified
Feature Not Available
7.8
124
|
Verified
9.0
150
|
Verified
8.3
138
|
Verified
9.1
158
|
Verified
7.6
101
|
Verified
8.7
126
|
Verified
8.3
128
9.0
139
|
Verified
8.0
113
|
Verified
8.8
129
|
Verified
8.1
113
|
Verified
8.9
117
8.3
123
|
Verified
8.9
135
Marketing Automation
7.3
85
|
Verified
8.9
142
|
Verified
7.2
88
|
Verified
8.8
138
|
Verified
7.4
93
|
Verified
9.3
160
|
Verified
7.4
76
|
Verified
8.6
129
|
Verified
Customer Support
8.4
127
8.7
146
|
Verified
7.6
124
|
Verified
8.7
146
|
Verified
7.7
119
8.7
146
|
Verified
7.5
82
8.6
145
|
Verified
7.9
108
8.8
143
|
Verified
Reporting & Analytics
7.5
138
|
Verified
8.9
156
|
Verified
7.3
137
|
Verified
8.9
158
|
Verified
7.5
112
8.5
139
|
Verified
Mobile & Social
Feature Not Available
Feature Not Available
Feature Not Available
8.6
127
|
Verified
6.8
95
|
Verified
8.7
150
|
Verified
Platform
7.4
80
8.7
125
|
Verified
7.9
85
8.7
125
|
Verified
8.2
85
9.0
125
|
Verified
7.6
53
8.9
103
|
Verified
7.2
56
8.5
82
|
Verified
7.0
74
8.7
111
|
Verified
8.0
82
8.9
128
|
Verified
7.3
77
8.8
95
Integration
7.7
79
8.8
119
|
Verified
8.0
77
8.8
116
|
Verified
8.5
75
8.8
99
|
Verified
Generative AI
Not enough data
7.6
36
Agentic AI - CRM
6.1
6
7.1
13
5.3
6
7.5
14
6.1
6
7.7
15
5.3
6
7.3
14
5.8
6
7.0
14
5.3
6
7.3
15
6.4
6
7.3
15
Not enough data
Not enough data
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.3
254
Not enough data
Ticket and Case Management
8.5
231
Not enough data
8.3
228
Not enough data
8.3
224
Not enough data
8.4
214
Not enough data
8.1
201
Not enough data
7.8
216
Not enough data
8.3
224
Not enough data
8.4
167
Not enough data
Generative AI
6.3
9
Not enough data
6.1
9
Not enough data
Agentic AI - Help Desk
4.4
6
Not enough data
4.4
6
Not enough data
4.7
6
Not enough data
Communication Channels
7.6
178
Not enough data
8.5
212
Not enough data
7.7
136
Not enough data
7.1
109
Not enough data
7.5
77
Not enough data
Platform
6.5
85
Not enough data
7.7
96
Not enough data
8.4
104
Not enough data
7.8
86
Not enough data
7.5
195
Not enough data
7.5
203
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Professional Services AutomationHide 35 FeaturesShow 35 Features
6.4
51
Not enough data
Customer Management
7.3
48
Not enough data
6.9
49
Not enough data
5.7
44
Not enough data
6.7
51
Not enough data
Project Management
6.6
49
Not enough data
6.6
49
Not enough data
6.6
48
Not enough data
7.2
50
Not enough data
Accounting
6.7
48
Not enough data
7.3
48
Not enough data
6.8
47
Not enough data
6.6
44
Not enough data
6.5
44
Not enough data
Portfolio Management
6.1
44
Not enough data
6.0
43
Not enough data
6.1
43
Not enough data
6.2
42
Not enough data
Analytics
6.0
44
Not enough data
6.6
49
Not enough data
6.1
47
Not enough data
Administration
7.2
48
Not enough data
7.5
50
Not enough data
7.4
47
Not enough data
Platform
7.0
45
Not enough data
6.2
42
Not enough data
6.9
48
Not enough data
5.6
46
Not enough data
4.8
43
Not enough data
Generative AI
4.2
28
Not enough data
4.3
28
Not enough data
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.9
79
Lead Monitoring
Not enough data
8.9
70
Not enough data
8.8
71
Not enough data
8.9
65
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
8.8
69
Not enough data
9.2
65
Not enough data
8.6
60
Not enough data
9.1
66
Analytics
Not enough data
8.9
63
Not enough data
9.2
68
Customization
Not enough data
8.9
67
Not enough data
8.8
68
Not enough data
8.6
64
Not enough data
9.2
65
Not enough data
Not enough data
Territory Mapping
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
9.3
5
Route Planning
Not enough data
8.8
7
Not enough data
8.3
6
Not enough data
8.9
6
Sales Performance Management
Not enough data
8.7
5
Not enough data
9.3
5
Not enough data
8.7
5
Presentation and Forms
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
8.0
57
Agentic AI - Lead Scoring
Not enough data
4.7
5
Not enough data
5.3
5
Not enough data
5.3
5
Not enough data
4.7
5
Attribution
Not enough data
9.4
50
Not enough data
9.6
50
Not enough data
9.0
46
Discovery
Not enough data
9.6
50
Not enough data
9.2
49
Not enough data
9.1
49
Management
Not enough data
9.2
47
Not enough data
9.4
49
Platform
Not enough data
9.2
47
Not enough data
9.0
48
Sales Performance ManagementHide 14 FeaturesShow 14 Features
Not enough data
8.6
93
Agentic AI - Sales Performance Management
Not enough data
7.0
10
Not enough data
6.7
9
Not enough data
7.0
10
Incentives
Not enough data
8.8
66
Not enough data
9.0
74
Not enough data
8.5
62
Not enough data
9.2
78
Personalization
Not enough data
9.1
79
Not enough data
9.1
79
Not enough data
9.2
82
Not enough data
9.0
79
Administrative
Not enough data
9.1
78
Not enough data
9.0
75
Not enough data
8.7
75
6.3
11
Not enough data
Incident Management
7.6
11
Not enough data
7.3
11
Not enough data
8.5
11
Not enough data
7.0
11
Not enough data
6.5
11
Not enough data
Reporting
7.3
11
Not enough data
7.7
11
Not enough data
6.5
11
Not enough data
Access & Usability
6.5
10
Not enough data
7.8
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
Agentic AI - Service Desk
4.2
6
Not enough data
6.1
6
Not enough data
5.0
6
Not enough data
4.7
6
Not enough data
4.2
6
Not enough data
4.4
6
Not enough data
4.7
6
Not enough data
Categories
Categories
Shared Categories
ConnectWise PSA
ConnectWise PSA
LeadSquared Sales CRM
LeadSquared Sales CRM
ConnectWise PSA and LeadSquared Sales CRM are categorized as CRM
Unique Categories
LeadSquared Sales CRM
LeadSquared Sales CRM is categorized as Lead Capture, Lead Scoring, Sales Performance Management, and Field Sales
Reviews
Reviewers' Company Size
ConnectWise PSA
ConnectWise PSA
Small-Business(50 or fewer emp.)
66.9%
Mid-Market(51-1000 emp.)
26.9%
Enterprise(> 1000 emp.)
6.2%
LeadSquared Sales CRM
LeadSquared Sales CRM
Small-Business(50 or fewer emp.)
17.4%
Mid-Market(51-1000 emp.)
54.7%
Enterprise(> 1000 emp.)
27.9%
Reviewers' Industry
ConnectWise PSA
ConnectWise PSA
Information Technology and Services
60.0%
Computer & Network Security
8.4%
Computer Networking
5.3%
Computer Software
4.1%
Telecommunications
3.3%
Other
19.0%
LeadSquared Sales CRM
LeadSquared Sales CRM
Education Management
27.9%
Financial Services
13.6%
Information Technology and Services
7.9%
Higher Education
7.5%
Computer Software
7.2%
Other
35.8%
Alternatives
ConnectWise PSA
ConnectWise PSA Alternatives
Autotask
Autotask
Add Autotask
ManageEngine ServiceDesk Plus
ManageEngine
Add ManageEngine ServiceDesk Plus
Accelo
Accelo
Add Accelo
Salesforce Sales Cloud
Salesforce Sales Cloud
Add Salesforce Sales Cloud
LeadSquared Sales CRM
LeadSquared Sales CRM Alternatives
Salesforce Sales Cloud
Salesforce Sales Cloud
Add Salesforce Sales Cloud
Zoho CRM
Zoho
Add Zoho CRM
Freshsales
Freshsales
Add Freshsales
HubSpot Sales Hub
HubSpot Sales Hub
Add HubSpot Sales Hub
Discussions
ConnectWise PSA
ConnectWise PSA Discussions
What applications does this tie to in order to maximimize use of other programs?
1 Comment
Glen G.
GG
I am not familiar with the programs you mention, but we somehow integrated with Hubspot for our sales and marketing teams. I was not part of the integration...Read more
Monty the Mongoose crying
ConnectWise PSA has no more discussions with answers
LeadSquared Sales CRM
LeadSquared Sales CRM Discussions
What is LeadSquared Sales + Mobile CRM used for?
3 Comments
Deepak Kumar G.
DG
Tracking and Managing all my Leads under One Roof.Read more
Is LeadSquared a good company?
2 Comments
MANDEEP SINGH J.
MJ
Yes its best for CRM in B2CRead more
What are the other alternative of it
2 Comments
Sai Rahul S.
SS
kylas will better opinionRead more